Deck 19: Continuous Change
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Deck 19: Continuous Change
1
Laying the foundation for self-designing organizations requires
A) diagnosis, knowledge, and valuing
B) diagnosis, change, and evaluation
C) design, assessment, and implementation
D) design, change, and evaluation
A) diagnosis, knowledge, and valuing
B) diagnosis, change, and evaluation
C) design, assessment, and implementation
D) design, change, and evaluation
A
2
Organization learning (OL) interventions are typically associated with
A) management and leadership teams
B) information systems and technology departments
C) human resources and social processes
D) none of the above
A) management and leadership teams
B) information systems and technology departments
C) human resources and social processes
D) none of the above
C
3
Knowledge management is more concerned with developing organizational capabilities while organization learning is more concerned with technical issues, such as how to store organization experience.
False
4
Self designing organizations are well suited for stable, predictable markets and environments.
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5
Self-designing organizations focus on
A) strategy
B) structure
C) technology
D) all of the above
A) strategy
B) structure
C) technology
D) all of the above
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6
Built-to-change interventions are best suited for organizations that are .
A) experiencing a change in ownership
B) facing a rapidly changing environment
C) performing poorly compared to last year's profits
D) operate in a stable market
A) experiencing a change in ownership
B) facing a rapidly changing environment
C) performing poorly compared to last year's profits
D) operate in a stable market
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7
Organization learning is similar to individual learning.
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8
Codification and personalization are techniques used on organization learning interventions.
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9
Organization learning is an active process based on interpretive models of change where members interact and learn from their actions.
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10
The most prevalent form of learning in organizations is single-loop learning which is focused on improving the status quo.
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11
The learning organization is not characterized by _____________.
A) culture that supports openness, creativity among members
B) acquisition and sharing of new skills and knowledge among members
C) structures that emphasize individual unit performance
D) leaders that exhibit openness and risk taking required for learning
A) culture that supports openness, creativity among members
B) acquisition and sharing of new skills and knowledge among members
C) structures that emphasize individual unit performance
D) leaders that exhibit openness and risk taking required for learning
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12
Which intervention combines OD's traditional human process focus on relationships with an emphasis on strategy and organization design?
A) integrated strategic change
B) dynamic strategy making
C) action research
D) intervention management
A) integrated strategic change
B) dynamic strategy making
C) action research
D) intervention management
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13
How can an OD practitioner help an organization become self designing?
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14
Built-to-change interventions are characterized by selecting and developing leaders and members, who are quick learners, take initiative and thrive on change.
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15
Knowledge management interventions usually begin by .
A) identifying the types of knowledge that create the most value for the organization
B) bringing together members and experts to generate new knowledge
C) putting knowledge into forms that the organization can use readily
D) developing ways for organization members to gain access to necessary knowledge
A) identifying the types of knowledge that create the most value for the organization
B) bringing together members and experts to generate new knowledge
C) putting knowledge into forms that the organization can use readily
D) developing ways for organization members to gain access to necessary knowledge
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16
Compare and contrast the organization learning interventions with knowledge management interventions. Discuss the benefits of each.
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17
An effective strategic change process should focus on .
A) flexibility over rigidity
B) complexity over simplicity
C) fragmentation over unity
D) patience over speed
A) flexibility over rigidity
B) complexity over simplicity
C) fragmentation over unity
D) patience over speed
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18
Organization learning is an iterative process of
A) understanding, integration, and application
B) discovery, innovation, application, and generalization
C) curiosity, understanding, production, and generalization
D) discovery, invention, production, and generalization
A) understanding, integration, and application
B) discovery, innovation, application, and generalization
C) curiosity, understanding, production, and generalization
D) discovery, invention, production, and generalization
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19
Organizations can apply the OL processes to all of the following types of learning except .
A) single-loop learning
B) double-loop learning
C) deutero learning
D) turbo learning
A) single-loop learning
B) double-loop learning
C) deutero learning
D) turbo learning
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20
Explain the four interrelated activities involved in organization learning processes.
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