Deck 6: Understanding the Management Process

Question 1

Of the four main resources available to anagement, perhaps the most important is the organization's financial resources.

Answer 1

False

Question 2

Strategic planning is the process of establishing an organization's major goals and objectives and allocating the resources to achieve them.

Answer 2

True

Question 3

An administrative manager is not associated with any specific functional area.

Answer 3

True

Question 4

Tangible, physical resources that a manufacturer uses in carrying out its business are known as what type of resource?

A) Human
B) Inventory
C) Material
D) Financial
E) Informational

Question 5

Specific statements detailing what the organization intends to accomplish as it goes about its mission are known as its

A) objectives.
B) goals.
C) contingency plans.
D) strategy.
E) policy.

Question 6

Which one of the following is not considered an area of specialization in management?

A) Finance
B) Marketing
C) Inventory
D) Human resources
E) Administration

Question 7

Which of the following types of managers are most likely to need technical skills?

A) First-line managers
B) Financial managers
C) Middle managers
D) Human resources managers
E) Top managers

Question 8

Leadership is

A) synonymous with management.
B) the ability to influence others.
C) characterized by legitimate power.
D) coordinating people to achieve the goals of the company.
E) the ability to coerce employees into changing their behavior.

Question 9

Informational resources should include information generated outside an organization, such as by the economy, consumer markets, and technology.

Question 10

The most fundamental type of goal in an rganization is its mission.

Question 11

The administrative manager is charged with managing an organization's human resource program.

Question 12

Understanding the technical side of things is an effective management aid at every level.

Question 13

The common leadership styles are authoritarian, democratic, and existential.

Question 14

Steel, glass, and fiberglass would most likely be material resources for

A) the Mayo Clinic.
B) the University of Florida.
C) Citicorp.
D) General Motors.
E) Kroger.

Question 15

Part of Susan's responsibilities is to create a work schedule for her employees and to motivate them. What type of manager is she?

A) Entrepreneurial
B) Middle
C) Top
D) Control
E) First-line

Question 16

Steve Jobs was known for seeing the "big picture." He understood how products could meet consumer needs before they did. These types of skills are known as _______________ skills.

A) conceptual
B) interpersonal
C) technical
D) analytic
E) informational

Question 17

Under an autocratic leader, communication

A) usually moves from bottom to top.
B) usually moves from top to bottom.
C) does not occur.
D) flows horizontally at the top only.
E) flows horizontally among group members.