Deck 5: Nonverbal Communication

Question 1

Communication, which encompasses the broad spectrum of messages we send without verbalizing our thoughts or feelings, is

A) nonverbal.
B) intentional.
C) unintentional.
D) personal.

Answer 1

A

Question 2

While stuck in traffic, Marta could not tell whether the police officer was signaling her forward or telling her to turn right. This is because nonverbal communication is

A) intentional.
B) unintentional.
C) ambiguous.
D) territorial.

Answer 2

C

Question 3

In some Middle Eastern counties, touching someone with one's left hand is viewed as insulting. This is because touch is

A) territorial.
B) culturally bound.
C) space related.
D) multi-channeled.

Answer 3

B

Question 4

When Sheila and Dave sit across the table from each other in a restaurant booth, they are sitting at a(n) ______ distance. When they sit side-by-side on the same seat, they are sitting at a(n) _____ distance.

A) intimate/personal
B) social/public
C) public/personal
D) personal/ intimate

Question 5

When Raj arrived an hour late for his first date with Anita in a pair of sweats, without so much as a call to warn her of the delay, Anita realized Raj was not the one for her. Raj's nonverbal behavior was

A) multi-channeled.
B) culturally bound.
C) regulative.
D) adaptive.

Question 6

What type of non-verbal communication concerns a person's voice pitch, volume, rate, and quality?

A) Paraphrasing
B) Paralanguage
C) Parallelism
D) Paraphernalia

Question 7

Jim and Nancy went out for Italian food for Valentine's Day. When dessert arrived, Jim hid an engagement ring inside the chocolate cake. After she found the ring and responded to Jim's marriage proposal, tears flowed down Nancy's cheeks. What type of nonverbal communication do Nancy's tears represent?

A) Affect displays
B) Emblems
C) Adaptors
D) Regulators

Question 8

Chronemics is the study of

A) space.
B) touch.
C) time.
D) gestures.

Question 9

Sounds such as "like," "uh," "um," and "you know" are examples of

A) kinesics.
B) regulators.
C) affect displays.
D) fillers.

Question 10

At the Little League softball game, the umpire threw her arms straight out signaling the runner was safe at home plate. This is an example of what type of nonverbal communication?

A) Emblem
B) Illustrator
C) Regulator
D) Adaptor

Question 11

Yawning at someone's boring story is a nonverbal behavior called a(n)

A) regulator.
B) affect display.
C) illustrator.
D) emblem.

Question 12

A mother is hugging her one-year-old son and giving him kisses on the cheek. What type of personal space is she demonstrating?

A) Social distance
B) Intimate distance
C) Public distance
D) Personal distance

Question 13

The study of physical space as it relates to human interaction is called

A) proxemics.
B) kinesics.
C) tactics.
D) logistics.

Question 14

The professor who speaks in front of her classroom of 30 students is most likely standing at a(n) __________ distance.

A) intimate
B) personal
C) social
D) public

Question 15

Space that is approximately 18 inches to 4 feet is usually appropriate for interpersonal interactions dealing with personal matters and identified as

A) intimate distance.
B) public distance.
C) social distance.
D) personal distance.

Question 16

Dean nervously taps his foot on the tile floor while waiting to be called for his upcoming job interview. This is an example of what nonverbal behavior?

A) Illustrators
B) Adaptors
C) Regulators
D) Emblems

Question 17

Not using your voice is known as what kind of paralanguage?

A) Silence
B) Vocal interruptions
C) Fillers
D) Proxemics

Question 18

Matt knows never to go into his older sister's bedroom. He knows that her room is her

A) chronemics.
B) territory.
C) physical setting.
D) context.

Question 19

Nonverbal communication can be either ________ or ________; meaning we can either decide to send a message using our body, voice, or use of time, or send an unintentional message without knowledge.

Question 20

Our use of nonverbal communication is one aspect that makes us unique because nonverbal behavior is

Question 21

List at least five of the seven different types of nonverbal behavior mentioned in the textbook.

Question 22

Bodily motions that take the place of words are called ________.

Question 23

________ can be misleading because they do not always portray how we really feel.

Question 24

Marley is twirling her hair and rocking back and forth. What is this nonverbal behavior called?

Question 25

Proxemics is the study of ________ as it relates to human interaction.

Question 26

The U.S. Defense Department used this study of bodily movements to teach soldiers to hold their hands over their hearts while greeting local populations in Afghanistan and Iraq.

Question 27

The vocal aspects of delivery including pitch (tone), volume (loudness), rate (speed), and quality (richness of one's voice) are part of which aspect of nonverbal communication?

Question 28

The process of staking out a space to claim as your own relates to which communication aspect?

Question 29

The meaning of nonverbal communication changes from culture to culture.

Question 30

Emblems, illustrators, affect displays, regulators, and adaptors all fall under the category of kinesics.

Question 31

A hitchhiker's outstretched thumb is an example of an illustrator.

Question 32

Mrs. Hill is unhappy at all the children running up and down the church pews during Pastor Allen's sermon. Mrs. Hill frowns at all the parents who fail to keep their children in line. The frown represents an affect display.

Question 33

Pointing to his watch and saying, "Margaret, we're running late and really need to leave now" is a nonverbal symbol called a regulator.

Question 34

The tight hug that accompanied Emily's statement, "I'm so glad you're home" is an example of an illustrator.

Question 35

Touch can be used to communicate affection, anger, and concern.

Question 36

Generally speaking, someone with a nasal or grating voice is easier to listen to than someone who has a resonant voice who is more annoying to listen to.

Question 37

Emotions such as sadness, fear, surprise, and anger MUST be communicated with words and not by using our faces.

Question 38

When we feel nervous in both interpersonal and public speaking situations we tend to speak more slowly.

Question 39

Silence can communicate uneasiness or discomfort as well as send a positive message.

Question 40

A boardroom business meeting, a family picnic, a literature study group meeting in a member's home, and four couples enjoying an evening together playing bridge are all examples of situations where communication occurs at a public distance.

Question 41

Sometimes we wear clothing specially selected to project an image that is different from the one we have ourselves.

Question 42

Clothing does NOT communicate.

Question 43

In the American culture, time is viewed as a thing we can buy and trade.

Question 44

Match the word or phrase with its meaning.
-Adaptors

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 45

Match the word or phrase with its meaning.
-Affect displays

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 46

Match the word or phrase with its meaning.
-Kinesics

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 47

Match the word or phrase with its meaning.
-Emblems

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 48

Match the word or phrase with its meaning.
-Illustrator

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 49

Match the word or phrase with its meaning.
-Thought fillers

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 50

Match the word or phrase with its meaning.
-Proxemics

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 51

Match the word or phrase with its meaning.
-Regulators

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 52

Match the word or phrase with its meaning.
-Chronemics

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 53

Match the word or phrase with its meaning.
-Touch

A) Sounds used to fill in the gaps between words such as "you know" and "uh"
B) The study of how we use time
C) Signs of our emotional state
D) Nonverbal behaviors that grow out of our discomfort
E) The study of physical space as it relates to human interaction
F) The study of how we use time
G) Body motions that take the place of words
H) Nonverbal symbols that reinforce a verbal message
I) Nonverbal behaviors that attempt to control communication
J) Nonverbal behavior that conveys a wide range of emotions
K) The study of bodily movements

Question 54

Define nonverbal communication. Explain why nonverbal language can be both intentional and unintentional. Give examples.

Question 55

Define touch. Explain why people react differently to touch.

Question 56

Our use of nonverbal communication is one aspect that makes us unique because nonverbal behavior is culturally bound. Identify the three ways cultures differ in nonverbal communication.

Question 57

Define kinesics, proxemics, and chronemics. Within your definition of kinesics, list the five different types and give specific examples of each.

Question 58

Define silence. How does silence communicate when nothing is said? Give an example of how silence communicates negatively and positively.