Deck 4: Individual Differences in Listening Processes

Question 1

The study of biologically-based personality traits and their effects on communication is

A) biological psychology.
B) biocommunication.
C) temperament.
D) communibiology.

Answer 1

D

Question 2

Researchers divide personality into which two of the following categories?

A) Temperament and traits
B) Personality and states
C) Temperament and personality
D) Traits and biology

Answer 2

C

Question 3

Which of the following aspects of personality are considered to be most stable?

A) Temperaments
B) States
C) Polarization
D) Sociability

Answer 3

A

Question 4

The impact that the external environment may have on a communicator is called (a)

A) Trait
B) State
C) Nature
D) Context

Question 5

Your friend comments that you acted strange during your recent surprise birthday party. She doesn't know that you had a surprise birthday party last year where people really scared you when they jumped out of hiding places and threw confetti at you. The way that you acted

A) Trait
B) State
C) Temperament
D) Sociability

Question 6

We can measure their extroversion/introversion by using the popular personal inventory developed by

A) Mayer and Salovey.
B) Moore and Janusik.
C) McCroskey and Beatty.
D) Myers and Briggs.

Question 7

Levi decides he wants to purchase a home because it will be a good investment. He visits a house with a realtor and decides to place an offer. His realtor suggests that he look at more houses or do more research on the surrounding community, but Levi tells his realtor, "I just got a good feeling from this house." Levi would be best described as a(n)

A) Extrovert
B) Intuitor
C) Sensor
D) Feeler

Question 8

Jade is vocal about his feelings and thinks aloud when solving a problem. Jade would be best classified as a(n)

A) Extrovert
B) Introvert
C) Judger
D) Feeler

Question 9

Which of the following categories is most telling regarding how one makes a decision?

A) Extrovert
B) Feeler
C) Sensor
D) Intuitor

Question 10

Judgers and Perceivers have bipolar values when it comes to managing

A) time.
B) traits.
C) energy.
D) intuition.

Question 11

The researchers who identified individual listening style preferences are

A) Myers and Briggs.
B) Mayers and Salovey.
C) Weaver and Boston.
D) Watson and Barker.

Question 12

When listening to impassioned speeches from her classmates, Zoe can easily identify classmates' moods and care deeply the joy or concern displayed by her classmates. Which listening style preference would best describe Zoe?

A) Relational listener
B) Analytical listener
C) Critical listener
D) Task-oriented listener

Question 13

Which listening style would be most helpful for a juror in the courtroom who needs to closely consider the evidence for each side of a case?

A) Relational listener
B) Analytical listener
C) Critical listener
D) Task-oriented listener

Question 14

Analytical listeners have been associated with which personality type? 11

A) Extroverts
B) Perceivers
C) Feelers
D) Thinkers

Question 15

People who are less sociable typically demonstrate

A) no empathy.
B) more sympathy.
C) less empathy.
D) no sympathy.

Question 16

John has high conversational sensitivity, so what can one assume about his emotional intelligence?

A) John is likely to have high emotional intelligence.
B) John is likely to have low emotional intelligence.
C) John's emotional intelligence cannot be measured with high conversational sensitivity.
D) Emotional IQ is not related to conversational sensitivity, so no assumption can be made.

Question 17

Which of the following is NOT true of emotional intelligence?

A) Emotional intelligence helps you identify emotions.
B) Emotional intelligence helps you control the actions of others.
C) Emotional intelligence helps you process the emotions of others.
D) Emotional intelligence helps you manage your emotions and those of others.

Question 18

If one sees the world in black and white, people as good or bad, and friends as happy or sad, one is engaging in

A) bipolarism.
B) polarization.
C) bioanalysis.
D) perception.

Question 19

Traits are likely to change based on our surroundings.

Question 20

Temperaments make you genetically programmed to act in certain ways.

Question 21

A mother-daughter team developed the Myers-Briggs Type Indicator®.

Question 22

Research suggests that cognitive complexity is a good measure of intelligence.

Question 23

Thinking and Feeling are bipolar preferences.

Question 24

Tina is an introvert, so that means she will avoid working with groups.

Question 25

People who are Sensors are known for being imaginative because their senses are very active.

Question 26

People who are Feelers value empathy, sympathy, and relationships with others.

Question 27

Liam looks at his watch repeatedly during his professor's lecture, an action explained because Liam is a Perceiver.

Question 28

Judgers are more likely than Perceivers to make decisions earlier.

Question 29

The Revised Listening Styles Profile scales is based on the idea that people listen in habitual ways.

Question 30

In Task-oriented listening, the time available to speak is of upmost importance.

Question 31

Empathic responsiveness is displayed nonverbally, while sympathetic responsiveness is displayed verbally.

Question 32

Evidence suggests that no matter what listening type a person is, if he or she has a high sympathetic response, he or she will also have high empathic response.

Question 33

Emotional awareness means being aware of not just your own emotions but others.

Question 34

Communication apprehension is a learned behavior and cannot be inherited.

Question 35

A person with low communication apprehension has been associated with better communication skills.

Question 36

Ryder is very descriptive about his recent vacation, saying it was "like a fairy-tale" that made his spirits "soar like an eagle." Ryder most likely has high cognitive complexity.

Question 37

Many of the researchers studying __________ suggest that communication behaviors and personality factors influence each other.

Question 38

Beatty and McCroskey study the relationship between interpersonal communication and__________.

Question 39

Enduring qualities that influence behavior across situations are __________.

Question 40

Your grandmother says to you, "You act just like your mother did at this age." Your grandmother is talking about your inheritable traits, or __________.

Question 41

Traits are viewed as stable, while personality __________ are influenced by the surrounding environment.

Question 42

A person who needs time alone after being grouped for work all day might be described according to Myers and Briggs as a(n) __________.

Question 43

The Thinking/Feeling dimension of the Myers-Briggs Type Indicator^® is linked to the__________ element of the Listening MATERRS model.

Question 44

According to the Myers-Briggs Type Indicator^®, the polar opposite of a Judger is a(n)__________.

Question 45

If a Thinker is task-oriented, then a __________ is people-oriented.

Question 46

A person who checks his cell phone for the time and then interrupts a rambling speaker would best be described as a(n) __________-oriented listener.

Question 47

___________________ are communication behaviors that cause a feeling of uneasiness with others.

Question 48

Molly smiles as she greets everyone so as to encourage people to be more sociable with her. Molly is using her smile as a(n) __________ predisposition.

Question 49

When Piper is nervous, one of her feet taps uncontrollably. This lack of control is called nonverbal __________.

Question 50

_______________________ refers to how well we are able to perceive, express, understand, and use emotions.

Question 51

A person who uses minimal and concrete descriptors to interpret a communication event is said to have low ____________________.

Question 52

Seeing people in bipolar dimensions is __________.

Question 53

What are the two broad categories that divide personality?

Question 54

How are personality states developed?

Question 55

Myers and Briggs argue that there are two important characteristics that our personality preferences tell us about ourselves. Briefly describe them.

Question 56

Three factors can switch one's listening style during a conversation.

Question 57

Describe three primary characteristics that distinguish a person classified as a Feeler.

Question 58

Define active-empathic listening.

Question 59

Identify the differences in a critical and an analytical listener.

Question 60

Task-oriented listeners are classified by certain behaviors during conversation. Discuss two examples of these behaviors.

Question 61

Will a highly sociable person be more empathic? Why or why not?

Question 62

Define conversational sensitivity in regards to empathy. What is the relationship between the two?

Question 63

What is the definition of emotional intelligence?

Question 64

Would a person with high cognitive complexity find it more or less difficult to adjust to schema-contradictory information? Why?

Question 65

Of the four individual listening style preferences, which best reflects the characteristics associated with a "Feeler" personality?

Question 66

Empathy is an important aspect of personality differences in the listening process, as demonstrated through studying Emotional Intelligence and what other two factors?

Question 67

Explain why sensors and intuitors might experience communication problems while working on a project together.

Question 68

According to researchers, being aware of Emotional Intelligence can inform one's decision-making in what ways?

Question 69

What are the three dimensions of active-empathic listening?