Deck 4: Experiencing and Expressing Emotions

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Question
Match the concept, term, or theory with its correct response or definition.
-A form of communication in which we disclose our emotional experiences.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
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Question
Match the concept, term, or theory with its correct response or definition.
-Short-term emotional reactions generating only limited arousal.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-Low-intensity states, not triggered by particular events, that last longer than feelings.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The ability to interpret, manage, and communicate emotions effectively.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-Attempts to influence which emotions you feel and how and when you experience them.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-Allowing emotions to dominate your thoughts and explosively expressing emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The tendency to shy away from people, places, or activities that provoke unwanted emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-An intense sadness following a substantial loss.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-Intentional avoidance of specific topics that provoke unwanted emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-Emotions that involve unique and consistent behavioral displays across cultures.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The process of systematically desensitizing oneself to emotional experiences.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-An active process of changing how you think about the meaning of emotional situations in order to alter their emotional impact.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-An intense reaction to an event, involving interpretation, physiological arousal, and communication.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The tendency to think negative thoughts about oneself.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-A negative primary emotion that occurs when you are interrupted or blocked from achieving your goal by the improper action of an external agent.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-When emotion-sharing rapidly spreads an emotion from one person to another.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-A near-constant state of arousal and negative thinking.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The purging of negative emotions by expressing them openly.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-The sharing of messages that express emotional support or offer personal assistance.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-A simultaneous experience of two or more primary emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-An approach to managing emotions in which one counts to 10 (or, in extreme cases, to 100) before acting or speaking.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
Match the concept, term, or theory with its correct response or definition.
-An individual's attempt to inhibit thoughts, arousal, and outward behavioral displays of unwanted emotion.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Question
The two most common strategies for managing emotions after they occur are suppression and repression.
Question
High-extraversion people seem to experience positive emotions less often than low-extraversion people.
Question
The six primary emotions exist only in Western cultures.
Question
According to the textbook, women seem more likely to experience and express emotions that support relationships, while simultaneously repressing those emotions that assert their self-interests over others.
Question
In traditional Chinese culture, shame and sad love are considered primary emotions.
Question
Emotional contagion only occurs when negative emotions spread from one person to another.
Question
According to the textbook, emotions, feelings, and moods refer to the same human experiences.
Question
Emotions can be triggered by our perception of outside events.
Question
Much of our online communication is asynchronous and provides us with a sense of invisibility.
Question
Irrespective of culture, women experience more feelings of anger and men experience more feelings of guilt.
Question
Although it is difficult to practice, reappraisal is the most effective strategy for managing emotion.
Question
A blended emotion occurs when you experience a primary emotion followed, separately, by a second primary emotion.
Question
Research suggests that when it comes to the impact of gender on emotion, women seem to experience emotion with greater intensity than men.
Question
Through the process of deactivation, one is able to manage emotion by systematically desensitizing oneself to emotional experience.
Question
High-extraversion people report being better able to manage their emotional communication than low-extraversion people.
Question
Some of the six primary emotions are linked to distinct patterns of internal physiological arousal.
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People who demonstrate high agreeableness are better able to manage their emotions, and they report being happier than those who demonstrate low agreeableness.
Question
Reappraisal is effective because it is employed before a large emotional reaction occurs.
Question
Without feedback, we experience difficulty in feeling empathy and gauging the appropriateness of our emotional expression.
Question
By engaging in encounter structuring, one is able to prevent emotion by avoiding encounters with others.
Question
Research shows that highly neurotic people tend to focus on negative events.
Question
Which of the following emotions results from the blocking of one's goals?

A) anger
B) surprise
C) sadness
D) fear
E) none of the options is correct
Question
The primary emotion of fear is associated with what high-intensity counterpart?

A) rage
B) loathing
C) terror
D) grief
E) none of the options is correct
Question
Jealousy is a blended emotion comprising

A) anger and grief.
B) fear and sadness.
C) sadness and fear.
D) anger, sadness, and fear.
E) none of the options is correct
Question
Which of the following is considered a mood?

A) boredom
B) contentment
C) grouchiness
D) serenity
E) all of the options are correct
Question
Which of the following has a measurable influence on one's happiness?

A) social or economic class
B) age
C) gender
D) ethnicity
E) rigorous physical exercise
Question
The Jefferson strategy is best used

A) before someone upsets you.
B) while someone is upsetting you.
C) after someone upsets you.
D) if you have been a president.
E) after other strategies have failed.
Question
If Marco exhibits high extraversion, he is likely to

A) cope successfully with stress and his emotions.
B) have a hard time managing his emotions.
C) focus his attention on negative events.
D) be less skilled at communication.
E) none of the options is correct
Question
Which of the following is NOT true regarding culture's influence on display rules?

A) Mexican cultures discourage the outward display or expression of emotion.
B) Chinese cultures discourage the outward display or expression of emotion.
C) Euro-American cultures encourage the outward display or expression of emotion.
D) Culture determines display rules.
E) none of the options is correct
Question
Which of the following is a common method for managing emotions after they have been triggered?

A) suppression
B) reappraisal
C) encounter structuring
D) sublimation
E) none of the options is correct
Question
We can manage our emotions

A) after they occur.
B) before they occur.
C) by reappraisal.
D) all of the options are correct
E) none of the options is correct
Question
Pato did well on a paper, but when she found out her roommate Sarah had failed the paper, Pato said she did not do well. What strategy is Pato using to communicate with her roommate?

A) denial
B) suppression
C) venting
D) emotional management
E) reappraisal
Question
The primary emotion of joy is associated with what high-intensity counterpart?

A) amazement
B) surprise
C) ecstasy
D) terror
E) none of the options is correct
Question
Emotion-sharing

A) can help manage grief.
B) allows you to talk with others who have experienced similar loss and grief.
C) can occur in a face-to-face support group.
D) can take place online.
E) all of the options are correct
Question
People who demonstrate high emotional intelligence

A) are more likely to garner trust.
B) are perceived as having integrity.
C) are less likely to bully others.
D) find it easier to forgive their relational partners.
E) all of the options are correct
Question
After Charlie goes through a painful breakup with Tom, he finds himself trying to avoid Tom. Charlie no longer goes to the same bars, restaurants, or gyms they frequented when they were together. What emotion management strategy is Charlie demonstrating?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Question
A student arrives on the first day of her interpersonal communication class and observes that the instructor makes wild gestures while lecturing. If the student chooses to focus only on the content-while trying to ignore the nonverbal communication-what strategy is she employing?

A) suppression
B) attention focus
C) reappraisal
D) venting
E) encounter structuring
Question
If you have a phobia of riding elevators after being trapped in one, but choose to confront and overcome your fear by entering a stationary elevator while the door remains open, what emotion management strategy are you using?

A) deactivation
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Question
Your girlfriend receives a flirty e-mail from her ex, then tells you it means nothing to her. However, you feel upset. If you rethink why you feel threatened by the e-mail, what emotion management strategy are you using?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Question
Which of the following is TRUE regarding the use of reappraisal as an emotion management strategy?

A) It is the most fruitful way to deal with difficult emotions.
B) It is used before an emotional outburst occurs.
C) It is a primary strategy used by those who are most effective at managing their emotions.
D) It requires users to accept responsibility for the way they think and feel.
E) all of the options are correct
Question
Passion

A) is a blended emotion.
B) is composed of surprise and joy.
C) includes positive feelings of excitement and amazement.
D) includes feelings of sexual attraction.
E) all of the options are correct
Question
When Isabella first meets Edward in the book Twilight (as described in the textbook), she experiences feelings of confusion, surprise, attraction, and even anger. Which of the following emotions is Isabella most likely experiencing?

A) sadness
B) passion
C) terror
D) grief
E) none of the options is correct
Question
What is the most commonly used emotion management strategy for managing unwanted emotions?

A) suppression
B) repression
C) deactivation
D) reappraisal
E) none of the options is correct
Question
Which of the following is TRUE about suppression as an emotion management strategy?

A) It is widely used and practiced.
B) It is only marginally effective.
C) Users of this strategy have lower levels of well-being.
D) Users rate their personal relationships as less positive.
E) all of the options are correct
Question
Which of the following is NOT true about venting as an emotion management strategy?

A) It can include expressing positive emotion.
B) It is the inverse of suppression.
C) It is used to manage emotions after they occur.
D) It is only about expressing negative emotions.
E) all of the options are correct
Question
Suppression is most commonly used to manage which emotions?

A) joy and fear
B) happiness and disgust
C) anger and sadness
D) surprise and jealousy
E) none of the options is correct
Question
Which of the following strategies is NOT used to prevent undesired emotions before they occur?

A) encounter avoidance
B) encounter structuring
C) attention focus
D) deactivation
E) suppression
Question
Emotion management includes attempts to

A) control which emotions you experience.
B) control when you experience an emotion.
C) control how you experience an emotion.
D) control how you express an emotion.
E) all of the options are correct
Question
Emotional intelligence refers to

A) the ability to suppress emotion.
B) the ability to vent emotion.
C) the ability to mask an emotion.
D) the ability to accurately perceive and interpret emotions.
E) none of the options is correct
Question
Which of the following does NOT influence how you manage emotion?

A) extraversion
B) neuroticism
C) agreeableness
D) sexual orientation
E) none of the options is correct
Question
Women are more likely than men to report which emotion(s)?

A) guilt
B) shame
C) fear
D) sadness
E) all of the options are correct
Question
In terms of the impact of gender upon emotion, which of the following is TRUE?

A) Women and men experience emotion with similar levels of intensity.
B) Women seem to experience higher levels of anger.
C) Men seem to experience higher levels of guilt.
D) Men seem to experience higher levels of sadness.
E) none of the options is correct
Question
Each Thanksgiving, Sarah and Darcie visit Darcie's family, but these events are painful reminders of their political differences. Sarah is a Democrat, but Darcie and her family are staunch Republicans. This year, Sarah chose not to discuss politics. What emotion management strategy did she use?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Question
Which of the following is NOT one of the five primary personality traits?

A) agreeableness
B) openness
C) introversion
D) extraversion
E) neuroticism
Question
According to research, when you engage in catharsis,

A) your anger is vented.
B) your anger actually increases.
C) your anger decreases.
D) your anger stays the same.
E) your anger is not affected.
Question
Intense sadness resulting from the loss of a loved one is called

A) grief
B) sadness
C) anger
D) ambivalence
E) depression
Question
Which of the following three personality traits most affect emotions?

A) introversion, extroversion, openness
B) extraversion, agreeableness, neuroticism
C) agreeableness, conscientiousness, introversion
D) openness, agreeableness, extroversion
E) none of the options is correct
Question
People who score high on emotional intelligence likely will

A) demonstrate understanding of their own emotions.
B) demonstrate empathy.
C) manage their own emotions.
D) use emotion to create relational communication.
E) all of the options are correct
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Deck 4: Experiencing and Expressing Emotions
1
Match the concept, term, or theory with its correct response or definition.
-A form of communication in which we disclose our emotional experiences.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
H
2
Match the concept, term, or theory with its correct response or definition.
-Short-term emotional reactions generating only limited arousal.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
M
3
Match the concept, term, or theory with its correct response or definition.
-Low-intensity states, not triggered by particular events, that last longer than feelings.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
P
4
Match the concept, term, or theory with its correct response or definition.
-The ability to interpret, manage, and communicate emotions effectively.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
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Unlock for access to all 100 flashcards in this deck.
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5
Match the concept, term, or theory with its correct response or definition.
-Attempts to influence which emotions you feel and how and when you experience them.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
6
Match the concept, term, or theory with its correct response or definition.
-Allowing emotions to dominate your thoughts and explosively expressing emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
7
Match the concept, term, or theory with its correct response or definition.
-The tendency to shy away from people, places, or activities that provoke unwanted emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
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8
Match the concept, term, or theory with its correct response or definition.
-An intense sadness following a substantial loss.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
9
Match the concept, term, or theory with its correct response or definition.
-Intentional avoidance of specific topics that provoke unwanted emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
10
Match the concept, term, or theory with its correct response or definition.
-Emotions that involve unique and consistent behavioral displays across cultures.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
11
Match the concept, term, or theory with its correct response or definition.
-The process of systematically desensitizing oneself to emotional experiences.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
12
Match the concept, term, or theory with its correct response or definition.
-An active process of changing how you think about the meaning of emotional situations in order to alter their emotional impact.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
13
Match the concept, term, or theory with its correct response or definition.
-An intense reaction to an event, involving interpretation, physiological arousal, and communication.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
14
Match the concept, term, or theory with its correct response or definition.
-The tendency to think negative thoughts about oneself.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
15
Match the concept, term, or theory with its correct response or definition.
-A negative primary emotion that occurs when you are interrupted or blocked from achieving your goal by the improper action of an external agent.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
16
Match the concept, term, or theory with its correct response or definition.
-When emotion-sharing rapidly spreads an emotion from one person to another.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
17
Match the concept, term, or theory with its correct response or definition.
-A near-constant state of arousal and negative thinking.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
18
Match the concept, term, or theory with its correct response or definition.
-The purging of negative emotions by expressing them openly.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
19
Match the concept, term, or theory with its correct response or definition.
-The sharing of messages that express emotional support or offer personal assistance.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
20
Match the concept, term, or theory with its correct response or definition.
-A simultaneous experience of two or more primary emotions.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
21
Match the concept, term, or theory with its correct response or definition.
-An approach to managing emotions in which one counts to 10 (or, in extreme cases, to 100) before acting or speaking.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
22
Match the concept, term, or theory with its correct response or definition.
-An individual's attempt to inhibit thoughts, arousal, and outward behavioral displays of unwanted emotion.

A) anger
B) blended emotions
C) catharsis
D) chronic hostility
E) deactivation
F) emotion
G) emotion management
H) emotion-sharing
I) emotional contagion
J) emotional intelligence
K) encounter avoidance
L) encounter structuring
M) feelings
N) grief
O) Jefferson strategy
P) moods
Q) neuroticism
R) primary emotions
S) reappraisal
T) supportive communication
U) suppression
V) venting
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
23
The two most common strategies for managing emotions after they occur are suppression and repression.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
24
High-extraversion people seem to experience positive emotions less often than low-extraversion people.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
25
The six primary emotions exist only in Western cultures.
Unlock Deck
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Unlock Deck
k this deck
26
According to the textbook, women seem more likely to experience and express emotions that support relationships, while simultaneously repressing those emotions that assert their self-interests over others.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
27
In traditional Chinese culture, shame and sad love are considered primary emotions.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
28
Emotional contagion only occurs when negative emotions spread from one person to another.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
29
According to the textbook, emotions, feelings, and moods refer to the same human experiences.
Unlock Deck
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Unlock Deck
k this deck
30
Emotions can be triggered by our perception of outside events.
Unlock Deck
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Unlock Deck
k this deck
31
Much of our online communication is asynchronous and provides us with a sense of invisibility.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
32
Irrespective of culture, women experience more feelings of anger and men experience more feelings of guilt.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
33
Although it is difficult to practice, reappraisal is the most effective strategy for managing emotion.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
34
A blended emotion occurs when you experience a primary emotion followed, separately, by a second primary emotion.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
35
Research suggests that when it comes to the impact of gender on emotion, women seem to experience emotion with greater intensity than men.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
36
Through the process of deactivation, one is able to manage emotion by systematically desensitizing oneself to emotional experience.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
37
High-extraversion people report being better able to manage their emotional communication than low-extraversion people.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
38
Some of the six primary emotions are linked to distinct patterns of internal physiological arousal.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
39
People who demonstrate high agreeableness are better able to manage their emotions, and they report being happier than those who demonstrate low agreeableness.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
40
Reappraisal is effective because it is employed before a large emotional reaction occurs.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
41
Without feedback, we experience difficulty in feeling empathy and gauging the appropriateness of our emotional expression.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
42
By engaging in encounter structuring, one is able to prevent emotion by avoiding encounters with others.
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k this deck
43
Research shows that highly neurotic people tend to focus on negative events.
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Unlock Deck
k this deck
44
Which of the following emotions results from the blocking of one's goals?

A) anger
B) surprise
C) sadness
D) fear
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
45
The primary emotion of fear is associated with what high-intensity counterpart?

A) rage
B) loathing
C) terror
D) grief
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
46
Jealousy is a blended emotion comprising

A) anger and grief.
B) fear and sadness.
C) sadness and fear.
D) anger, sadness, and fear.
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
47
Which of the following is considered a mood?

A) boredom
B) contentment
C) grouchiness
D) serenity
E) all of the options are correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
48
Which of the following has a measurable influence on one's happiness?

A) social or economic class
B) age
C) gender
D) ethnicity
E) rigorous physical exercise
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
49
The Jefferson strategy is best used

A) before someone upsets you.
B) while someone is upsetting you.
C) after someone upsets you.
D) if you have been a president.
E) after other strategies have failed.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
50
If Marco exhibits high extraversion, he is likely to

A) cope successfully with stress and his emotions.
B) have a hard time managing his emotions.
C) focus his attention on negative events.
D) be less skilled at communication.
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
51
Which of the following is NOT true regarding culture's influence on display rules?

A) Mexican cultures discourage the outward display or expression of emotion.
B) Chinese cultures discourage the outward display or expression of emotion.
C) Euro-American cultures encourage the outward display or expression of emotion.
D) Culture determines display rules.
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
52
Which of the following is a common method for managing emotions after they have been triggered?

A) suppression
B) reappraisal
C) encounter structuring
D) sublimation
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
53
We can manage our emotions

A) after they occur.
B) before they occur.
C) by reappraisal.
D) all of the options are correct
E) none of the options is correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
54
Pato did well on a paper, but when she found out her roommate Sarah had failed the paper, Pato said she did not do well. What strategy is Pato using to communicate with her roommate?

A) denial
B) suppression
C) venting
D) emotional management
E) reappraisal
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
55
The primary emotion of joy is associated with what high-intensity counterpart?

A) amazement
B) surprise
C) ecstasy
D) terror
E) none of the options is correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
56
Emotion-sharing

A) can help manage grief.
B) allows you to talk with others who have experienced similar loss and grief.
C) can occur in a face-to-face support group.
D) can take place online.
E) all of the options are correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
57
People who demonstrate high emotional intelligence

A) are more likely to garner trust.
B) are perceived as having integrity.
C) are less likely to bully others.
D) find it easier to forgive their relational partners.
E) all of the options are correct
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
58
After Charlie goes through a painful breakup with Tom, he finds himself trying to avoid Tom. Charlie no longer goes to the same bars, restaurants, or gyms they frequented when they were together. What emotion management strategy is Charlie demonstrating?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
59
A student arrives on the first day of her interpersonal communication class and observes that the instructor makes wild gestures while lecturing. If the student chooses to focus only on the content-while trying to ignore the nonverbal communication-what strategy is she employing?

A) suppression
B) attention focus
C) reappraisal
D) venting
E) encounter structuring
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
60
If you have a phobia of riding elevators after being trapped in one, but choose to confront and overcome your fear by entering a stationary elevator while the door remains open, what emotion management strategy are you using?

A) deactivation
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
61
Your girlfriend receives a flirty e-mail from her ex, then tells you it means nothing to her. However, you feel upset. If you rethink why you feel threatened by the e-mail, what emotion management strategy are you using?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
62
Which of the following is TRUE regarding the use of reappraisal as an emotion management strategy?

A) It is the most fruitful way to deal with difficult emotions.
B) It is used before an emotional outburst occurs.
C) It is a primary strategy used by those who are most effective at managing their emotions.
D) It requires users to accept responsibility for the way they think and feel.
E) all of the options are correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
63
Passion

A) is a blended emotion.
B) is composed of surprise and joy.
C) includes positive feelings of excitement and amazement.
D) includes feelings of sexual attraction.
E) all of the options are correct
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Unlock Deck
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64
When Isabella first meets Edward in the book Twilight (as described in the textbook), she experiences feelings of confusion, surprise, attraction, and even anger. Which of the following emotions is Isabella most likely experiencing?

A) sadness
B) passion
C) terror
D) grief
E) none of the options is correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
65
What is the most commonly used emotion management strategy for managing unwanted emotions?

A) suppression
B) repression
C) deactivation
D) reappraisal
E) none of the options is correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
66
Which of the following is TRUE about suppression as an emotion management strategy?

A) It is widely used and practiced.
B) It is only marginally effective.
C) Users of this strategy have lower levels of well-being.
D) Users rate their personal relationships as less positive.
E) all of the options are correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
67
Which of the following is NOT true about venting as an emotion management strategy?

A) It can include expressing positive emotion.
B) It is the inverse of suppression.
C) It is used to manage emotions after they occur.
D) It is only about expressing negative emotions.
E) all of the options are correct
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Unlock Deck
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68
Suppression is most commonly used to manage which emotions?

A) joy and fear
B) happiness and disgust
C) anger and sadness
D) surprise and jealousy
E) none of the options is correct
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Unlock Deck
k this deck
69
Which of the following strategies is NOT used to prevent undesired emotions before they occur?

A) encounter avoidance
B) encounter structuring
C) attention focus
D) deactivation
E) suppression
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Unlock Deck
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70
Emotion management includes attempts to

A) control which emotions you experience.
B) control when you experience an emotion.
C) control how you experience an emotion.
D) control how you express an emotion.
E) all of the options are correct
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Unlock Deck
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71
Emotional intelligence refers to

A) the ability to suppress emotion.
B) the ability to vent emotion.
C) the ability to mask an emotion.
D) the ability to accurately perceive and interpret emotions.
E) none of the options is correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
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72
Which of the following does NOT influence how you manage emotion?

A) extraversion
B) neuroticism
C) agreeableness
D) sexual orientation
E) none of the options is correct
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Unlock Deck
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73
Women are more likely than men to report which emotion(s)?

A) guilt
B) shame
C) fear
D) sadness
E) all of the options are correct
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Unlock Deck
k this deck
74
In terms of the impact of gender upon emotion, which of the following is TRUE?

A) Women and men experience emotion with similar levels of intensity.
B) Women seem to experience higher levels of anger.
C) Men seem to experience higher levels of guilt.
D) Men seem to experience higher levels of sadness.
E) none of the options is correct
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
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75
Each Thanksgiving, Sarah and Darcie visit Darcie's family, but these events are painful reminders of their political differences. Sarah is a Democrat, but Darcie and her family are staunch Republicans. This year, Sarah chose not to discuss politics. What emotion management strategy did she use?

A) suppression
B) encounter avoidance
C) reappraisal
D) venting
E) encounter structuring
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
76
Which of the following is NOT one of the five primary personality traits?

A) agreeableness
B) openness
C) introversion
D) extraversion
E) neuroticism
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77
According to research, when you engage in catharsis,

A) your anger is vented.
B) your anger actually increases.
C) your anger decreases.
D) your anger stays the same.
E) your anger is not affected.
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78
Intense sadness resulting from the loss of a loved one is called

A) grief
B) sadness
C) anger
D) ambivalence
E) depression
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79
Which of the following three personality traits most affect emotions?

A) introversion, extroversion, openness
B) extraversion, agreeableness, neuroticism
C) agreeableness, conscientiousness, introversion
D) openness, agreeableness, extroversion
E) none of the options is correct
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80
People who score high on emotional intelligence likely will

A) demonstrate understanding of their own emotions.
B) demonstrate empathy.
C) manage their own emotions.
D) use emotion to create relational communication.
E) all of the options are correct
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locked card icon
Unlock Deck
Unlock for access to all 100 flashcards in this deck.