Deck 4: Management and Its Basic Functions

Question 1

The term "manager" always denotes a position that is higher in the organization structure than one designated "supervisor."

Answer 1

False

Question 2

There is always a middle management level between first-line supervisors and top management.

Answer 2

False

Question 3

A line function advances the accomplishment of the work of the department; a staff function supports the department in functioning as intended.

Answer 3

True

Question 4

Regardless of how they may be described, there are just five basic management functions that encompass everything a manager might be called upon to do.

Question 5

The development of a department's one-year budget is an example of a representative planning task.

Question 6

The most important aspect of organizing as it concerns the first-line supervisor is the function known as delegation.

Question 7

It in many instances the function referred to as "coordinating" can legitimately be considered a part of the directing function.

Question 8

Because of the nature of departmental supervision, the first-line supervisor will concentrate mostly on activities toward the top of the list of basic management functions..

Question 9

Span of control refers primarily to the number of workers that an individual manager can effectively supervise.

Question 10

"Unity of command" is another term that accurately describes a supervisor's span on control.

Question 11

A plan may be simply described as:

A) The detailed description of an objective or goal.
B) A precise description of future conditions and circumstances.
C) The definition of a target that one wishes to attain.
D) A proposed path toward a target or objective.

Question 12

"Organizing" is best described as:

A) The process of structuring the framework within which things get done.
B) A more descriptive label for the activity referred to as "delegation."
C) The principal and most important of the basic management functions.
D) A management process that embodies in full the function described as "coordinating."

Question 13

Within an organization's structure, a line function is:

A) An activity that always reports to the organization's chief executive officer.
B) An activity that advances the creation of a project or the delivery of a service.
C) An organized activity that provides support to the departments that deliver service or produce output.
D) An activity that is primarily concerned with the basic management function of "coordinating."

Question 14

Unity of command requires that:

A) Delegation must be faithfully practiced by both the first-line supervisor and that person's immediate superior.
B) The supervisor must report directly to one superior only; no split-reporting relationships.
C) For every task that must be done, someone must be assigned to do it.
D) A supervisor's span of control must be completely manageable.

Question 15

Controlling is often the most neglected of the basic management functions because:

A) The majority of managers are rarely allowed enough time to properly exercise controlling.
B) Controlling requires follow-up, which is itself the weakest part of both decision making and delegation.
C) Other functions such as planning and organizing consume too much of the manager's time.
D) The controlling function is often overshadowed by the directing function.

Question 16

The most important aspect of ___________ to the first-line supervisor is the function known as delegation.

Question 17

_________ often involves policy-making, objective setting, and developing strategies.

Question 18

Many healthcare institutions are organized along ____________ lines, giving rise to a particular way of grouping activities for organizational purposes.

Question 19

___________ is the process of assigning specific resources or focusing certain efforts to accomplish specific tasks as required.

Question 20

Planning is essential to effective managerial performance, but as some supervisor's have discovered it is possible to fall into the habit of _____________.