Deck 29: Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Question 1

Refer to the exhibit. Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?

A) Presentation of the certificates can be disabled by setting up Cisco IM&P servers into nonsecure mode.
B) Nothing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy.
C) These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.
D) The behavior is a security breach because certificates are considered untrusted and as not coming from Cisco Collaboration servers.

Answer 1

These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.

Question 2

In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

A) Accept out-of-dialog refer
B) Accept replaces header
C) Accept unsolicited notification
D) Accept presence subscription

Answer 2

Accept out-of-dialog refer

Question 3

Which two protocols does the Cisco IM Presence service use to federate with external domains? (Choose two.)

A) XMPP
B) SNMP
C) SIP
D) SCCP
E) SMPP

Answer 3

XMPP
SIP

Question 4

Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?

A) Smart Card
B) OAuth
C) form-based
D) Kerberos

Question 5

Which description of an IdP server is true?

A) authenticates user credentials
B) provides user authorization
C) is an authentication request that is generated by a Cisco Unified Communications application
D) consists of pieces of security information that are transferred to the service provider for user authentication

Question 6

Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)

A) HTTP
B) XMPP
C) UDS
D) LDAP
E) SIP

Question 7

Refer to the exhibit. Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

A) The call forward and call pickup settings do not have a CSS on Forward All.
B) The Voice Mail Port partition on the CSS of the phone is missing.
C) The Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT.
D) The CSS on the Voice Mail Pilot is missing partitions for user phones.

Question 8

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)

A) CISCO_UDS_DOMAIN
B) TFTP_ADDRESS
C) VOICEMAIL_SERVER_ADDRESS
D) SERVICES_DOMAIN
E) TFTP

Question 9

Refer to the exhibit. Which end-user option can resolve this issue?

A) Standard CTI Reception of SRTP Key Material
B) Standard CTI Allow Calling Number Modification
C) Standard CTI Allow Control of Phones Supporting Rollover Mode
D) Standard CTI Allow Call Monitoring

Question 10

Refer to the exhibit. Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

A) Rename the directory URI value for one of the users to ensure that there is no duplication.
B) Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
C) Unassign a user from one of the clusters when the same user is assigned to two different clusters.
D) Assign the duplicate user to the secondary Cisco IM and Presence node.
E) Delete the user ID for the duplicate user ID.

Question 11

Refer to the exhibit. Which statement is true?

A) If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.
B) The administrator must add one node to each subcluster for high availability.
C) IM&P nodes in each subscluster must be configured from the same OVA template.
D) Each Cisco IM&P subcluster must have the same number of nodes.

Question 12

Which entity is a standard component used for authentication by SAML 2.0?

A) identity provider
B) session broker
C) Internet service provider
D) client access server

Question 13

When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?

A) 10 minutes
B) 20 minutes
C) 30 minutes
D) 1 hour

Question 14

Which function of the Cisco IM and Presence high availability solution is true?

A) When the server has been restored to a normal state, user sessions remain on the backup server.
B) When an event takes place, the end user sessions are not moved from the failed server to the backup.
C) When the server has been restored, the server automatically fails back.
D) When a high availability event takes place, the end user sessions are moved from the failed server to the backup.

Question 15

Refer to the exhibit. Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error "Push notification settings cannot be configured. 400 Bad Request." in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A) Fix the network connectivity to Apple iCloud.
B) Reboot the IM&P cluster.
C) Change the HTTP proxy settings to remove errors in request syntax.
D) Update Refresh Token Manually.

Question 16

Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

A) System > LDAP > LDAP Directory
B) System > Geolocation Configuration
C) System > Presence Redundancy Groups
D) System > Server

Question 17

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?

A) Cisco DHCP Monitor Service
B) Cisco AXL Web Service
C) Self-Provisioning IVR
D) Cisco XCP Authentication Service

Question 18

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

A) SAML binding
B) SAML assertion
C) SAML profiles
D) SAML protocol

Question 19

What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

A) 50
B) 25
C) 200
D) 10

Question 20

Refer to the exhibit. After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A) Clear the Enable High Availability check box in the Presence Redundancy Group configuration.
B) Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.
C) Restart the Server Recovery Manager service in Cisco Unified Serviceability - Network Services on both IM&P servers.
D) Verify that the Cisco XCP SIP Federation Connection Manager service is running.
E) Ensure that an equal number of users are assigned to each IM&P server.

Question 21

Refer to the exhibit. Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error "Push notification settings cannot be configured. 400 Bad Request." in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A) Fix the network connectivity to Apple iCloud.
B) Reboot the IM and Presence cluster.
C) Change the HTTP proxy settings to remove errors in request syntax.
D) Update Refresh Token Manually.

Question 22

Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?

A) A proper service profile is not configured on Cisco Unified Communications Manager.
B) The voicemail users are not configured in the Cisco Unity Connection server.
C) The web application voicemail password is set "User Must Change at Next Sign-in".
D) The voicemail password is not set for all users.

Question 23

An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module. Which console command set reflects the correct configuration in this scenario?

A)
B)
C)
D)

Question 24

Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?

A) Change the configuration of the routing rule.
B) Change the CSS of the voicemail port.
C) Change the Rerouting CSS on the trunk to Cisco Unity Connection.
D) Remove values from restriction table.

Question 25

Which DNS record is used for on-premises service by Jabber clients?

A) _collab-edge._tcp. SRV record
B) _cisco-uds._tls. SRV record
C) _cisco-uds._tcp. SRV record
D) A record

Question 26

Which two SSO features are true? (Choose two.)

A) allows Jabber to use LDAP directory services for contact imports
B) allows LDAP user import on Cisco Unified Communications Manager
C) improves productivity by reducing time spent re-entering credentials for the same identity
D) transfers the authentication from the system that hosts the applications to a third-party system
E) reduces costs by decreasing the number of help calls that are made for voicemail PIN resets

Question 27

Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco Unity Express?

A) dial-peer voice 7000 voip destination-pattern 7000 session protocol sipv2 session target ipv4: 10.3.6.127 codec g711alaw
B) codec ilbc
C) codec g711ulaw
D) codec g729r6

Question 28

To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?

A) Attempt Forward forwarded routing rule
B) Opening Greeting direct routing rule
C) Attempt Sign-In direct routing rule
D) Opening Greeting forwarded routing rule

Question 29

Refer to the exhibit. Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?

A) Presentation of the certificates can be disabled by setting up Cisco IM and Presence servers into nonsecure mode.
B) Nothing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy.
C) These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.
D) The behavior is a security breach because certificates are considered untrusted and as not coming from Cisco Collaboration servers.

Question 30

What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?

A) restriction tables
B) fraud tables
C) transfer rules
D) calling search spaces

Question 31

Refer to the exhibit. A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which two changes are needed to correct the configuration? (Choose two.)

A) ccn subsystem sip mwi sip outcall
B) mwi envelop-info
C) sip-ua no mwi-server mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp
D) mwi sub-notify
E) mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify
F) mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited

Question 32

Refer to the exhibit. Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

A) NewYork_AA
B) Attempt Sign In
C) Arizona_AA
D) Opening_Greeting

Question 33

Which two child elements can be in an XMPP message stanza? (Choose two.)

A)
B)
C)
D)
E)

Question 34

Refer to the exhibit. Which end-user option can resolve this issue?

A) Standard CTI Allow Reception of SRTP Key Material
B) Standard CTI Allow Calling Number Modification
C) Standard CTI Allow Control of Phones Supporting Rollover Mode
D) Standard CTI Allow Call Monitoring

Question 35

Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?

A) cup
B) cup-xmpp
C) cup-xmpp-s2s
D) Tomcat

Question 36

What prevents toll fraud on voicemail ports?

A) IP address trusted list on the PSTN gateway
B) CSS
C) Block OffNet to OffNet Transfer service parameter
D) FAC

Question 37

How is automatic fallback enabled on a Cisco IM and Presence server?

A) In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.
B) In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.
C) Automatic fallback is enabled by default.
D) In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.

Question 38

Which type of SRV record provides the location of Cisco Expressway-E?

A) _collab-edge._tls.example.com
B) _cisco-uds._tcp.example.com
C) _cuplogin._tcp.example.com
D) _http._tcp.example.com

Question 39

What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

A) Contact Center Agent
B) IM-only
C) multicloud-based
D) Full UC
E) cloud-based

Question 40

Refer to the exhibit. Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

A) SRV protocol is not set up correctly. It should be _tls instead of _tcp.
B) Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.
C) The port specified on the SRV record is wrong.
D) The domain ccnp.cisco.com does not exist on the DNS server.

Question 41

Refer to the exhibit. Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM and Presence and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM and Presence server to resolve this issue?

A) Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.
B) Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center - Feature Services.
C) Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center - Network Services.
D) Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

Question 42

An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status. Which CLI command provides the status of SAML SSO?

A) utils sso status
B) show sso status
C) show saml status
D) utils saml status

Question 43

Refer to the exhibit. An administrator is troubleshooting an issue with XMPP Federation between two, eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?

A) 1
B) 5
C) 10
D) 20

Question 44

Refer to the exhibit. Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?

A) POP3
B) IMAP
C) EWS
D) XMPP

Question 45

Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

A) Connection IMAP Server
B) Connection Mailbox Sync
C) Connection Notifier
D) Connection Message Transfer Agent
E) Connection Conversation Manager

Question 46

An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM and Presence deployment? (Choose two.)

A) capf on Cisco Unified CM
B) cup-xmpp on IM and Presence
C) callmanager on Cisco Unified CM
D) tomcat on Cisco Unified CM
E) cup on IM and Presence

Question 47

Refer to the exhibit. Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server. Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?

A) A record _cisco-uds._tcp.example.com
B) SRV record _cisco-uds._tcp.example.com
C) A record _cuplogin._tcp.example.com
D) SRV record _cuplogin._tcp.example.com

Question 48

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

A) SMTP
B) IMAP
C) SCCP
D) SIP

Question 49

An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager. Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?

A) Cisco Unified Personal Communicator
B) Cisco Jabber for Tablet
C) Cisco Unified Client Services Framework
D) third-party SIP device (advanced)

Question 50

Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection. Which two objects are replicated between these two clusters? (Choose two.)

A) partitions and search spaces
B) user greetings
C) user templates and user greetings
D) call handlers
E) users and their corresponding mailboxes

Question 51

Refer to the exhibit. A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM and Presence server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

A) Advise all users to re-login to their Jabber clients.
B) Confirm that both IM and Presence servers are configured in the Presence Redundancy Group configuration pane.
C) Perform a restart of the IM and Presence primary server to force fallback.
D) Click the Fallback button in the Server Action pane.
E) Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.

Question 52

Refer to the exhibit. User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?

A) The user credentials are incorrect; ask the user to change the credentials.
B) The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.
C) Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
D) The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

Question 53

The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6. Desktop clients are working, but mobile clients are not displaying persistent chats. Which configuration is necessary to enable the Jabber persistent chat feature on mobile devices?

A) add the true line to the Jabber configuration file that is used by mobile devices
B) add "Enable_Persistent_Chat" in the "Cisco Support Field" on the Jabber for mobile device configuration page on Cisco UCM
C) add the false line to the Jabber configuration file that is used by all Jabber devices
D) while logged into IM and Presence server Administration, go to "Messaging", then "Settings", and check the checkbox for the "Enable persistent chat for mobile" field

Question 54

A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler. What should the administrator change to resolve this issue?

A) T302 Timer
B) Rings to Wait
C) Release to switch
D) No Answer Ring Duration (seconds)

Question 55

Refer to the exhibit. Which statement is true?

A) If the IM and Presence node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.
B) The administrator must add one node to each subcluster for high availability.
C) IM and Presence nodes in each subscluster must be configured from the same OVA template.
D) Each Cisco IM and Presence subcluster must have the same number of nodes.

Question 56

Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?

A) Cisco Tomcat
B) Cisco Sync Agent
C) Cisco DirSync
D) Cisco RIS Data Collector

Question 57

Refer to the exhibit. After configuration of the Cisco IM and Presence cluster in high-availability mode, both IM and Presence servers remain in the initializing state. Which two actions ensure normal operations of this IM and Presence high-availability cluster? (Choose two.)

A) Clear the Enable High Availability check box in the Presence Redundancy Group configuration on both IM and Presence servers.
B) Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM and Presence servers.
C) Restart the Server Recovery Manager service in Cisco Unified Serviceability - Network Services on both IM and Presence servers.
D) Verify that the Cisco XCP SIP Federation Connection Manager service is running on both IM and Presence servers.
E) Ensure that an equal number of users are assigned to each IM and Presence server.

Question 58

An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view. Which action should be taken to resolve this issue?

A) Configure the user access control group assignment to Standard CTI Enabled.
B) Configure the user digest credentials to match the user password.
C) Configure the username and password in LDAP.
D) Configure the user primary extension to their directory number.

Question 59

What are two authentication mechanisms for identity provider authentication? (Choose two.)

A) UID
B) PKI/CAC
C) ACS
D) password only
E) Kerberos

Question 60

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

A) The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.
B) The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.
C) The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.
D) The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.

Question 61

Which SAML component defines the content of data transferred from an IdP to a service provider?

A) assertion
B) protocol
C) profiles
D) binding

Question 62

A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?

A) The presence redundancy group node state of the primary node is "idle".
B) The presence redundancy group node state of the peer node is "normal".
C) The presence redundancy group node state of the primary node is "initializing".
D) The presence redundancy group node state of the peer node is "running in backup mode".

Question 63

Users report that they are unable to check voicemail, and an engineer discovers that the voicemail system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP. Which action should be taken to resolve this issue?

A) Verify voicemail SIP trunk in the route list.
B) Verify OPTIONS Ping in the SIP trunk profile.
C) Verify registration of the CTI ports.
D) Verify Calling Search Space in the Directory Number setting.

Question 64

Refer to the exhibit. An engineer is troubleshooting operational performance in the network. Which action should be taken to restore high availability in this subcluster?

A) Go to "Presence Redundancy Group Configuration" on the Cisco UCM Administration page and select the Fallback button.
B) Go to "Presence User Assignment" on the Cisco UCM Administration page and select "rebalance users" for all users.
C) Start all critical services on the second node, and select the Fallback button in the "Presence Redundancy Group Configuration".
D) Start all critical services on both nodes and select "rebalance users" in the "Presence User Assignment".

Question 65

A Cisco Unified IM and Presence version 11.5.1 on-premises deployment of instant messaging with a capacity of 50,000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

A) Increase capacity to 90,000+ to match the number of Jabber clients.
B) Increase capacity to 60,000 users to service all Jabber clients.
C) Increase capacity to 72,000 users to service all Jabber clients.
D) Increase capacity to 30,000 users to match the number of Jabber clients.

Question 66

Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?

A) assertions
B) profiles
C) bindings
D) metadata

Question 67

An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain "domain.com"?

A) DNS SRV query _cisco-uds._tcp.domain.com
B) DNS SRV query _cisco-uds._tls.domain.com
C) DNS SRV query _sip._tls.domain.com
D) DNS SRV query _sip._tcp.domain.com

Question 68

Which step is the first for web-based single sign-on login?

A) Authenticate.
B) Redirect to IdP to get authenticated.
C) Present authentication assertion.
D) Request access to protected service.

Question 69

Refer to the exhibit. When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails. The FQDN of Cisco UCM is cucm.ex.com, and the FQDN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

A) Sign the Cisco UCM CallManager certificate with a trusted certificate authority.
B) Import the Cisco UCM CallManager certificate into the Trusted Certificate Authorities on the PC running Jabber.
C) Sign the Cisco UCM tomcat certificate with a trusted certificate authority.
D) Sign the Cisco Unified IM and Presence server cup certificate with a trusted certificate authority.
E) Import the certificate of cucm.ex.com into the Trusted Certificate Authorities on the PC running Jabber.

Question 70

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

A) LDAP
B) AXL/SOAP
C) DNS
D) XMPP

Question 71

An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

A) Cisco Unified CM looks up the voicemail pilot configured to dial.
B) Cisco Unified CM routes the configured hunt pilot to Unity Connection.
C) Cisco Unified CM looks up the hunt pilot configured to dial.
D) Cisco Unified CM sends an AXL query to Unity Connection.

Question 72

Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?

A) name identifier management
B) identity provider discovery
C) single logout
D) web browser SSO

Question 73

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

A) The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.
B) The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.
C) The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.
D) The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions match.

Question 74

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

A) cup-xmpp-trust
B) xmpp-fed-trust
C) xmpp-trust
D) tomcat-trust
E) cup-trust

Question 75

What submits credentials to the LDAP server during a call that uses SAML SSO?

A) Cisco UCM server
B) service provider
C) browser-based client
D) IdP

Question 76

Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?

A) Cisco CTIManager
B) Cisco CTL Provider
C) Cisco Presence Engine
D) Cisco Serviceability Reporter

Question 77

Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

A) NOTIFY
B) UPDATE
C) SUBSCRIBE
D) PUBLISH

Question 78

An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds. How is this issue corrected?

A) Change peer Heartbeat Timeout to 90 seconds.
B) Change Keep Alive (Heartbeat) Interval to 90 seconds.
C) Change critical service delay to 90 seconds.
D) Change Keep Alive (Heartbeat) Timeout to 90 seconds.

Question 79

An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation.     . Assuming the DNS SRV configuration is correct, what should the engineer configure next to resolve this issue?

A) A static route that points to the internal interface of the external domain.
B) A static route that points to the external interface of the external domain.
C) A static route on the external domain points to the external interface.
D) A dynamic route on the external domain that points to the internal interface.

Question 80

An engineer is configuring a Cisco Voicemail Organization. How many links will be configured between two Cisco Unity Connection clusters?

A) one
B) two
C) three
D) four