Deck 7: Management, Leadership, and the Internal Organization

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Question
Which of the following is not a step in the strategic planning process?

A) Defining a mission
B) Assessing the organization's competitive position
C) Creating strategies for competitive differentiation
D) Contingency planning
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Question
Which managerial function involves blending human and material resources through a formal structure of tasks and authority?

A) Planning
B) Organizing
C) Directing
D) Controlling
Question
_____________ involves a complex and unique problem or opportunity and has
Important results for the organization.

A) Nonprogrammed decisions
B) Decision making
C) Situational decisions
D) Programmed decisions
Question
Which leadership style is preferred for a growing company?

A) Autocratic leadership
B) Democratic leadership
C) Free-rein leadership
D) None of the above
Question
Which leadership style centers on minimal supervision and allows employees to make most of their own decisions?

A) Democratic leadership
B) Autocratic leadership
C) Community leadership
D) Free-rein leadership
Question
Which one of the following people does not belong to "middle management"?

A) Regional manager
B) Program manager
C) Division head
D) Director
Question
Which of the following is not part of the process for how managers make decisions?

A) Identifying a problem or opportunity
B) Developing possible ways of taking action
C) Implementing different solutions and choosing the best one for the future
D) Assessing outcomes
Question
Which type of planning does the middle managerial level engage in primarily?

A) Strategic planning
B) Operational planning
C) Tactical planning
D) Contingency planning
Question
A frequently used tool that helps assess the firm's current position in the marketplace is called

A) A SWOT analysis.
B) A strategy.
C) A vision statement.
D) A mission statement.
Question
________________ is the process of guiding and motivating employees to accomplish organizational goals.

A) Organizing
B) Controlling
C) Directing
D) Planning
Question
Which of the following is not a form of departmentalization?

A) Product
B) Geographical area
C) Customer
D) Role within the company
Question
Which statement about corporate cultures is not true?

A) A corporate culture is typically shaped by the leaders in the company.
B) Corporate culture is reinforced through rituals and ceremonies.
C) Corporate cultures seldom change significantly once they are established.
D) In an organization with strong culture, everyone knows and supports the same principles, beliefs and values.
Question
This planning activity below involves two components: business continuation and public communication.

A) Strategic
B) Tactical
C) Operational
D) Contingency
Question
Which type of planning has the most long-range view?

A) Strategic
B) Tactical
C) Operational
D) Contingency
Question
What are the goals of a vision?

A) To provide focus for a firm's actions
B) To direct the company toward opportunities
C) To set a company apart from its competitors
D) All of the above
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Deck 7: Management, Leadership, and the Internal Organization
1
Which of the following is not a step in the strategic planning process?

A) Defining a mission
B) Assessing the organization's competitive position
C) Creating strategies for competitive differentiation
D) Contingency planning
D
2
Which managerial function involves blending human and material resources through a formal structure of tasks and authority?

A) Planning
B) Organizing
C) Directing
D) Controlling
B
3
_____________ involves a complex and unique problem or opportunity and has
Important results for the organization.

A) Nonprogrammed decisions
B) Decision making
C) Situational decisions
D) Programmed decisions
A
4
Which leadership style is preferred for a growing company?

A) Autocratic leadership
B) Democratic leadership
C) Free-rein leadership
D) None of the above
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
5
Which leadership style centers on minimal supervision and allows employees to make most of their own decisions?

A) Democratic leadership
B) Autocratic leadership
C) Community leadership
D) Free-rein leadership
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
6
Which one of the following people does not belong to "middle management"?

A) Regional manager
B) Program manager
C) Division head
D) Director
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
7
Which of the following is not part of the process for how managers make decisions?

A) Identifying a problem or opportunity
B) Developing possible ways of taking action
C) Implementing different solutions and choosing the best one for the future
D) Assessing outcomes
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
8
Which type of planning does the middle managerial level engage in primarily?

A) Strategic planning
B) Operational planning
C) Tactical planning
D) Contingency planning
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
9
A frequently used tool that helps assess the firm's current position in the marketplace is called

A) A SWOT analysis.
B) A strategy.
C) A vision statement.
D) A mission statement.
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
10
________________ is the process of guiding and motivating employees to accomplish organizational goals.

A) Organizing
B) Controlling
C) Directing
D) Planning
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
11
Which of the following is not a form of departmentalization?

A) Product
B) Geographical area
C) Customer
D) Role within the company
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
12
Which statement about corporate cultures is not true?

A) A corporate culture is typically shaped by the leaders in the company.
B) Corporate culture is reinforced through rituals and ceremonies.
C) Corporate cultures seldom change significantly once they are established.
D) In an organization with strong culture, everyone knows and supports the same principles, beliefs and values.
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
13
This planning activity below involves two components: business continuation and public communication.

A) Strategic
B) Tactical
C) Operational
D) Contingency
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
14
Which type of planning has the most long-range view?

A) Strategic
B) Tactical
C) Operational
D) Contingency
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
15
What are the goals of a vision?

A) To provide focus for a firm's actions
B) To direct the company toward opportunities
C) To set a company apart from its competitors
D) All of the above
Unlock Deck
Unlock for access to all 15 flashcards in this deck.
Unlock Deck
k this deck
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Unlock Deck
Unlock for access to all 15 flashcards in this deck.