Deck 2: Strategic Leadership

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Question
Strategic leadership entails the set of assumptions,premises,and accepted wisdom that bounds or frames a manager's understanding of the firm.
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Question
The training of future strategic leaders yields a competitive advantage for a firm,in part because knowledge and skills are necessary for successful execution of strategy.
Question
Firm size,firm age,tolerance for ambiguity,and commitment to strategic outcomes are all examples of characteristics of the organization that may affect managerial discretion.
Question
Competitive aggressiveness,proactiveness,risk aversion,innovativeness,and autonomy are the five dimensions characterizing a firm's entrepreneurial orientation.
Question
It is very uncommon for a CEO to appoint a number of outside board members.
Question
When a new CEO is selected from outside the firm,a change of strategy is likely,especially if the top management team is homogenous and highly cohesive.
Question
Strategic leadership is the ability to anticipate,envision,maintain flexibility,and empower others to create strategic change as necessary.
Question
Neither hiring temporary workers nor star players is sufficient for developing an effective organizational team.
Question
A manager's decision discretion is influenced by his or her own characteristics,environmental sources external to the firm,and characteristics of the Board of Directors.
Question
An organization leader's new vision must take into account the current and core competencies of the firm.
Question
The more homogeneous a top management team,the more likely those managers will be innovative and willing to pursue strategic change.
Question
The more heterogeneous and the larger the top management team,the easier it is to implement strategy effectively.
Question
Corporate cultures emerge in organizations,but their development is so subtle that top managers cannot influence their formation.
Question
In addition to determining new strategic initiatives,top-level managers also develop the appropriate organizational structure and reward systems of a firm.
Question
The experience that results from long tenure in a firm is known to extend the breadth of an executive's knowledge base.
Question
Heterogeneous top management teams are more likely to change their firm's strategies when necessary and to support innovation.
Question
Effective strategic leaders are willing to make candid,courageous,yet pragmatic,decisions-decisions based mostly on the leader's seasoned intuition.
Question
External environmental factors that may affect managerial discretion include industry structure,rate of market growth,and degree of product differentiation.
Question
Selection of an insider as a new CEO indicates a firm's desire to encourage innovation and strategic change.
Question
Different approaches to leadership by CEOs such as Jack Welch and Sam Walton demonstrate the profound influence strategic leaders can have on an organization.
Question
Effective strategic leadership entails the ability to articulate clear ____ and ____.

A) employee attitudes,corporate culture
B) strategic change,performance trends
C) goals,objectives
D) strategic intent,motivate followers
Question
Which of the following is NOT likely to encourage change in a firm's strategy?

A) A new CEO from outside the firm
B) A homogeneous top management team
C) A top management team with managers from different functional backgrounds
D) A new CEO from outside the industry
Question
The ability to manage ____ may be the most important skill a strategic leader must have.

A) human capital
B) capital resources
C) responses to competitors' actions
D) investment strategies
Question
Some researchers argue that a firm's long-term competitiveness depends on the:

A) ability of managers to maintain a constant managerial frame.
B) ability of managers to challenge their managerial frames on a continual basis.
C) ability of managers to fend off change.
D) abilities of lower-level management teams.
Question
A CEO obtains power from all of the following EXCEPT:

A) the fact that many of the outside directors are appointed by the CEO.
B) the CEO is also the chairman of the board.
C) the tenure of the top management team is shorter than that of the board.
D) the fact that inside board members report to the CEO.
Question
An emphasis on strategic controls encourages managers to focus on more short-term goals and efficient operations.
Question
Which of the following is NOT a benefit to the firm using the internal labor market to select a new CEO?

A) Internal hiring results in a higher turnover rate of existing personnel.
B) Insiders are familiar with the firm's products.
C) Insider hiring reflects a desire for continuity.
D) Insiders are more familiar with a firm's operating procedures.
Question
A characteristic of the manager that may affect managerial discretion is his/her:

A) interpersonal skills.
B) commitment to the firm.
C) tolerance for ambiguity.
D) aspiration levels.
Question
Which of the following is NOT associated with heterogeneous top management teams?

A) Innovation
B) Identification of environmental changes
C) Diminished debate
D) Strategic change
Question
The more involved a board of directors is in shaping the firm's strategic direction:

A) the lower is the corporation's performance.
B) the higher is the corporation's performance.
C) the more likely it is that the firm's top management team is homogenous in its makeup.
D) the more difficult it becomes to make executive decisions.
Question
A CEO's commitment to the status quo is influenced strongly by:

A) educational training.
B) the prestige of the university from which the CEO earned his or her degree.
C) long tenure with one firm.
D) the breadth of knowledge of the top management team.
Question
Which of the following is NOT related to a CEO's having long tenure in his or her position?

A) more effective strategic control
B) greater influence on organizational decisions
C) more limited perspective
D) high level of innovation
Question
The larger the top management team:

A) the more difficult it is for the team to implement strategies.
B) the more likely it is that the team will be homogeneous.
C) the less innovative the team's decisions are.
D) the higher quality the team's decisions are.
Question
An external labor market is:

A) the opportunities for managerial positions within a firm.
B) a collection of career opportunities for managers in organizations outside of the one for which they currently work.
C) the relationship between the CEO and its subordinates.
D) influential in the building of a homogenous top management team.
Question
A new CEO selected from outside the firm:

A) will successfully guide the company to higher profits.
B) has a narrower perspective of the firm and its competitive environment.
C) usually encourages innovation and strategic change.
D) will not be inclined to change the strategic direction of the firm.
Question
All of the following are external environmental sources that affect managerial discretion EXCEPT:

A) industry structure.
B) corporate culture.
C) market growth rate.
D) potential for product differentiation.
Question
Which of the following is NOT a factor that determines the amount of a manager's decision discretion?

A) Characteristics of the manager
B) Characteristics of the organization
C) Cohesiveness of the Board of Directors
D) External environmental sources
Question
All of the following are characteristics of the organization that affect managerial discretion EXCEPT:

A) size of the company.
B) availability of resources.
C) corporate culture.
D) degree of managerial self-confidence.
Question
A heterogeneous top management team is composed of individuals with:

A) different functional backgrounds,experience,and education.
B) similar experiences and similar education.
C) a high level of education.
D) a similar level of technical training.
Question
Money motivates,social capital inspires.
Question
Which of the following statements is true regarding effective organizational cultures?

A) Once a corporate culture is developed,strategic leaders can focus on other activities.
B) It is not possible to develop a corporate culture into a core competency.
C) A central task of strategic leaders is to change the corporate culture on an annual basis after analyzing the changes occurring in the competitive environment.
D) Organizational culture can be a source of competitive advantage because it influences employee behavior and the firm's conduct in the marketplace.
Question
Competitive aggressiveness describes a firm's:

A) tendency to engage in new ideas and creative processes.
B) tendency to allow employees to take actions free of organizational constraints.
C) ability to be a leader in the marketplace.
D) propensity to take actions that allow it to outperform rivals consistently and substantially.
Question
Much of the development of U.S.industry can be attributed to:

A) the educational level of its workforce.
B) its emphasis on innovation.
C) the effectiveness of its human capital.
D) the country's financial markets.
Question
A firm that has the ability to be a market leader rather than a follower is said to be:

A) innovative.
B) a risk taker.
C) proactive.
D) competitively aggressive.
Question
Which of the following is NOT one of the five dimensions thought to characterize a firm's entrepreneurial orientation?

A) Autonomy
B) Reactivity
C) Risk taking
D) Innovativeness
Question
Many companies are now requiring ____ for top management positions.

A) development of a successful advertising campaign
B) MBAs from prestigious schools
C) specialized knowledge in a functional area
D) global competency
Question
The effective development and management of the firm's ____ may be the primary determinant of its sustainable competitive advantage.

A) capital base
B) human capital
C) technology
D) competitive edge
Question
Which of the following will lead to the probability that a manager will be a successful strategic leader?

A) Appointing many outside board members
B) Increasing the firm's sales
C) Increased expenditures on capital equipment
D) Training and development programs
Question
Which of the following is NOT an action of effective strategic leadership?

A) Establishing ethical practices
B) Fostering an effective corporate culture
C) Developing human capital
D) De-emphasizing core competencies
Question
To successfully implement a firm's strategy,employees must be viewed as:

A) a cost to be minimized.
B) expendable.
C) a resource to be maximized.
D) part of the organization that must be restructured.
Question
The process of transferring host-country or third-country national managers into the domestic market of the multinational firm is known as:

A) expatriation.
B) repatriation.
C) inpatriation.
D) reverse patriation.
Question
When the top management team is homogeneous and a new CEO is selected from inside the firm,it is:

A) unlikely for the current strategy to change.
B) likely that product innovation will continue.
C) likely there will be a change in strategy.
D) unlikely the new CEO will have a long tenure.
Question
Which of the following is a source of competitive advantage at General Electric?

A) The firm's Internet strategy
B) The firm's emphasis on technology management
C) The firm's system of training and development of future leaders
D) The firm's strategic orientation
Question
The benefits of training and development programs include all of the following EXCEPT:

A) establishing independent core values.
B) promoting the firm's strategic vision.
C) providing a systematic view of the organization.
D) building knowledge and skills.
Question
Determining the strategic direction for the firm refers to:

A) developing a short-term vision of the firm's strategic intent.
B) developing a tactical strategic response.
C) developing a long-term vision of the firm's strategic intent.
D) the top management team's heterogeneous status.
Question
If a firm is a market leader,rather than a market follower,it can be characterized as being ____.

A) proactive
B) aggressive
C) strategic
D) risk-taking
Question
If a firm is to have an adequate number of highly qualified managers,it must tap the following highly qualified labor pool:

A) Former employees.
B) College interns.
C) Foreign-born but U.S.-trained applicants.
D) Women.
Question
It is clear that large firms:

A) develop core competencies in a single functional area when implementing strategy.
B) exploit core competencies across different organizational units when implementing strategy.
C) have an identifiable brand name in order to create a competitive advantage during the implementation stage.
D) make a number of acquisitions in order to develop and exploit core competencies within the organization.
Question
The concept of employee autonomy is highly related to the concept of ____.

A) cohesiveness
B) loyalty
C) charisma
D) empowerment
Question
Human capital refers to the:

A) number of employees employed by a firm.
B) resources available to the Human Resources department.
C) number of individuals comprising the top management team.
D) knowledge and skills of the firm's work force.
Question
What is strategic leadership and how important are top-level managers as an organizational resource?
Question
Financial controls focus on:

A) the strategic actions of the firm.
B) the long-term performance of the firm.
C) short-term financial outcomes.
D) the risk taking ability of the top management team.
Question
____ provide information about the results of past actions,but do not communicate the drivers of the firm's future performance.

A) Financial controls
B) Accounting information systems
C) Policies and procedures
D) Strategic feedback systems
Question
Strategic controls focus on the:

A) short-term performance of the firm.
B) outcomes of strategic actions.
C) long-term goals of the firm.
D) content of strategic actions.
Question
Most corporate restructuring is designed to ____.

A) refocus the firm on its core businesses
B) reduce costs,especially labor costs
C) simultaneously stimulate centralization and decentralization.
D) generate rapid growth
Question
An emphasis on ____ produces short-term and risk-averse managerial decisions.

A) strategic controls
B) corporate culture
C) financial controls
D) balanced organizational controls
Question
Shaping and reinforcing a new firm culture requires all of the following EXCEPT:

A) effective communication.
B) effective performance appraisals.
C) the firing of non-performing employees.
D) an appropriate reward system.
Question
The ____ is a framework firms can use to verify that they have established both strategic and financial controls.

A) managerial model
B) holistic control system
C) balanced scorecard
D) dual oversight system
Question
In the text,unethical practices are compared to ____.

A) a terminal illness
B) broken promises
C) corporate schizophrenia
D) a contagious disease
Question
Criteria for reevaluating internal business processes using the balanced scorecard include all of the following EXCEPT ____.

A) improvements in innovative ability
B) asset utilization improvements
C) increases in employee morale
D) changes in employee turnover
Question
Actions that effective strategic leaders can take to develop an ethical organizational culture include all of the following EXCEPT:

A) communicating goals that describe the firm's ethical standards.
B) using reward systems that recognize acts of courage.
C) relying on the fundamental goodness of individuals.
D) creating a work environment where individuals are treated with dignity.
Question
In the balanced scorecard framework ____ controls are used to assess the organization's performance relative to learning and growth.

A) developmental
B) strategic
C) holistic
D) financial
Question
The Enron scandal is a good example of ____.

A) managerial opportunism
B) failure to implement the balanced scorecard
C) poor implementation of corporate culture
D) failure to adhere to the counsel of staff attorneys
Question
Ethical practices within a firm tend to increase:

A) as its top managers gain experience.
B) the effectiveness of strategic implementation processes.
C) the market performance of the firm.
D) as the firm becomes more international in its operations.
Question
When organizations are reported to engage in unethical practices:

A) poor financial controls will usually be to blame.
B) the value in the stock market tends to drop sharply.
C) the Justice Department oversees the reorganization of the firm.
D) they become takeover targets.
Question
Which of the following is NOT one of the four perspectives in the balanced scorecard framework?

A) entrepreneurial
B) financial
C) customer
D) learning and growth
Question
Organizational controls provide:

A) the parameters within which strategies are to be implemented.
B) goals and objectives that must be achieved.
C) information on action steps to be taken to implement the corporate strategy.
D) managers with guidelines on how to treat employees.
Question
One catalyst for critical changes in the organizational culture is:

A) the selection of top managers from outside the corporation.
B) change in the industry structure.
C) new competition from foreign firms.
D) decreasing industry profits.
Question
Managerial opportunism occurs when managers:

A) have opportunities in the external labor market.
B) have opportunities in the internal labor market.
C) take actions that are in their own best interests but not in the firm's best interests.
D) take actions that are in their own best interests and also in the firm's best interests.
Question
The practices associated with an ethical culture have become institutionalized in the firm if they:

A) are integrated to form a written code of ethics.
B) are mentioned in the firm's mission statement.
C) are first embraced by the CEO of the company.
D) become the set of behaviors and actions accepted by most of the firm's employees and stakeholders.
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Deck 2: Strategic Leadership
1
Strategic leadership entails the set of assumptions,premises,and accepted wisdom that bounds or frames a manager's understanding of the firm.
False
2
The training of future strategic leaders yields a competitive advantage for a firm,in part because knowledge and skills are necessary for successful execution of strategy.
True
3
Firm size,firm age,tolerance for ambiguity,and commitment to strategic outcomes are all examples of characteristics of the organization that may affect managerial discretion.
False
4
Competitive aggressiveness,proactiveness,risk aversion,innovativeness,and autonomy are the five dimensions characterizing a firm's entrepreneurial orientation.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
5
It is very uncommon for a CEO to appoint a number of outside board members.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
6
When a new CEO is selected from outside the firm,a change of strategy is likely,especially if the top management team is homogenous and highly cohesive.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
7
Strategic leadership is the ability to anticipate,envision,maintain flexibility,and empower others to create strategic change as necessary.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
8
Neither hiring temporary workers nor star players is sufficient for developing an effective organizational team.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
9
A manager's decision discretion is influenced by his or her own characteristics,environmental sources external to the firm,and characteristics of the Board of Directors.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
10
An organization leader's new vision must take into account the current and core competencies of the firm.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
11
The more homogeneous a top management team,the more likely those managers will be innovative and willing to pursue strategic change.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
12
The more heterogeneous and the larger the top management team,the easier it is to implement strategy effectively.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
13
Corporate cultures emerge in organizations,but their development is so subtle that top managers cannot influence their formation.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
14
In addition to determining new strategic initiatives,top-level managers also develop the appropriate organizational structure and reward systems of a firm.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
15
The experience that results from long tenure in a firm is known to extend the breadth of an executive's knowledge base.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
16
Heterogeneous top management teams are more likely to change their firm's strategies when necessary and to support innovation.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
17
Effective strategic leaders are willing to make candid,courageous,yet pragmatic,decisions-decisions based mostly on the leader's seasoned intuition.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
18
External environmental factors that may affect managerial discretion include industry structure,rate of market growth,and degree of product differentiation.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
19
Selection of an insider as a new CEO indicates a firm's desire to encourage innovation and strategic change.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
20
Different approaches to leadership by CEOs such as Jack Welch and Sam Walton demonstrate the profound influence strategic leaders can have on an organization.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
21
Effective strategic leadership entails the ability to articulate clear ____ and ____.

A) employee attitudes,corporate culture
B) strategic change,performance trends
C) goals,objectives
D) strategic intent,motivate followers
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is NOT likely to encourage change in a firm's strategy?

A) A new CEO from outside the firm
B) A homogeneous top management team
C) A top management team with managers from different functional backgrounds
D) A new CEO from outside the industry
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
23
The ability to manage ____ may be the most important skill a strategic leader must have.

A) human capital
B) capital resources
C) responses to competitors' actions
D) investment strategies
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
24
Some researchers argue that a firm's long-term competitiveness depends on the:

A) ability of managers to maintain a constant managerial frame.
B) ability of managers to challenge their managerial frames on a continual basis.
C) ability of managers to fend off change.
D) abilities of lower-level management teams.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
25
A CEO obtains power from all of the following EXCEPT:

A) the fact that many of the outside directors are appointed by the CEO.
B) the CEO is also the chairman of the board.
C) the tenure of the top management team is shorter than that of the board.
D) the fact that inside board members report to the CEO.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
26
An emphasis on strategic controls encourages managers to focus on more short-term goals and efficient operations.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
27
Which of the following is NOT a benefit to the firm using the internal labor market to select a new CEO?

A) Internal hiring results in a higher turnover rate of existing personnel.
B) Insiders are familiar with the firm's products.
C) Insider hiring reflects a desire for continuity.
D) Insiders are more familiar with a firm's operating procedures.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
28
A characteristic of the manager that may affect managerial discretion is his/her:

A) interpersonal skills.
B) commitment to the firm.
C) tolerance for ambiguity.
D) aspiration levels.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
29
Which of the following is NOT associated with heterogeneous top management teams?

A) Innovation
B) Identification of environmental changes
C) Diminished debate
D) Strategic change
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
30
The more involved a board of directors is in shaping the firm's strategic direction:

A) the lower is the corporation's performance.
B) the higher is the corporation's performance.
C) the more likely it is that the firm's top management team is homogenous in its makeup.
D) the more difficult it becomes to make executive decisions.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
31
A CEO's commitment to the status quo is influenced strongly by:

A) educational training.
B) the prestige of the university from which the CEO earned his or her degree.
C) long tenure with one firm.
D) the breadth of knowledge of the top management team.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
32
Which of the following is NOT related to a CEO's having long tenure in his or her position?

A) more effective strategic control
B) greater influence on organizational decisions
C) more limited perspective
D) high level of innovation
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
33
The larger the top management team:

A) the more difficult it is for the team to implement strategies.
B) the more likely it is that the team will be homogeneous.
C) the less innovative the team's decisions are.
D) the higher quality the team's decisions are.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
34
An external labor market is:

A) the opportunities for managerial positions within a firm.
B) a collection of career opportunities for managers in organizations outside of the one for which they currently work.
C) the relationship between the CEO and its subordinates.
D) influential in the building of a homogenous top management team.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
35
A new CEO selected from outside the firm:

A) will successfully guide the company to higher profits.
B) has a narrower perspective of the firm and its competitive environment.
C) usually encourages innovation and strategic change.
D) will not be inclined to change the strategic direction of the firm.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
36
All of the following are external environmental sources that affect managerial discretion EXCEPT:

A) industry structure.
B) corporate culture.
C) market growth rate.
D) potential for product differentiation.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
37
Which of the following is NOT a factor that determines the amount of a manager's decision discretion?

A) Characteristics of the manager
B) Characteristics of the organization
C) Cohesiveness of the Board of Directors
D) External environmental sources
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
38
All of the following are characteristics of the organization that affect managerial discretion EXCEPT:

A) size of the company.
B) availability of resources.
C) corporate culture.
D) degree of managerial self-confidence.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
39
A heterogeneous top management team is composed of individuals with:

A) different functional backgrounds,experience,and education.
B) similar experiences and similar education.
C) a high level of education.
D) a similar level of technical training.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
40
Money motivates,social capital inspires.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
41
Which of the following statements is true regarding effective organizational cultures?

A) Once a corporate culture is developed,strategic leaders can focus on other activities.
B) It is not possible to develop a corporate culture into a core competency.
C) A central task of strategic leaders is to change the corporate culture on an annual basis after analyzing the changes occurring in the competitive environment.
D) Organizational culture can be a source of competitive advantage because it influences employee behavior and the firm's conduct in the marketplace.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
42
Competitive aggressiveness describes a firm's:

A) tendency to engage in new ideas and creative processes.
B) tendency to allow employees to take actions free of organizational constraints.
C) ability to be a leader in the marketplace.
D) propensity to take actions that allow it to outperform rivals consistently and substantially.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
43
Much of the development of U.S.industry can be attributed to:

A) the educational level of its workforce.
B) its emphasis on innovation.
C) the effectiveness of its human capital.
D) the country's financial markets.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
44
A firm that has the ability to be a market leader rather than a follower is said to be:

A) innovative.
B) a risk taker.
C) proactive.
D) competitively aggressive.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
45
Which of the following is NOT one of the five dimensions thought to characterize a firm's entrepreneurial orientation?

A) Autonomy
B) Reactivity
C) Risk taking
D) Innovativeness
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
46
Many companies are now requiring ____ for top management positions.

A) development of a successful advertising campaign
B) MBAs from prestigious schools
C) specialized knowledge in a functional area
D) global competency
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
47
The effective development and management of the firm's ____ may be the primary determinant of its sustainable competitive advantage.

A) capital base
B) human capital
C) technology
D) competitive edge
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
48
Which of the following will lead to the probability that a manager will be a successful strategic leader?

A) Appointing many outside board members
B) Increasing the firm's sales
C) Increased expenditures on capital equipment
D) Training and development programs
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
49
Which of the following is NOT an action of effective strategic leadership?

A) Establishing ethical practices
B) Fostering an effective corporate culture
C) Developing human capital
D) De-emphasizing core competencies
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
50
To successfully implement a firm's strategy,employees must be viewed as:

A) a cost to be minimized.
B) expendable.
C) a resource to be maximized.
D) part of the organization that must be restructured.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
51
The process of transferring host-country or third-country national managers into the domestic market of the multinational firm is known as:

A) expatriation.
B) repatriation.
C) inpatriation.
D) reverse patriation.
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Unlock for access to all 87 flashcards in this deck.
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k this deck
52
When the top management team is homogeneous and a new CEO is selected from inside the firm,it is:

A) unlikely for the current strategy to change.
B) likely that product innovation will continue.
C) likely there will be a change in strategy.
D) unlikely the new CEO will have a long tenure.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
53
Which of the following is a source of competitive advantage at General Electric?

A) The firm's Internet strategy
B) The firm's emphasis on technology management
C) The firm's system of training and development of future leaders
D) The firm's strategic orientation
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Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
54
The benefits of training and development programs include all of the following EXCEPT:

A) establishing independent core values.
B) promoting the firm's strategic vision.
C) providing a systematic view of the organization.
D) building knowledge and skills.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
55
Determining the strategic direction for the firm refers to:

A) developing a short-term vision of the firm's strategic intent.
B) developing a tactical strategic response.
C) developing a long-term vision of the firm's strategic intent.
D) the top management team's heterogeneous status.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
56
If a firm is a market leader,rather than a market follower,it can be characterized as being ____.

A) proactive
B) aggressive
C) strategic
D) risk-taking
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
57
If a firm is to have an adequate number of highly qualified managers,it must tap the following highly qualified labor pool:

A) Former employees.
B) College interns.
C) Foreign-born but U.S.-trained applicants.
D) Women.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
58
It is clear that large firms:

A) develop core competencies in a single functional area when implementing strategy.
B) exploit core competencies across different organizational units when implementing strategy.
C) have an identifiable brand name in order to create a competitive advantage during the implementation stage.
D) make a number of acquisitions in order to develop and exploit core competencies within the organization.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
59
The concept of employee autonomy is highly related to the concept of ____.

A) cohesiveness
B) loyalty
C) charisma
D) empowerment
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
60
Human capital refers to the:

A) number of employees employed by a firm.
B) resources available to the Human Resources department.
C) number of individuals comprising the top management team.
D) knowledge and skills of the firm's work force.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
61
What is strategic leadership and how important are top-level managers as an organizational resource?
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
62
Financial controls focus on:

A) the strategic actions of the firm.
B) the long-term performance of the firm.
C) short-term financial outcomes.
D) the risk taking ability of the top management team.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
63
____ provide information about the results of past actions,but do not communicate the drivers of the firm's future performance.

A) Financial controls
B) Accounting information systems
C) Policies and procedures
D) Strategic feedback systems
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
64
Strategic controls focus on the:

A) short-term performance of the firm.
B) outcomes of strategic actions.
C) long-term goals of the firm.
D) content of strategic actions.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
65
Most corporate restructuring is designed to ____.

A) refocus the firm on its core businesses
B) reduce costs,especially labor costs
C) simultaneously stimulate centralization and decentralization.
D) generate rapid growth
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
66
An emphasis on ____ produces short-term and risk-averse managerial decisions.

A) strategic controls
B) corporate culture
C) financial controls
D) balanced organizational controls
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
67
Shaping and reinforcing a new firm culture requires all of the following EXCEPT:

A) effective communication.
B) effective performance appraisals.
C) the firing of non-performing employees.
D) an appropriate reward system.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
68
The ____ is a framework firms can use to verify that they have established both strategic and financial controls.

A) managerial model
B) holistic control system
C) balanced scorecard
D) dual oversight system
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
69
In the text,unethical practices are compared to ____.

A) a terminal illness
B) broken promises
C) corporate schizophrenia
D) a contagious disease
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
70
Criteria for reevaluating internal business processes using the balanced scorecard include all of the following EXCEPT ____.

A) improvements in innovative ability
B) asset utilization improvements
C) increases in employee morale
D) changes in employee turnover
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
71
Actions that effective strategic leaders can take to develop an ethical organizational culture include all of the following EXCEPT:

A) communicating goals that describe the firm's ethical standards.
B) using reward systems that recognize acts of courage.
C) relying on the fundamental goodness of individuals.
D) creating a work environment where individuals are treated with dignity.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
72
In the balanced scorecard framework ____ controls are used to assess the organization's performance relative to learning and growth.

A) developmental
B) strategic
C) holistic
D) financial
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
73
The Enron scandal is a good example of ____.

A) managerial opportunism
B) failure to implement the balanced scorecard
C) poor implementation of corporate culture
D) failure to adhere to the counsel of staff attorneys
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
74
Ethical practices within a firm tend to increase:

A) as its top managers gain experience.
B) the effectiveness of strategic implementation processes.
C) the market performance of the firm.
D) as the firm becomes more international in its operations.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
75
When organizations are reported to engage in unethical practices:

A) poor financial controls will usually be to blame.
B) the value in the stock market tends to drop sharply.
C) the Justice Department oversees the reorganization of the firm.
D) they become takeover targets.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
76
Which of the following is NOT one of the four perspectives in the balanced scorecard framework?

A) entrepreneurial
B) financial
C) customer
D) learning and growth
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
77
Organizational controls provide:

A) the parameters within which strategies are to be implemented.
B) goals and objectives that must be achieved.
C) information on action steps to be taken to implement the corporate strategy.
D) managers with guidelines on how to treat employees.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
78
One catalyst for critical changes in the organizational culture is:

A) the selection of top managers from outside the corporation.
B) change in the industry structure.
C) new competition from foreign firms.
D) decreasing industry profits.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
79
Managerial opportunism occurs when managers:

A) have opportunities in the external labor market.
B) have opportunities in the internal labor market.
C) take actions that are in their own best interests but not in the firm's best interests.
D) take actions that are in their own best interests and also in the firm's best interests.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
80
The practices associated with an ethical culture have become institutionalized in the firm if they:

A) are integrated to form a written code of ethics.
B) are mentioned in the firm's mission statement.
C) are first embraced by the CEO of the company.
D) become the set of behaviors and actions accepted by most of the firm's employees and stakeholders.
Unlock Deck
Unlock for access to all 87 flashcards in this deck.
Unlock Deck
k this deck
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Unlock Deck
Unlock for access to all 87 flashcards in this deck.