Deck 20: Computer Security and Deployment

Question 1

A new technician has been hired by a company that provides technical services to small businesses.Most businesses want both a wired network and a wireless network.Which of the following wireless security protocols is least secure?

A)WEP
B)WPA
C)WPA2-Personal
D)WPA-Enterprise

Answer 1

A

Question 2

A tablet mounted in a restaurant for Internet access has multiple web pages open by themselves,and the tablet is running slowly even when playing locally installed games.What should the technician do?

A)Enable a pop-up blocker
B)Restart the tablet
C)Ensure that anti-malware software is installed and up-to-date
D)Change the firewall profile to public

Answer 2

C

Question 3

Which security technique would most likely be needed for a nosy admin assistant who happens to wander by when you are logging into your computer?

A)Privacy screen
B)Anti-malware
C)Mantrap
D)Key fob

Answer 3

A

Question 4

Which type of network environment would be best for a company that has 30 computers and wants the following capabilities: wired and wireless access,file server,networked printer,centralized authentication to be able to sign on to any computer,shared folders across the network,and a networked scanner?

A)Workgroup
B)HomeGroup
C)Domain
D)VPN

Question 5

If 50 computers were being upgraded with a new image using Windows Deployment Services,which boot method would a technician use to initiate the deployment?

A)PXE
B)NTFS
C)Optical drive
D)GRUB

Question 6

What should a technician do if the Windows installation process shows no storage devices,but the BIOS/UEFI shows a hard drive?

A)Obtain third-party drivers
B)Flash the BIOS/UEFI
C)Start the installation process again
D)Restart the computer and then start the process again

Question 7

What is open source software?

A)Software that is free but that will not fail
B)Software that requires Internet connectivity in order to operate
C)Software that can be used on mobile devices that connect to wireless networks
D)Software that contains the core source code that is modifiable

Question 8

Which security tool would help prevent a zero-day attack?

A)Screensaver password
B)Mantrap
C)Biometrics
D)Patch management

Question 9

A technician has been asked to update a salesperson's laptop from Windows 7 Home Premium to Windows 10 Pro.What should the technician do first?

A)Verify that the laptop meets the requirements
B)Back up the data from the hard disk
C)Purchase a license for Windows 10 Pro
D)Defragment the hard drive

Question 10

A technician is copying files from an NTFS partition to a FAT32 partition.What happens to the permissions assigned to the files?

A)A prompt appears,asking if the technician would like the permissions transferred
B)They are kept without any indication of this
C)They are lost
D)They are imported into the FAT32 permissions

Question 11

A corporate employee notices that all of his social media apps are updating his precise location.What mobile feature should the employee disable to prevent this from happening?

A)Airplane Mode
B)Geotracking
C)Tethering
D)WiFi

Question 12

Which macOS feature allows a technician to view all virtual machines as well as open applications?

A)Mission Control
B)Dock
C)Control Panel
D)Launchpad

Question 13

A company is reviewing its data protection plan.Which of the following should be done on a regular basis in order to prevent data loss if a hard disk fails?

A)Run chkdsk
B)Perform a factory reset
C)Create a backup
D)Restore the system

Question 14

Which type of partition would a technician deploy on a 4 TB drive?

A)Primary
B)FAT32
C)MBR
D)GPT

Question 15

Which security measure would be best for a mobile device?

A)Fingerprint lock
B)Facial recognition
C)Privacy filter
D)Numeric passcode lock

Question 16

Which Linux command is used to search text or a specific file for lines that match a specific text string?

A)search
B)ls
C)apt-get
D)grep

Question 17

What is the best way to prevent unknown devices from connecting to a SOHO wireless router?

A)Disable SSID broadcasting
B)Enable MAC filtering
C)Implement a network domain
D)Toughen the password requirements

Question 18

After a technician sets up a computer share for an administrative assistant,the next day the assistant calls the technician to report that the share is no longer accessible.What can the technician do so that this doesn't happen every day?

A)Connect the computer to a UPS
B)Train the user in using the Sleep power option
C)Run anti-malware
D)Enable the Reconnect at Logon option

Question 19

With which type of network security attack is a man-in-the-middle attack associated?

A)DoS
B)DDoS
C)Smurf
D)Spoofing

Question 20

An employee who wants to be a technician stands behind a network administrator and watches the administrator type the server password.Later,the employee uses the password to gain access to the server and create a secret administrator account.What specific security threat is this?

A)Social engineering
B)Shoulder surfing
C)Trojan
D)Spear phishing

Question 21

A technician has tested a video adapter,and it works fine.However,when the video card is placed in a computer,it doesn't work.What Windows tool should the technician use to troubleshoot the adapter?

A)System Restore
B)regedit
C)Task Manager
D)Device Manager

Question 22

A customer brings in an older computer that has Windows XP installed and is used to run an online business.The technician recommends an operating system upgrade.Which operating system does the technician recommend?

A)Windows 10
B)Windows 8
C)Windows 8.1
D)Windows 7

Question 23

Which method does a hacker use to quickly find a password by comparing hash values used to encrypt the password?

A)Spoofing
B)TCP/IP hijacking
C)Rainbow table
D)Zombie

Question 24

Which of the following does social engineering use to bypass or manipulate corporate security policies?

A)Malware
B)Trojan
C)Man-in-the-middle attack
D)Human interaction

Question 25

A technician is setting up a network configuration for a particular type of server.Which type of server acts as an intermediary between a client or an application seeking resources and another server that would require configuration by the technician?

A)Print
B)File
C)Proxy
D)Mail

Question 26

What is the most secure way for a technician to get rid of personal data on several hard drives that were removed from employee computers and are no longer wanted?

A)Repartition the drives
B)Physical destruction
C)Place the drives near a magnet
D)Format the drives

Question 27

When would a technician use the mstsc command?

A)When remotely accessing a Windows computer
B)When fixing a Windows problem that cannot be fixed with a Control Panel utility
C)When repairing a system that has boot issues
D)When network connectivity is an issue

Question 28

A user reports that her PC doesn't work.Which of the following would be the best question to ask the user?

A)Do you have a UPS attached?
B)What isn't working on the computer?
C)Is this a BYOD device?
D)Do you think it is the motherboard or power supply that is not working?

Question 29

When a technician is writing a script,what would the technician use to create a dynamic value that is given a name?

A)Loop
B)Variable
C)Comment
D)String

Question 30

If a salesperson has a corporate cell phone that contains customer data,and the company does not want an automatic wipe done on it,what security measure would be the best choice?

A)TPM chip
B)Key fob
C)Fingerprint lock
D)USB lock

Question 31

Which security measure would be good for a mobile device that has sensitive data stored on it and has been stolen?

A)Biometrics
B)Remote wipe
C)Facial recognition
D)Smart card

Question 32

Every time a user enters a different web page URL into a browser,the same web page appears.What will help in this situation?

A)Anti-malware
B)Device Manager
C)Task Manager
D)Firewall

Question 33

Which of the following is relevant to a EULA?

A)Commercial license
B)Trojan
C)Malware
D)Power surge

Question 34

When would a technician use BranchCache?

A)When moving files from one computer to another one
B)When a virus or other malware has infected a system
C)When remote information needs to be stored locally for faster access
D)When a RAID array has failed

Question 35

Which device protects a computer from power that is over the recommended input level using the path of least resistance?

A)UPS
B)Surge protector
C)SPS
D)Phone isolator

Question 36

A pharmaceutical company allows chemical engineers to take home corporate laptops to do company tasks.The laptops have sensitive corporate information stored on the drives.Which security measure would be best for this situation?

A)Require a 12-character password
B)Require multifactor authentication
C)Require the drive contents to be encrypted
D)Require biometrics

Question 37

When would a technician use the ping command?

A)When troubleshooting a network problem
B)When troubleshooting a Windows registry problem
C)When initiating a sequence to bring a new or updated image to the machine from a remote server
D)When testing a video connection

Question 38

A technician needs to configure a computer for a proxy server.Which Internet Options tab will the technician use?

A)Advanced
B)Content
C)General
D)Connections

Question 39

What term is associated with a compromised mobile operating system?

A)Spear phishing
B)Phishing
C)Rooting
E)Piracy

Question 40

A sales representative travels with a Windows laptop and uses wireless networks in both customer sites and the hotel.On one of the wireless networks,the user cannot access locally shared printers.What is most likely the issue?

A)The wireless NIC has been disabled
B)The firewall has blocked the wireless network
C)The user does not have Bluetooth enabled
D)The network location profile is set to public

Question 41

A technician is working on a Linux-based computer from a terminal window.Which Linux command can be used to display the current directory?

A)touch
B)dir
C)ls
D)pwd

Question 42

Which technique would most likely be used on a hard drive being removed from a corporate computer that a technician is going to use as a replacement drive for another computer in the future?

A)Drive wipe
B)Partitioning
C)Formatting
D)Defragmenting

Question 43

How do you dispose of a toner cartridge?

A)Perform the steps outlined in the EULA
B)Incinerate it
C)Recycle it
D)Open the lid until the toner evaporates and then throw it in the trash

Question 44

Which Linux command grants root access?

A)ls
B)admin
C)elev
D)sudo

Question 45

Which security measure must be enabled in order for a directly connected printer to be visible across a network?

A)Anti-malware
B)VPN
C)File and Print Sharing
D)Windows Firewall

Question 46

Which security technique makes it possible to use one username and password to access multiple corporate applications and resources?

A)TPM
B)SSO
C)EFS
D)WPS

Question 47

A technician has been directed by a software app developer to modify the registry in order to fix a problem with a particular application.Which Windows command would be used to edit the registry?

A)regedit
B)regsvr32
C)edit
D)msconfig

Question 48

A user in a small company is trying to set his password,but he keeps getting the message that it doesn't meet complexity requirements.Where does a technician go to set the complexity requirements?

A)Internet Options
B)Windows Firewall
C)User Accounts
D)Local Security Policy

Question 49

What is the administrator account in Linux known as?

A)Root
B)Tooler
C)Higher being
D)Admin

Question 50

What is the difference between Windows share permissions and NTFS permissions?

A)Share permissions are stronger
B)Share permissions have fewer options than NTFS permissions
C)Share permissions can be used on non-Windows operating systems,and NTFS permissions cannot
D)Share permissions override NTFS permissions

Question 51

What macOS X tool is used to search for files,directories,or contacts?

A)Keychain
B)Spotlight
C)Mission Control
D)Explorer

Question 52

In what instance would a PC technician need to use the msconfig command?

A)When controlling programs that launch when the computer boots
B)When operating system files are missing or corrupted
C)When editing the registry
D)When controlling computer access to a domain environment

Question 53

A company is planning to go to a cloud-based wireless AP controller.The network manager over the wireless networks has put together a plan that includes the reasons to upgrade,the scope of the project,a budget,and a risk analysis.What else should the manager include as part of this network request?

A)A redundancy plan
B)A counter proposal
C)Vendor bids
D)A backout plan

Question 54

After a user reports suspicious activity on a desktop corporate computer,the technician determines that malware is on the computer.What should the technician do next?

A)Report the issue to the technician's supervisor
B)Report the issue to the supervisor of the area where the infected computer is located
C)Re-image the computer
D)Remove the computer from the network

Question 55

Which type of security measure would be applied to sensitive corporate documents?

A)Mantrap
B)Botnet
C)Shredding
D)Phishing

Question 56

Which iOS setting is used to determine what apps have requested access to the camera if a user suspects that someone has remotely activated the camera on a mobile device?

A)GPS
B)Root
C)Privacy
D)Multimedia

Question 57

A company is merging with a larger company,and together they are considering authentication options.Which types of servers would be used to authenticate users in a corporate environment? (Choose two. )

A)RADIUS
B)Proxy
C)WPS
D)TKIP
E)TACACS

Question 58

A technician is configuring virtualization.Which option is a security requirement?

A)Any VM should have antivirus software installed
B)All operating systems should have the administrator account disabled
C)All operating systems should be installed on separate hard drives
D)All operating systems should be installed on separate hard drives,and the hard drives should be encrypted

Question 59

On a corporate mobile device,the user can reach neither internal network resources nor external ones.Which problems would most likely be causing this issue? (Choose two. )

A)Incorrect proxy server configuration
B)Incorrect or no IP address
C)Disabled NIC
D)Browser configuration
E)Incorrect default gateway

Question 60

A technician is investigating a problem related to computer slowness.Which Disk Management status should a technician expect for a hard disk that is functioning properly?

A)Unknown
B)Foreign
C)Online
D)Disabled

Question 61

Which of the following scripting files would contain the command echo Your system will be rebooted in 60 seconds as part of an IT maintenance action.

A).bat
B).js
C).py
D).sh

Question 62

What mobile technology is used to display a map showing where a car is currently located in order to find a stolen mobile device in the car?

A)EyeSpy
B)Synchronization
C)Digitization
D)Locator app

Question 63

What should an organization require when an outside company provides a service for shredding and disposal of sensitive corporate documents?

A)A quitclaim document
B)Proof of final burial
C)Proof of final wetting
D)Proof of incineration

Question 64

What security features would help a department store that has experienced security breaches resulting in leaked user passwords?

A)Airplane Mode
B)User training
C)Multifactor authentication
D)Geotracking
E)Principle of least privilege

Question 65

A technician is new to working in a large company domain-based environment.A new computer has been delivered,imaged,and added to the domain for a new employee.What should the technician do next?

A)Add a user account to Active Directory
B)Install applications
C)Verify Internet connectivity
D)Make a backup of the computer

Question 66

What do you do with crashed mechanical hard drives that contain sensitive data from a government finance company?

A)Donate them to a local college or school
B)Use a drive overwrite program,drill holes through the platters,and then use a hammer to further destroy the pieces
C)Use a data vacuum
D)Use the cipher command

Question 67

What Windows utility allows a technician to remotely access a user's computer and does not prompt the user for permission before the technician is allowed to connect?

A)Disk Management
B)Remote Assistance
C)Remote Desktop
D)EyeSpy

Question 68

Which component would be part of a SOW?

A)Purpose of the change
B)Risk analysis
C)Backout plan
D)Statement of change

Question 69

Why would a technician use a basic loop in a script?

A)To provide an explanation of what the script is doing when it is repeating a step or skipping a step
B)To specify whether the type of data being used is to be incremented or have a mathematical calculation applied
C)To set a parameter for the operating system
D)To repeat an instruction a number of times or until a specific condition is met

Question 70

A DDoS attack has occurred within a corporate environment,The security assessment team has determined that the attack was launched from multiple computers within the company and was aimed at other company computers.Which types of infection are probably on the computers that are launching the attack? (Choose two. )

A)Spyware
B)Ransomware
C)Worms
D)Honey pot
E)Zombies

Question 71

At a local college,students are hired as temporary employees in the summer to re-image devices,wipe drives,clean computers,tidy wiring closets,and perform other IT tasks.They are typically hired during their freshman year and are kept through their senior year.The college security policy says that temporary employees are not allowed to have college IDs past their employment period.How should the person responsible for user accounts handle this situation?

A)Delete the accounts after the summer and re-create them each year
B)Disable the accounts during non-summer terms
C)Have the students use generic IDs that have the passwords changed after the summer term
D)Create time-based permissions for the accounts and restrict access during any time period other than summer

Question 72

Which technology is used as part of an inventory management system?

A)Cloud storage
B)Virtualization
C)Change board
D)Barcodes

Question 73

What is an administrative share?

A)A share that is automatically created by Microsoft for drive volumes and folders
B)A share that has the attribute A in Windows Explorer or File Explorer
C)A folder that has been shared from a hard drive on a PC or mobile device
D)A share that is grayed out when viewed in the Microsoft Computer Management Console (Shared Folders option)

Question 74

Which security technology is used to limit the number of users allowed to use a scanner attached to the network?

A)Geotracking
B)ACL
C)scanner allocation services
D)Safe Mode

Question 75

In a particular city,the power provided by the power company is not consistently the same voltage.What would help with this? (Choose two. )

A)UPS
B)Surge protector
C)Line conditioner
D)Auto save feature on the application
E)Phone line isolator

Question 76

A help desk technician receives a call from a user who thinks someone else is accessing her e-mail and sending messages using her account.What should the technician recommend doing first?

A)Waiting 12 to 24 hours and then report it to the authorities
B)Reinstalling the e-mail software
C)Rebooting the computer
D)Changing the user's e-mail password

Question 77

A user reports seeing an error message which says that Windows updates did not install properly.The technician tries to do the updates but gets the same message.What should the computer technician do next?

A)Research the number associated with the failed update
B)Re-image the computer
C)Roll the computer back to a previous date by using System Restore
D)Look at the error log to obtain more information

Question 78

After fixing a hard drive problem by replacing the drive and data,the technician asks the customer to verify that the system is working.The customer says the computer now seems to have a sound problem,and the system volume cannot be increased.The technician tells the customer that this happens sometimes after solving a problem.What operational procedure is the technician failing to meet?

A)Avoid arguing with the customer
B)Document and provide feedback
C)Don't dismiss a customer problem
D)Don't disclose experiences via social media outlets

Question 79

A technician is listening to a user explain a problem.The technician sees another technician waiting near the door and gesturing frantically for the technician to come to the door.What should the technician do?

A)Ignore the technician
B)Explain to the customer that the person at the door is from the same company and apologize for the interruption
C)Leave the room and talk to the other technician
D)Gesture to the technician to wait and allow the user to finish explaining the problem

Question 80

An IT intern from a local college has been given the assignment of installing IP phones.The supervisor of the project gives the intern some documentation showing which switch ports the intern is to attach the phones to.What documentation is given to the intern?

A)A physical network diagram
B)A logical topology diagram
C)An IP address chart
D)A change management plan