Deck 11: Managing Systems Implementation

Question 1

Although programmers perform the actual coding,IT managers usually assign systems analysts to work with them as part of a team.

Answer 1

True

Question 2

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone,email,or face-to-face assistance.

Answer 2

True

Question 3

The post-implementation evaluation of a system verifies that the new system meets specified requirements,complies with user objectives,and produces the anticipated benefits.

Answer 3

True

Question 4

Podcasts can be prescheduled,made available on demand,or delivered as automatic updates,depending on a user's preference.

Question 5

Most webinars are web-based broadcasts that allow a user to download multimedia files to a PC or portable device.

Question 6

Agile projects use various iterative and incremental models.

Question 7

Pseudocode is a technique for representing program logic.

Question 8

Compiling a program using a CASE tool or a language compiler detects syntax errors,which are language grammar errors.

Question 9

A kernel consists of related program code organized into small units that are easy to understand and maintain.

Question 10

To minimize the need to require information from two different systems,cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter,calendar year,or fiscal year.

Question 11

Static development is the process of constructing the programs and code modules that serve as the building blocks of the information system.

Question 12

Using flowcharts,programmers can break large systems into subsystems that are easier to understand and code.

Question 13

If modules are loosely coupled,one module is linked to internal logic contained in another module.

Question 14

Phased operation is more expensive than full parallel operation because the analyst has to work with the entire system at any given time.

Question 15

Data conversion is easier when a new system replaces a manual system because all data can be entered manually,unless it must be scanned.

Question 16

The skill set required to develop documentation usually is the same as that required to develop a system.

Question 17

Commercial software packages must undergo unit and integration testing similar to that of in-house developed systems,although system testing usually is not performed.

Question 18

After a systems analyst documents the system's requirements,he or she breaks the system down into subsystems and modules in a process called scaling.

Question 19

ISO requires a specific development plan,which outlines a step-by-step process for transforming user requirements into a finished product.

Question 20

Modules that are independent are tightly coupled.

Question 21

Program documentation describes the system's functions and how they are implemented.

Question 22

XP is an agile development method.

Question 23

Critics of agile development often claim that because it focuses on quick iterations and fast releases,it lacks discipline and produces systems of questionable quality.

Question 24

_____ requires that a software supplier document all testing and maintain records of test results.

A) The International Organization for Standardization (ISO)
B) The Software Engineering Institute (SEI)
C) Open Database Connectivity (ODBC)
D) The Center for the Application of Information Technologies (CAIT)

Question 25

_____ graphically represent the logical rules and interaction between program modules using a series of symbols connected by arrows.

A) Training plans
B) Acceptance tests
C) Flowcharts
D) Simulations

Question 26

Cohesion describes the degree of interdependence among modules.

Question 27

The principles of cohesion and coupling do not apply to object-oriented application development.

Question 28

The test environment for an information system contains copies of all programs,procedures,and test data files.

Question 29

A flag module is reusable code and can be invoked from more than one point in the chart.

Question 30

The Software Engineering Institute (SEI)established a new model,called _____,which incorporates software and systems development into a much larger framework.

A) the Department of Defense (DoD)model
B) the Thousand-Yard Model
C) Open Database Connectivity (ODBC)model
D) Capability Maturity Model Integration (CMMI)

Question 31

Test data should contain only correct data.

Question 32

Meshing is the process of turning program logic into specific instructions that the computer system can execute.

Question 33

In a structure chart,a control couple shows a message,also called a(n)_____,which one module sends to another.

A) pilot
B) status flag
C) open loop
D) unit plan

Question 34

A _____ consists of related program code organized into small units that are easy to understand and maintain.

A) node
B) stub
C) decision tree
D) module

Question 35

_____ is the process of constructing the programs and code modules that serve as the building blocks of an information system.

A) Application structuring
B) Application analysis
C) Application development
D) Application virtualization

Question 36

The main objective of _____ is to avoid problems or to identify them as soon as possible.

A) direct cutover
B) quality assurance
C) application development
D) cohesion

Question 37

Language and grammar errors are referred to as script errors.

Question 38

To achieve better,faster,and less expensive methods of software development,the _____ designed the Capability Maturity Model (CMM),which improves quality,reduces development time,and cuts costs.

A) International Organization for Standardization (ISO)
B) Software Engineering Institute (SEI)
C) Open Database Connectivity (ODBC)project
D) Center for the Application of Information Technologies (CAIT)

Question 39

Structured application development usually involves a(n)_____,which proceeds from a general design to a detailed structure.

A) top-down approach
B) test plan
C) training plan
D) integrated approach

Question 40

In a structure chart,a(n)_____ line,with a diamond on one end,indicates that a control module determines which subordinate modules will be invoked.

A) method
B) condition
C) class
D) attribute

Question 41

In a technique called _____,the programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully.

A) modular testing
B) stub testing
C) acceptance testing
D) unit testing

Question 42

_____ is the process of reviewing program code to spot logic errors,which produce incorrect results.

A) Desk checking
B) Direct cutover examination
C) Results walkthrough
D) Cohesion assurance

Question 43

Many organizations require a more formal type of desk checking called _____.

A) a control module
B) integration testing
C) a structured walk-through
D) a data couple

Question 44

_____ measures a module's scope and processing characteristics.

A) Coupling
B) Indexing
C) Cohesion
D) Partitioning

Question 45

Successful completion of system testing is the key to user and management approval,which is why system tests sometimes are called _____.

A) integrated tests
B) modular tests
C) unit tests
D) acceptance tests

Question 46

A class diagram includes the class _____,which represent the program logic.

A) attributes
B) events
C) methods
D) characters

Question 47

Operations documentation _____.

A) describes the inputs,outputs,and processing logic for all program modules
B) describes a system's functions and how they are implemented
C) contains all the information needed for processing and distributing online and printed output
D) consists of instructions and information for users who will interact with the system

Question 48

The objective of _____ is to identify and eliminate execution errors that could cause a program to terminate abnormally,and logic errors that could have been missed during desk checking.

A) unit testing
B) integration testing
C) functional testing
D) global testing

Question 49

In _____,two programmers work on the same task on the same computer;one drives while the other navigates.

A) pair programming
B) multitasking
C) dual tasking
D) driver programming

Question 50

In a structure chart,a curved arrow represents a _____,which indicates that one or more modules are repeated.

A) pie
B) status flag
C) loop
D) freeform

Question 51

A class diagram includes the class _____,which describe the characteristics of objects in the class.

A) methods
B) keys
C) events
D) attributes

Question 52

Program documentation _____.

A) describes the inputs,outputs,and processing logic for all program modules
B) consists of instructions and information for users who will interact with the system and includes user manuals,help screens,programs,and online tutorials
C) includes data dictionary entries,data flow diagrams,screen layouts,and the systems request that initiated the program
D) creates links within the program that will take a user to the appropriate documentation

Question 53

After completing integration testing,a systems analyst must perform _____,which involves the entire information system and includes all typical processing situations.

A) functional testing
B) unit testing
C) stub testing
D) system testing

Question 54

_____ describes the degree of interdependence among modules.

A) Resolution
B) Modularity
C) Dynamism
D) Coupling

Question 55

Which is specified by the detailed procedures in a test plan?

A) The result of the final test of all programs
B) How a separate operational and test environment is prepared
C) The test data to be used
D) Who will work with the new system and ensure that all necessary features have been included

Question 56

During _____,programmers must test programs that interact with other programs and files separately before they are integrated into the system.

A) unit testing
B) integrated testing
C) acceptance testing
D) functional testing

Question 57

Testing two or more programs that depend on each other is called _____.

A) integration testing
B) unit testing
C) acceptance testing
D) system testing

Question 58

In sequence,the steps typically followed to create a structure chart are _____.

A) reviewing the data flow diagrams (DFDs);identifying modules and relationships;adding couples,loops,and conditions;and analyzing the structure chart
B) identifying modules and relationships;adding couples,loops,and conditions;analyzing the structure chart and the data dictionary;and reviewing the data flow diagrams (DFDs)
C) adding couples,loops,and conditions;analyzing the structure chart and the data dictionary;reviewing the data flow diagrams (DFDs);and identifying modules and relationships
D) analyzing the structure chart and the data dictionary;reviewing the data flow diagrams (DFDs);identifying modules and relationships;and adding couples,loops,and conditions

Question 59

In addition to analyzing logic and program code,a project team usually holds a session with users,called a _____,to review the interface with a cross-section of people who will work with the new system and ensure that all the necessary features have been included.

A) unit test
B) design walk-through
C) function assessment
D) closure meeting

Question 60

System developers use _____ to document and trail program defects,code changes,and replacement code.

A) bug tracking software
B) the obstruction generator
C) fault promotion analysis
D) the defect distribution policy

Question 61

Provide a step-by-step description of how to create a structure chart.

Question 62

During _____,existing data is loaded into the new system.

A) data visualization
B) data conversion
C) data collision
D) data normalization

Question 63

A(n)_____ refers to a web-based broadcast that allows a user to download multimedia files to a PC or portable device.

A) webinar
B) tutorial
C) podcast
D) data frame

Question 64

Access to the operational environment is limited to _____ and must strictly be controlled.

A) systems analysts
B) users
C) programmers
D) managers

Question 65

The environment for the actual system operation is called the _____.

A) production environment
B) exploratory environment
C) functional environment
D) globalized environment

Question 66

_____ is the process of putting a new information system online and retiring the old system.

A) System integration
B) Online system documentation
C) System override
D) System changeover

Question 67

Explain why users prefer online documentation.Why is it an important tool?

Question 68

Using a _____ strategy,knowledgeable users can be selected who then conduct sessions for others.

A) structured walk-through
B) train-the-trainer
C) direct cutover
D) top-down design

Question 69

When training is complete,many organizations conduct a full-scale test,or _____,which is a dress rehearsal for users and IT support staff.

A) a parallel operation
B) a pre-implementation evaluation
C) data conversion
D) simulation

Question 70

When developing a training program,which guideline should be kept in mind?

A) Train people individually.
B) Select the most effective place to conduct the training.
C) Develop a single training program for distinct employee groups.
D) Provide only hands-on experience training.

Question 71

Define coding and explain how it is performed.

Question 72

User documentation _____.

A) allows users to prepare overall documentation,such as process descriptions and report layouts,early in the software development life cycle (SDLC)
B) describes a system's functions and how they are implemented
C) contains all the information needed for users to process and distribute online and printed output
D) consists of instructions and information for users who will interact with the system

Question 73

List the objectives of system testing.

Question 74

Explain the process of program documentation.