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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 2
What would be the impact on the above calculations of adding a second doctor to the clinic and sharing the doctor queue between them on a "first MD available" basis ?
Explanation
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We now have an M / M /2 system with = 13...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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