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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 10
Create a Poisson histogram in the range from zero to nine arrivals per hour for a distribution with mean of 4 arrivals per hour. Is your distribution symmetrical about the mean?
Explanation
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We use Equation (3) with = 4 s...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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