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book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

Edition 7ISBN: 9780071289276
book Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons cover

Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

Edition 7ISBN: 9780071289276
Exercise 16
Select a service and discuss how the design and layout of the facility meet the five factors of nature and objectives of the organization, land availability and space requirements, flexibility, aesthetics, and the community and environment.
Explanation
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A good design and layout enhance the ser...

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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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