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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 7
Will Amazon.com continue to be successful against "click- and- mortar" competitors, such as Barnes Noble?
Explanation
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A's relentless focus on customer service...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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Other Minimum 8 character and maximum 255 character
Character 255
