Management Fundamentals 7th Edition by Robert N. Lussier

Exercise 45

The following critical-thinking questions can be used for class discussion and/or as written assignments to develop communication skills. Be sure to give complete explanations for all questions.

Which message transmission channel do you use most often in your personal and professional life? What is your strongest and weakest channel? How can you improve on your weakness?

Step 1 of 3

The message transmission channel which an individual may use more often in his or her personal and professional life is oral communication because it is very easy and sends the information quickly to masses with less effort and cost.

For example, an individual conducts meetings with his or her employees, undertakes face to face conversation, takes or gives presentations, makes telephone conversations or voice mail.