Management Fundamentals 7th Edition by Robert N. Lussier

Exercise 37

The following critical-thinking questions can be used for class discussion and/or as written assignments to develop communication skills. Be sure to give complete explanations for all questions.

What does perception have to do with encoding and decoding?

Step 1 of 2

Perception has to do more with encoding and decoding the messages. This is because as messages are transmitted, receivers or the decoders perceive them and translate them so that they make sense. However, if they are perceived in a wrong way then the whole communication process can be distorted.