Management Fundamentals 7th Edition by Robert N. Lussier

Exercise 9

The following critical-thinking questions can be used for class discussion and/or as written assignments to develop communication skills. Be sure to give complete explanations for all questions.

Why do most people use attribution rather than ask people why they do and say the things they do? How often do you use attribution rather than asking people? Why?

Step 1 of 2

Attribution is the process of determining the reason for someone’s behavior and whether that behavior is intentional or situational. Attribution results from people’s attitude and expectations. Most people use attribution rather than asking why they do and say the things they do because of perception. Many people want to perceive the way they want to do rather than asking it directly.