M: Business 3rd Edition by O. C. Ferrell, Geoffrey Hirt, Linda Ferrell

Exercise 80

Diagonal communication

A. is the traditional flow of communication from higher to lower levels of the organization.

B. occurs when individuals from different units and departments within an organization communicate.

C. flows from lower organizational levels to higher ones.

D. communication between peers and colleagues.

E. not a term used in your textbook.