Deck 3: Developing Global Managers

Question 1

The GLOBE project was built on the work done by Geert Hofstede.

Answer 1

True

Question 2

"Ethnocentrism" leads to negative outcomes such as "ethnic cleansing".

Answer 2

True

Question 3

Future orientation indicates a person's ability to delay gratification.

Answer 3

True

Question 4

When a manager manages people at work,the individual's societal culture need not be taken into consideration.

Question 5

Ethnocentric consumers prefer domestically produced goods even when the imported alternatives are cheaper and known to be better quality.

Question 6

According to Hofstede,power distance refers to how much inequality someone expects in social situations.

Question 7

Expatriate managers have fewer difficulties adjusting to their international assignments when their subordinates are ethnocentric.

Question 8

Culture is prescriptive,but not descriptive.

Question 9

Though it is unethical,ethnocentrism is good for business.

Question 10

Gender egalitarianism is one of the cultural dimensions of the GLOBE project.

Question 11

The ability to form connections and bring people together,characterized by intercultural empathy,interpersonal impact,and diplomacy is known as social capital.

Question 12

Developing cross-cultural skills are among the skills necessary to become an effective global manager.

Question 13

In cultures with high power distance,employees are most likely to accept discipline when delivered by someone who is clearly of higher status.

Question 14

According to the dimensions of culture considered by the GLOBE project,global collectivism refers to how much pride and loyalty individuals have for their family or organization.

Question 15

Societal culture is shaped by organizational culture and its values.

Question 16

Societal culture is a social phenomenon that is shared among a society's members.

Question 17

According to Hofstede,the individualism-collectivism dimension refers to how strongly the person desires highly structured situations.

Question 18

In the GLOBE project,the US managerial sample scored high on assertiveness and performance orientation.

Question 19

Societal culture is a by-product of organizational culture.

Question 20

People in individualistic cultures are more likely to expect others to help them out when they are in trouble than people in collectivist cultures.

Question 21

Which of the following actions indicates that a person is building his intellectual capital?

A) Being open to other cultures
B) Being willing to change
C) Reading about international businesses
D) Bringing people together
E) Developing a passion for diversity

Question 22

Most cultural lessons are learned through:

A) reading about various countries.
B) religious indoctrination.
C) formal education and training.
D) observing and imitating role models.
E) visiting different countries.

Question 23

Chloe's remarkable ability to interact with people and get them to work as a team is an invaluable asset to her company.She often travels to her company's branches around the world to help new project teams from different backgrounds interact,work together,and empathize with each other.Chloe's company is capitalizing on her ____.

A) psychological capital
B) social capital
C) intellectual capital
D) working capital
E) knowledge capital

Question 24

The three competencies that an organization requires to build a global mindset are:

A) cultural capital,social capital,and economic capital.
B) intellectual capital,financial capital,and social capital.
C) intellectual capital,psychological capital,and social capital.
D) cultural capital,economic capital,and physical capital.
E) cultural capital,knowledge capital,and technological capital.

Question 25

Intelligence is a universally positive leader attribute.

Question 26

The more things a person tends to do at once,the more polychronic that person is.

Question 27

Informational support includes knowledge to assist expatriates' functioning and problem solving in the host country.

Question 28

Cross-cultural training is only necessary when employees are to be transferred abroad.

Question 29

_____ capital refers to the knowledge of international business and the ability to learn,characterized by global business savvy,cognitive complexity,and cosmopolitan outlook.

A) Cultural
B) Psychological
C) Social
D) Intellectual
E) Technological

Question 30

Tyra is very organized.She makes her timetable for the day every morning and prefers to do one thing at a time.It can be said that Tyra has a polychronic concept of time.

Question 31

In high-context cultures,agreements tend to be made on the basis of someone's word or a handshake.

Question 32

_____ involves beliefs and values about what is desirable and undesirable in a community of people.

A) Organizational culture
B) Cultural relativism
C) Societal culture
D) Cultural imperialism
E) Cultural assimilation

Question 33

People in collectivist cultures are expected to subordinate their own wishes and goals to those of the relevant social unit.

Question 34

In high-context cultures,written and spoken words carry the burden of shared meaning.

Question 35

_____ capital refers to a person's openness to other cultures and willingness to change,characterized by passion for diversity,thirst for adventure,and self-assurance.

A) Cultural
B) Psychological
C) Social
D) Intellectual
E) Technological

Question 36

In low-context cultures,nonverbal cues such as one's official position,status,or family connections convey messages more powerfully than do spoken words.

Question 37

Jacques,a French national,is the CEO of French Global.The firm has significant operations in Japan and the United States.Jacques recently announced that all employees of the company,no matter which part of the world they may be in,must learn French and communicate in French in official correspondence.This represents an example of:

A) cultural flexibility.
B) polychronic time.
C) cultural relativism.
D) monochronic time.
E) ethnocentrism.

Question 38

Germany has precise written rules for even the smallest details of daily life,indicating that it is a low-context culture.

Question 39

_____ capital refers to the ability to form connections and bring people together,characterized by intercultural empathy,interpersonal impact,and diplomacy.

A) Cultural
B) Psychological
C) Social
D) Intellectual
E) Technological

Question 40

_____ involves shared values,norms,identities,and interpretations that result from common experiences of members of collectives that are transmitted over time.

A) Social capital
B) Cultural relativism
C) Societal culture
D) Cultural imperialism
E) Cultural assimilation

Question 41

Rebecca has always focused on delaying gratification and saving money for her children's educations and her own retirement.According to dimensions from the GLOBE project,Rebecca's behavior reflects:

A) future orientation.
B) in-group collectivism.
C) masculinity.
D) assertiveness.
E) gender egalitarianism.

Question 42

Which of these is one of the cultural dimensions identified by Hofstede?

A) Future orientation
B) In-group collectivism
C) Masculinity-femininity
D) Assertiveness
E) Gender egalitarianism

Question 43

A society that scores high on humane orientation would:

A) reward individuals for economic productivity.
B) minimize gender discrimination.
C) encourage and reward people for being kind and friendly.
D) delay gratification by planning and saving for the future.
E) avoid uncertainty and limit unpredictability.

Question 44

_____ refers to the ability to accurately interpret ambiguous cross-cultural situations.

A) Ethnocentrism
B) Cultural intelligence
C) Cultural relativism
D) Xenocentrism
E) Cultural assimilation

Question 45

Project GLOBE is a massive and ongoing research program to study the impact of cultural variables on leadership behaviors and organizational effectiveness.GLOBE stands for:

A) Globe's Leading Organization Behavioral Environment.
B) Globe's Largest Organization Behavioral Environment.
C) Globalization and Liberalization of the Organizational Behavioral Environment.
D) Global Leadership and Organizational Behavior Effectiveness.
E) Globe's Leading Organizational Behavior Ethics.

Question 46

Which dimension from the GLOBE project refers to how confrontational and dominant individuals are in social relationships?

A) Future orientation
B) In-group collectivism
C) Power distance
D) Assertiveness
E) Gender egalitarianism

Question 47

Which of the following is an example of ethnocentrism?

A) Though an equal number of men and women applied for a job,Troy picked only males to fill the five vacant positions.
B) Britta owns her own hair salon and was recently in trouble for having fired an employee who gained a little weight.
C) Abed,originally from India,shows a decided preference for candidates of Asian descent,saying that they are more diligent than others.
D) Jeff tends to favor younger candidates over older ones,despite the fact that the older candidates have more on-the-job experience.
E) Shirley was censured by her boss for rejecting job applications on the basis of the religion she assumed the applicants followed.

Question 48

The GLOBE Project studies:

A) the methods by which companies can reduce culture shock for expatriates and repatriates.
B) the impact of cultural variables on leadership behaviors and organizational effectiveness.
C) the significance of early childhood experiences for leaders' later organizational behavior.
D) the importance of quantitative rather than qualitative study in organizational behavior.
E) the differences between societal and national culture and their impact on behavior.

Question 49

_____ managers have a preference for putting home-country people in key positions everywhere in the world and rewarding them more handsomely for work,along with a tendency to feel that this group is more intelligent,more capable,or more reliable.

A) Monochronic
B) Polychronic
C) Ethnocentric
D) Individualistic
E) High-context

Question 50

How loosely or closely a person is socially bonded reflects Hofstede's dimension of:

A) power distance.
B) individualism-collectivism.
C) masculinity-femininity.
D) uncertainty avoidance.
E) high versus low-context.

Question 51

Someone who is considered to possess cultural intelligence will:

A) avoid making any generalizations about the people of any culture.
B) reject cultural paradoxes as unfair stereotypes of a particular culture.
C) acknowledge the merits of ethnocentrism encouraging diversity.
D) use generalizations about cultures but avoid making them stereotypes.
E) refer to his own cultural practices to judge ambiguous cross-cultural situations.

Question 52

Which of Hofstede's dimensions is a measure of inequality in social situations?

A) Power distance
B) Individualism-collectivism
C) Masculinity-femininity
D) Uncertainty avoidance
E) High versus low context

Question 53

Project GLOBE (Global Leadership and Organizational Behavior Effectiveness)is the brainchild of University of Pennsylvania professor:

A) Robert J House.
B) Geert Hofstede.
C) Christopher Jones.
D) Elton Mayo.
E) Mary Parker Follett.

Question 54

Which of these,according to the GLOBE project,refers to how much pride and loyalty individuals should have for their family or organization?

A) Future orientation
B) In-group collectivism
C) Power distance
D) Assertiveness
E) Gender egalitarianism

Question 55

Which of the following nine cultural dimensions from the GLOBE project deals with how much people rely on social norms and rules to avoid insecurity and limit unpredictability?

A) Power distance
B) Uncertainty avoidance
C) Institutional collectivism
D) In-group collectivism
E) Future orientation

Question 56

It is known that Wellness Inc.prefers to hire men over women because their manager,Carl,feels that men are more productive than women.It can be said that Wellness Inc.scores low on the _____ dimension of the GLOBE project.

A) gender nonconformity
B) gender continuum
C) gender egalitarianism
D) gender performativity
E) gender neutrality

Question 57

The belief that one's native country,culture,language,and behavior are superior to all others is known as:

A) individualism.
B) collectivism.
C) cultural relativism.
D) polycentrism.
E) ethnocentrism.

Question 58

Hofstede's uncertainty avoidance dimension measures:

A) how much inequality someone expects in social situations.
B) how loosely or closely a person is socially bonded.
C) if the person embraces competitive traits or nurturing traits.
D) how strongly a person desires highly structured situations.
E) if people do one thing at a time or multiple tasks simultaneously.

Question 59

Those interested in developing their cultural intelligence need to first develop their:

A) knowledge capital.
B) ethnocentric outlook.
C) monochronic nature.
D) polychronic attitude.
E) emotional intelligence.

Question 60

If the culture in Japan represents competitive,performance-oriented traits,it is said to be high on the _____ dimension.

A) power distance
B) individualism
C) masculinity
D) uncertainty avoidance
E) collectivism

Question 61

Which of the following countries displays characteristics of a high-context culture?

A) Mexicans rely heavily on situational cues for meaning during communication.
B) North Americans rely more on verbal than on nonverbal cues for information.
C) In Great Britain,spoken words carry the burden of shared meanings.
D) Germany has precise written rules for even the smallest details of daily life.
E) The Swiss have a reputation for precision and pragmatism in communication.

Question 62

Monochronic time is associated with:

A) multiple and cyclical activities.
B) concurrent involvement.
C) schedule-driven use of time.
D) multitasking.
E) a flexible view of time.

Question 63

Managers of Ista International rely heavily on situational cues for meaning when communicating with others.It can be said that they are from a(n)_____ culture.

A) high-context
B) individualistic
C) monochronic
D) low-context
E) masculine

Question 64

Another name for a collectivist culture is:

A) a high-context culture.
B) a communitarian culture.
C) a low power distance culture.
D) a gender egalitarian culture.
E) a high-uncertainty avoidance culture.

Question 65

According to the GLOBE project,which of these is a universally negative leader attribute?

A) Decisive
B) Team builder
C) Nonexplicit
D) Dependable
E) Motive arouser

Question 66

Which of the following countries displays characteristics of a low-context culture?

A) People from Saudi Arabia rely heavily on situational cues for meaning during communication.
B) In China,nonverbal cues such as one's official position,status,or family connections convey messages more powerfully than do spoken words.
C) In Mexico,agreements tend to be made on the basis of someone's word or a handshake.
D) Germany has precise written rules for even the smallest details of daily life.
E) Japanese rely more on nonverbal than on verbal cues to obtain information about a situation.

Question 67

_____ time refers to the preference for doing one thing at a time because time is limited,precisely segmented,and schedule-driven.

A) High-context
B) Individualistic
C) Monochronic
D) Relativistic
E) Polychronic

Question 68

Anyone living or working in a foreign country is called:

A) an expatriate.
B) an individualist.
C) an emigrant.
D) a collectivist.
E) a repatriate.

Question 69

Senior citizens in the _____ US culture are more likely to see themselves as responsible for their own well-being,in contrast to Europeans,who more often expect help at this stage of their lives.

A) individualistic
B) collectivist
C) high-context
D) polychronic
E) monochronic

Question 70

Rosalie always argues for personal freedom and choice.She has suggested that her beliefs have been shaped by the culture that she grew up in.Based on this information,which of these can be classified as Rosalie's culture?

A) Individualistic
B) High-context
C) Monochronic
D) Low-context
E) Collectivist

Question 71

In _____ cultures,written and spoken words carry the burden of shared meanings.

A) individualistic
B) collectivist
C) high-context
D) low-context
E) polychronic

Question 72

Maria gets frustrated in dealing with people from different cultures.She says,"Everybody should communicate clearly what is on their mind or should just keep all agreements in writing so there is no confusion and misunderstanding." Based on this information,Maria is most likely to come from a _____ culture.

A) high-context
B) collectivist
C) polychronic
D) low-context
E) individualist

Question 73

_____ cultures,also known as "we" and "us" cultures,rank shared goals higher than individual desires and goals.

A) High-context
B) Low-context
C) Collectivist
D) Monochronic
E) Polychronic

Question 74

_____ refers to how much leaders should encourage and reward loyalty to the social unit,as opposed to the pursuit of individual goals.

A) Performance orientation
B) Power distance
C) Humane orientation
D) Institutional collectivism
E) Future orientation

Question 75

Which culture emphasizes community goals and interests over personal goals?

A) Individualistic
B) High-context
C) Polychronic
D) Low-context
E) Collectivist

Question 76

Which of the following typifies the perception of time in monochronic cultures?

A) Time is cyclical.
B) Time is flexible.
C) Time is fluid.
D) Time is linear.
E) Time is multidimensional.

Question 77

_____ cultures,characterized as "I" and "Me" cultures,give priority to freedom and choice for each person.

A) Individualistic
B) Collectivist
C) High-culture
D) Low-culture
E) Polychronic

Question 78

According to the GLOBE project,which of these is universally accepted as a positive attribute for a leader?

A) Asocial
B) Loner
C) Egocentric
D) Nonexplicit
E) Motive arouser

Question 79

Researchers studied children's ability to delay gratification in the hope of receiving a greater reward and discovered that those who were able to delay gratification went on to do well in later life.Those children who successfully delayed gratification would rank high on the _____ dimension of the GLOBE dimensions of culture.

A) humane orientation
B) power distance
C) future orientation
D) uncertainty avoidance
E) performance orientation

Question 80

The preference for doing more than one thing at a time indicates that a person most likely follows the _____ view of time.

A) high-context
B) individualistic
C) monochronic
D) collectivist
E) polychronic