Deck 1: Developing and Delivering on the IT Value Proposition

Question 1

Technical resources on the business side of a project team can be more damaging to conversion as a lack of resource limitations.

Answer 1

False

Question 2

Problems in delivering IT value can lie with how a value proposition is conceived.

Answer 2

True

Question 3

Recent research confirms that high-performing organizations have people who have good information management practices and who are able to effectively use the information they receive but lack strong IT practices.

Answer 3

False

Question 4

The value of IT depends on how a business and its individual managers choose to view IT.

Question 5

Thirty years ago the IT value proposition was just deliver the right technology to the organization, and financial benefits will follow.

Question 6

Often IT managers can find it difficult getting important infrastructure initiatives funded
even though these initiatives may be fundamental to improving organizational capabilities.

Question 7

With the advent of the strategic use of IT in business, it has become even easier to isolate and deliver on the IT value proposition.

Question 8

Value comes from the effective interaction of people and information.

Question 9

A best practices in Conversion includes emphasis on higher-level learning and knowledge management while providing Multifunctional change management.

Question 10

The interaction of people and technology delivers value.

Question 11

Organizations should have a common process for managing the overall value being delivered to the organization from its IT portfolio.

Question 12

Most companies have found it necessary to justify infrastructure initiatives with more business-oriented projects.

Question 13

To help weed out higher cost-lower return projects, companies several foolproof means of selecting the right projects for an organization.

Question 14

Today technology is being used as a catalyst to drive many different types of organizational transformation but technology is less likely to drive business strategy.

Question 15

Companies are often unprepared for the time it takes an investment to pay off.

Question 16

Processes for managing the overall value of IT in an organization include identification of opportunities without prioritization of potential value to individual projects.

Question 17

IT Value Is a Single Layered Concept.

Question 18

Measurement is only one of many components of value realization.

Question 19

Delivering value at one level in an organization may actually conflict with optimizing value at another level.

Question 20

Every company wants to undertake only high-return projects.

Question 21

A portfolio value management process should include an ongoing means of ensuring:

A) that value is realized from an investment.
B) that technology is being used as a catalyst.
C) that value is realized from different types of organizational transformation and strategy.
D) that value is realized from traditional cost reduction, process efficiencies, and new business capabilities.

Question 22

Most firms attempt to calculate the expected payback of an IT investment:

A) before making the investment.
B) while implementing the investment.
C) after making the investment.
D) before and after making the investment.

Question 23

Increasingly, organizations are taking a ________ approach to project selection.

A) financial
B) practical
C) technological
D) portfolio
E) All of the above

Question 24

Problems in delivering IT value can lie with:

A) selecting the right technology.
B) misalignment between strategy and technology.
C) how a value proposition is conceived.
D) implementing technology correctly.

Question 25

Failure to consider value implications at all levels can lead to:

A) a value proposition that is counterproductive.
B) a value proposition that may not deliver the value that is anticipated.
C) a value proposition that duplicates efforts in the organization.
D) both A & B.
E) both B & C.

Question 26

Interactions in a structured form are known as:

A) specifications.
B) requirements.
C) processes.
D) objectives.
E) none of the above.

Question 27

Technology value comes from:

A) the effective interaction of people.
B) the effective interaction of information and people.
C) the effective interaction of technology and people.
D) the effective interaction of technology and information.
E) All of the above.

Question 28

Clarifying and agreeing on layers of IT value is the first step involved in developing and delivering on:

A) IT project completion.
B) IT budgeting.
C) IT planning.
D) the IT value proposition.
E) all of the above.

Question 29

A portfolio value management process should:

A) track potential projects.
B) track projects as they are being developed.
C) track the payback of completed projects.
D) All of the above.

Question 30

Value is defined as:

A) the cost of a thing.
B) the worth or desirability of a thing .
C) the salvage of a thing.
D) the worth of a thing.
E) the desirability of a thing.

Question 31

Obstacles that prevent organizations from improving their internal IT practices include:

A) financial barriers.
B) technology barriers.
C) organizational barriers.
D) cultural barriers.
E) market barriers.

Question 32

Most IT projects involve:

A) business deliverables.
B) IT deliverables.
C) financial deliverables.
D) business and IT deliverables.
E) business, financial and IT deliverables.

Question 33

Value realization is:

A) a proactive process for any major initiative.
B) a long-term process for any major initiative.
C) a proactive and long-term process for any major initiative.
D) technology used to deliver value.

Question 34

Best Practices in Realizing Value includes:

A) a value-realization phase for all IT projects.
B) measuring outcomes against expected results.
C) looking for and eliminating root causes of problems.
D) assessing value realization at all levels in the organization.
E) All of the above

Question 35

The concepts of IT value include all of the following EXCEPT:

A) the VALUE of what is delivered.
B) WHERE and WHEN the value will be delivered.
C) the COST of the value delivered.
D) WHAT value is delivered.
E) WHO will deliver the value.

Question 36

The definition of value is often:

A) an objective assessment.
B) a subjective assessment.
C) a financial assessment.
D) a strategic assessment.
E) an organizational assessment.

Question 37

Technology value can be lost by:

A) using the wrong technology.
B) dissipating IT investment on too many IT projects at once.
C) waiting too long to implement IT projects.
D) not having enough people to implement IT projects.

Question 38

Increasingly, organizations are taking a ________ approach to project selection.

A) economic
B) value
C) portfolio
D) strategic
E) opportunistic

Question 39

IT "conversion" is defined as:

A) when an organization converts an idea to an opportunity.
B) when an organization converts a strategy to market plan.
C) when an organization converts an opportunity to a profit.
D) when an organization converts a suggestion to an idea.

Question 40

Mechanisms to optimize enterprise value include:

A) allocating resources effectively.
B) identifying IT opportunities.
C) prioritizing resources AND identifying IT opportunities.
D) choosing infrastructure projects aligned with business strategy.

Question 41

Discuss how organizational barriers can affect the implementation of IT technology.

Question 42

Describe the best Practices in Understanding IT Value. Which of the practices is the most critical? Why?

Question 43

"Conversion" from an idea to an opportunity can be difficult for many organizations. What are the significant barriers to conversion that can prevent an organization from converting a good idea into value or to deliver value to an organization?

Question 44

After implementation, how can organizations recognize and realize value from IT initiatives?

Question 45

Describe the five principles for delivering IT value. Which of the principles is most critical?

Question 46

Cite some selection criteria that companies may use to avoid IT projects with less well-defined returns and more risk.

Question 47

Explain how IT value can be defined.

Question 48

What are the three components of developing and delivering an IT value proposition?

Question 49

What are knowledge barriers? How can knowledge barriers prevent an organization from fostering strong IT practices?

Question 50

Explain the Layered Concept IT Value.