Deck 13: Management Development

Question 1

Corporate colleges or universities are seldom used in the U.S.

Answer 1

False

Question 2

The characteristics approach involves interviewing managers.

Answer 2

False

Question 3

The integrated competency model focuses on:

A)Education
B)Experiences
C)Competencies
D)Traits

Answer 3

C

Question 4

Research about managerial jobs have examined job characteristics,roles and the development process models.

Question 5

Research studies done in the 1970's and earlier found:

A)An environment very similar to today's world
B)A very stable environment,unlike today's turbulent world
C)A rapidly changing environment
D)None of the above

Question 6

Which of the following is included in the observational approach to managerial jobs?

A)Management functions including planning,organizing,commanding,coordinating,and controlling
B)Managerial roles including interpersonal,informational and decisional
C)A descriptive questionnaire completed by managers and others
D)Both A and B are included in the observational approach

Question 7

When globalizing organizations four categories of managers are needed: Business,Country,Functional,and Corporate.

Question 8

Based on the need for globally competent managers,Bartlett and Ghoshal argue that the role of a country manager is to:

A)Be leaders and talent scouts
B)Develop new products
C)Sense local threats/opportunities and build local resources
D)Coordinate transactions across national borders

Question 9

Corporate colleges or universities are:

A)seldom used in the U.S.
B)generally offered by Harvard University on weekends
C)reflective of past (older)training concepts
D)expensive,comprehensive,and often very effective

Question 10

Needs assessment in management training is critical to program success.

Question 11

Which of the following is NOT a component of management development?

A)Mentoring and coaching
B)Management education
C)Management training
D)On-the-job experiences

Question 12

Behavior modeling typically involves five steps which include: lecture,taking notes,memorization,repeating and learning.

Question 13

A lot of what we have learned about management came from the 1970's but the role of management has changed in most organizations.

Question 14

A potential disadvantage to short courses offered by colleges and universities is a perceived lack of relevance and practical orientation.

Question 15

Traditional management education offered at four-year colleges and universities,leading to a bachelor's or master's degree,generally focuses on employee relationships and leadership skills.

Question 16

The definition of management development includes all of the following EXCEPT:

A)Providing managers with opportunities to learn and grow
B)A conscious effort by the organization
C)A hope for increasing long term skill levels
D)An analysis of needs

Question 17

Business degrees are the most popular undergraduate degrees offered in the U.S.

Question 18

Over one-half of all training dollars are spent training managerial and supervisory development.

Question 19

Your text made all of the following points concerning management development EXCEPT:

A)It must be specific to each organization
B)To be effective,it should be outsourced
C)It must provide employees a chance to learn and grow
D)It must be linked to the organization's business strategy

Question 20

A transformational leader offers us a vision and inspires us to pursue that vision.

Question 21

What is TRUE about action learning?

A)it uses cases developed by universities like Harvard
B)it is basically a case study approach ( where the case is a problem existing in your own organization
C)it is 'hypothetical' and not real to the managers
D)it is losing popularity in today's leaner organizations

Question 22

According to your text,which of the following competencies are associated with the integrated competency model of management training?

A)human resource management
B)organizing
C)controlling
D)leadership

Question 23

A key characteristic of transformational leaders is:

A)Intelligence
B)Computer knowledge
C)Charisma
D)Decisiveness

Question 24

Which of the following is NOT a guiding principle for making strategic links according to Seibert and colleagues?

A)HRD should focus on itself,rather than its customer
B)Put job experiences before classroom activities
C)Be opportunistic
D)Support experience based learning

Question 25

Behavior modeling typically involves which of the folllowing five phases?

A)modeling,retention,rehearsal,feedback,and transfer of training
B)modeling,retention,rehearsal,feedback,and correction
C)modeling,retention,rehearsal,feedback,and execution
D)modeling,retention,rehearsal,feedback,and planning

Question 26

Prospector,developed by Spreitzer and others,is designed to do which of the following?

A)Identify managers with the greatest potential to be international executives
B)Identify potential supervisors
C)Identify managers for U.S.jobs
D)Find new managers for an organization

Question 27

Hamburger University is:

A)A cooking school
B)Located in Paris,France
C)Attended by all fast food workers
D)McDonald's Management Training School.

Question 28

Job experiences can potentially offer us all of the following EXCEPT:

A)Reinforcing old attitudes
B)Reinforce old behaviors
C)A formal method to change old attitudes and behaviors
D)A chance to learn lessons on their own

Question 29

Which type of manager plays the role of strategist for the organization,coordinator of transactions across national borders and architect for asset configuration?

A)business manager
B)country manager
C)inter-continental manager
D)corporate manager

Question 30

At the center of Mintzberg's well-rounded model of the managerial job is:

A)The job
B)The individual
C)The organization
D)The environment of the job

Question 31

Mintzberg's problem with previous attempts to define the manager's job is that they:

A)Separate the job components behaviorally
B)Focus on the holistic approach
C)Ignore the elements of the job and focus on the big picture
D)Focus on the integrated work of managing

Question 32

The Developmental Challenge Profile (DCP)assesses:

A)Educational level of a manager
B)The developmental components of a job
C)The challenges of a job
D)The potential of a job

Question 33

The managerial rating instrument,Prospector,rates managers on which of the following dimensions?

A)end-state competency dimensions
B)learning-oriented dimensions
C)specialized knowledge dimensions
D)both A and B are used

Question 34

Which of the following effective management development characteristic takes the view that developing managers is a multi-year process?

A)Opportunism
B)Individualism
C)Long-term perspective
D)Encouragement of self-motivation

Question 35

Which of the following is NOT a leadership area that is included in the teachable point of view of leadership training?

A)Ideas
B)Values
C)Energy
D)Charisma

Question 36

McCall and colleagues suggest an effective management development system includes:

A)Encouragement of self motivation
B)Individualism
C)A long term perspective
D)All of the above are needed

Question 37

Executive MBA programs condense or accelerate the coursework by normally meeting:

A)Daily
B)Once a week on weekends
C)Only on line
D)Once a month

Question 38

As a group,which of the following is true of managers?

A)They are shrinking in numbers
B)They are increasing in numbers
C)They are staying even
D)There is no valid data for the number of managers in today's organizations

Question 39

Learning points are:

A)Important to recall and performance
B)A way to achieve better performance if they are generated by trainees
C)Key behaviors that make up the overall behavior
D)All of these are true

Question 40

According to Allred and colleagues which of the following is NOT a KSAOs that will be important for managerial careers in the 21st Century?

A)A knowledge based technical specialty
B)Cross-functional and international experience
C)Self-management skills
D)Computer programming knowledge