Deck 1: Introduction to Principles of Management

Question 1

__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.

Answer 1

Functional managers

Question 2

Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A) human, financial, and material resources.
B) information, human, and service resources.
C) human resources, organizational competitiveness, and organizational goals.
D) financial resources, top management, and organizational goals.

Answer 2

A

Question 3

What are the principles of management?

Answer 3

The principles of management are the activities which plan, organize and control the operations of the basic elements of people, materials, machines, methods, money and markets, providing direction and coordination, and giving leadership to human efforts, so as to achieve the sought objectives of the enterprise.

Question 4

Figurehead, leader, and spokesperson represent the three interpersonal managerial roles.

Question 5

A __________ leads a function that contributes directly to the products or services the organization creates.

Question 6

Monitor, disseminator, and spokesperson are the three decisional managerial roles in an organization.

Question 7

Managers do not spend all their time managing.

Question 8

The ___________________ are the means by which one manages, that is, gets things done through others.

Question 9

The three informational roles assumed by a manager are primarily concerned with providing information outside the organization.

Question 10

Professor Minztberg identified ten roles common to the work of all managers. They are divided into three groups: _________, ___________, and ____________.

Question 11

_____ often refers to "the art of getting things done through the efforts of other people."

A) Management
B) Leadership
C) Empowerment
D) Development

Question 12

The unique access to information places the manager at the center of organizational decision-making.

Question 13

Only supervisors are affected by the principles of management.

Question 14

In the role of spokesperson, the manager disseminates the organization's information to the units and departments.

Question 15

General managers set specific goals for their own departments and see that the goals are met.

Question 16

Empowerment is the process of authorizing an individual to think, behave, take action, and control work and decision making in an organization.

Question 17

__________ are responsible for developing the organization's strategy, and being a steward for its vision and mission.

Question 18

There are two decisional managerial roles in an organization.

Question 19

There are ten roles common to the work of all managers, and they can be played at different times by the same manager.

Question 20

A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.

Question 21

Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in ______________ ways.

Question 22

The three informational roles primarily concerned with the information aspects of managerial work are: _______________, ________________, and ___________________.

Question 23

In the contemporary view of the roles of management, how does top management support and serve other managers and employees?

Question 24

There are ten roles common to the work of all managers, and can be played at different times by the same manager. Name these roles.

Question 25

The three informational roles are concerned with ______________, ________________, and ________________ information into the organization.

Question 26

Strategic management is the central, integrated, externally oriented concept of how we will achieve our objectives.

Question 27

How have the functions of top management changed with respect to managerial roles?

Question 28

What is the difference between line and staff managers?

Question 29

Strategy is the concept of how an organization will achieve its objectives; therefore strategic management is:

A) knowledge that helps in the development and implementation of strategies.
B) the social source of influence that is used to inspire action taken by others.
C) the process that helps the organization in the development of strategies.
D) the purpose of developing strategies in an organization.

Question 30

Entrepreneurship is defined as the recognition and implementation of a good idea.

Question 31

What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.

Question 32

Strategy refers to the creation of an organization's long-term purpose, articulated in clear goals and objectives, that can be incorporated into a coherent plan of action.

Question 33

What are the three groups that categorize the ten roles that managers may assume in their organizations?

Question 34

The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________, _________________, and ___________________.

Question 35

__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.

Question 36

The four decisional roles managers play are: _____________, _____________, ______________, and _____________.

Question 37

Top managers support and serve other managers and employees through a process called _______________.

Question 38

What are the three interpersonal roles a manager may assume in an organization?

Question 39

Leadership is defined as when, where, and how to use formal sources of authority and power, such as position or ownership.

Question 40

In terms of principles of management, one can think of leadership, entrepreneurship, and strategic management as answering questions about "who," "what," and "how."

Question 41

Since there have been tremendous changes in the environment faced by managers, the functions of planning, organizing, leading and controlling are not considered essential functions by many organizations today.

Question 42

If management is defined as getting things done through others, then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.

Question 43

Strategy is a coherent plan of action, articulated in ________ and ___________.

Question 44

Strategic management is the body of knowledge that answers questions about the development and implementation of ____________.

Question 45

Controlling involves ensuring that performance does not deviate from the mission of the organization.

Question 46

Entrepreneurs are the catalysts for value creation by first identifying a(an) _______________.

Question 47

Three different types of planning used in the function of management are:

A) strategic, tactical, and operational.
B) strategic, organizational design, and job design.
C) job design, job enrichment, and teamwork.
D) strategic, organizational design, and operational.

Question 48

Strategic planning generally includes just the top managers and includes formulation of objectives.

Question 49

_____________ identify and create new markets, as well as foster change in existing ones.

Question 50

Why is entrepreneurship defined as a process?

Question 51

Planning is the function of management that involves setting objectives and determining a course of action for achieving these objectives.

Question 52

What is strategic management?

Question 53

Tactical planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Question 54

Principles of division of labor and specialization are used to design individual jobs to most effectively incorporate job enrichment.

Question 55

Google has topped Fortune's 100 Best Companies to Work for the last two years. What has leadership at Google done to achieve this designation?

Question 56

Describe leadership.

Question 57

Decisions made about the structure of an organization are generally referred to as operational planning decisions.

Question 58

To be effective at leading, managers must first understand their subordinates' personalities, values, attitudes, and emotions.

Question 59

When an organization has a long-term purpose, articulated in clear goals and objectives, and these goals and objectives comprise a coherent plan of action, then we would say that the organization has a _____________.

Question 60

Effective controlling techniques are budget and performance audits.

Question 61

Operational planning assumes the existence of:

A) goals and objectives and specifies ways to achieve them.
B) a mission statement of the organization and specifies ways to develop the goals and objectives for the strategies.
C) a strategic plan.
D) a tactical plan and specifies ways to achieve the goals.

Question 62

Effective controlling requires the existence of plans,

A) since planning provides the necessary performance standards or objectives.
B) since understanding the mission of the organization requires strategic plan.
C) since control techniques are budget and performance audits.
D) since managers must show compliance with company policies.

Question 63

What are the four major functions that categorize the principles of management?

Question 64

Tactical planning is usually a(n) ______________ plan designed to develop means to implement the strategy.

Question 65

Controlling involves ensuring that performance does not deviate from _____________.

Question 66

What is the major function of organizing in organizations?

Question 67

Tactical planning is designed to develop:

A) specific action steps that support the strategic plan.
B) specific action steps to develop the strategic plan.
C) specific action steps to implement the strategic plan.
D) the organization's mission and objectives for the strategic plan.

Question 68

What is the process of planning?

Question 69

Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.

Question 70

____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Question 71

There are many different types of plans and planning in an organization. Name three mentioned in the text and explain the purpose of each.

Question 72

Traditionally, ___________ was based on principles of division of labor and specialization.

Question 73

A(n) ____________helps planners assess the critical contingencies facing their organization in terms of economic conditions, their competitors and their customers.

Question 74

_________ planning is designed to develop specific action steps that support the strategic and tactical plans.

Question 75

_____________ is the function of management that involves setting objectives and determining a course of action.

Question 76

Principles of management are often discussed or learned using a framework of _______.

Question 77

_______________ is the function of management that involves developing an organizational structure and allocating human resources.

Question 78

The structure of an organization is usually represented:

A) in the job design.
B) in the chain of command.
C) in the operational plan.
D) in the tactical plan.

Question 79

Environmental scanning is the act of analyzing the critical external contingencies and trends facing an organization in terms of:

A) economic conditions, employees capabilities, and stakeholders.
B) economic conditions, competitors, and customers.
C) competitors, and economic and financial capabilities.
D) stakeholders, community conditions and customers.

Question 80

Organizational design decisions are made about:

A) the structure of an organization.
B) the strategies of an organization.
C) the environment of an organization.
D) the various roles in an organization.