Deck 15: Interviewing

Question 1

Directive interviews are those in which control for the direction of the interview is primarily given to the interviewee.

Answer 1

False

Question 2

Open questions do which of the following?

A) enable interviews to gather information about an interviewee
B) enable an interviewer to assess the communication skills of an interviewee
C) provide valuable insight in the worldview of an interviewee
D) all of the above

Answer 2

D

Question 3

Neutral questions are those that suggest to an interviewee a preferred way to respond.

Answer 3

False

Question 4

Interviews are generally less structured than other types of communication.

Question 5

Which type of interview are you least likely to find in a typical workplace?

A) Performance interviews
B) Exit interviews
C) Helping interviews
D) Employment interviews

Question 6

In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.

Question 7

Questions about an applicant's age are always illegal and should not be asked.

Question 8

You should reaffirm your interest in the position and request an interview in the final paragraph of the cover letter.

Question 9

If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.

Question 10

The purpose of the _________________ is to present credentials in a clear and concise manner.

Question 11

Leading questions are those that provide an interviewee with no indication of a preferred way to respond.

Question 12

It is during the conclusion of an interview that it is critical that participants
negotiate the relational connection between participants and establish the tone of the interview.

Question 13

The purpose of the resume is to present credentials in a clear and concise manner.

Question 14

Which type of interview is always conducted with an expert in a given area providing support and advice?

A) Performance interviews
B) Helping interviews
C) Exit interviews
D) Employment interviews

Question 15

_______________________ interviews are those which are greatly controlled by the interviewer.

Question 16

Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.

Question 17

_______________ questions are brief statements or words that urge an interviewee to continue or to elaborate on a response.

A) Open
B) Closed
C) Probing
D) Mirror

Question 18

__________________ questions are those that do not indicate a preferred response.

A) Neutral
B) Closed
C) Probing
D) Mirror

Question 19

Reframing the interview means that any interview can help us learn, and therefore any interview can be successful.

Question 20

______________________________ maintains that if someone believes a particular outcome will take place, his or her actions will often lead to its fruition.

Question 21

Unsuccessful interviewees tend to

A) clearly articulate career goals
B) provide support for assertions
C) spend more time talking than successful interviewees
D) use little or no job related technical jargon

Question 22

Which of the following is not one of the question pattern sequences found in interviews?

A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence

Question 23

Optimal interview framing suggests that interviewee frame the interview less threateningly by:

A) striving to view the interview as an opportunity
B) viewing the interview as an opportunity to learn about yourself
C) viewing the interview as something that is created (transacted) by all participants
D) all of the above

Question 24

Which of the following is not one of the purposes accomplished with the cover letter?

A) to declare interest in the position
B) to compel the person to read your resume
C) to request an interview
D) to establish the tone of the interview

Question 25

Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence

Question 26

Adjusting the interview frames enable people to do which of the following?

A) define a scenario
B) determine meaning
C) understand the roles and expectations of the participants
D) All of the above

Question 27

Following the interview, an interviewer should do which of the following:

A) record their reaction to the interviewee along with any additional thoughts or information
B) assess his or her own performance in order to improve both personally and professionally
C) ensure that all interviewees are contacted about the final decision
D) All of the above

Question 28

During the conclusion of an interview an interviewer should do which of the following:

A) initiate the conclusion of the interview through a wrap-up signal
B) provide a brief summary of the interview
C) offer sincere thanks for participation in the interview
D) All of the above

Question 29

During the employment interview, the interviewee has responsibilities.

A) Before the interview
B) During the interview
C) After the interview
D) During all phases of the interview

Question 30

Following an interview, an interviewee should do all of the following except:

A) develop a candid assessment of his or her performance
B) contact the interviewer to check the status of the job search
C) develop a candid assessment of the position and organization
D) send a letter of thanks, usually within two days

Question 31

During the conclusion of an interview an interviewee should do which of the following:

A) Think up a good closing question
B) Inquire about a schedule of future contact and decision making if not provided
C) Take the lead and finish the interview
D) All of the above

Question 32

Which question pattern sequence begins with narrow, closed questions and moves toward broader more open questions?

A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence

Question 33

Successful interviewees do which of the following?

A) speak loudly and confidently
B) use vocal variety
C) avoid nonfluencies
D) all of the above

Question 34

__________________ questions are those that signal a preferred response to the interviewee.

A) Neutral
B) Leading
C) Mirror
D) Closed

Question 35

According to the book, in response to illegal questions asked during an employment interview you could respond appropriately with any of the following except:

A) Claiming discrimination
B) A tactful refusal to answer
C) A direct but brief answer
D) A tactful inquiry as to why that information matters