Deck 1: Introduction to Principles of Management

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Question
Allowing individuals to work on their own,with little supervision is called:

A)empowerment.
B)management.
C)leadership.
D)strategic management.
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Question
Figurehead,leader,and spokesperson represent the three interpersonal managerial roles.
Question
The ___________________ are the means by which one manages,that is,gets things done through others.
Question
Only supervisors are affected by the principles of management.
Question
Monitor,disseminator,and spokesperson are the three decisional managerial roles in an organization.
Question
General managers set specific goals for their own departments and see that the goals are met.
Question
A general manager is someone who is responsible for managing:

A)an identifiable revenue-producing unit.
B)a sub-group of a particular function or team comprised of members from different parts of the organization.
C)a function that creates indirect inputs,such as finance and accounting.
D)an area such as accounting and marketing.
Question
A __________ leads a function that contributes directly to the products or services the organization creates.
Question
A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.
Question
__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.
Question
There are ten roles common to the work of all managers,and they can be played at different times by the same manager.
Question
Someone who works at Procter & Gamble who is responsible for the production,marketing,and profitability of the Tide detergent product line is called a:

A)general manager.
B)line manager.
C)team manager.
D)supervisory manager.
Question
What are the principles of management? The principles of management are the activities which plan,organize and control the operations of the basic elements of people,materials,machines,methods,money and markets,providing direction and coordination,and giving leadership to human efforts,so as to achieve the sought objectives of the enterprise.Hard;Comprehension
Question
Managers do not spend all their time managing.
Question
There are two decisional managerial roles in an organization.False: three.Medium;Comprehension
Question
Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A)human,financial,and material resources.
B)information,human,and service resources.
C)human resources,organizational competitiveness,and organizational goals.
D)financial resources,top management,and organizational goals.
Question
The three informational roles assumed by a manager are primarily concerned with providing information outside the organization.
Question
Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A)Human,financial,and material resources
B)Information,human,and service resources
C)Human resources,organizational competitiveness,and organizational goals
D)Financial resources,top management,and organizational goals.
Question
What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.The three groups are interpersonal,informational and decisional.Interpersonal is primarily concerned with interpersonal relationships and interacts with people outside the organization to get information relevant to the organization.The informational group is primarily concerned with the information aspects of managerial work.The decisional group places the manager at the center of organizational decision making,whether choosing how the organization will expend its efforts,negotiates on behalf of the organization or initiates change.Easy;Comprehension
Question
__________ are responsible for developing the organization's strategy,and being a steward for its vision and mission.
Question
________ managers are responsible for the efficiency and effectiveness of an area such as accounting or marketing.
Question
Strategy is the concept of how an organization will achieve its objectives;therefore strategic management is:

A)knowledge to help in the development and implementation of strategies.
B)definitions to help in the development and implementation of good strategies.
C)processes to help the organization in the development of strategies.
D)the purpose of developing strategies in an organization.
Question
________ managers lead a function that contributes directly to the products or services the organization creates.
Question
Professor Minztberg identified ten roles common to the work of all managers.They are divided into three groups: _________,___________,and ____________.
Question
The four decisional roles managers play are: _____________,_____________,______________,and _____________.
Question
If management is defined as getting things done through others,then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.
Question
The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________,_________________,and ___________________.
Question
__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.
Question
The three informational roles primarily concerned with the information aspects of managerial work are: _______________,________________,and ___________________.
Question
The principles of management are drawn from a number of academic fields,principally the fields of:

A)leadership,management and communication.
B)leadership,management and strategy.
C)leadership,psychology,and management.
D)management,psychology and strategy.
Question
Empowerment is the process of enabling or authorizing an individual to think,behave,take action,and control work and decision making in ______________ ways.
Question
Strategic management is the central,integrated,externally oriented concept of how we will achieve our objectives.
Question
The three informational roles are concerned with ______________,________________,and ________________ information into the organization.
Question
In what ways has managerial work changed over the past 30 years? Much of managerial work has remained unchanged except for the empowered relationship between top managers and other managers and employees,changes in technology and the increase in information overload.Medium;Comprehension
Question
What is the difference between line and staff managers?
Question
A difference between management and leadership can be defined in the following way:

A)management is human capital,and leadership is directing staff;
B)management is getting things done,and leadership is deciding what needs to be done;
C)management is getting things done,and leadership is inspiring action taken by others,
D)management is a position of authority or power,and leadership is inspiring action taken by others.
Question
The matching of organizational form with the organization's strategy is _________ ___________.
Question
How have the functions of top management changed with respect to managerial roles?
Question
Top managers support and serve other managers and employees through a process called _______________.
Question
Strategy is a coherent plan of action,articulated in clear goals and objectives for a long-term purpose of an organization.
Question
Organizational design decisions are made about:

A)the structure of an organization.
B)the strategies of an organization.
C)the environment of an organization.
D)the various roles in an organization.
Question
Strategic planning involves analyzing competitive opportunities and threats as well as _____________ and _____________ of the organization.
Question
Since there have been tremendous changes in the environment faced by managers,the functions of planning,organizing,leading and controlling are not considered essential functions by many organizations today.
Question
Operational planning assumes the existence of:

A)goals and objectives and specifies ways to achieve them.
B)a mission statement of the organization and specifies ways to develop the goals and objectives for the strategies.
C)a strategic plan.
D)a tactical plan and specifies ways to achieve the goals.
Question
Three different types of planning used in the function of management are:

A)strategic,tactical,and operational,
B)strategic,organizational design,and job design.
C)job design,job enrichment,and teamwork.
D)strategic,organizational design,and operational.
Question
_____________ identify and create new markets,as well as foster change in existing ones.
Question
What is strategic management?
Question
Strategic planning generally includes just the top managers and includes formulation of objectives.
Question
Decisions made about the structure of an organization are generally referred to as operational planning decisions.
Question
Entrepreneurs are the catalysts for value creation by first identifying aan _______________.
Question
Tactical planning is designed to develop:

A)specific action steps that support the strategic plan.
B)specific action steps to develop the strategic plan.
C)specific action steps to implement the strategic plan.
D)the organization's mission and objectives for the strategic plan.
Question
What is the difference between management and leadership?
Question
Google has topped Fortune's 100 Best Companies to Work for the last two years.What has leadership at Google done to achieve this designation? Google's founders built a company around the idea that work should be challenging and the challenge should be fun.Google Inc.espouses that it puts employees first when it comes to daily individual accomplishments that contribute to the company's overall success.Leadership at Google amounts to a deep belief that if you give the proper tools to a group of people who like to make a difference,they will.Easy;Comprehension
Question
Environmental scanning is the act of analyzing the critical external contingencies facing an organization in terms of:

A)economic conditions,employees capabilities,and stakeholders.
B)economic conditions,competitors,and customers.
C)competitors,and economic and financial capabilities.
D)stakeholders,community conditions and customers.
Question
Strategic management is the body of knowledge that answers questions about the development and implementation of ____________.
Question
To be effective at leading,managers must first understand their subordinates' personalities,values,attitudes,and emotions.
Question
Controlling involves ensuring that performance does not deviate from the mission of the organization.
Question
Tactical planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.
Question
Why is entrepreneurship defined as a process?
Question
How have Procter & Gamble's views on management and leadership changed?
Question
Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.
Question
__________ is important to all organizations because it provides leaders and employees with a clear set of guidelines for their daily actions.
Question
Explain the three steps involved in controlling in an organization.
Question
What is the major function of organizing in organizations? Organizing is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.Organizing also involves the design of individual jobs within the organization,and deciding how best to departmentalize.Easy;Comprehension
Question
The structure of an organization is usually represented:

A)in the job design.
B)in the chain of command.
C)in the operational plan.
D)in the tactical plan.
Question
Effective controlling requires the existence of plans,

A)since planning provides the necessary performance standards or objectives.
B)since understanding the mission of the organization requires strategic plan.
C)since control techniques are budget and performance audits.
D)since managers must show compliance with company policies.
Question
_______________ is the function of management that involves developing an organizational structure and allocating human resources.
Question
What are the four major functions that categorize the principles of management? Planning,organizing,leading,and controlling.Easy;Knowledge
Question
There are many different types of plans and planning in an organization.Name three mentioned in the text and explain the purpose of each?
Question
What is the process of planning?
Question
____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.
Question
_________ planning is designed to develop specific action steps that support the strategic and tactical plans.
Question
Strategy is a coherent plan of action,articulated in ________ and ___________.
Question
An ____________helps planners assess the critical contingencies facing their organization in terms of economic conditions,their competitors and their customers.
Question
_________ planning is designed to develop concrete and specific means to implement the strategic plan.
Question
Principles of management are often discussed or learned using a framework for _______.
Question
_____________ is the function of management that involves setting objectives and determining a course of action.
Question
____________ is the cooperative effort by the members of a group or team to achieve a common goal.
Question
Tactical planning is usually an ______________ plan designed to develop means to implement the strategy.
Question
Traditionally,___________ was based on principles of division of labor and specialization.
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Deck 1: Introduction to Principles of Management
1
Allowing individuals to work on their own,with little supervision is called:

A)empowerment.
B)management.
C)leadership.
D)strategic management.
A
2
Figurehead,leader,and spokesperson represent the three interpersonal managerial roles.
False
Figurehead,leader ,and liaison are the three interpersonal managerial roles.
3
The ___________________ are the means by which one manages,that is,gets things done through others.
principles of management;Easy ;Knowledge
4
Only supervisors are affected by the principles of management.
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k this deck
5
Monitor,disseminator,and spokesperson are the three decisional managerial roles in an organization.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
6
General managers set specific goals for their own departments and see that the goals are met.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
7
A general manager is someone who is responsible for managing:

A)an identifiable revenue-producing unit.
B)a sub-group of a particular function or team comprised of members from different parts of the organization.
C)a function that creates indirect inputs,such as finance and accounting.
D)an area such as accounting and marketing.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
8
A __________ leads a function that contributes directly to the products or services the organization creates.
Unlock Deck
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k this deck
9
A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.
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k this deck
10
__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.
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11
There are ten roles common to the work of all managers,and they can be played at different times by the same manager.
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k this deck
12
Someone who works at Procter & Gamble who is responsible for the production,marketing,and profitability of the Tide detergent product line is called a:

A)general manager.
B)line manager.
C)team manager.
D)supervisory manager.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
13
What are the principles of management? The principles of management are the activities which plan,organize and control the operations of the basic elements of people,materials,machines,methods,money and markets,providing direction and coordination,and giving leadership to human efforts,so as to achieve the sought objectives of the enterprise.Hard;Comprehension
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k this deck
14
Managers do not spend all their time managing.
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k this deck
15
There are two decisional managerial roles in an organization.False: three.Medium;Comprehension
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16
Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A)human,financial,and material resources.
B)information,human,and service resources.
C)human resources,organizational competitiveness,and organizational goals.
D)financial resources,top management,and organizational goals.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
17
The three informational roles assumed by a manager are primarily concerned with providing information outside the organization.
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k this deck
18
Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A)Human,financial,and material resources
B)Information,human,and service resources
C)Human resources,organizational competitiveness,and organizational goals
D)Financial resources,top management,and organizational goals.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
19
What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.The three groups are interpersonal,informational and decisional.Interpersonal is primarily concerned with interpersonal relationships and interacts with people outside the organization to get information relevant to the organization.The informational group is primarily concerned with the information aspects of managerial work.The decisional group places the manager at the center of organizational decision making,whether choosing how the organization will expend its efforts,negotiates on behalf of the organization or initiates change.Easy;Comprehension
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20
__________ are responsible for developing the organization's strategy,and being a steward for its vision and mission.
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k this deck
21
________ managers are responsible for the efficiency and effectiveness of an area such as accounting or marketing.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
22
Strategy is the concept of how an organization will achieve its objectives;therefore strategic management is:

A)knowledge to help in the development and implementation of strategies.
B)definitions to help in the development and implementation of good strategies.
C)processes to help the organization in the development of strategies.
D)the purpose of developing strategies in an organization.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
23
________ managers lead a function that contributes directly to the products or services the organization creates.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
24
Professor Minztberg identified ten roles common to the work of all managers.They are divided into three groups: _________,___________,and ____________.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
25
The four decisional roles managers play are: _____________,_____________,______________,and _____________.
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k this deck
26
If management is defined as getting things done through others,then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
27
The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________,_________________,and ___________________.
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k this deck
28
__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.
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k this deck
29
The three informational roles primarily concerned with the information aspects of managerial work are: _______________,________________,and ___________________.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
30
The principles of management are drawn from a number of academic fields,principally the fields of:

A)leadership,management and communication.
B)leadership,management and strategy.
C)leadership,psychology,and management.
D)management,psychology and strategy.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
31
Empowerment is the process of enabling or authorizing an individual to think,behave,take action,and control work and decision making in ______________ ways.
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32
Strategic management is the central,integrated,externally oriented concept of how we will achieve our objectives.
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k this deck
33
The three informational roles are concerned with ______________,________________,and ________________ information into the organization.
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k this deck
34
In what ways has managerial work changed over the past 30 years? Much of managerial work has remained unchanged except for the empowered relationship between top managers and other managers and employees,changes in technology and the increase in information overload.Medium;Comprehension
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35
What is the difference between line and staff managers?
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k this deck
36
A difference between management and leadership can be defined in the following way:

A)management is human capital,and leadership is directing staff;
B)management is getting things done,and leadership is deciding what needs to be done;
C)management is getting things done,and leadership is inspiring action taken by others,
D)management is a position of authority or power,and leadership is inspiring action taken by others.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
37
The matching of organizational form with the organization's strategy is _________ ___________.
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k this deck
38
How have the functions of top management changed with respect to managerial roles?
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k this deck
39
Top managers support and serve other managers and employees through a process called _______________.
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k this deck
40
Strategy is a coherent plan of action,articulated in clear goals and objectives for a long-term purpose of an organization.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
41
Organizational design decisions are made about:

A)the structure of an organization.
B)the strategies of an organization.
C)the environment of an organization.
D)the various roles in an organization.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
42
Strategic planning involves analyzing competitive opportunities and threats as well as _____________ and _____________ of the organization.
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k this deck
43
Since there have been tremendous changes in the environment faced by managers,the functions of planning,organizing,leading and controlling are not considered essential functions by many organizations today.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
44
Operational planning assumes the existence of:

A)goals and objectives and specifies ways to achieve them.
B)a mission statement of the organization and specifies ways to develop the goals and objectives for the strategies.
C)a strategic plan.
D)a tactical plan and specifies ways to achieve the goals.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
45
Three different types of planning used in the function of management are:

A)strategic,tactical,and operational,
B)strategic,organizational design,and job design.
C)job design,job enrichment,and teamwork.
D)strategic,organizational design,and operational.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
46
_____________ identify and create new markets,as well as foster change in existing ones.
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k this deck
47
What is strategic management?
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48
Strategic planning generally includes just the top managers and includes formulation of objectives.
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k this deck
49
Decisions made about the structure of an organization are generally referred to as operational planning decisions.
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k this deck
50
Entrepreneurs are the catalysts for value creation by first identifying aan _______________.
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Unlock for access to all 114 flashcards in this deck.
Unlock Deck
k this deck
51
Tactical planning is designed to develop:

A)specific action steps that support the strategic plan.
B)specific action steps to develop the strategic plan.
C)specific action steps to implement the strategic plan.
D)the organization's mission and objectives for the strategic plan.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
52
What is the difference between management and leadership?
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53
Google has topped Fortune's 100 Best Companies to Work for the last two years.What has leadership at Google done to achieve this designation? Google's founders built a company around the idea that work should be challenging and the challenge should be fun.Google Inc.espouses that it puts employees first when it comes to daily individual accomplishments that contribute to the company's overall success.Leadership at Google amounts to a deep belief that if you give the proper tools to a group of people who like to make a difference,they will.Easy;Comprehension
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Unlock for access to all 114 flashcards in this deck.
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k this deck
54
Environmental scanning is the act of analyzing the critical external contingencies facing an organization in terms of:

A)economic conditions,employees capabilities,and stakeholders.
B)economic conditions,competitors,and customers.
C)competitors,and economic and financial capabilities.
D)stakeholders,community conditions and customers.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
55
Strategic management is the body of knowledge that answers questions about the development and implementation of ____________.
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k this deck
56
To be effective at leading,managers must first understand their subordinates' personalities,values,attitudes,and emotions.
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k this deck
57
Controlling involves ensuring that performance does not deviate from the mission of the organization.
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k this deck
58
Tactical planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.
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k this deck
59
Why is entrepreneurship defined as a process?
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k this deck
60
How have Procter & Gamble's views on management and leadership changed?
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k this deck
61
Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.
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62
__________ is important to all organizations because it provides leaders and employees with a clear set of guidelines for their daily actions.
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k this deck
63
Explain the three steps involved in controlling in an organization.
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64
What is the major function of organizing in organizations? Organizing is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.Organizing also involves the design of individual jobs within the organization,and deciding how best to departmentalize.Easy;Comprehension
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Unlock for access to all 114 flashcards in this deck.
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k this deck
65
The structure of an organization is usually represented:

A)in the job design.
B)in the chain of command.
C)in the operational plan.
D)in the tactical plan.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
66
Effective controlling requires the existence of plans,

A)since planning provides the necessary performance standards or objectives.
B)since understanding the mission of the organization requires strategic plan.
C)since control techniques are budget and performance audits.
D)since managers must show compliance with company policies.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
67
_______________ is the function of management that involves developing an organizational structure and allocating human resources.
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Unlock for access to all 114 flashcards in this deck.
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68
What are the four major functions that categorize the principles of management? Planning,organizing,leading,and controlling.Easy;Knowledge
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69
There are many different types of plans and planning in an organization.Name three mentioned in the text and explain the purpose of each?
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70
What is the process of planning?
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71
____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.
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72
_________ planning is designed to develop specific action steps that support the strategic and tactical plans.
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73
Strategy is a coherent plan of action,articulated in ________ and ___________.
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74
An ____________helps planners assess the critical contingencies facing their organization in terms of economic conditions,their competitors and their customers.
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k this deck
75
_________ planning is designed to develop concrete and specific means to implement the strategic plan.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
76
Principles of management are often discussed or learned using a framework for _______.
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Unlock for access to all 114 flashcards in this deck.
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k this deck
77
_____________ is the function of management that involves setting objectives and determining a course of action.
Unlock Deck
Unlock for access to all 114 flashcards in this deck.
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k this deck
78
____________ is the cooperative effort by the members of a group or team to achieve a common goal.
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79
Tactical planning is usually an ______________ plan designed to develop means to implement the strategy.
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80
Traditionally,___________ was based on principles of division of labor and specialization.
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