Deck 1: Organizational Behavior: an Overview

Question 1

Unfortunately,given that good employees move from one organization to another,they do not create a resource valuable enough for creating competitive advantage.

Answer 1

False

Question 2

The integrative model of organizational behavior includes a number of individual mechanisms that directly impact job performance and organizational commitment.Those mechanisms include:

A)leader styles and behavior.
B)organizational culture and organizational structure.
C)team processes and team characteristics.
D)personality and ability.
E)stress and motivation.

Answer 2

E

Question 3

People create history - a collective pool of experience,wisdom,and knowledge that benefits the organization.

Answer 3

True

Question 4

OB research on job performance and individual characteristics draws primarily from studies in:

A)industrial and organizational psychology.
B)economics.
C)strategic management.
D)sociology.
E)marketing.

Question 5

_____ is a field of study devoted to understanding,explaining,and ultimately improving the attitudes and behaviors of individuals and groups in organizations.

A)Financial management
B)Organizational behavior
C)Strategic management
D)Marketing management
E)Economics

Question 6

According to the integrative model of organizational behavior,the two organizational-level variables that impact individual-level attitudes and behaviors are:

A)job performance and organizational commitment.
B)culture and structure.
C)team processes and team characteristics.
D)personality and ability.
E)stress and motivation.

Question 7

According to the integrative model of organizational behavior,the two types of group-level variables that impact individual-level attitudes and behaviors are:

A)job performance and organizational commitment.
B)learning and decision making.
C)leadership and teams.
D)personality and ability.
E)stress and motivation.

Question 8

Research on satisfaction,emotions,and team processes found in OB draws heavily from studies in:

A)sociology.
B)economics.
C)strategic management.
D)social psychology.
E)marketing.

Question 9

The resource-based view suggests that a resource is more valuable when it can be imitated.

Question 10

According to research conducted using the prospectus of IPO companies,firms who valued OB had a 19 percent higher survival rate than firms who did not value OB.

Question 11

All of the following are individual mechanisms as reflected in the integrative model of organizational behavior EXCEPT:

A)stress.
B)motivation.
C)job satisfaction.
D)learning.
E)job performance.

Question 12

A theory is defined as a collection of assertions that specify how and why variables are related,as well as the conditions in which they should and should not be related.

Question 13

Personality and cultural values reflect the various traits and tendencies that describe how people act.

Question 14

According to the text,models from _____ are used to understand motivation,learning,and decision making in OB.

A)marketing
B)economics
C)sociology
D)strategic management
E)anthropology

Question 15

The theories and concepts found in OB are actually drawn from two disciplines: human resources management and strategic management.

Question 16

The primary outcomes of interest to OB researchers are:

A)job performance and organizational commitment.
B)organizational culture and organizational structure.
C)team processes and team characteristics.
D)personality and ability.
E)stress and motivation.

Question 17

The best way to get a feel for the correlation between two variables is to look at a scatterplot-a graph made from those two columns of numbers.

Question 18

According to the integrative model of organizational behavior,two of the individual characteristics that impact individual attitudes and behaviors include:

A)job performance and organizational commitment.
B)organizational culture and organizational structure.
C)team processes and team characteristics.
D)personality and ability.
E)stress and motivation.

Question 19

The integrative model of OB in the text presents five individual mechanisms that directly affect the individual outcomes: motivation;learning and decision making;job performance;stress;and trust,justice,and ethics.

Question 20

The rule of one-eighth suggests that about 88 percent of the companies will actually do what is required to build profits by putting people first.

Question 21

Which of the following is an example of a firm's resources related to organizational behavior?

A)Equity
B)Technology
C)Buildings
D)Machines
E)Ability

Question 22

According to the integrative model of organizational behavior,learning and decision making are:

A)individual outcomes.
B)individual mechanisms.
C)group mechanisms.
D)organizational mechanisms.
E)individual characteristics.

Question 23

According to the study focused on initial public offerings,firms who valued OB had a _____ percent higher survival rate than firms who did not value OB.

A)71
B)19
C)47
D)50
E)3

Question 24

_____ are written predictions that specify relations between variables.

A)Hypotheses
B)Verifications
C)Objectives
D)Data
E)Methods

Question 25

Which of the following mechanisms dictates how the units within the firm link to other units?

A)Organizational culture
B)Organizational ability
C)Job performance
D)Organizational structure
E)Organizational leadership

Question 26

Scientific studies are based on the scientific method originated by:

A)Sir Jeffrey Pfeffer.
B)Sir Frederick Taylor.
C)Sir Charles Darwin.
D)Sir Francis Bacon.
E)Sir Robert Hogan.

Question 27

Which of the following individual mechanisms reflects employees' psychological responses to job demand that tax or exceed their capacities?

A)Job satisfaction
B)Ability
C)Job performance
D)Leadership style
E)Stress

Question 28

A collection of assertions that specify how and why variables are related,as well as the conditions in which they should (and should not)be related refers to a(n):

A)abstract.
B)verification.
C)theory.
D)data.
E)application.

Question 29

Which of the following captures "the way things are" in the organization?

A)Organizational culture
B)Organizational structure
C)Organizational leadership
D)Organizational ability
E)Job performance

Question 30

People are inimitable for all of the following reasons EXCEPT:

A)they create a history.
B)they own wealth and property.
C)they make numerous small decisions.
D)they create socially complex resources.
E)they create a collective pool of experience,wisdom,and knowledge.

Question 31

_____ reflects the various traits and tendencies that describe how people act,with commonly studied traits including extraversion,conscientiousness,and agreeableness.

A)Leadership
B)Stress
C)Job performance
D)Personality
E)Organizational structure

Question 32

Which of the following mechanisms captures shared knowledge about the rules,norms,and values that shape employee attitudes and behaviors?

A)Organizational structure
B)Organizational ability
C)Organizational culture
D)Job performance
E)Organizational leadership

Question 33

According to a study focused on Fortune's "100 Best Companies to Work for" list,the results revealed:

A)the "100 best" firms were more profitable than their peers.
B)the "100 best" firms were less profitable than their peers.
C)there was no difference in the profitability of "100 best" and their peers.
D)the "100 best" firms actually had a 19 percent higher turnover rate than their peers.
E)the "100 best" firms lost market value by more than 50 percent after getting on the list due to heavy expenditure related to value placed on OB.

Question 34

What Suzie feels while thinking about her job and going about her day-to-day work is captured in her:

A)ability.
B)job satisfaction.
C)personality.
D)organizational culture.
E)leadership style.

Question 35

According to the rule of one-eighth:

A)at least 88 percent of organizations will do everything necessary to put people first and thereby build profits.
B)at best 12 percent of organizations will actually do what is required to build profits by putting people first.
C)75 percent of organizations will not believe the connection between how they manage their people and the profits they earn.
D)38 percent of the organizations try to make a single change to solve their problems.
E)one in eight organizations miserably fails at making the people-to-profit connection.

Question 36

According to the integrative model of organizational behavior,which of the following is an individual mechanism?

A)Justice
B)Personality
C)Leadership
D)Cultural Values
E)Ability

Question 37

Which of the following is an example of a firm's physical resources?

A)Technology
B)Knowledge
C)Decision making
D)Image
E)Culture

Question 38

Which of the following individual mechanisms captures the energetic forces that drive employees' work efforts?

A)Motivation
B)Ability
C)Job performance
D)Personality
E)Stress

Question 39

Which of the following suggests that people hold firmly to some belief because it "just stands to reason"?

A)Method of experience
B)Method of intuition
C)Method of authority
D)Method of science
E)Method of exhibition

Question 40

According to the integrative model of organizational behavior,which of the following is an individual outcome?

A)Job satisfaction
B)Ability
C)Job performance
D)Personality
E)Motivation

Question 41

Define organizational behavior.

Question 42

Ben suggested that he only needs to worry about the job performance of his employees.After learning about the integrative model of OB,you might explain that there is one other key outcome that he should worry about:

A)organizational commitment.
B)self-actualization.
C)relatedness needs.
D)downsizing practicality.
E)individual personalities.

Question 43

According to a study of 525 Burger King employees,in terms of organizational behavior research,a correlation of .10 is considered:

A)weak
B)strong
C)moderate
D)useless
E)perfect

Question 44

According to a study of 525 Burger King employees,in terms of organizational behavior research,a correlation of .30 is considered:

A)weak.
B)strong.
C)moderate.
D)useless.
E)perfect.

Question 45

A meta-analysis on the effects of social recognition and job performance across studies conducted in 96 different organizations in the service industry indicates an average correlation of:

A).66.
B).50.
C)-1.
D).21.
E).03.

Question 46

According to a study of 525 Burger King employees,in terms of organizational behavior research,a correlation of +1 is considered:

A)weak.
B)unimpressive.
C)moderate.
D)useless.
E)perfect.

Question 47

Correlation can be positive or negative and can range from:

A)-1 to + 1.
B)-.5 to + .5.
C)-1 to + +/-10.
D).1 to +/-1.
E)0 to +/-1.

Question 48

Which of these abbreviations represent a correlation?

A)c
B)x
C)r
D)h
E)d

Question 49

Which of the following takes all the correlations found in studies of a particular relationship and calculates a weighted average of them?

A)Human resource management
B)Resource-based view
C)Meta-analysis
D)Strategic management
E)Method of intuition

Question 50

_____ summarize the statistical relationships between variables.

A)Data
B)Correlations
C)Observations
D)Collections
E)Methods of knowing

Question 51

Identify the key individual outcomes in the studies of organizational behavior and describe the factors that affect these key outcomes.

Question 52

When explaining to the client,you should explain the inimitability of people by drawing on all of the following concepts EXCEPT:

A)history.
B)numerous small decisions.
C)one big decision.
D)socially complex resources.
E)a collective pool of experience,wisdom,and knowledge.

Question 53

Briefly describe the four different ways of knowing things.Which way do you believe provides the soundest rationale and most compelling support?

Question 54

Using the _____,you should be able to show the client that people are rare and inimitable.

A)method of intuition
B)resource-based view of the organization
C)method of authority
D)rule of one-eighth
E)cost-based approach of the firm

Question 55

You should tell Ben that according to the integrative model of OB,the following two concepts represent individual mechanisms that have a direct impact on job performance.

A)Stress and motivation
B)Personality and ability
C)Team processes and team characteristics
D)Leadership styles and behaviors
E)Organizational culture and organizational structure

Question 56

According to a study of 21 Burger King restaurants with 525 total employees,in terms of organizational behavior research,a correlation of .50 is considered:

A)weak.
B)strong.
C)moderate.
D)useless.
E)perfect.

Question 57

Consultants-R-Us specializes in employee personality.According to the integrative model of OB,the firm is specializing in a(n):

A)individual outcome.
B)organizational mechanism.
C)group mechanism.
D)individual characteristic.
E)organizational characteristic.

Question 58

Which of the following statements about correlations is false?

A)They are abbreviated "r."
B)They range from 0 to +/-1.
C)They can be positive.
D)They can be negative.
E)They describe the theoretical relationship between two variables.

Question 59

Define a "theory."