Deck 1: Introduction to Cost Accounting

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Financial accounting is highly regulated by rules and regulations.
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Financial accounting is most concerned with addressing the needs of individual departments of the firm.
Question
Financial accounting is most concerned with meeting the needs of internal users.
Question
The learning and growth perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
Question
An organization's strategy should reflect the organization's core competencies.
Question
Managerial accounting is most concerned with addressing the needs of the firm as a whole.
Question
The internal business perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
Question
Return on investment was used in the 1900's to evaluate business operations.
Question
Managerial accounting is most concerned with addressing the needs of individual departments of the firm.
Question
Managerial accounting is highly regulated by rules and regulations.
Question
An organization's strategy is the guiding force for its mission.
Question
Managerial accounting is most concerned with meeting the needs of internal users.
Question
Financial accounting is most concerned with addressing the needs of the firm as a whole.
Question
Line managers are directly responsible for achieving organizational goals.
Question
The learning and growth perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
Question
Managerial accounting is most concerned with meeting the needs of external users.
Question
Line personnel give assistance to staff employees.
Question
Mission statements typically remain unchanged throughout the life of an organization.
Question
Cost accounting serves as a bridge between financial and managerial accounting.
Question
Financial accounting is most concerned with meeting the needs of external users.
Question
The Sarbanes-Oxley Act of 2002 provides legal protection for individuals who report illegal organizational activities to appropriate persons or agencies.
Question
The internal business perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
Question
The internal business perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
Question
The learning and growth perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
Question
The learning and growth perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
Question
An organization's profitability is an example of a lag indicator.
Question
The financial perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
Question
The financial perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
Question
The Foreign Corrupt Practices Act of 1977 provides legal protection for individuals who report illegal organizational activities to appropriate persons or agencies.
Question
The customer value perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
Question
The learning and growth perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
Question
The branch of accounting that is most concerned with addressing the needs of the firm as a whole is ____________________ accounting
Question
The customer value perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
Question
The customer value perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
Question
The internal business perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
Question
The financial perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
Question
The financial perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
Question
An organization's return on assets (ROA)is an example of a lead indicator.
Question
The branch of accounting that serves as a bridge between financial and managerial accounting is ____________________ accounting.
Question
The branch of accounting that is most concerned with addressing the needs of specific departments of the firm is ____________________ accounting
Question
Which of the following is not a valid method for determining product cost?

A)arbitrary assignment
B)direct measurement
C)systematic allocation
D)cost-benefit measurement
Question
Outcomes that have resulted from past actions are also referred to as ____________________ indicators.
Question
Which of the following statements about management or financial accounting is false?

A)Financial accounting must follow GAAP.
B)Management accounting is not subject to regulatory reporting standards.
C)Both management and financial accounting are subject to mandatory recordkeeping requirements.
D)Management accounting should be flexible.
Question
The balanced scorecard perspective that focuses on using a firm's intellectual capital to adapt to customer needs through product or service innovations is the ______________________________ perspective.
Question
The balanced scorecard perspective that addresses how well the organization is meeting specific customer-based criteria is the ______________________________ perspective.
Question
Management accounting

A)is more concerned with the future than is financial accounting.
B)is less concerned with segments of a company than is financial accounting.
C)is more constrained by rules and regulations than is financial accounting.
D)all of the above are true.
Question
Modern management accounting can be characterized by its

A)flexibility.
B)standardization.
C)complexity.
D)precision.
Question
A function or activity in which an organization seeks to excel above its competitors is a ______________________________.
Question
The plan in which an organization indicates how it will fulfill its goals is referred to as a ____________________.
Question
The balanced scorecard perspective that addresses concerns about organizational growth is the ____________________ perspective.
Question
In comparing financial and management accounting,which of the following more accurately describes management accounting information?

A)historical,precise,useful
B)required,estimated,internal
C)budgeted,informative,adaptable
D)comparable,verifiable,monetary
Question
When an organization attempts to "adjust" its profits to meet a specific target,it is guilty of ______________________________.
Question
The ___________________________________ restates an organization's strategy into clear and objective performance measures.
Question
The way in which authority and responsibility are distributed in an organization is ___________________________________.
Question
The expression of what an organization wishes to accomplish and how it will serve its customers is contained in the ______________________________.
Question
Management and financial accounting are used for which of the following purposes?
<strong>Management and financial accounting are used for which of the following purposes?  </strong> A)internal external B)external internal C)internal internal D)external external <div style=padding-top: 35px>

A)internal external
B)external internal
C)internal internal
D)external external
Question
One major difference between financial and management accounting is that

A)financial accounting reports are prepared primarily for users external to the company.
B)management accounting is not under the jurisdiction of the Securities and Exchange Commission.
C)government regulations do not apply to management accounting.
D)all of the above are true.
Question
The balanced scorecard perspective that addresses things that an organization needs to do well to meet customer needs and expectations is the ______________________________ perspective.
Question
Broadly speaking,cost accounting can be defined as a(n)

A)external reporting system that is based on activity-based costs.
B)system used for providing the government and creditors with information about a company's internal operations.
C)internal reporting system that provides product costing and other information used by managers in performing their functions.
D)internal reporting system needed by manufacturers to be in compliance with Cost Accounting Standards Board pronouncements.
Question
Data that reflects future financial and non-financial outcomes is referred to as ____________________ indicators.
Question
The world has essentially become smaller because of

A)improved technology.
B)trade agreements.
C)better communications systems.
D)all of the above.
Question
Which of the following areas is not addressed by an organization's mission statement?

A)the purpose for which the organization exists
B)what the organization wants to accomplish
C)the organization's strategic plan for fulfilling its mission
D)how its products can uniquely meet the needs of its customers.
Question
The organization whose primary function is to provide a means to share information among cost and management accountants in the United States is the

A)Internal Revenue Service.
B)American Institute of CPAs.
C)Institute of Management Accountants.
D)Institute of Certified Management Accountants.
Question
A long-term plan that fulfills the goals and objectives of an organization is known as a(n)

A)management style.
B)strategy.
C)mission statement.
D)operational mission.
Question
Cost accounting is directed toward the needs of

A)regulatory agencies.
B)external users.
C)internal users.
D)stockholders.
Question
Financial accounting

A)is primarily concerned with internal reporting.
B)is more concerned with verifiable,historical information than is cost accounting.
C)focuses on the parts of the organization rather than the whole.
D)is specifically directed at management decision-making needs.
Question
The balanced scorecard perspective that addresses things that an organization needs to do well to meet customer needs and expectations:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
Question
Which of the following statements istrue?

A)Management accounting is a subset of cost accounting.
B)Cost accounting is a subset of both management and financial accounting.
C)Management accounting is a subset of both cost and financial accounting.
D)Financial accounting is a subset of cost accounting.
Question
The Institute of Management Accountants issues

A)Statements on Accounting Research for Managers.
B)Statements on Management Accounting.
C)Statements on Managerial and Cost Accounting.
D)Cost Accounting Standards.
Question
Which of the following topics is of more concern to management accounting than to cost accounting?

A)generally accepted accounting principles
B)inventory valuation
C)cost of goods sold valuation
D)impact of economic conditions on company operations
Question
The balanced scorecard perspective that focuses on using a firm's intellectual capital to adapt to the needs of the market through product or service innovations is the:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
Question
Which of the following statements is false?

A)A primary purpose of cost accounting is to determine valuations needed for external financial statements.
B)A primary purpose of management accounting is to provide information to managers for use in planning,controlling,and decision making.
C)The act of converting production inputs into finished products or services necessitates cost accounting.
D)Two primary hallmarks of cost and management accounting are standardization of procedures and use of generally accepted accounting principles.
Question
Cost accounting is necessitated by

A)the high degree of conversion found in certain businesses.
B)external reporting requirements for manufacturing companies.
C)management's need to be aware of all production activities.
D)management's need for information to be used for planning and controlling activities.
Question
The value chain

A)reflects the production of goods within an organizational context.
B)is concerned with upstream suppliers,but not downstream customers.
C)results when all non-value-added activities are eliminated from a production process.
D)is the foundation of strategic resource management.
Question
Cost and management accounting

A)require an entirely separate group of accounts than financial accounting uses.
B)focus solely on determining how much it costs to manufacture a product or provide a service.
C)provide product/service cost information as well as information for internal decision making.
D)are required for business recordkeeping as are financial and tax accounting.
Question
The balanced scorecard perspective that addresses how well the organization is meeting specific customer-based criteria is the:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
Question
Financial accounting and cost accounting are both highly concerned with

A)preparing budgets.
B)determining product cost.
C)providing managers with information necessary for control purposes.
D)determining performance standards.
Question
In a global economy,

A)the trade of goods and services is focused on trade between or among countries on the same continent.
B)the international movement of labor is prohibited except for multilingual persons.
C)the international flows of capital and information are common.
D)all of the above happen in a global economy.
Question
The set of processes that convert inputs into services and products that consumers use is called

A)a core competency.
B)an operational plan.
C)the value chain.
D)the product life cycle.
Question
Core competencies are not

A)internal functions crucial to the success and survival of a company.
B)attributes that keep a firm from competing.
C)different for every organization.
D)considered influences on corporate strategies.
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Deck 1: Introduction to Cost Accounting
1
Financial accounting is highly regulated by rules and regulations.
True
2
Financial accounting is most concerned with addressing the needs of individual departments of the firm.
False
3
Financial accounting is most concerned with meeting the needs of internal users.
False
4
The learning and growth perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
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k this deck
5
An organization's strategy should reflect the organization's core competencies.
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k this deck
6
Managerial accounting is most concerned with addressing the needs of the firm as a whole.
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k this deck
7
The internal business perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
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k this deck
8
Return on investment was used in the 1900's to evaluate business operations.
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9
Managerial accounting is most concerned with addressing the needs of individual departments of the firm.
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10
Managerial accounting is highly regulated by rules and regulations.
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11
An organization's strategy is the guiding force for its mission.
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12
Managerial accounting is most concerned with meeting the needs of internal users.
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13
Financial accounting is most concerned with addressing the needs of the firm as a whole.
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14
Line managers are directly responsible for achieving organizational goals.
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15
The learning and growth perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
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16
Managerial accounting is most concerned with meeting the needs of external users.
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17
Line personnel give assistance to staff employees.
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18
Mission statements typically remain unchanged throughout the life of an organization.
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19
Cost accounting serves as a bridge between financial and managerial accounting.
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20
Financial accounting is most concerned with meeting the needs of external users.
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21
The Sarbanes-Oxley Act of 2002 provides legal protection for individuals who report illegal organizational activities to appropriate persons or agencies.
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k this deck
22
The internal business perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
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k this deck
23
The internal business perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
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k this deck
24
The learning and growth perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
25
The learning and growth perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
26
An organization's profitability is an example of a lag indicator.
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27
The financial perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
28
The financial perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.
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Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
29
The Foreign Corrupt Practices Act of 1977 provides legal protection for individuals who report illegal organizational activities to appropriate persons or agencies.
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k this deck
30
The customer value perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
31
The learning and growth perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
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k this deck
32
The branch of accounting that is most concerned with addressing the needs of the firm as a whole is ____________________ accounting
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33
The customer value perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
34
The customer value perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
35
The internal business perspective of the balanced scorecard addresses how well the organization is doing with regard to important customer criteria.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
36
The financial perspective of the balanced scorecard addresses the things that an organization needs to do well to meet customer needs and expectations.
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k this deck
37
The financial perspective of the balanced scorecard addresses stakeholder concerns about profitability and organizational growth.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
38
An organization's return on assets (ROA)is an example of a lead indicator.
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39
The branch of accounting that serves as a bridge between financial and managerial accounting is ____________________ accounting.
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40
The branch of accounting that is most concerned with addressing the needs of specific departments of the firm is ____________________ accounting
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k this deck
41
Which of the following is not a valid method for determining product cost?

A)arbitrary assignment
B)direct measurement
C)systematic allocation
D)cost-benefit measurement
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Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
42
Outcomes that have resulted from past actions are also referred to as ____________________ indicators.
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Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
43
Which of the following statements about management or financial accounting is false?

A)Financial accounting must follow GAAP.
B)Management accounting is not subject to regulatory reporting standards.
C)Both management and financial accounting are subject to mandatory recordkeeping requirements.
D)Management accounting should be flexible.
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Unlock for access to all 98 flashcards in this deck.
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k this deck
44
The balanced scorecard perspective that focuses on using a firm's intellectual capital to adapt to customer needs through product or service innovations is the ______________________________ perspective.
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Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
45
The balanced scorecard perspective that addresses how well the organization is meeting specific customer-based criteria is the ______________________________ perspective.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
46
Management accounting

A)is more concerned with the future than is financial accounting.
B)is less concerned with segments of a company than is financial accounting.
C)is more constrained by rules and regulations than is financial accounting.
D)all of the above are true.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
47
Modern management accounting can be characterized by its

A)flexibility.
B)standardization.
C)complexity.
D)precision.
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k this deck
48
A function or activity in which an organization seeks to excel above its competitors is a ______________________________.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
49
The plan in which an organization indicates how it will fulfill its goals is referred to as a ____________________.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
50
The balanced scorecard perspective that addresses concerns about organizational growth is the ____________________ perspective.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
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k this deck
51
In comparing financial and management accounting,which of the following more accurately describes management accounting information?

A)historical,precise,useful
B)required,estimated,internal
C)budgeted,informative,adaptable
D)comparable,verifiable,monetary
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Unlock for access to all 98 flashcards in this deck.
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k this deck
52
When an organization attempts to "adjust" its profits to meet a specific target,it is guilty of ______________________________.
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Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
53
The ___________________________________ restates an organization's strategy into clear and objective performance measures.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
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k this deck
54
The way in which authority and responsibility are distributed in an organization is ___________________________________.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
55
The expression of what an organization wishes to accomplish and how it will serve its customers is contained in the ______________________________.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
56
Management and financial accounting are used for which of the following purposes?
<strong>Management and financial accounting are used for which of the following purposes?  </strong> A)internal external B)external internal C)internal internal D)external external

A)internal external
B)external internal
C)internal internal
D)external external
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
57
One major difference between financial and management accounting is that

A)financial accounting reports are prepared primarily for users external to the company.
B)management accounting is not under the jurisdiction of the Securities and Exchange Commission.
C)government regulations do not apply to management accounting.
D)all of the above are true.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
58
The balanced scorecard perspective that addresses things that an organization needs to do well to meet customer needs and expectations is the ______________________________ perspective.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
59
Broadly speaking,cost accounting can be defined as a(n)

A)external reporting system that is based on activity-based costs.
B)system used for providing the government and creditors with information about a company's internal operations.
C)internal reporting system that provides product costing and other information used by managers in performing their functions.
D)internal reporting system needed by manufacturers to be in compliance with Cost Accounting Standards Board pronouncements.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
60
Data that reflects future financial and non-financial outcomes is referred to as ____________________ indicators.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
61
The world has essentially become smaller because of

A)improved technology.
B)trade agreements.
C)better communications systems.
D)all of the above.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
62
Which of the following areas is not addressed by an organization's mission statement?

A)the purpose for which the organization exists
B)what the organization wants to accomplish
C)the organization's strategic plan for fulfilling its mission
D)how its products can uniquely meet the needs of its customers.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
63
The organization whose primary function is to provide a means to share information among cost and management accountants in the United States is the

A)Internal Revenue Service.
B)American Institute of CPAs.
C)Institute of Management Accountants.
D)Institute of Certified Management Accountants.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
64
A long-term plan that fulfills the goals and objectives of an organization is known as a(n)

A)management style.
B)strategy.
C)mission statement.
D)operational mission.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
65
Cost accounting is directed toward the needs of

A)regulatory agencies.
B)external users.
C)internal users.
D)stockholders.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
66
Financial accounting

A)is primarily concerned with internal reporting.
B)is more concerned with verifiable,historical information than is cost accounting.
C)focuses on the parts of the organization rather than the whole.
D)is specifically directed at management decision-making needs.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
67
The balanced scorecard perspective that addresses things that an organization needs to do well to meet customer needs and expectations:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
68
Which of the following statements istrue?

A)Management accounting is a subset of cost accounting.
B)Cost accounting is a subset of both management and financial accounting.
C)Management accounting is a subset of both cost and financial accounting.
D)Financial accounting is a subset of cost accounting.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
69
The Institute of Management Accountants issues

A)Statements on Accounting Research for Managers.
B)Statements on Management Accounting.
C)Statements on Managerial and Cost Accounting.
D)Cost Accounting Standards.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
70
Which of the following topics is of more concern to management accounting than to cost accounting?

A)generally accepted accounting principles
B)inventory valuation
C)cost of goods sold valuation
D)impact of economic conditions on company operations
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
71
The balanced scorecard perspective that focuses on using a firm's intellectual capital to adapt to the needs of the market through product or service innovations is the:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
72
Which of the following statements is false?

A)A primary purpose of cost accounting is to determine valuations needed for external financial statements.
B)A primary purpose of management accounting is to provide information to managers for use in planning,controlling,and decision making.
C)The act of converting production inputs into finished products or services necessitates cost accounting.
D)Two primary hallmarks of cost and management accounting are standardization of procedures and use of generally accepted accounting principles.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
73
Cost accounting is necessitated by

A)the high degree of conversion found in certain businesses.
B)external reporting requirements for manufacturing companies.
C)management's need to be aware of all production activities.
D)management's need for information to be used for planning and controlling activities.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
74
The value chain

A)reflects the production of goods within an organizational context.
B)is concerned with upstream suppliers,but not downstream customers.
C)results when all non-value-added activities are eliminated from a production process.
D)is the foundation of strategic resource management.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
75
Cost and management accounting

A)require an entirely separate group of accounts than financial accounting uses.
B)focus solely on determining how much it costs to manufacture a product or provide a service.
C)provide product/service cost information as well as information for internal decision making.
D)are required for business recordkeeping as are financial and tax accounting.
Unlock Deck
Unlock for access to all 98 flashcards in this deck.
Unlock Deck
k this deck
76
The balanced scorecard perspective that addresses how well the organization is meeting specific customer-based criteria is the:

A)learning and growth perspective
B)internal business perspective
C)customer value perspective
D)financial perspective
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77
Financial accounting and cost accounting are both highly concerned with

A)preparing budgets.
B)determining product cost.
C)providing managers with information necessary for control purposes.
D)determining performance standards.
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78
In a global economy,

A)the trade of goods and services is focused on trade between or among countries on the same continent.
B)the international movement of labor is prohibited except for multilingual persons.
C)the international flows of capital and information are common.
D)all of the above happen in a global economy.
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79
The set of processes that convert inputs into services and products that consumers use is called

A)a core competency.
B)an operational plan.
C)the value chain.
D)the product life cycle.
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80
Core competencies are not

A)internal functions crucial to the success and survival of a company.
B)attributes that keep a firm from competing.
C)different for every organization.
D)considered influences on corporate strategies.
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Unlock Deck
Unlock for access to all 98 flashcards in this deck.