Deck 14: Project Closure

Question 1

The section of the final project report that new project teams are likely to find most useful is the:

A)Analysis
B)Recommendations
C)Classification of project
D)Lessons learned
E)Strategic objectives

Answer 1

D
Explanation: In practice, new project teams studying past project reports similar to the project they are about to start have found past review reports very useful.

Question 2

Under which heading of the Wrap-up closure checklist should the question "Has an in-depth project review and evaluation interview with the customer been conducted?" be answered.

A)Team
B)Vendors/contractors
C)Customer/Users
D)Equipment and facilities
E)Profit and loss statement

Answer 2

C

Question 3

When a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change this is an example of:

A)Normal
B)Premature
C)Perpetual
D)Failed Project
E)Changed Priority

Answer 3

E
Explanation: Organizations' priorities often change and strategy shifts directions.For example, during the 2008-10 financial crisis organizations shifted their focus from money making projects to cost savings projects.The oversight group continually revises project selection priorities to reflect changes in organizational direction.Projects in process may need to be altered or canceled.Thus, a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change.When priorities change, projects in process may need to be altered or canceled.

Question 4

What is not a wrap-up closure activity?

A)Facilities
B)Vendors
C)Customer
D)Profit report
E)Report

Question 5

The most common circumstance for project closure is simply a ________ project.

A)Completed
B)Overdue
C)Overbudget
D)Under achiveing
E)All the above are correct

Question 6

Closing out _________ is often messy and filled with untied ends.

A)Project review meetings
B)Reports
C)Invoices
D)Teams
E)Contracts

Question 7

Releasing the project team typically occurs _________ during the closure phase.

A)Gradually
B)Rarely
C)Without bombast
D)Rapidly
E)All at once

Question 8

Project mission and objectives, procedures and systems used, and organization resources used typically appear in the _____ section of the final project report.

A)Analysis
B)Recommendations
C)Classification of project
D)Lessons learned
E)Strategic objectives

Question 9

Many projects will fail because of circumstances beyond the control of the project team is called:

A)Normal
B)Premature
C)Perpetual
D)Failed Project
E)Changed Priority

Question 10

Which is not part of the team portion of the Wrap-up closure checklist?

A)Has a schedule for reducing project staff been developed and accepted?
B)Has staff been offered outplacement services and career counseling activities?
C)Have performance reviews for team members been conducted?
D)Has staff been released or notified of new assignments?
E)All are included.

Question 11

In the Snapshot from Practice, New Balls Goes Flat in NBA, is an example of a project gone wrong when the _______ is/are not consulted.

A)Manufacture
B)Equipment and facilities managers
C)End-users
D)Project manager
E)The Fans

Question 12

The content of the final report typically includes the following topics:

A)Lessons learned
B)Review and analysis
C)Recommendations
D)Executive summary
E)All the above are correct

Question 13

Implementing closedown includes the following major activities except:

A)Getting delivery acceptance from the customer.
B)Shutting down resources and releasing to new uses.
C)Closing accounts and seeing all bills are paid.
D)E-mail the project team that the project is complete.
E)Creating a final report.

Question 14

Items technical in nature and focus on solutions to problems that surfaced would typically appear in the _____ section of the final project report.

A)Analysis
B)Recommendations
C)Classification of project
D)Lessons learned
E)Strategic objectives

Question 15

This type of closure occurs when the project may never seem to end.This is considered to be ___________ closure.

A)Normal
B)Premature
C)Perpetual
D)Changed Priority
E)Failed Project

Question 16

When the project may be completed early with some parts of the project eliminated this is considered to be ___________ closure.

A)Normal
B)Premature
C)Perpetual
D)Changed Priority
E)Failed Project

Question 17

Under which heading of the Wrap-up closure checklist should the question "Have project accounts been finalized and all billing closed?" be answered.

A)Team
B)Vendors/contractors
C)Customer/Users
D)Equipment and facilities
E)Profit and loss statement

Question 18

__________ of lessons learned are designed to improve performance on current and future projects.

A)Retrospectives
B)Corrective action plans
C)Introspective
D)Culmination
E)Evolution

Question 19

Information on the project type, size, number of staff, and technology level would be included in which section of the audit report?

A)Analysis
B)Recommendations
C)Classification of project
D)Lessons learned
E)Strategic objectives

Question 20

Corrective actions that should take place (such as shifting to more resilient building material) would typically appear in the _____ section of the final project report.

A)Analysis
B)Recommendations
C)Classification of project
D)Lessons learned
E)Strategic objectives

Question 21

The project closure process includes all of the following except:

A)Shutting down resources and releasing to new uses
B)Reassigning project team members
C)Conduct an audit
D)Getting delivery acceptance from the customer
E)Closing accounts and seeing all bills are paid

Question 22

________ is the most common circumstance for project closure is simply a completed project.

Question 23

A schedule for reducing project staff been developed and accepted is a question that is asked in the completion of the ___________.

Question 24

In the Snapshot from Practice, the results of analyzing the Katrina hurricane resulted in a new evaluation plan from:

A)The state legislature
B)The governor of Louisiana
C)The city of New Orleans
D)The Red Cross
E)The national guard

Question 25

The ________ section of the final project report includes succinct, factual review statements of the project such as, project mission and objectives, procedures and systems used, and organizational resources used.

Question 26

____________ are usually easy to identify and easy for a review group to close down.

Question 27

Projects in process may need to be altered or canceled.Thus, a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change.This is called __________.

Question 28

____________ begins with a review of the strategic intent of the project, selection criteria, project charter, project objectives, project scope, and acceptance criteria.

A)Process Review
B)Project Overview
C)Analysis
D)Recommendations
E)Directing

Question 29

In the Research Highlight, Chaos: Software Projects, the criterion which was deemed the most important for project success was

A)Realistic expectations
B)Hard-working, focused staff
C)User involvement
D)Proper planning
E)Clear vision and objectives

Question 30

The most common circumstance for project closure is:

A)Premature completion with some features eliminated
B)Project completion meeting costs, schedule, and quality
C)Project completion after modification of costs, schedule, or quality
D)Project termination due to technical difficulties
E)Perpetual projects that seem to go on and on before completion

Question 31

The ________ section of the final project report are often technical in nature and focus on solutions to problems that surfaced.

Question 32

The project may be completed early with some parts of the project eliminated is known as _________.

Question 33

Perhaps _________ are the most valuable contribution of the closure process.

Question 34

In organizations where projects are managed within a ____________, the team member's area manager, not the project manager, is responsible for assessing performance.

A)Functional organization
B)Matrix organization
C)Flat organization
D)Both A and C are correct
E)A, B, and C are all correct

Question 35

More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with:

A)Critical incidences review
B)Management by objectives
C)The 360-degree feedback
D)Both B and C are correct
E)A, B, and C are all correct

Question 36

Some organizations have project closure checklists of over _____ wrap-up tasks!

Question 37

The typical mechanism for evaluation of teams is normally:

A)A survey completed by the team members
B)A personal interview of each team member
C)An analysis by an outside consultant
D)A survey completed by members of top management
E)A survey completed by the internal or external customers

Question 38

Performance evaluations of project teams should:

A)Provide the basis for individual development
B)Provide the basis for participation on future projects
C)Provide the basis for salary increases
D)Both A and C are correct
E)A, B, and C are all correct

Question 39

The summary simply highlights the key findings and facts relating to the project implementation is called the ___________.

Question 40

Project closures can fall into all of the following categories except:

A)Premature
B)Perpetual
C)Failed
D)Changed priority
E)All of these are categories for project closure

Question 41

The most common reason given for not creating lessons learned is _________.

Question 42

In a Perpetual project the most common circumstance for project closure is simply a completed project.

Question 43

A __________ is a guide who leads the project team through an analysis of project activities that went well, what needs improvement, and development of a follow-up action plan with goals and accountability.

Question 44

In some ____________, project managers conduct the performance reviews, while area managers are responsible for pay reviews.

Question 45

Project managers should be ________ giving team members feedback throughout the project so that individual team members can have a pretty good idea how well they have performed and how the manager feels before the formal meeting.

Question 46

An upbeat, festive celebration brings closure to the enjoyable experiences everyone has had and the need to say good-bye is considered to be a ____________.

Question 47

When a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change this is an example of change changed priority.

Question 48

Part of the content of the final report typically includes profit made on the project.

Question 49

In a Premature projects, the project may be completed early with some parts of the project eliminated.

Question 50

_________ are binary; either you have reached requirements completion or you have not.

Question 51

__________ represent an analysis carried out during and shortly after the project life cycle; they attempt to capture positive and negative project learning.

Question 52

Retrospectives of lessons learned are designed to improve performance on current and future projects.

Question 53

The Standish Group International's market research on software projects, called Chaos showed that ___ percent of all software projects are cancelled before completion.

Question 54

A completed ___________ is a good example of the need to work out the details in advance.

Question 55

A project closure is considered ________ if it never seems to end due to constant "add-ons" in attempt to improve the project outcome.

Question 56

The project manager's challenge is to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete.

Question 57

The ________ feedback approach gathers anonymous feedback solicited from others is compared with the individual's self-evaluations, the individual may form a more realistic picture of her strengths and weaknesses.

Question 58

The purpose of ____________ is to assess how well the project team, team members, and project manager performed.

Question 59

The _________ of projects by characteristics allows prospective readers, teams, and project managers to be selective in the search and use of report content.

Question 60

A ________ is a methodology that analyzes a past project event to determine what worked and what didn't, develops lessons learned, and creates an action plan that ensures lessons learned are used to improve management of future projects.

Question 61

Identify the three major deliverables for project closure.

Question 62

Some organizations rely simply on an informal discussion between the project manager and the project member while other organizations require project managers to submit written evaluations that describe and assess an individual's performance on a project.

Question 63

How does the project managers meet the challenge to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete?

Question 64

What are the six major activities implementing project closedown?

Question 65

Lessons learned from the Katrina disaster are not limited to the military.Almost every agency and support group, such as individuals, communities, churches, and other groups, has developed lessons learned from their project response experience.

Question 66

A 360-degree performance evaluation includes feedback from peers, project managers, subordinates, and even customers.

Question 67

Implementing closedown includes getting delivery acceptance from the customer.

Question 68

Project Summary is the summary that simply highlights the key findings and facts relating to the project implementation.

Question 69

A project closure where the project is completed early with some parts of the project eliminated would be classified as project failure.

Question 70

Analysis examines in detail the underlying causes of problems, issues, and successes.

Question 71

The most common circumstance for project closure is simply a completed project such as building a new facility or creating a customized information system.

Question 72

Project managers should, when possible, draw comparisons to other team members when conducting individual team member reviews.

Question 73

Performance evaluations of project team members are typically well done because the evaluations are conducted by the team member's home department.

Question 74

The key requirement in selection of the facilitator is one who is the end-user.

Question 75

Identify the four areas of the project closure checklist.

Question 76

The maximum items on a checklist for closing a project are 50.

Question 77

Evaluation of individuals implies measurement against all team members.

Question 78

Retrospective methodology is one positive step toward ensuring lessons learned are developed and implemented.

Question 79

Performance appraisals generally fulfill five important functions.

Question 80

The ideal scenario is to have the team member's next assignment ready when project completion is announced.