Deck 9: Nonverbal Communications: The Messages of Action, Space, Time, and Silence
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Deck 9: Nonverbal Communications: The Messages of Action, Space, Time, and Silence
1
Examples of vocal characteristics include:
A)"ums"
B)"errs"
C)groans
D)"uhhs"
E)all of these
A)"ums"
B)"errs"
C)groans
D)"uhhs"
E)all of these
C
2
A conceptualization in which time is viewed as a finite,scarce resource which must be rationed and controlled is referred to as:
A)m-time
B)bounded time
C)p-time
D)unbounded time
E)f-time
A)m-time
B)bounded time
C)p-time
D)unbounded time
E)f-time
A
3
If you are getting your hair cut,what type of touch will the stylist be likely to use?
A)professional
B)accidental
C)incidental
D)social-politeness
E)intentional
A)professional
B)accidental
C)incidental
D)social-politeness
E)intentional
A
4
If you scowl because you are angry,or frown because you are sad,what function of nonverbal communication are you engaged in?
A)expressing internal states
B)regulating interaction
C)repeating
D)conforming display
E)informing
A)expressing internal states
B)regulating interaction
C)repeating
D)conforming display
E)informing
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5
The correct way to beckon or call someone over to you nonverbally is with:
A)one hand palm up,fingers together,moving toward the body
B)cupping a hand palm down pulling fingers in toward the body
C)right hand up palm out fingers opening and closing
D)it depends on the cultural rules
A)one hand palm up,fingers together,moving toward the body
B)cupping a hand palm down pulling fingers in toward the body
C)right hand up palm out fingers opening and closing
D)it depends on the cultural rules
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6
While all people use various movements to communicate,
A)some movements are more common than others
B)culture teaches people how to use and interpret those movements
C)actors are better at it than others
D)it is only those movements that are innate
A)some movements are more common than others
B)culture teaches people how to use and interpret those movements
C)actors are better at it than others
D)it is only those movements that are innate
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7
Which of the following is true about agreement gestures?
A)they mean the same thing in every culture
B)always indicates agreement
C)are culturally based
D)none of these
A)they mean the same thing in every culture
B)always indicates agreement
C)are culturally based
D)none of these
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8
If you scratch your head because you have an itch,but an observer thinks you are scratching your head because you're confused about something,what type of nonverbal communication has occurred?
A)unintentional
B)intentional
C)emergent
D)non-emergent
E)none
A)unintentional
B)intentional
C)emergent
D)non-emergent
E)none
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9
According the spatial rules of the dominant U.S.culture,two people standing approximately 3 feet apart are likely to be:
A)family or a close friend
B)business acquaintances
C)intimate partner or significant other
D)strangers
E)colleagues
A)family or a close friend
B)business acquaintances
C)intimate partner or significant other
D)strangers
E)colleagues
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10
Gestures include all of the following except:
A)crossing your fingers
B)thumbs up
C) laughter
D)pointing at a person
A)crossing your fingers
B)thumbs up
C) laughter
D)pointing at a person
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11
Identify which of the following statements regarding U.S.gender differences in use of space is/are true:
A)men more frequently walk in front of female partner
B)men claim more space than women
C)men more actively defend their territories
D)under conditions of high density,men are more aggressive in their attempts to regain space
E)all of these
A)men more frequently walk in front of female partner
B)men claim more space than women
C)men more actively defend their territories
D)under conditions of high density,men are more aggressive in their attempts to regain space
E)all of these
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12
If a server asks you if you'd like a refill and you nod in agreement because your mouth is full,what is the nonverbal communication function demonstrated by the nod?
A)regulating
B)repeating
C)substituting
D)conforming display
A)regulating
B)repeating
C)substituting
D)conforming display
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13
Vocal qualities include all of the following except:
A)volume
B)tempo
C)dialect
D)resonance
E)none of these
A)volume
B)tempo
C)dialect
D)resonance
E)none of these
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14
Identify the "unintentional" example of nonverbal communication:
A)smiling to let a friend know you're happy
B)giving a "thumbs up" sign when asked about how you did on your intercultural communication test
C)looking at your watch because you want to leave a conversation
D)looking at your watch to see what time it is
A)smiling to let a friend know you're happy
B)giving a "thumbs up" sign when asked about how you did on your intercultural communication test
C)looking at your watch because you want to leave a conversation
D)looking at your watch to see what time it is
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15
Gestures that are found in one culture and are a property of that specific culture are referred to as:
A)idiosyncratic gestures
B)monomorphic gestures
C)universal gestures
D)proprietary gestures
E)orts
A)idiosyncratic gestures
B)monomorphic gestures
C)universal gestures
D)proprietary gestures
E)orts
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16
The invisible bubble that surrounds a person expands and contracts based on a person's relationship is referred to as:
A)intimate distance
B)personal space
C)mobile territory
D)variable territory
E)transitional territory
A)intimate distance
B)personal space
C)mobile territory
D)variable territory
E)transitional territory
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17
Which of the following is true regarding the nonverbal message value of clothing?
A) it can convey social and economic status;
B)moral standards
C)belief system
D)athletic abilities or interests
E)all of these
A) it can convey social and economic status;
B)moral standards
C)belief system
D)athletic abilities or interests
E)all of these
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18
All of the following statements are true about eye behavior in the dominant U.S.culture except ____.
A)direct gaze signals a positive connection
B)direct eye contact reflects a lack of interest
C)avoiding eye contact is often associated with deceit
D)prolonged stare often perceived as a signal of interest or sexual suggestion
A)direct gaze signals a positive connection
B)direct eye contact reflects a lack of interest
C)avoiding eye contact is often associated with deceit
D)prolonged stare often perceived as a signal of interest or sexual suggestion
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19
If a person say's "ok" while gesturing with a 'thumbs-up' or 'a-ok' sign,what is the function o the nonverbal communication?
A)regulating
B)repeating
C)substituting
D)creating identity
E)conforming display
A)regulating
B)repeating
C)substituting
D)creating identity
E)conforming display
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20
If a person in the U.S.tells a child,"I'll be there in a minute," what type of time are they referencing?
A)formal
B)social
C)informal
D)professional
E)rational
A)formal
B)social
C)informal
D)professional
E)rational
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21
Many of the critical meanings generated in human encounters are elicited by touch,glance,vocal nuance,etc. ,with or without accompanying words.
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22
Hijabs tend to generate more controversy in non-Muslim nations than Burqas.
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23
The "thumbs up" sign is considered positive in the U.S.as well as in Australia and West Africa.
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24
The majority opinion among scholars is that there are universal facial expressions for which people have similar meanings.
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25
If you say "good job" while giving the 'thumbs up' sign,you are substituting the message with nonverbal communication.
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26
What dimension of nonverbal communication puts an increased burden on you whether you are the sender or the receiver?
A)nonverbal sensitization
B)nonverbal ambiguity
C)nonverbal monomorphism
D)nonverbal polymorphism
E)nonverbal sensitivity
A)nonverbal sensitization
B)nonverbal ambiguity
C)nonverbal monomorphism
D)nonverbal polymorphism
E)nonverbal sensitivity
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27
Indians will indicate agreement by tossing their heads side to side,in contrast to Americans,who nod up and down.
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28
Appearance is important because it often determines whether an interaction will occur or not.
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29
Nonverbal behavior has little role in regulating interactions.
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30
Gestures are a nonverbal vocabulary that people use,both intentionally and unintentionally,to share their internal states.
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31
There are so many nuances to bowing in Japan that young children begin to learn this nonverbal behavior at a very young age.
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32
It is virtually impossible to separate verbal and nonverbal behavior into two separate and distinct categories.
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33
People use a person's attractiveness to make inferences about that individual's intelligence,gender,age,approachability,etc.
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34
All of the following are purposes of silence except:
A)give participants time to think
B)provide feedback
C)reward
D)punishment
E)suppress an emotion
A)give participants time to think
B)provide feedback
C)reward
D)punishment
E)suppress an emotion
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35
An example of an idiosyncratic gesture would be the French,who often will pull the skin down below their right eye to indicate distrust,disbelief,or suspicion.
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36
The Japanese and Chinese restraint of strong feelings is considered to be a sign of immaturity and foolishness.
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37
Whether it is fear,joy,anger,or sadness,your posture,face,and eyes convey your feelings without you having to utter a word.
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38
Because communication is rule-governed,improving the nonverbal aspects requires:
A)being sensitive to context
B)knowing your culture
C)being aware of nonverbal ambiguity
D)monitoring feedback and your nonverbal actions
E)all of these
A)being sensitive to context
B)knowing your culture
C)being aware of nonverbal ambiguity
D)monitoring feedback and your nonverbal actions
E)all of these
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39
Decorating the body appears to be a unique to certain cultures.
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40
Nonverbal communication is always intentional.
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41
Explain the role of nonverbal communication in the formation of identity.
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42
People of the Asian world tend to think of time as something fixed in nature.
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43
When we talk about the pitch,tone,rate,and tempo of speech,we are referring to vocal characterizers.
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44
African Americans tend to use less inflection and vocal range than most white Americans.
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45
Umms,ers,likes,and you knows in a stream of speech are referred to as vocal segregates.
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46
Laughing and crying are both considered vocal characteristics.
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47
P-time,or polychromic time,is an orientation common in Arab,African,and Latin American cultures.
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48
List and describe the functions of nonverbal communication. Provide an intercultural communication example for each.
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49
What is the role of intentionality in nonverbal communication?
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50
Mexican Americans consider sustained eye contact when speaking directly to someone as rude.
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51
The many rules implicit in our culture about looking at others are a tacit admission that eye contact is perhaps the single most important facial cue.
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52
Muslim women seldom touch or are touched by members outside of their family.
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53
Are there cultural universals in nonverbal communication? Justify your answer.
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54
According to Hall's distance zones,4 ft.to 12 ft.is considered to be social distance.
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55
If a cashier touches your hand while giving you change,this is referred to as professional touch.
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56
Scheduling a job interview for 2:00 pm is an example of formal use of time.
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57
Discuss the relationship between culture and appearance. Include the concepts of beauty and skin color.
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58
Because of the business standard,American offices and furniture are arranged in much the same way as they are in China,Japan,France,Germany,etc.
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59
A silent reaction to a business proposal would seem negative to American,French,and German executives,but not Arabic executives.
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60
During negotiations,Americans have similar expectations with regard to small talk as their Japanese counterparts.
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61
How does the communicative value of body movement vary across cultures? Include examples of both posture,and gestures.
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62
What is meant by the term polychromic time,or P-time? Identify two cultures that share this orientation and provide examples that demonstrate the relationship.
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63
Compare and contrast the concepts of eye contact,gaze,and staring. Include examples both within and outside the U.S.
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64
Provide at least three examples of attire associated with the Muslim faith. Discuss the meaning of these items within the culture as well as how they might be perceived by non-Muslim cultures.
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65
Compare and contrast the concepts of formal and informal time.
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66
Compare the cultural norms of touch in the U.S.to at least two other cultures. Be specific.
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67
Differentiate between idiosyncratic,agreement,and beckoning gestures. Be sure to demonstrate cultural differences for each.
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68
How does the frequency and intensity of gestures vary across cultures?
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69
Based on the recommendations offered in the text,what steps should you take to help improve your nonverbal communication skills?
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70
What is the role of silence in communication? How is it used in different cultures?
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71
Explain what is meant by monochronic time,or M-time. Name at least two cultures that have this orientation and provide two examples that demonstrate the relationship.
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72
List and describe the six different types of touch identified in the dominant U.S.culture.
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73
What is paralanguage? What are its primary components?
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74
Identify at least three cultures which have different interpretations or rules of facial expression when compared to the United States. Be sure to identify both the culture and the nonverbal "rule."
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75
How do the rules of seating differ from culture to culture and what does seating communicate? Include at least two specific examples.
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76
Identify Hall's distance zones for defining personal space rules in the U.S. How might individuals from other cultures benefit from knowing them? How can it help with other cultures?
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77
Describe an interaction in which vocal qualities,vocal characteristics,and vocal segregates are involved. Identify each instance and explain why they exemplify each concept.
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78
What is meant by a culture's orientation toward punctuality and pace? Define each concept and provide examples.
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