Deck 15: Managing Information and Technology: Finding New Ways to Learn and Link

Question 1

A network links computer resources using either a wired or wireless connection.

Answer 1

True

Question 2

The GUI allows users to enter commands by clicking on icons on the computer screen or by tapping or swiping them on devices with a touch screen.

Answer 2

True

Question 3

Application software is the software that helps users perform desired tasks.

Answer 3

True

Question 4

Utility programs are applications software packages, such as word processor and spreadsheet programs, that help users perform a desired task.

Question 5

Businesses develop intranets so valued customers have access to internal information that is not available to the general public.

Question 6

Operating systems perform tasks such as managing the computer's file system and allocating computer memory among various applications.

Question 7

The World Wide Web is simply another name for the Internet.

Question 8

Utility programs are supplemental operating system software, such as firewalls, spam blockers, and other security software.

Question 9

The fundamental form of system software is the operating system, which controls the way the computer functions at its most basic level.

Question 10

GUI stands for Graphical Unit Interchange.

Question 11

The physical components used to collect, store, organize, and process data and to distribute information are referred to as software.

Question 12

Internet2 is a new Internet that utilizes technologies that give it a speed and capacity that far exceed those of the current Internet. Only institutions participating in a consortium of dues-paying members have access to Internet2.

Question 13

Beginning 1996, several leading research universities, corporations, and other organizations formed a coalition to create a new generation of Internet technology based on fibre-optic cable.

Question 14

The Internet is a network of networks, consisting of hundreds of thousands of smaller networks, operating under a common set of rules so each can communicate with the others.

Question 15

The World Wide Web is the part of the Internet that consists of documents written in HTML. This is the part of the Internet that receives the most attention from the general public.

Question 16

Horizontal market software consists of highly specialized applications used in a particular industry such as medicine, law, or accounting.

Question 17

Igor loves to download music and video over the Internet. But he is finding that even with his high-speed connection, it sometimes takes a long time to download the files he wants. Internet2 is designed primarily to meet the needs of people like Igor.

Question 18

Cloud computing means using Internet-based storage capacity, applications and processing power to supplement or replace internally owned computer resources.

Question 19

Hardware consists of computer programs that provide instructions to a computer so that it can perform a desired task.

Question 20

Abel Webb works for the Greater Garrisonville Power Company. His job involves creating confidential reports and other documents that he posts to an internal server. While employees can view and even download these confidential materials using a Web browser, people outside the company have no access to them. This suggests that Garrisonville Power is using an intranet.

Question 21

Red Eye Shipping Inc. has purchased a business intelligence system. The main advantage of such a system is that it eliminates the need for maintaining large data warehouses and using complex techniques such as data mining.

Question 22

Most business were reluctant to embrace Cloud computing, citing concerns about broadband and costs.

Question 23

Data are facts and figures that have been organized in a way that makes them immediately useful to decision makers.

Question 24

AM/PM Consulting is a leader in the creation of expert systems used in a variety of industries. During the process of developing such systems for an application, AM/PM's programmers are likely to spend a lot of time interviewing human experts in that field to gain insights into how they solve problems.

Question 25

Data are facts and figures that do not become information until they are organized and presented in a way that makes them useful to the end user.

Question 26

A query is a request for the database management software to search for data that matches specific criteria.

Question 27

Expert systems help their users solve a problem or accomplish a task by asking the user a series of questions, basing each new question on the response to previous questions. The program continues to ask questions until it has enough information to reach a decision and make a recommendation.

Question 28

One of the main advantages of expert systems is that they are easy and inexpensive to develop.

Question 29

Cloud computing is another term used for surfing the Internet.

Question 30

Data mining is most effective at locating relationships among data stored on small, highly specialized databases, such as the database for a single department or division within a company.

Question 31

Maisie O'Hara is a sales manager with Moonbux Coffee. Her sales department has a database indicating what each customer has purchased. The company is introducing a new line of gourmet coffees, and Maisie wants to contact customers who bought the Moonbux's older line of gourmet coffees to inform them of the new products. In order to obtain a list of customers, Maisie could enter a query into the database.

Question 32

TurboTax™ is a software program that takes the customer through a series of tax-related questions. Based on the customer's responses, the system will select the next question. In the end, it provides all the information the customer needs to file a return to Canada Revenue Agency, including the amount of taxes owed or the amount of a refund to expect. TurboTaxTM is an example of an expert system.

Question 33

An advantage of an expert system is that it is capable of solving a wide variety of problems, including those that are quite different from the problems it was originally designed to solve.

Question 34

The Cloud offers its users the ability to access a vast array of computing resources without the need to invest heavily in expensive new hardware, software, and IT personnel.

Question 35

E-commerce refers to using the Internet to facilitate the exchange of goods and services.

Question 36

A data warehouse is a physical storage facility used by management to store and file all hard copies of important documents generated by the business.

Question 37

A database is a type of software that is primarily used to perform computations based on complex formulas, such as those used by accountants or engineers.

Question 38

A data warehouse is a large, organization-wide database providing a centralized location for storing data from both the organization's own databases and external sources.

Question 39

Businesses develop decision support systems (DSS) to give managers access to large quantities of data and the processing power to convert the data into high-quality information.

Question 40

Data mining uses powerful statistical and mathematical techniques to analyze the vast amounts of data in data warehouses in order to identify information that was previously hidden.

Question 41

B2B e-commerce consists of markets where businesses buy from and sell to other businesses.

Question 42

Viral marketing is not as effective as traditional buzz marketing because the latter tactic allows for messages to reach a wider audience at a faster speed.

Question 43

Spyware is a type of malware.

Question 44

Viral marketing is popular with businesses because it is a legitimate online word-of-mouth promotional campaign.

Question 45

Radio frequency identification (RFID) is the use of microchips to transmit information about a device, product, or person to a RFID reader that is within range.

Question 46

Pharming is a scam that seeks to steal identities by routing Internet traffic to fake websites.

Question 47

Once you install antivirus software on your computer, you are secured against viruses for life.

Question 48

Viral marketing uses computer viruses to deliver unsolicited advertisements to a user's computer.

Question 49

E-marketplaces are a great new way for companies to make quick payments with little effort but they require expensive dedicated connections between firms.

Question 50

eMarketplaces provide a platform for businesses in specific B2B markets to interact.

Question 51

A small firm that manufactures specialized automobile parts would be unable to participate in an e-marketplace since accessing such markets requires expensive specialized communications equipment that only larger firms can afford.

Question 52

Electronic bill presentment and payment is a method in which bills are sent to customers via e-mail. Many banks offer this service.

Question 53

Intellectual property is the result of creative or intellectual effort, such as books, musical works, inventions, and computer software.

Question 54

To protect your computer from spyware and viruses remove the hard drive before accessing the Internet.

Question 55

The main purpose of RFID chips is to transmit a serial number that uniquely identifies a person, product, or device.

Question 56

Many firms have used the Internet to implement very effective viral marketing campaigns that encourage customers and others not employed by the seller to help promote the seller's products.

Question 57

B2C e-commerce refers to online business trades between companies.

Question 58

Margot Reed works for a major manufacturer that is having trouble tracking components and materials as they move through its supply chain. Margot wants to find a technology that will uniquely identify items to simplify the tracking process. She is likely to be interested in considering RFID chips to solve this problem.

Question 59

Software that is created and distributed with malicious intent is called malware.

Question 60

A cybermediary is an Internet-based firm specializing in the secure electronic transfer of funds.

Question 61

Spam filters are guaranteed to stop spammers from forcing people to give private information on the Internet.

Question 62

A firewall is special material software that hackers place on your computer to prevent you from accessing your data.

Question 63

So far the music industry is the only industry that has experienced significant losses in revenue as the result of piracy.

Question 64

Spam is unsolicited e-mail usually sent to very large numbers of recipients, many of whom may not have interest in the message.

Question 65

Viruses can erase or modify data on your hard drive, prevent computer start-up, or find and send personal information stored on your hard drive to unauthorized people. Viruses are often hidden in e-mails, instant messages, or files downloaded from the Internet.

Question 66

What are hard drives, keyboards, monitors, and printers examples of?

A) hardware
B) RFID technology
C) software
D) operating systems

Question 67

Intellectual property refers to products that result from creative and intellectual effort, such as books, musical works, inventions, and computer software.

Question 68

Spyware installs itself on your computer without permission and then tracks your computer behaviour.

Question 69

A strong password is any combination of at least five characters consisting of both letters and numbers and isn't a common word or name.

Question 70

Piracy of intellectual property occurs when someone reproduces and distributes copyrighted work without obtaining permission from-or providing compensation to-the owner of the copyrighted material.

Question 71

Hackers are skilled computer users who use their expertise to gain unauthorized access to other people's computers.

Question 72

Which of the following refers to the physical components used to collect, store, organize, and process data and to distribute information?

A) hardware
B) intranet
C) extranet
D) software

Question 73

Black-hat hackers are hackers who have no harmful intent. Instead they hack into computers simply for the intellectual challenge it involves.

Question 74

Phishers send illegitimate e-mail messages to unsuspecting individuals in an attempt to get personal information from the recipient. Often using official-sounding language and official-looking graphics, such as corporate logos, the messages appear authentic.

Question 75

Spyware, spam, and viruses contain no programming codes and are simple text files that can be overwritten by specialized software.

Question 76

The basic difference between computer viruses on the one hand and spyware on the other is that a virus has the ability to spread automatically to other computers.

Question 77

Unfortunately, there is almost nothing the typical computer user can do to significantly reduce the risks associated with computer viruses, hackers, and spyware.

Question 78

Deleting e-mail messages from your inbox on a regular basis is an effective way of eliminating the possibility that others will be able to read your messages.

Question 79

Intellectual property that is protected by copyright law includes corporate logos.

Question 80

Phishing is a scam where official-looking e-mails are sent to individuals in an attempt to get them to divulge private information such as passwords, usernames, and account numbers.