Deck 10: Working in Groups and Teams

Question 1

An example of a country with an individualistic society is:

A) United States
B) Latin America
C) Saudi Arabia
D) All of the above

Answer 1

A

Question 2

Which of the following researchers outlined procedures for using groups successfully to introduce changes at both the individual and organizational levels?

A) McGrath and Altman
B) Schein and Bennis
C) Elton and Mayo
D) Hawthorne and Elkins

Answer 2

B

Question 3

Which of the following is not a stage in the development of teams?

A) Forming
B) Storming
C) Performing
D) Reforming

Answer 3

D

Question 4

Which of the following types of teams serves the purpose of breaking down the barriers that exist in a hierarchical organization with a long history of division of labor and division of tasks?

A) Cross-functional teams
B) Self-directed work teams
C) Top management teams
D) Virtual teams

Question 5

A task-oriented member who enjoys providing the team with good technical information and data is known as a:

A) Collaborator
B) Communicator
C) Contributor
D) Challenger

Question 6

Which of the following is NOT an indicator of a good team experience?

A) Members give each other a chance to speak
B) Members are valued for their ideas
C) Members are committed to implementation
D) Members don't have to follow a set agenda

Question 7

According to Gardenswartz and Rowe,what is the second level for examining the diversity that individuals bring to the organization?

A) Internal dimensions
B) External dimensions
C) Personality
D) Organizational dimensions

Question 8

Which of the following types of teams sets the course for the organization,but it rarely is involved in the day-to-day operations of the organization?

A) Cross-functional teams
B) Self-directed work teams
C) Top management teams
D) Process-improvement teams

Question 9

How many teams members are recommended,according to your textbook?

A) 4
B) 6
C) 7
D) 10

Question 10

Internal dimensions include:

A) Ethnicity
B) Income
C) Marital status
D) Appearance

Question 11

Jamal encourages risk taking and is appreciated for his or her candor and openness.He is most likely a:

A) Challenger
B) Communicator
C) Collaborator
D) Contributor

Question 12

Important issues to consider about team effectiveness include:

A) The structure of the team
B) The size of the team
C) The life expectancy of the team
D) All of the above

Question 13

Which of the following is NOT a type of team?

A) Project teams
B) Cross-functional teams
C) Virtual teams
D) Imaginary teams

Question 14

Which of the following is a characteristic of teams?

A) Teams are intact social systems
B) Teams operate in an organizational context
C) Teams produce some outcomes for which members have collective responsibility
D) All of the above

Question 15

Training of team members should include:

A) Action skills
B) Mathematic skills
C) Public speaking skills
D) Reading skills

Question 16

External dimensions include:

A) Physical ability
B) Religion
C) Age
D) Seniority

Question 17

Which of the following is NOT a reason that teams are more effective than individuals?

A) Teams produce a greater number of ideas and pieces of information than individuals acting alone
B) Teams have higher levels of motivation and performance than individuals acting alone
C) Team members are less likely to entertain risky alternatives
D) Teams offset personal biases and blind spots that inhibit effective problem analysis

Question 18

A potential cause for team conflict may be:

A) Personality differences
B) Overly emotional team members
C) Both A & B
D) None of the above

Question 19

Which of the following conditions does NOT need to be met in order for a team to be productive?

A) Commitment to goals on the part of the team and senior management
B) Opportunity for teamwork as created by senior management or other individuals
C) Clarity of goals as provided or developed by the team
D) Lack of challenges from customers and competitors

Question 20

Which of the following roles of leaders includes providing training and encouragement to participants?

A) Initiators
B) Models
C) Coaches
D) Managers

Question 21

Tensions among team members can be productive and help the performance of the team.

Question 22

High performing teams are known for conflict avoidance.

Question 23

Without a commitment to achieving a goal or completing a task,a group is not a team.

Question 24

Virtual teams report higher levels of participation,higher satisfaction,and better cost performance.

Question 25

During the conforming stage,the team must learn to cope with conflict,differences,and disruptions.

Question 26

Compare and contrast the different types of teams.Do certain types of team work better in certain situations? Discuss,providing relevant examples where appropriate.

Question 27

According to Parker (1990),there are four primary styles of team players.Define each of the styles and discuss the different ways each style contributes to the team.

Question 28

Detail the indicators of positive and negative experiences in teamwork.How might your optimize team performance? Discuss,providing relevant examples where appropriate.

Question 29

It is crucial to the success of teams that team members respect and trust each other.

Question 30

Some of the more effective team building occurs on an informal basis.

Question 31

Discuss best practices for implementing teams.How can managers assure that implementing a team concept will be effective?

Question 32

Leaders lose power in the transition to teams.

Question 33

A team that is geographically disperse and relies on information technology to function is called a:

A) Virtual team
B) Dynamic team
C) Project team
D) Self-directed team

Question 34

A group with members whose personality types differ dramatically are likely to have more trouble with problem solving because they will have trouble looking at different sides of a particular issue.

Question 35

Emotional intelligence has been found to be an important factor in predicting team performance.

Question 36

Compare and contrast groups and teams.How are they similar? How do they differ?

Question 37

Once the process is clearly defined,it should be the responsibility of the team to control the process.

Question 38

How do you assess team performance? What are some questions you should use to evaluate team performance? Discuss,providing relevant examples where appropriate.