Deck 8: Strategy Formulation: Functional Strategy and Strategic Choice

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Question
Leveraged buyouts are also sometimes referred to as

A) leveraged bargains.
B) management buyouts.
C) management bargains.
D) coordinated buyouts.
E) debt buyouts.
Use Space or
up arrow
down arrow
to flip the card.
Question
When Smith & Wesson puts its name on others' products,like men's cologne,it is using which marketing strategy?

A) demand pricing
B) brand pricing
C) brand extension
D) penetration extension
E) demand extension
Question
Which type of pricing takes advantage of the demand curve while the product is still novel and competitors are few to increase profits?

A) demand pricing
B) skim pricing
C) competitive pricing
D) penetration pricing
E) loss-leader pricing
Question
Which strategy is developed to pull together the various activities and competencies of each department so that corporate and business unit performance improves and resource productivity is maximized?

A) business strategy
B) competitive strategy
C) generic strategy
D) enterprise strategy
E) functional strategy
Question
A company may use which of the following trade promotions to "pull" their products through the distribution system?

A) discounts
B) in-store special offers
C) advertising allowances
D) coupons
E) consumer advertising
Question
The pricing,selling,and distributing of a product is referred to as a(n)________ strategy.

A) functional
B) marketing
C) operations
D) financial
E) human resource management
Question
When a company exchanges 200 shares of stock worth $20 each for 100 shares worth $40 each,they are using

A) tracking stock.
B) holding stock.
C) a leveraged buyout.
D) reverse stock split.
E) split stock.
Question
When a company spends a large amount of money on trade promotion in order to gain or hold shelf space in retail outlets,a company is using a ________ strategy.

A) pull
B) push
C) financial
D) dedicated line
E) dynamic pricing
Question
A company that pioneers an innovation is called a

A) technological follower.
B) technological opportunist.
C) technological leader.
D) technological manufacturer.
E) technological entrepreneur.
Question
The strategy that deals with product and process innovation and improvement is known as a(n)________ strategy.

A) marketing
B) R&D
C) operations
D) financial
E) human resource management
Question
A company that imitates the products of competitors is referred to as a

A) technological follower.
B) technological opportunist.
C) technological leader.
D) technological manufacturer.
E) technological entrepreneur.
Question
Which type of pricing attempts to hasten market development and offers the pioneer the opportunity to utilize the experience curve to gain market share with a low price and dominate the industry?

A) demand pricing
B) competitive pricing
C) skim pricing
D) penetration pricing
E) loss-leader pricing
Question
If a company wishes to be a technological leader and also maintain a cost advantage,the appropriate R&D strategy would be to

A) increase the cost of the product.
B) lower the cost of the product or value activities by learning from the leader's experience.
C) avoid R&D costs through imitation.
D) create low-cost ways of performing value activities.
E) innovate in other activities to increase buyer value.
Question
When Intel opened four small-scale research facilities adjacent to universities to promote the cross-pollination of ideas,they were using which approach to R&D?

A) open innovation
B) differentiation
C) technology scouting
D) continuous improvement
E) technology leadership
Question
All of the following are benefits for a company to raising its debt levels EXCEPT

A) deter takeover attempts by other firms.
B) improve productivity.
C) improve cash flows.
D) force management to focus on core businesses.
E) improve strategic options available.
Question
P&G decreed that the company would search outside their organization for new ideas.To achieve this,the company used

A) technology scouts.
B) a technological follower strategy.
C) open sourcing.
D) outsourcing.
E) offshoring.
Question
The reconfiguring of people,processes,units,and technology to give customers exactly what they want and when they want it is known as

A) mass customization.
B) modular manufacturing.
C) a connected line batch flow.
D) open innovation.
E) a push marketing strategy.
Question
Which of the following is not a goal of financial strategies?

A) Examine the financial implication of corporate and business-level strategic options and identify the best financial course of action.
B) Provide the corporation with the appropriate financial structure and funds to achieve its overall objectives.
C) Institute a new product development plan to generate profit gain market share.
D) Provide competitive advantage through a lower cost of funds and a flexible ability to raise capital to support a business strategy.
E) Attempt to maximize the financial value of the firm.
Question
A popular financial strategy in which a company is acquired in a transaction financed largely by debt and eventually paid with money generated from the acquired company's operations or by sale of its assets is

A) illegal in most countries.
B) a good way to build a core competency.
C) an application of the capital asset pricing model.
D) the leveraged buyout.
E) an example of internal financing.
Question
The type of marketing strategy in which a company captures a larger share of an existing market for current products through market saturation or market penetration or develops new markets for current products is called

A) market development.
B) push strategy.
C) product development.
D) pull strategy.
E) skimming the cream.
Question
The purchasing strategy in which two suppliers are the sole suppliers of different parts,but are also the backup suppliers for each other's parts is

A) sole sourcing.
B) multiple sourcing.
C) just-in-time sourcing.
D) backup sourcing.
E) parallel sourcing.
Question
Avon is an example of a company that demonstrated having a diverse workforce

A) can be a competitive advantage.
B) can lower productivity.
C) can be an effective logistics strategy.
D) can hinder quality.
E) hinders growth.
Question
If a company wishes to be a technological follower and also pursue a differentiation strategy,the appropriate R&D strategy would be to

A) adapt the product or delivery system more closely to buyer needs by learning from the leader's experience.
B) value activities by learning from the leader's experience.
C) avoid R&D costs through imitation.
D) create low-cost ways of performing value activities.
E) innovate in other activities to increase buyer value.
Question
Companies such as Georgia-Pacific,Marriott,and Union Carbide view the ________ as an important way to differentiate themselves from the competition,to add value,and to reduce costs.

A) R&D function
B) logistics function
C) finance function
D) engineering function
E) purchasing function
Question
As it relates to operations,AMT stands for

A) Automated Manufacturing Technology.
B) Advanced Manufacturing Technology.
C) Asymptotic Manufacturing Technology.
D) Advanced Monotone Technology.
E) Automated Manufacturing Technician.
Question
When components are standardized and each machine functions like a job shop but is positioned in the same order as the parts are processed,this setup is known as

A) mass customization.
B) connected line batch flow.
C) connected job flow.
D) mass batch flow.
E) mass job flow.
Question
Church & Dwight uses the line extension strategy when they put the Arm & Hammer name on various new food products.
Question
Three trends are evident in logistics: outsourcing,the use of the Internet,and

A) centralization.
B) downsizing.
C) logistical partnerships.
D) computerization.
E) containerized shipping.
Question
When a company deals with obtaining raw materials,parts,and supplies needed to perform the operations function,the company is developing its ________ strategy.

A) operations
B) purchasing
C) R&D
D) financial
E) human resource management
Question
When there are highly automated assembly lines making one mass-produced product using little human labor,this setup is called

A) dedicated transfer lines.
B) connected line batch flow.
C) connected job flow.
D) mass batch lines.
E) mass job flow.
Question
The importance of sole sourcing was supported by Deming to obtain high supplier quality.
Question
The use of 3-D printing demonstrates which manufacturing strategy?

A) continuous improvement
B) mass production
C) job shop
D) mass customization
E) just-in-time
Question
Continuous improvement is an operations concept developed by Deming and perfected by firms in

A) the United States.
B) Sweden.
C) Japan.
D) Germany.
E) Canada.
Question
A flexible manufacturing system is

A) one-of-a-kind production using skilled labor.
B) highly automated assembly lines making one mass-produced product using little human labor.
C) a grouping of parts into manufacturing families to produce a wide variety of mass-produced items.
D) a process utilizing the just-in-time (JIT) method of manufacturing.
E) standardization of components with each machine functioning like a job shop, but is positioned in the same order as the parts are processed.
Question
The concept of ________ was taken one step further in JIT II,in which vendor sales representatives usually have desks next to the purchasing company's factory floor,attend production status meetings,visit the R&D lab,and analyze the purchasing company's sales forecasts.

A) multiple sourcing
B) outsourcing
C) sole sourcing
D) parallel sourcing
E) all of the above
Question
A recent trend in information systems strategy used by multi-national corporations is

A) computerizing accounting.
B) automating customer service.
C) practicing follow-the-sun management.
D) replacing Fortran with Cobol in order to boost productivity.
E) replacing mainframe computers with robots.
Question
The purchasing strategy used by an automobile manufacturer when it orders seats for a specific car model from several vendors is

A) sole sourcing.
B) multiple sourcing.
C) just-in-time sourcing.
D) backup sourcing.
E) parallel sourcing.
Question
When a company determines how and where a product or service is to be manufactured,the level of vertical integration in the production process,the deployment of physical resources,and relationships with suppliers,the company is developing its ________ strategy.

A) marketing
B) operations
C) R&D
D) financial
E) human resource management
Question
When Dell Computer's customers use the Internet to design their own computers,this demonstrates which manufacturing strategy?

A) continuous improvement
B) mass production
C) job shop
D) mass customization
E) just-in-time
Question
The flow of products into and out of the manufacturing process is a factor when developing a(n)________ strategy.

A) marketing
B) logistics
C) operations
D) financial
E) human resource management
Question
Research indicates that the use of work teams leads to decreased quality and productivity as well as lower employee satisfaction and commitment as a result of less accountability.
Question
Penetration pricing attempts to hasten market development and offers the pioneer the opportunity to use the experience curve to gain market share with a low price and dominate the industry.
Question
In a leveraged buyout,the acquired company,in effect,pays for its own acquisition.
Question
An operations strategy determines how and where a product or service is to be manufactured,the level of vertical integration in the production process,the deployment of physical resources,and relationships with suppliers.
Question
The orientation of the functional strategy is dictated by its parent business unit's strategy.
Question
W.Edwards Deming,a well-known management consultant,strongly recommended sole sourcing as the only manageable way to obtain high supplier quality.
Question
The use of the Internet to market goods directly to the customer allows a company to use dynamic pricing.
Question
When Colgate-Palmolive and Unilever take a successful product that they marketed in one part of the world and market it elsewhere,they are following a market development strategy.
Question
Using a market development strategy,a company can capture a larger share of an existing market for current products or develop new markets for current products.
Question
An example of the use of the leader R&D functional strategy to achieve a differentiation competitive advantage is Nike Inc.
Question
When the Kellogg Company changed to a push strategy,they spent more money on consumer advertising designed to build brand awareness so that shoppers will ask for the products.
Question
The automobile industry is currently experimenting with the strategy of mass customization in which pre-assembled sub-assemblies are delivered as they are needed to a company's assembly line workers.
Question
A financial strategy examines the financial implications of corporate and business-level strategic options and identifies the best financial course of action.
Question
Logistics strategy deals with the flow of products into and out of the manufacturing process.
Question
Equity financing is preferred for unrelated diversification while debt financing is preferred for related diversification.
Question
Two suppliers are the sole suppliers of two different parts,but they are also backup suppliers for each other's parts in parallel sourcing.
Question
A company,such as Church & Dwight,follows the market development strategy of developing new uses and/or markets for current products such as for its successful product: Arm & Hammer brand baking soda.
Question
The continuous improvement system was developed by Deming.
Question
A product development strategy deals with pricing,selling,and distributing a product.
Question
Each business unit has its own set of departments,each with its own functional strategy.
Question
The key to outsourcing is to purchase from the outside only those activities that

A) are not key to the company's distinctive competence.
B) are very expensive.
C) provide the company competitive advantage.
D) are provided by an important supplier.
E) are not very expensive.
Question
Outsourcing is the alternative to vertical integration.
Question
Discuss W.Edwards Deming's position on sole sourcing.
Question
According to a recent survey by Deloitte Consulting,the most popular outsourced activity was

A) marketing.
B) sales.
C) finance.
D) R&D.
E) information technology.
Question
Which of the following is not one of the major outsourcing errors that should be avoided?

A) failure to keep core activities in-house
B) selecting the wrong vendor
C) writing a poor contract
D) micromanaging the outsourced activity to maintain control
E) overlooking personnel issues
Question
A company that keeps up by imitating a leading company's strategy while ignoring its own strengths and weaknesses is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
Question
Give an example of a technological leader.
Question
The key to outsourcing is to purchase from outside only those activities that are not key to the company's distinctive competencies.
Question
What is a functional strategy?
Question
Multi-national corporations use sophisticated intranets to allow employees to practice follow-the-sun management,in which project team members living in one country can pass their work to team members in another country in which the workday is just beginning.
Question
Distinguish between a market development and a product development strategy.
Question
A company which has invested so heavily in a particular strategy that it will not consider a change in this strategy even if it is not successful,would be an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
Question
What is outsourcing? What are the seven major outsourcing errors that should be avoided?
Question
A company that has previously found great success pioneering an extremely successful product that is presently trying to turn another "long-shot" into a success would be an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
Question
What does a financial strategy examine?
Question
A corporation might have invested so much in a particular strategy that top management is unwilling to accept its failure.This is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
Question
The top factors in a successful ________ seemed to be a spirit of partnership,a well-designed agreement,joint governance,and consistent communication.

A) IT relationship
B) customer relationship management
C) outsourcing relationship
D) logistics relationship
E) accounting relationship
Question
Outsourcing is the reverse of vertical integration.
Question
Since the deregulation of the airline industry,major airlines have entered into a spirited battle for market share by cutting prices and offering special deals.This is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
Question
Purchasing a product or service from an outside contractor that had been previously provided internally is called

A) vertical integration.
B) horizontal integration.
C) transaction costing.
D) outsourcing.
E) geographic integration.
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Deck 8: Strategy Formulation: Functional Strategy and Strategic Choice
1
Leveraged buyouts are also sometimes referred to as

A) leveraged bargains.
B) management buyouts.
C) management bargains.
D) coordinated buyouts.
E) debt buyouts.
B
2
When Smith & Wesson puts its name on others' products,like men's cologne,it is using which marketing strategy?

A) demand pricing
B) brand pricing
C) brand extension
D) penetration extension
E) demand extension
C
3
Which type of pricing takes advantage of the demand curve while the product is still novel and competitors are few to increase profits?

A) demand pricing
B) skim pricing
C) competitive pricing
D) penetration pricing
E) loss-leader pricing
B
4
Which strategy is developed to pull together the various activities and competencies of each department so that corporate and business unit performance improves and resource productivity is maximized?

A) business strategy
B) competitive strategy
C) generic strategy
D) enterprise strategy
E) functional strategy
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
5
A company may use which of the following trade promotions to "pull" their products through the distribution system?

A) discounts
B) in-store special offers
C) advertising allowances
D) coupons
E) consumer advertising
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
6
The pricing,selling,and distributing of a product is referred to as a(n)________ strategy.

A) functional
B) marketing
C) operations
D) financial
E) human resource management
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
7
When a company exchanges 200 shares of stock worth $20 each for 100 shares worth $40 each,they are using

A) tracking stock.
B) holding stock.
C) a leveraged buyout.
D) reverse stock split.
E) split stock.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
8
When a company spends a large amount of money on trade promotion in order to gain or hold shelf space in retail outlets,a company is using a ________ strategy.

A) pull
B) push
C) financial
D) dedicated line
E) dynamic pricing
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
9
A company that pioneers an innovation is called a

A) technological follower.
B) technological opportunist.
C) technological leader.
D) technological manufacturer.
E) technological entrepreneur.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
10
The strategy that deals with product and process innovation and improvement is known as a(n)________ strategy.

A) marketing
B) R&D
C) operations
D) financial
E) human resource management
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
11
A company that imitates the products of competitors is referred to as a

A) technological follower.
B) technological opportunist.
C) technological leader.
D) technological manufacturer.
E) technological entrepreneur.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
12
Which type of pricing attempts to hasten market development and offers the pioneer the opportunity to utilize the experience curve to gain market share with a low price and dominate the industry?

A) demand pricing
B) competitive pricing
C) skim pricing
D) penetration pricing
E) loss-leader pricing
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
13
If a company wishes to be a technological leader and also maintain a cost advantage,the appropriate R&D strategy would be to

A) increase the cost of the product.
B) lower the cost of the product or value activities by learning from the leader's experience.
C) avoid R&D costs through imitation.
D) create low-cost ways of performing value activities.
E) innovate in other activities to increase buyer value.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
14
When Intel opened four small-scale research facilities adjacent to universities to promote the cross-pollination of ideas,they were using which approach to R&D?

A) open innovation
B) differentiation
C) technology scouting
D) continuous improvement
E) technology leadership
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
15
All of the following are benefits for a company to raising its debt levels EXCEPT

A) deter takeover attempts by other firms.
B) improve productivity.
C) improve cash flows.
D) force management to focus on core businesses.
E) improve strategic options available.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
16
P&G decreed that the company would search outside their organization for new ideas.To achieve this,the company used

A) technology scouts.
B) a technological follower strategy.
C) open sourcing.
D) outsourcing.
E) offshoring.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
17
The reconfiguring of people,processes,units,and technology to give customers exactly what they want and when they want it is known as

A) mass customization.
B) modular manufacturing.
C) a connected line batch flow.
D) open innovation.
E) a push marketing strategy.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
18
Which of the following is not a goal of financial strategies?

A) Examine the financial implication of corporate and business-level strategic options and identify the best financial course of action.
B) Provide the corporation with the appropriate financial structure and funds to achieve its overall objectives.
C) Institute a new product development plan to generate profit gain market share.
D) Provide competitive advantage through a lower cost of funds and a flexible ability to raise capital to support a business strategy.
E) Attempt to maximize the financial value of the firm.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
19
A popular financial strategy in which a company is acquired in a transaction financed largely by debt and eventually paid with money generated from the acquired company's operations or by sale of its assets is

A) illegal in most countries.
B) a good way to build a core competency.
C) an application of the capital asset pricing model.
D) the leveraged buyout.
E) an example of internal financing.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
20
The type of marketing strategy in which a company captures a larger share of an existing market for current products through market saturation or market penetration or develops new markets for current products is called

A) market development.
B) push strategy.
C) product development.
D) pull strategy.
E) skimming the cream.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
21
The purchasing strategy in which two suppliers are the sole suppliers of different parts,but are also the backup suppliers for each other's parts is

A) sole sourcing.
B) multiple sourcing.
C) just-in-time sourcing.
D) backup sourcing.
E) parallel sourcing.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
22
Avon is an example of a company that demonstrated having a diverse workforce

A) can be a competitive advantage.
B) can lower productivity.
C) can be an effective logistics strategy.
D) can hinder quality.
E) hinders growth.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
23
If a company wishes to be a technological follower and also pursue a differentiation strategy,the appropriate R&D strategy would be to

A) adapt the product or delivery system more closely to buyer needs by learning from the leader's experience.
B) value activities by learning from the leader's experience.
C) avoid R&D costs through imitation.
D) create low-cost ways of performing value activities.
E) innovate in other activities to increase buyer value.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
24
Companies such as Georgia-Pacific,Marriott,and Union Carbide view the ________ as an important way to differentiate themselves from the competition,to add value,and to reduce costs.

A) R&D function
B) logistics function
C) finance function
D) engineering function
E) purchasing function
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
25
As it relates to operations,AMT stands for

A) Automated Manufacturing Technology.
B) Advanced Manufacturing Technology.
C) Asymptotic Manufacturing Technology.
D) Advanced Monotone Technology.
E) Automated Manufacturing Technician.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
26
When components are standardized and each machine functions like a job shop but is positioned in the same order as the parts are processed,this setup is known as

A) mass customization.
B) connected line batch flow.
C) connected job flow.
D) mass batch flow.
E) mass job flow.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
27
Church & Dwight uses the line extension strategy when they put the Arm & Hammer name on various new food products.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
28
Three trends are evident in logistics: outsourcing,the use of the Internet,and

A) centralization.
B) downsizing.
C) logistical partnerships.
D) computerization.
E) containerized shipping.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
29
When a company deals with obtaining raw materials,parts,and supplies needed to perform the operations function,the company is developing its ________ strategy.

A) operations
B) purchasing
C) R&D
D) financial
E) human resource management
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
30
When there are highly automated assembly lines making one mass-produced product using little human labor,this setup is called

A) dedicated transfer lines.
B) connected line batch flow.
C) connected job flow.
D) mass batch lines.
E) mass job flow.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
31
The importance of sole sourcing was supported by Deming to obtain high supplier quality.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
32
The use of 3-D printing demonstrates which manufacturing strategy?

A) continuous improvement
B) mass production
C) job shop
D) mass customization
E) just-in-time
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
33
Continuous improvement is an operations concept developed by Deming and perfected by firms in

A) the United States.
B) Sweden.
C) Japan.
D) Germany.
E) Canada.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
34
A flexible manufacturing system is

A) one-of-a-kind production using skilled labor.
B) highly automated assembly lines making one mass-produced product using little human labor.
C) a grouping of parts into manufacturing families to produce a wide variety of mass-produced items.
D) a process utilizing the just-in-time (JIT) method of manufacturing.
E) standardization of components with each machine functioning like a job shop, but is positioned in the same order as the parts are processed.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
35
The concept of ________ was taken one step further in JIT II,in which vendor sales representatives usually have desks next to the purchasing company's factory floor,attend production status meetings,visit the R&D lab,and analyze the purchasing company's sales forecasts.

A) multiple sourcing
B) outsourcing
C) sole sourcing
D) parallel sourcing
E) all of the above
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
36
A recent trend in information systems strategy used by multi-national corporations is

A) computerizing accounting.
B) automating customer service.
C) practicing follow-the-sun management.
D) replacing Fortran with Cobol in order to boost productivity.
E) replacing mainframe computers with robots.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
37
The purchasing strategy used by an automobile manufacturer when it orders seats for a specific car model from several vendors is

A) sole sourcing.
B) multiple sourcing.
C) just-in-time sourcing.
D) backup sourcing.
E) parallel sourcing.
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
38
When a company determines how and where a product or service is to be manufactured,the level of vertical integration in the production process,the deployment of physical resources,and relationships with suppliers,the company is developing its ________ strategy.

A) marketing
B) operations
C) R&D
D) financial
E) human resource management
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
39
When Dell Computer's customers use the Internet to design their own computers,this demonstrates which manufacturing strategy?

A) continuous improvement
B) mass production
C) job shop
D) mass customization
E) just-in-time
Unlock Deck
Unlock for access to all 112 flashcards in this deck.
Unlock Deck
k this deck
40
The flow of products into and out of the manufacturing process is a factor when developing a(n)________ strategy.

A) marketing
B) logistics
C) operations
D) financial
E) human resource management
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41
Research indicates that the use of work teams leads to decreased quality and productivity as well as lower employee satisfaction and commitment as a result of less accountability.
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42
Penetration pricing attempts to hasten market development and offers the pioneer the opportunity to use the experience curve to gain market share with a low price and dominate the industry.
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43
In a leveraged buyout,the acquired company,in effect,pays for its own acquisition.
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44
An operations strategy determines how and where a product or service is to be manufactured,the level of vertical integration in the production process,the deployment of physical resources,and relationships with suppliers.
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45
The orientation of the functional strategy is dictated by its parent business unit's strategy.
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46
W.Edwards Deming,a well-known management consultant,strongly recommended sole sourcing as the only manageable way to obtain high supplier quality.
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47
The use of the Internet to market goods directly to the customer allows a company to use dynamic pricing.
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48
When Colgate-Palmolive and Unilever take a successful product that they marketed in one part of the world and market it elsewhere,they are following a market development strategy.
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49
Using a market development strategy,a company can capture a larger share of an existing market for current products or develop new markets for current products.
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50
An example of the use of the leader R&D functional strategy to achieve a differentiation competitive advantage is Nike Inc.
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51
When the Kellogg Company changed to a push strategy,they spent more money on consumer advertising designed to build brand awareness so that shoppers will ask for the products.
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52
The automobile industry is currently experimenting with the strategy of mass customization in which pre-assembled sub-assemblies are delivered as they are needed to a company's assembly line workers.
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53
A financial strategy examines the financial implications of corporate and business-level strategic options and identifies the best financial course of action.
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54
Logistics strategy deals with the flow of products into and out of the manufacturing process.
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55
Equity financing is preferred for unrelated diversification while debt financing is preferred for related diversification.
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56
Two suppliers are the sole suppliers of two different parts,but they are also backup suppliers for each other's parts in parallel sourcing.
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57
A company,such as Church & Dwight,follows the market development strategy of developing new uses and/or markets for current products such as for its successful product: Arm & Hammer brand baking soda.
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58
The continuous improvement system was developed by Deming.
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59
A product development strategy deals with pricing,selling,and distributing a product.
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60
Each business unit has its own set of departments,each with its own functional strategy.
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61
The key to outsourcing is to purchase from the outside only those activities that

A) are not key to the company's distinctive competence.
B) are very expensive.
C) provide the company competitive advantage.
D) are provided by an important supplier.
E) are not very expensive.
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62
Outsourcing is the alternative to vertical integration.
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63
Discuss W.Edwards Deming's position on sole sourcing.
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64
According to a recent survey by Deloitte Consulting,the most popular outsourced activity was

A) marketing.
B) sales.
C) finance.
D) R&D.
E) information technology.
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65
Which of the following is not one of the major outsourcing errors that should be avoided?

A) failure to keep core activities in-house
B) selecting the wrong vendor
C) writing a poor contract
D) micromanaging the outsourced activity to maintain control
E) overlooking personnel issues
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66
A company that keeps up by imitating a leading company's strategy while ignoring its own strengths and weaknesses is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
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67
Give an example of a technological leader.
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68
The key to outsourcing is to purchase from outside only those activities that are not key to the company's distinctive competencies.
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69
What is a functional strategy?
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70
Multi-national corporations use sophisticated intranets to allow employees to practice follow-the-sun management,in which project team members living in one country can pass their work to team members in another country in which the workday is just beginning.
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71
Distinguish between a market development and a product development strategy.
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72
A company which has invested so heavily in a particular strategy that it will not consider a change in this strategy even if it is not successful,would be an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
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73
What is outsourcing? What are the seven major outsourcing errors that should be avoided?
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74
A company that has previously found great success pioneering an extremely successful product that is presently trying to turn another "long-shot" into a success would be an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
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75
What does a financial strategy examine?
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76
A corporation might have invested so much in a particular strategy that top management is unwilling to accept its failure.This is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
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77
The top factors in a successful ________ seemed to be a spirit of partnership,a well-designed agreement,joint governance,and consistent communication.

A) IT relationship
B) customer relationship management
C) outsourcing relationship
D) logistics relationship
E) accounting relationship
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78
Outsourcing is the reverse of vertical integration.
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79
Since the deregulation of the airline industry,major airlines have entered into a spirited battle for market share by cutting prices and offering special deals.This is an example of which strategy to avoid?

A) follow the leader
B) hit another home run
C) arms race
D) do everything
E) losing hand
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80
Purchasing a product or service from an outside contractor that had been previously provided internally is called

A) vertical integration.
B) horizontal integration.
C) transaction costing.
D) outsourcing.
E) geographic integration.
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