Deck 13: Systems Development and Project Management

Question 1

A project has a defined beginning and end,resources,a budget,and a(n)_______________.

A)objective
B)scope
C)outcome
D)model

Answer 1

B

Question 2

Except in extreme cases,the evaluation of success or failure is ________ because time and cost to complete the project are _________.

A)Subjective;estimates
B)Done by the project manager;fixed
C)Objective;inflexible
D)Done by the project team;set by them

Answer 2

A

Question 3

Michelle Symonds suggested a set of seven deadly sins of project management,that is,the common mistakes that companies commit that contribute to project failure.Which is not one of these deadly mistakes?

A)No organizing schedule
B)No project plan
C)No budget tracking
D)No change management process

Answer 3

A

Question 4

The triple constraint refers to the three attributes that must be managed effectively for successful completion and closure of any project.Which is not one of those attributes?

A)Cost or budget
B)Deliverables
C)Scope
D)Time

Question 5

Which was not a result of the failed Denver Airport Baggage System project?

A)The project had to be scaled down from servicing all concourses to servicing only one concourse.
B)There was a 16-month delay in the airport's opening.
C)The original automated baggage-handling system is still being used today.
D)The delay resulted in an additional $560 million to build DIA.

Question 6

In a recent survey,Price-Waterhouse-Cooper reported that only ________ of digital projects were completed according to specifications,i.e.set out to do what they said they would do.

A)25%
B)75%
C)35%
D)55%

Question 7

The ________ defines the project plan and is a legal contract used to document the agreement between parties.

A)Business case
B)Project plan review
C)Statement of work
D)Work breakdown structure

Question 8

Enterprises face the challenge of deciding which investments to make and how to allocate scarce resources to competing projects.Typically,a senior manager composes a(n)________ that outlines the justification for the start-up and funding of a project.

A)Project portfolio
B)Business case
C)ROI analysis
D)Business impact statement

Question 9

Too often the final stage of a project,the ________,is skipped to save time and effort.

A)budgeting
B)executing
C)postmortem
D)controlling

Question 10

Project managers need to recognize the risk of __________,which is the piling up of small changes that by themselves are manageable,but collectively can cause significant project growth.

A)Over allocation
B)Critical path
C)Triple constraints
D)Scope creep

Question 11

During project analysis,IT projects should be examined holistically-that is,in combination to identify investment synergies.This approach is known as ________.

A)ROI analysis
B)Business impact analysis
C)Project portfolio management
D)Capital budgeting

Question 12

A project is a series of tasks to produce one or more ________,which are items that you hand off to the client or management for their review and approval.

A)Critical paths
B)Deliverables
C)Resources
D)Gantt charts

Question 13

Lessons learned to keep projects on track include all of the following except ________.

A)Set realistic and detailed project plans with adequate time and resources.
B)Encourage timely feedback and be willing to listen.
C)Manage risk with regular project status reviews.
D)Perform a postmortem with all members of the project team.

Question 14

Which of the following is not a red flag that indicates IT project problems?

A)Project has launched without senior buy-in
B)Users have too much early involvement
C)No detailed testing plan exists
D)No detailed project plan exists

Question 15

The ________ identifies all work or activities that need to be performed,the schedule of work,and who will perform the work.

A)Business case
B)Project plan review
C)Statement of work
D)Work breakdown structure

Question 16

Project management is gaining in importance for all types of projects because of _________.

A)Regulations and compliance requirements
B)The increased use of consultants and vendors
C)Technology complexity,tighter budgets,tougher competition,and shorter time-to-delivery requirements
D)Migration from data centers to cloud computing,tough competition,and cost control.

Question 17

A project has each of the following characteristics except ________.

A)Clearly defined scope,deliverables,and results
B)An estimated budget that is subject to a high degree of uncertainty
C)Low risk with a high profit potential or benefits
D)An estimated time frame or schedule that is subject to a high degree of uncertainty

Question 18

Project managers must manage the __________,which consists of all tasks that must start and finish on schedule or the project will be delayed unless corrective action is taken.

A)Over allocation
B)Critical path
C)Triple constraints
D)Scope creep

Question 19

A project plan is specified in a __________.

A)Resource pool
B)Gantt chart
C)Work breakdown structure
D)Critical path

Question 20

________ is a structured methodology to plan,manage,and control the completion of a project throughout its life cycle.

A)Project planning
B)Project management
C)Systems development
D)System design

Question 21

During the systems analysis stage,__________ studies are done to assess the skills and the training needed to use the new system.

A)Economic feasibility
B)Technical feasibility
C)Organizational feasibility
D)Behavioral feasibility

Question 22

Covert resistance to a new IS from employees may take the form of __________.

A)Sabotaging the new system by entering data incorrectly
B)Continuing to do their jobs using their old methods
C)Complaining about the new system for extended time
D)Resisting change and training

Question 23

System development life cycle involves processes that __________,which means that they are revised when new information or conditions make change the smart thing to do.

A)Are iterative
B)Are subject to infinite revisions
C)Have constraints
D)Are prototyped

Question 24

_________ lets everyone know who is responsible for the completion of each of the tasks.

A)Milestones
B)Project plan review
C)Responsibility matrix
D)Gantt chart

Question 25

Which of the following issues about the SDLC methodology is false?

A)Requirements analysis is critical to the success of the project.
B)System development practitioners agree that the more time invested in analyzing the current system and understanding problems that are likely to occur during system development,the greater the probability that the IS will be a success
C)The requirements study determines the probability of success of the proposed project.
D)Testing verifies that apps,interfaces,data transfers,and so on,work correctly under all possible conditions.

Question 26

The __________ is the traditional systems development method used by organizations for large IT projects such as IT infrastructure.

A)Prototyping method
B)System development life cycle
C)Critical path method
D)Sourcing method

Question 27

Controls help to prevent ________,which refer to system development projects that are so far over budget and past deadline that they must be abandoned,typically with large monetary loss.

A)Deficient critical paths
B)runaway projects
C)scope creep
D)missed deadlines

Question 28

Project ________ depends on prompt and candid feedback from the project team,while ________ depends on systems and decision rules for managing variances between the project's scope,cost,and schedule.

A)Monitoring;control
B)Management;monitoring
C)Critical path;scope creep
D)Timeline;baseline

Question 29

________ are multipurpose visualization tools that show the timeline of the project schedule;and are used for planning,scheduling,and at-a-glance status reports.

A)Baselines
B)Gantt charts
C)Statements of work
D)Critical paths

Question 30

The first stage of the SDLC is __________ to understand the business problem or opportunity.

A)systems planning
B)systems investigation
C)prototyping
D)systems design

Question 31

________ should not be considered in the decision to kill a project.

A)Completed deliverables
B)Project scope
C)Sunk costs
D)SOW

Question 32

Once the new systems operations are stabilized,________ are performed during operation to assess the system's capabilities and determine if it is being used correctly.

A)Audits
B)Compliance analyses
C)Feasibility studies
D)Implementation tests

Question 33

During the systems analysis stage,__________ studies are done to determine if the hardware,software,and communications components can be developed and/or acquired to solve the business problem.

A)Economic feasibility
B)Technical feasibility
C)ROI
D)NPV

Question 34

Which is not a characteristic of system testing?

A)Testing verifies that apps,interfaces,data transfers,and so on,work correctly under all possible conditions.
B)The risk of costly lawsuits needs to be considered.
C)Improper testing is very risky.
D)Proper testing can be done quickly and with little effort and expense.

Question 35

Critical path is the ________ path of tasks through a project,as shown on a Gantt chart.

A)most complex
B)first
C)longest
D)shortest

Question 36

Monitoring and control processes should occur _________ while the project work is being executed.

A)weekly or bi-weekly
B)continuously and continually
C)monthly
D)at each milestone

Question 37

The system development life cycle (SDLC)is the traditional system development method for ________.

A)Updating legacy systems
B)Low risk IT projects,such as sales support
C)Systems integration projects
D)Large IT projects,such as IT infrastructure or an enterprise system.

Question 38

Closing out a project benefits the _________.

A)enterprise and people who worked on the project
B)completed project
C)client
D)completed project and enterprise

Question 39

Each task or activity has a start date and ________,which determines its finish date.

A)duration
B)resource requirements
C)milestone
D)critical path

Question 40

________ are used to manage the project work effort,monitor results,and report meaningful status to project stakeholders.

A)Milestones
B)Project plan review
C)Statement of work
D)Work breakdown structure

Question 41

Project management is a structured methodology to plan,manage,and control the completion of a project throughout its life cycle.

Question 42

The triple constraint refers to project scope,deliverables,and budget,which must be managed effectively for successful completion and closure of any project

Question 43

Projects are subject to unanticipated and uncontrollable events so they need to have slack built into the schedule and budget.

Question 44

The Unified Modelling Language (UML)uses symbols to graphically represent the components and __________ within a system.

A)data
B)users
C)objects
D)relationships

Question 45

The financial services sector has been compelled by strict international anti-money-laundering (AML)guidelines that require firms to know your customer (KYC).

Question 46

A project is a well-planned sequential series of tasks to achieve a result;and have a defined beginning and end,a scope,resources,and a budget.

Question 47

Not using a best practices project management approach is the biggest IT project mistake a business can make.

Question 48

During a project,the more involvement you have from users,the greater your chance of delay,conflict,and failure.

Question 49

Scope creep is the piling up of numerous small delays that by themselves may be manageable,but in aggregate are significant.

Question 50

During project analysis,IT projects should be examined holistically-that is,in combination in order to identify investment synergies-using a project portfolio management approach.

Question 51

The major take-away from the triple constraint being represented as a triangle is that you cannot change one side without changing the other sides.

Question 52

Scrum and Sprint are stages in which type of software development?

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 53

If a software project is being developed in a rapidly changing environment,including frequent changes in systems requirements and even the project staff,which would be the best methodology to use?

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 54

The systems development methodology that views a system as a collection of modular objects that encapsulate data and processes is ____________.

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 55

Which systems development methodology was the first to be widely used?

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 56

Which systems development methodology shows business events,who or what objects initiated the events,and how the system responds to the events?

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 57

__________ conversion is the least expensive and highest risk IS conversion strategy because the old system is cut off and the new system is turned on at a certain point in time.

A)Parallel
B)Plunge
C)Pilot
D)Phased

Question 58

The DIA baggage-handling project represents practically every possible project management mistake.

Question 59

Projects start with an idea that is explained in a business case.If the business case is accepted,a work breakdown structure (WBS)is prepared.

Question 60

The most flexible systems development methodology is ____________.

A)Object Oriented Analysis and Design
B)Agile Development
C)Waterfall Development
D)Use Case Model

Question 61

Changes to a project tend to have a trickle-down effect because of task dependencies and shared resources.

Question 62

Lack of milestones has been a contributing factor in many project failures.

Question 63

The system development life cycle (SDLC)is the traditional system development method for large IT projects,such as IT infrastructure or an enterprise system.

Question 64

Project control is also used to identify when to declare the ongoing project a failure and kill it

Question 65

Integrated change control processes are always documented and saved in the event of project failure or lawsuits related to the failure.

Question 66

Information system design projects are not susceptible to scope creep because of the rigorous SDLC methodology.

Question 67

After the project plan in the SOW is reviewed,a go or no-go decision is made;and if a go decision is made,the project is initiated.

Question 68

Monitoring and control processes are intended to occur weekly while the project work is being executed.

Question 69

The money already spent on the project,or sunk costs,should be considered in the decision to kill a project that is out of control.

Question 70

Starting with an initial idea,the SDLC processes are requirements analysis,systems analysis and design,development and testing,implementation,and maintenance.

Question 71

A responsibility matrix shows who has primary responsibility and who has support responsibility for the activities listed in the WBS.

Question 72

The SOW breaks a project down into the tasks or activities that must be performed,and in what order,to produce the deliverables at each milestone.

Question 73

Critical tasks must finish on schedule because delays will delay the project unless something is done to compensate.

Question 74

On a Gantt chart,the start and finish dates of all tasks and milestones appear as bars whose length represent its cost.

Question 75

All projects have a critical path,which is the shortest path.

Question 76

Project management software computes the cost of the project based on labor time (duration)of each task in the WBS and the cost of labor or other resource.

Question 77

The SOW is a legal contract used to document the agreement between parties after the business terms have been accepted and a go decision is made.

Question 78

Baseline is a specification of the project plan that has been formally reviewed and agreed upon.It can be updated or changed through casual or informal change control processes.

Question 79

The baseline is used for monitoring and controlling.Any change to the baseline is a deviation,or variance,to the plan-and it needs to be documented.

Question 80

Postproject reviews,or postmortems,identify the reasons the project was successful or not,strengths and weaknesses of the project plan,how problems were detected and resolved,and how the project was successful in spite of them.