Deck 12: Information Systems Development

Question 1

In a business process, a ________ shows the movement of data among activities and repositories.

A) activities
B) repository
C) data flow
D) control flow
E) role

Answer 1

C

Question 2

In a business process, a role refers to ________.

A) a physical repository
B) the movement of data
C) a collection of data
D) a collection of activities
E) a collection of systems

Answer 2

D

Question 3

A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.

A) business analyst
B) business application programmer
C) business administrator
D) business supervisor
E) business developer

Answer 3

A

Question 4

In a business process, a ________ is defined as a collection of activities.

A) activities
B) repository
C) data flow
D) control flow
E) role

Question 5

In a business process, a ________ directs the order of activities.

A) activities
B) repository
C) data flow
D) control flow
E) role

Question 6

Tranware Inc., an apparel manufacturer, receives cotton and other raw materials from its suppliers at the beginning of every quarter. With reference to this information, Tranware receives its ________ at the beginning of every quarter.

A) deliverables
B) physical repository
C) data repository
D) resources
E) receivables

Question 7

________ are information system (IS) professionals who understand both business and information technology.

A) Development analysts
B) Systems analysts
C) Network administrators
D) Database designers
E) Systems administrators

Question 8

________ play a key role in moving development projects through the SDLC or scrum development process.

A) Business analysts
B) Programmers
C) Systems analysts
D) Database designers
E) Technical managers

Question 9

In a business process, a ________ is defined as a collection of something.

A) activities
B) repository
C) resources
D) presentations
E) applications

Question 10

Not all information systems have applications or software components.

Question 11

A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function.

A) business stature
B) business analysis
C) business process
D) business policy
E) business diagram

Question 12

Information systems and business processes are synonymous terms.

Question 13

Business processes, information systems, and applications have the same characteristics and components.

Question 14

In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs.

A) activities
B) databases
C) resources
D) presentations
E) data stores

Question 15

Which of the following statements is True of information systems?

A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.
E) Information systems should consist of only one application.

Question 16

Describe the composition of a development team for an information system (IS).

Question 17

Which of the following statements is True about the relationship between business processes and information systems?

A) A business process need not relate to any information system, but an information system relates to at least one business process.
B) Information systems incorporate all business process activities and hence, should be developed before business processes.
C) The relationship between business processes and information systems is one-to-one.
D) Developing information systems before business processes ensures that all activities are considered in the development process.
E) Developing information systems before business processes ensures that all systems are inherently secure.

Question 18

The actors or participants in a business process are the users of information systems.

Question 19

Which of the following is True of scrum?

A) It was developed to overcome the problems that occur when using the Business Process Modeling Notation (BPMN).
B) It does not adapt to change easily.
C) It is generic enough to be used for the development of business processes, information systems, and applications.
D) Its work periods are usually three months or longer.
E) It produces error free systems.

Question 20

The activities in a business process often involve information systems.

Question 21

An as-is model documents the desired outcome of a business process.

Question 22

Dimensions of process quality are effectiveness and efficiency.

Question 23

Explain why process management is necessary for an organization.

Question 24

An inventory is an example of a physical repository.

Question 25

Which of the following are the steps in the business process management (BPM) cycle?

A) model processes; implement processes; assess results; create components
B) create components; model processes; implement processes; assess results
C) implement processes; create components; model processes; assess results
D) model processes; create components; implement processes; assess results
E) create components; implement processes; model processes; assess results

Question 26

Name the stages of the business process management cycle and summarize the activities in each.

Question 27

Which of the following statements is True of the swim-lane layout used for modeling business processes?

A) It complicates the process diagrams.
B) It draws attention to the interactions among components of the diagram.
C) Each role in the business process has to share the swim-lane with other roles.
D) All activities for a given role are repeated in all the swim-lanes.
E) It models knowledge flows

Question 28

________ is a standard set of terms and graphical notations for documenting business processes.

A) Business Process Modeling Notation (BPMN)
B) Business Process Execution Language (BPEL)
C) Component Object Model (CO
D) International Organization for Standardization (ISO) 9000
E) International Business Modeling Notation (IBMN)

Question 29

In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.

A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization
E) test implemented changes

Question 30

In business process management (BPM), an as-is model ________.

A) documents the existing business process
B) contrasts the former and current states of a business process
C) represents the desired state of a business process
D) represents the ideal state of a business process
E) predicts the likely future state of a business process

Question 31

Implementing the new or changed process is the third activity in business process management.

Question 32

Define business process, roles, resources, and data flows.

Question 33

The business process management cycle begins by creating a model of the existing business processes.

Question 34

Which of the following can be represented using the Business Process Modeling Notation (BPMN)?

A) Gantt charts
B) as-is models
C) scatter plots
D) PERT charts showing the critical path
E) candle-stick charts

Question 35

In a business process, only a single resource is assigned to a role.

Question 36

In a business process, roles are collections of activities.

Question 37

In a business process, resources are ________.

A) people or computer applications that are assigned to roles
B) collections of procedures and activities
C) the total number of points of work that can be accomplished in each scrum period
D) collections of related tasks that receive inputs and produce outputs
E) data stores within the system

Question 38

Control Objectives for Information and related Technology (COBIT) is often used in the ________ stage of the business process management (BPM) cycle.

A) component creation
B) implementation
C) assessment
D) process modeling
E) maintenance

Question 39

________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

A) Business repositories
B) Business policies
C) Business reports
D) Business process models
E) Business requirements

Question 40

Business process management applies only to commercial, profit-making organizations.

Question 41

The first phase of the systems development life cycle (SDLC) is ________.

A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system
E) design system components

Question 42

The traditional process for developing information systems is ________.

A) the software testing life cycle
B) the systems development life cycle
C) the software defect life cycle
D) product life cycle
E) the rapid prototyping cycle

Question 43

Ryan is creating a Business Process Modeling Notation (BPMN) diagram for the manufacturing process of his organization. Which of the following should he use to represent the check inventory activity?

A) a dotted arrow
B) a rectangle
C) a diamond
D) a solid arrow
E) a pentagon

Question 44

In Business Process Modeling Notation (BPMN) diagrams, a square with a plus sign means that ________.

A) a question can be answered with no
B) it is the end of the process
C) a question can be answered with yes
D) an activity is considered to be a subprocess of a process

Question 45

In the swim-lane layout for modeling business processes, each role is given its own swim lane.

Question 46

The final phase of the systems development life cycle (SDLC) is ________.

A) implementing the system
B) determining the requirements
C) maintaining the system
D) designing system components
E) define the system

Question 47

If a defined project is determined to be feasible in the systems development life cycle (SDLC), the next step is to ________.

A) create and test components
B) form the project team
C) maintain the system
D) assess process results
E) conduct user interviews

Question 48

Melissa is in charge of creating a Business Process Modeling Notation (BPMN) diagram for the procurement department. The diagram will represent the separate paths to be followed for an old supplier and a new supplier. Which of the following shapes should Melissa use to represent the question "old supplier?" which can be answered

A) diamonds
B) circles
C) rectangles
D) squares
ovals

Question 49

The first step in the system definition phase of the systems development life cycle (SDLC) is to ________.

A) plan the project
B) conduct a feasibility study
C) define the goals and scope
D) form the project team
E) conduct user interviews

Question 50

The project plan which results from defining the system is the input to the ________ phase of the SDLC.

A) system design
B) requirement collection
C) requirements analysis
D) system maintenance
E) systems implementation

Question 51

In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.

A) resources
B) messages and data
C) tasks and activities
D) control
E) applications

Question 52

In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.

A) dotted arrows
B) diamonds
C) solid arrows
D) circles
E) ovals

Question 53

Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.

Question 54

Which of the following are the dimensions of feasibility?

A) planning, process, technical, and schedule feasibility
B) operational, strategic, technical, and tactical feasibility
C) cost, schedule, technical, and organizational feasibility
D) schedule, process, technical, and competitive feasibility
E) technical, process, procedural, and operational feasibility

Question 55

In Business Process Modeling Notation (BPMN), solid arrows depict the flow of messages and data.

Question 56

Once the project's goals and scope have been defined, the next step in the system definition phase of the systems development life cycle (SDLC) is to ________.

A) plan the project
B) assess feasibility
C) determine system requirements
D) form a project team
E) conduct user interviews

Question 57

Organizational feasibility concerns ________.

A) the organization's budget and schedule requirements
B) the competitor's business process model
C) whether the organization has the technical infrastructure to implement the new system
D) whether the new system fits within the organization's customs or legal requirements
E) whether the organization has adequate financial funding

Question 58

?49) What are the types of arrows used in the swim-lane layout of Business Process Modeling Notation (BPM

Question 59

The third phase of the systems development life cycle (SDLC) is ________.

A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system
E) design system components

Question 60

The second phase of the systems development life cycle (SDLC) is ________.

A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system
E) design system components

Question 61

A project team that develops an information system (IS) will comprise business and systems analysts during the requirements definition phase.

Question 62

During the requirements definition stage of developing an information system, the project team will consist mostly of ________.

A) finance and account managers
B) test engineers and business users
C) business and systems analysts
D) database designers and administrators
E) systems engineers

Question 63

What events led to the development of the Systems Development Life Cycle (SDLC)?

Question 64

ACES is a quality auditing firm. It has dedicated a team of managers, business analysts, and systems analysts to develop an information system that receives data and produces quarterly reports that grade companies on their quality rating. The team is using the five-phase systems development life cycle (SDLC) to develop this information system. During which of the following phases will the team identify what kind of reports need to be produced and how frequently?

A) requirements analysis
B) system implementation
C) component design
D) system definition
E) system maintenance

Question 65

Systems analysts integrate the work of programmers, testers, and users.

Question 66

In the system implementation phase of the systems development life cycle (SDLC), with the ________ installation, the organization installs the next piece of the system only after the previous piece works.

A) phased
B) pilot
C) parallel
D) plunge
E) immersion

Question 67

What are the phases of the systems development life cycle (SDLC)?

Question 68

Dentoin Pharmaceuticals requires an information system to support its new assembly line. The management has assigned a team of ten members to plan this project. Which of the following will be the first major task for this team?

A) designing the system components
B) assessing the project's feasibility
C) planning the project
D) defining the system goals and scope
E) conduct user interviews

Question 69

In the context of system implementation phase of the systems development life cycle (SDLC), a ________ installation is the riskiest because the old system is shut down and the new system is introduced.

A) pilot
B) phased
C) parallel
D) plunge
E) immersion

Question 70

The work done during the ________ phase is either to fix the system so that it works correctly or to adapt it to changes in requirements.

A) implementation
B) maintenance
C) requirements analysis
D) component design
E) systems definition

Question 71

The systems development life cycle is the traditional process used to develop information systems and applications.

Question 72

The process of assessing a project's feasibility occurs during the component design phase of the systems development life cycle (SDLC).

Question 73

User involvement is critical throughout the system development process.

Question 74

During the system implementation phase of the systems development life cycle (SDLC), once a system has passed testing, the organization installs the new system. Which of the following terms is used to refer to this activity?

A) system configuration
B) system conversion
C) system development
D) system control
E) system overlay

Question 75

Tasks in the ________ phase of the systems development life cycle (SDLC) are to build and test system components, and to convert users to the new system.

A) system definition
B) component design
C) system maintenance
D) system implementation
E) requirements analysis

Question 76

The ________ phase of the systems development life cycle (SDLC) involves determining hardware and program specifications, designing the database and procedures, and creating job definitions.

A) requirements analysis
B) system implementation
C) component design
D) system definition
E) requirements analysis

Question 77

Unlike business analysts, systems analysts work more with managers and executives.

Question 78

In the system implementation phase of the systems development life cycle (SDLC), with ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.

A) pilot
B) phased
C) parallel
D) plunge
E) immersion

Question 79

In the system implementation phase of the systems development life cycle (SDLC), with ________ installation, the organization implements the entire new system/business processes on a limited portion of the business.

A) parallel
B) phased
C) pilot
D) plunge
E) immersion

Question 80

A(n) ________ is a formal description of a system's response to use and misuse scenarios.

A) activity log
B) work breakdown structure
C) test plan
D) defect report
E) test scenario