Deck 12: Information Systems Development

Question 1

Not all information systems have applications or software components.

Answer 1

False

Question 2

An as-is model documents the desired outcome of a business process.

Answer 2

False

Question 3

In a business process, only a single resource is assigned to a role.

Answer 3

False

Question 4

Dimensions of process quality are effectiveness and efficiency.

Question 5

An information system need not relate to any business process, but a business process should relate to at least one information system.

Question 6

The systems development life cycle (SDLC) is a process that can be used to develop both information systems and applications.

Question 7

In business processes, a data flow directs the order of activities.

Question 8

An application is a combination of hardware, software, and data components that accomplishes a set of requirements.

Question 9

Business process management is a cyclic process for systematically creating, assessing, and altering business processes.

Question 10

An inventory is an example of a data repository.

Question 11

The activities in a business process often involve information systems.

Question 12

In a business process, roles are collections of activities.

Question 13

Implementing the new or changed process is the third activity in business process management.

Question 14

All business processes must include one or more information systems.

Question 15

The actors or participants in a business process are the users of information systems.

Question 16

The business process management cycle begins by creating a model of the existing business processes.

Question 17

Business processes, information systems, and applications have the same characteristics and components.

Question 18

Information systems and business processes are synonymous terms.

Question 19

In business processes, resources are collections of procedures.

Question 20

The effectiveness of a new business process is usually assessed by creating policies, procedures, and committees.

Question 21

The Control Objectives for Information and related Technology (COBIT) practices were created by the Object Management Group (OMG) for documenting business processes.

Question 22

The systems development life cycle is the traditional process used to develop information systems and applications.

Question 23

In the system definition phase of the systems development life cycle (SDLC), technical feasibility refers to whether existing information technology is likely to be able to meet the needs of a new system.

Question 24

As information systems (IS) development projects are difficult to budget and schedule, technical and organizational feasibilities are only approximate analyses.

Question 25

The swim-lane layout for modeling business processes is used to draw attention to interactions among components of the diagram.

Question 26

Business Process Modeling Notation (BPMN) diagrams cannot be used to document processes for training employees.

Question 27

The process of assessing a project's feasibility occurs during the component design phase of the systems development life cycle (SDLC).

Question 28

In the system definition phase of the systems development life cycle (SDLC), cost feasibility is an assessment of whether the anticipated benefits of the system are likely to justify the estimated development and operational costs.

Question 29

Developers in the system definition phase of the systems development life cycle (SDLC) use management's statement of the system needs in order to begin to define the new system.

Question 30

Business process management applies only to commercial, profit-making organizations.

Question 31

A project team that develops an information system (IS) will comprise business and systems analysts during the requirements definition phase.

Question 32

In the system definition phase of the systems development life cycle (SDLC), organizational feasibility concerns whether a new system fits within an organization's customs, culture, charter, or legal requirements.

Question 33

In the swim-lane layout for modeling business processes, each role is given its own swim lane.

Question 34

In Business Process Modeling Notation (BPMN), diamonds represent decisions and usually contain a question that is answered with yes or no.

Question 35

In Business Process Modeling Notation (BPMN), solid arrows depict the flow of messages and data.

Question 36

In Business Process Modeling Notation (BPMN), dotted arrows depict the flow or sequence of the activities in a process.

Question 37

Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.

Question 38

Unlike business analysts, systems analysts work more with managers and executives.

Question 39

Systems analysts integrate the work of programmers, testers, and users.

Question 40

In the system definition phase of the systems development life cycle (SDLC), schedule feasibility is difficult to determine because it is hard to estimate the time it will take to build the system.

Question 41

If a scrum project terminates because of budget or time limitations, the customer will not receive any result for the time and money expended.

Question 42

________ are information system (IS) professionals who understand both business and information technology.

A) Development analysts
B) Systems analysts
C) Network administrators
D) Database designers

Question 43

A work breakdown structure (WBS) is a hierarchy of tasks required to complete a project.

Question 44

In the system implementation phase of the systems development life cycle (SDLC), with pilot installation, the new system/business processes are installed in phases across an entire organization.

Question 45

The critical path is the sequence of activities that determine the earliest date by which the project can be completed.

Question 46

A work breakdown structure (WBS) shows tasks, dates, and dependencies.

Question 47

Brooks' Law states that adding more people to a late project reduces the need for coordination.

Question 48

The total number of points of work a team can accomplish in each scrum period is called velocity.

Question 49

Agile development methodologies welcome changes in requirements.

Question 50

In a business process, an inventory or a database is an example of a ________.

A) decision tree
B) repository
C) botnet
D) cookie

Question 51

In the system implementation phase of the systems development life cycle (SDLC), with plunge installation, existing systems are used by the organization until the new one is fully operational.

Question 52

Which of the following statements is True about the relationship between business processes and information systems?

A) A business process need not relate to any information system, but an information system relates to at least one business process.
B) Information systems incorporate all business process activities and hence, should be developed before business processes.
C) The relationship between business processes and information systems is one-to-one.
D) Developing information systems before business processes ensures that all activities are considered in the development process.

Question 53

While constructing a database during the component design phase of the systems development life cycle (SDLC), if a project involves off-the-shelf programs, then procedure design should be created.

Question 54

Which of the following statements is True of information systems?

A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.

Question 55

User involvement is critical throughout the system development process.

Question 56

A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function.

A) business stature
B) business analysis
C) business process
D) business policy

Question 57

A project plan is a list of work breakdown structure (WBS) tasks, arranged to account for task dependencies, with durations and resources applied.

Question 58

In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs.

A) activities
B) databases
C) resources
D) presentations

Question 59

A project team that opts for custom-developed programs during the component design phase of the systems development life cycle (SDLC) must determine candidate products and evaluate them against the requirements.

Question 60

A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.

A) business analyst
B) business application programmer
C) business administrator
D) business supervisor

Question 61

In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.

A) resources
B) messages and data
C) tasks and activities
D) control

Question 62

________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

A) Business repositories
B) Business policies
C) Business reports
D) Business process models

Question 63

In a Business Process Modeling Notation (BPMN) diagram, ________ represent decisions and usually contain a question that is answered with yes or no.

A) diamonds
B) circles
C) rectangles
D) squares

Question 64

The first phase of the systems development life cycle (SDLC) is ________.

A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system

Question 65

In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.

A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization

Question 66

Control Objectives for Information and related Technology (COBIT) is often used in the ________ stage of the business process management (BPM) cycle.

A) component creation
B) implementation
C) assessment
D) process modeling

Question 67

In a business process, resources are ________.

A) people or computer applications that are assigned to roles
B) collections of procedures and activities
C) the total number of points of work that can be accomplished in each scrum period
D) collections of related tasks that receive inputs and produce outputs

Question 68

The first step in the system definition phase of the systems development life cycle (SDLC) is to ________.

A) plan the project
B) conduct a feasibility study
C) define the goals and scope
D) form the project team

Question 69

The traditional process for developing information systems is ________.

A) software testing life cycle
B) the systems development life cycle
C) the software defect life cycle
D) product life cycle

Question 70

In business process management (BPM), an as-is model ________.

A) documents the existing business process
B) contrasts the former and current states of a business process
C) represents the desired state of a business process
D) represents the ideal state of a business process

Question 71

In Business Process Modeling Notation (BPMN) diagrams, a square with a plus sign means that ________.

A) a question can be answered with no
B) it is the end of the process
C) a question can be answered with yes
D) an activity is considered to be a subprocess of a process

Question 72

________ is a standard set of terms and graphical notations for documenting business processes.

A) Business Process Modeling Notation (BPMN)
B) Business Process Execution Language (BPEL)
C) Component Object Model (COM)
D) International Organization for Standardization (ISO) 9000

Question 73

Which of the following can be represented using the Business Process Modeling Notation (BPMN)?

A) Gantt charts
B) as-is models
C) scatter plots
D) PERT charts showing the critical path

Question 74

In a Business Process Modeling Notation (BPMN) diagram, a ________ represents an activity.

A) dotted arrow
B) rectangle
C) diamond
D) solid arrow

Question 75

The project plan which results from defining the system is the input to ________, which is the second phase of the SDLC.

A) system design
B) requirement collection
C) requirements analysis
D) system maintenance

Question 76

The final phase of the systems development life cycle (SDLC) is ________.

A) implementing the system
B) determining the requirements
C) maintaining the system
D) designing system components

Question 77

Which of the following are the steps in the business process management (BPM) cycle?

A) model processes; implement processes; assess results; create components
B) create components; model processes; implement processes; assess results
C) implement processes; create components; model processes; assess results
D) model processes; create components; implement processes; assess results

Question 78

In a Business Process Modeling Notation (BPMN) diagram, ________ depict the flow or sequence of activities in a process.

A) dotted arrows
B) diamonds
C) solid arrows
D) circles

Question 79

Which of the following statements is True of the swim-lane layout used for modeling business processes?

A) It complicates the process diagrams.
B) It draws attention to the interactions among components of the diagram.
C) Each role in the business process has to share the swim-lane with other roles.
D) All activities for a given role are repeated in all the swim-lanes.

Question 80

In a business process, a role refers to ________.

A) a physical repository
B) the movement of data
C) a collection of data
D) a collection of activities