Deck 1: Introduction

Question 1

HCI is a field that studies:

A) Human Cognitive Implication (HCI) of computer use
B) Hardware Configuration Investigation (HCI) in computer system development
C) Human-Computer Interface (HCI) design
D) Human-Computer Interaction (HCI)
E) Human-Computer Interconnection (HCI)

Answer 1

Human-Computer Interaction (HCI)

Question 2

A balanced view of HCI evaluates HCI quality of a system by looking at:

A) the usability of the system
B) the performance of the system in doing the designed-to-do jobs
C) users' emotional aspects in using the system
D) users' overall physical and social experience of interacting with the system
E) not only the usability and performance of the system, but also users overall physical, emotional and social experience in using the system

Answer 2

not only the usability and performance of the system, but also users overall physical, emotional and social experience in using the system

Question 3

A system's HCI quality is decided by many factors. An example of these factors is:

A) the brand name of the system
B) the usability of the system
C) the cost for purchasing the system
D) the user group of the system
E) the reputation of the system's designer(s)

Answer 3

the usability of the system

Question 4

Which is an appropriate statement about a system's HCI quality?

A) A system's HCI quality is just about its usability;
B) A system's HCI quality is just about its performance;
C) A system's HCI quality is just about users' physical experience;
D) A system's HCI quality depends on the overall effects from the system in many different human concerns;
E) A system's HCI quality is just about the services provided by the system developer;

Question 5

The functionality of a system refers to:

A) the task performed by a system
B) a specific feature designed in a system
C) the best performance yielded by the system given its configuration
D) the collection of system operations or service available to users
E) the products created by the system

Question 6

Which of the following statements about usability of a system is correct?

A) Any system that is usable to perform the designed functionality has good usability;
B) The usability of a system cannot be examined without considering a specified use context;
C) The usability of a system has nothing to do with the tasks performed by users;
D) The usability of a system is a subjective concept that completely depends on users' impression with the system;
E) A system's usability does not rely on what the system is used for.

Question 7

Usability of a system is a concept contingent on system's functionality, specified users, specified goals and ___.

A) specified context
B) specified devices
C) specified user mood
D) specified system instruction
E) designed user training

Question 8

The examination of a system's usability should be performed with concerns of many factors in mind, such as:

A) the investment on the system development and the functionality of the developed system
B) the effectiveness and efficiency in using the system
C) the location for installing the system and the expected users of the system
D) the formation of the system development team and the length of the system development
E) the technology utilized in the system and the devices selected for the system

Question 9

FIT is a core concept in HCI, which involves multiple factors such as:

A) human
B) benefit
C) efficiency
D) cost
E) vender

Question 10

Which of the following statements about "fit" in HCI is correct?

A) Fit does not depend on the context of human-computer interaction;
B) Fit means the performance of a task that is done through human-computer interaction;
C) In HCI, a good fit usually indicates more efforts from a user in the human-computer interaction;
D) Fit in HCI concerns users' overall well-being;
E) Fit in HCI only depends on the user and computer system that are involved in an interaction.

Question 11

In HCI, which of the following is emphasized in a good fit of a computer system?

A) the investment for developing the system
B) the reputation of the system developer
C) the time spent on the system development
D) the users' overall well-being
E) the time for installing the system

Question 12

Which of the following examples indicates a good fit in system design?

A) a system that requires a lot of body movement in operation
B) a system that makes users feel stressful
C) a system quickly help users finish their tasks but cause fatigue after use
D) a system that requires large investment of cognitive effort from users while performing tasks
E) a system that enables users to do their tasks with an enjoyable experience

Question 13

The performance of a task is a two-dimensional concept. One of the two dimensions is:

A) speed of installing a system
B) efficiency of performing a task
C) fit between user and computer
D) satisfaction with the task result
E) benefit from doing the task

Question 14

The performance of a task is an important reference in defining ___.

A) the efficiency of performing a task
B) the satisfaction with the task-performing experience
C) the quality of the task
D) the fit between the user, computer and task in a give context
E) the easiness in doing performing a task

Question 15

The performance of a task:

A) can only be measured by the speed of operating a computer;
B) can only be measured by the accuracy of operating a computer;
C) can only be measured by users' subjective satisfaction;
D) should be measured with measures that are selected according to the focus of HCI concern;
E) can be measured without considering the emphasis of HCI concern.

Question 16

Which of the following can be used as a measure of task performance?

A) the cost of doing a task
B) the computer resources used in performing a task
C) the fit between the computer system and task
D) the requirements of a task
E) the satisfaction with task performing experience

Question 17

An indicator of the "fit" between user, computer, and task in a given context can be:

A) the configuration of the computer system
B) at the organization level
C) users' overall well-being in performing the task using the given computer system
D) the purpose of doing the given task
E) the investment required in obtaining the computer system

Question 18

In HCI, users' well-being is of great importance, which reflects:

A) the concern with users' happiness after using a system
B) the concern with computer resources consumed
C) the concern with users' energy required in using a system
D) the concern with users' physical and psychological welfare
E) the concern with the benefits from using a system

Question 19

Please select the correct statement about well-being from the following:

A) User's overall well-being in the use of a system can be measured by the task performance;
B) User's overall well-being concerns both physical and psychological welfare;
C) Consideration of user's overall well-being helps to reach a good fit, but it is not necessary;
D) The concern of user's overall well-being emphasizes more on the psychological instead of physical welfare;
E) User's overall well-being and the task performance can serve alternatively as an indicator of the fit between user, computer and task in a given context.

Question 20

Which of the following is an example of the concern with user's well-being in system development?

A) the state of art of the system devices
B) the timeline of the system development
C) the investment on the system development
D) the organizational context of the system use
E) the physical sitting arrangement for using the system

Question 21

The "fit" between user, computer, and task in an organization can be enhanced through:

A) recruiting system experts to help users
B) changing organization structure
C) training users
D) modifying the organization mission
E) hiring a good organization leader

Question 22

To achieve a fit between user, computer and task in a specific organization, what means can be taken on the user side?

A) hiring new employees
B) providing rewards to users for using a computer system
C) stopping experience sharing between users
D) setting up a deadline for users to accept a computer system
E) conducting user training

Question 23

What can be done with a task to help achieve a fit between user, computer and task within a certain organizational context?

A) increasing the payment for working on a task
B) doing task analysis
C) finding new task-doers
D) eliminating the task from the organization
E) developing the policy of punishment for not doing a task

Question 24

In HCI, user activity refers to

A) user's operation of a computer device
B) user's body movement
C) user's conversation with a computer system
D) user's physical and psychological interaction with a computer system in doing a task
E) user's intelligent work in doing a task

Question 25

The definition of user activity within the HCI context includes elements of:

A) user's physical interaction with a computer;
B) user's mental interaction with a computer trainer;
C) user's interaction with a manually drafted budget;
D) the time that the activity happens;
E) the location that the activity occurs

Question 26

Which is the correct statement about user activity (in the context of HCI):

A) User activity refers to the operation of a computer system;
B) Staring at a computer screen without reading or thinking is also a kind of user activity;
C) Physical resources are the only kind of resources involved in user activity;
D) User activity can be analyzed at multiple levels using TSSL model;
E) The analysis of user activity has nothing to do with the context.

Question 27

A user activity (in the context of HCI) could be:

A) moving mouse to select an object
B) electricity flow occurred in a system circuit
C) power outage happened during a system use
D) auto-paper feeding in a printer
E) the loading of a Web page within a browser window

Question 28

The levels involved in the TSSL Model of user activity are:

A) physical, cognitive, and affective
B) individual, work group, organizational and inter-organizational
C) task, semantic, syntactic, and lexical
D) visual, audio and tactile
E) local, national and international

Question 29

According to the multilayer activity model (TSSL Model), in supporting a task of creating a new word processing document, which of the following is an example for semantic level considerations?

A) create a new MS PowerPoint document
B) open an empty document as a "new" file
C) select a file and then choose "open"
D) move a mouse to the document label
E) click the mouse twice to open a file

Question 30

In the multilayer activity (TSSL) model, activities at which level is closest to the physical implementation of a user's goal?

A) task level
B) semantic level
C) syntactic level
D) lexical level
E) individual level

Question 31

The "TSSL" in the multilayer Model of HCI stands for:

A) tools, system, social context and language involved in human-computer interaction
B) task, system, services and language involved in human-computer interaction
C) tool, system, services and logical level of user activity
D) task, semantic, syntactic, and lexical levels of user activity
E) traditional, systematic, social and linguistic context of human-computer interaction

Question 32

About the TSSL model of HCI, which of the following statements is correct?

A) In TSSL Model, the lexical level is the one closest to user's goal;
B) The TSSL Model analyzes HCI activities at multiple levels between users' goals and the physical implementation;
C) In TSSL Model, the lower level provides the context for the higher level;
D) The human-computer interaction at semantic level is tied to physical implementation;
E) Moving a mouse pointer to a document label is an example for human computer interactions at lexical level.

Question 33

Based on the multilayer TSSL model of HCI,

A) task level pertains to the information requirements that have to be met;
B) syntactic level pertains to the set of objects and operations through which the computer becomes meaningful to the user;
C) semantic level describes the way specific computer devices are used to implement the syntactic level;
D) lexical level dictates the rules of combining the semantic objects and operations into correct instructions;
E) syntactic level provides the context for semantic level.

Question 34

When a user interacts with a computer, human resources required in this process are:

A) sense resources
B) CPU resources
C) ROM resources
D) physical and psychological resources
E) taste resources

Question 35

In a trend comparison task, using graphics would help reduce the demands of ___ resources from the user.

A) physical
B) cognitive
C) affective
D) financial
E) health

Question 36

A pleasing interface design aims at utilizing users' ___ to enhance human-computer interaction.

A) interpersonal resources
B) cognitive resources
C) physical resources
D) affective resources
E) organizational resources

Question 37

Please choose the correct statement about human resources from the following.

A) User activity in human-computer interaction is a function of user's physical and cognitive resources;
B) Users' interaction with a computer system only requires physical resources that support human body movement;
C) A good system design should be able to help reduce demands of human resources involved in human-computer interaction;
D) Human-computer interaction may involve users' physical, cognitive and affective resources; but not all of them are required;
E) Human resources involved in human-computer interaction can be unlimited.

Question 38

The context of HCI is:

A) the organization in which a computer system is applied
B) the time and space that a computer system is utilized
C) the user group of a computer system
D) the situation and physical and social factors that affect HCI
E) the computer system with which all human-computer interactions will take place

Question 39

Which statement about the context of HCI in the following is correct?

A) For a user's operation of a computer (e.g. moving a mouse), the examination of HCI context of this activity should be focused on what she was doing right before her current operation;
B) For the activity of creating a digital budget file, the HCI context of it is the decision making activity of budget-planning, but not the time pressure for developing the budget;
C) The context of HCI consists of multiple layers, including both immediate and distant context;
D) HCI design of a computer system usually is affected by different situational context, but not variation in users.
E) The situational and physical factors in the environment that affect HCI form the complete context of HCI for a specific computer system.

Question 40

The design philosophy in HCI is to:

A) develop the technology that can be applied to the largest population;
B) develop the technology that can be afforded by the largest population;
C) develop the technology that can help an organization become more advantageous in its field;
D) develop the technology that can quickly dominate its major market;
E) develop the technology that can achieve a good fit between the user, the task, and the technology within a given context.

Question 41

A system with good HCI design should be able to increase:

A) user's expenditure of physical resources
B) user's expenditure of cognitive resources
C) user's expenditure of affective resources
D) user's capabilities required in using the system
E) user's spending on system devices

Question 42

Among the four human concerns in a system's development, which one is determined by extrinsic motivation?

A) physical concern
B) cognitive concern
C) affective concern
D) usefulness
E) usability

Question 43

Human concerns that serve as the basis for system design and evaluation are physical, cognitive, affective, and ___.

A) efficiency
B) effectiveness
C) usefulness
D) usability
E) functionality

Question 44

The HCI development methodology revolves around the planning, analysis, design and ___ phases of a system's development.

A) coding
B) alternative
C) coordinating
D) procurement
E) implementation

Question 45

As a part of HCI development methodology, task analysis involves two types of tasks: organizational-level and ___.

A) tool-level
B) individual-level
C) group-level
D) department-level
E) inter-organizational-level

Question 46

In HCI development methodology, the analysis should eventually yield the:

A) project plan
B) user needs summary
C) evaluation metrics
D) alternative selection
E) system presentation

Question 47

Based on the HCI development methodology, the interface specification belongs to the ___ phase of a systems development life cycle.

A) planning
B) analysis
C) coding
D) design
E) implementation

Question 48

HCI analysis in HCI development methodology involves analysis on user, task and ___.

A) cost
B) benefit
C) context
D) feasibility
E) system specification