Deck 3: Technologies Enabling Organizational Memory

Question 1

What does standardization refer to? Choose the best answer.

A) Integration, efficiency, and operation
B) Defining exactly how a process will be executed regardless of who is performing the process or where it is completed
C) Knowledge sharing throughout the organization
D) Classification and organization of information, unifying the actions of storage and retrieval of data
E) None of the above

Answer 1

Defining exactly how a process will be executed regardless of who is performing the process or where it is completed

Question 2

How does structured data information differ from unstructured data information? Choose the best answer.

A) Structured data information resides in files such as e-mails, audio, video.
B) Unstructured data information could reside in a database.
C) Structured data information is organized according to a data model while unstructured data information do not have an associated data model or metadata.
D) Structured data information do not have an associated data model or metadata while unstructured data information is organized according to a data model.
E) None of the above

Answer 2

Structured data information is organized according to a data model while unstructured data information do not have an associated data model or metadata.

Question 3

BI focuses on ______________?

A) how to create value by discovering knowledge from explicit organizational memory
B) how information is useless and knowledge is more important since knowledge is justified information
C) Customer Relationship Management, Sales Management, and an Integrated Data Warehouse
D) Duplicating or transforming data from an application to present it in an acceptable format for each application that needs to receive the data
E) None of the above

Answer 3

how to create value by discovering knowledge from explicit organizational memory

Question 4

What are two relevant categories for Organizational Memory capability?

A) Enterprise resource planning systems and unstructured data
B) Data warehouses and structured data
C) Enterprise resource planning systems and data warehouses
D) All of the above
E) None of the above

Question 5

What are the benefits of ERP systems?

A) Access to real time transaction data
B) Elimination of legacy standalone systems
C) An integrated business process
D) All of the above
E) Only "a" and "c"

Question 6

What is not a critical success factor for ERP project implementations?

A) Effective change management
B) Top management supervision
C) Effective communications with users
D) Strong project management
E) Team member skills

Question 7

What is not a characteristic of the data warehouse environment?

A) Volatile
B) Integrated
C) Subject oriented
D) All of the above
E) None of the above

Question 8

Which are characteristics of a mature data warehouse?

A) Stability of the production environment
B) Impact on users' skills and jobs
C) Organization structure
D) All of the above
E) Only "a" and "b"

Question 9

According to Bashein and Markus, what is their approach to build the data warehouse?

A) Data Mart
B) Enterprise or centralized
C) Vendor data
D) Package approach
E) None of the above