Deck 20: Transformational Change

Question 1

Under what conditions are transformational changes necessary?

Answer 1

Not ANS

Question 2

Transformations in organizations are often generated by significant environmental shocks.

Answer 2

True

Question 3

Which of the following is not a characteristic of organization design interventions?

A) deliberate and sequential
B) highly interactive
C) continually revised
D) highly participative

Answer 3

A

Question 4

Which of the three approaches to diagnosing culture is the most difficult to interpret?

A) the competing values approach
B) the deep assumptions approach
C) the behavioral approach
D) none of the above
E) A and C

Question 5

The competing values approach views culture as

A) a resolution of value dilemmas
B) a search for the right set of values
C) a fight among functional groups for the best culture
D) a simple clarification of what's most important

Question 6

An organization culture that values inquiry and discovery is better suited to implement organization learning interventions.

Question 7

The key roles of leadership in transformational change are

A) envisioning, energizing, and enabling
B) diagnosis, change, and enabling
C) envisioning, change, and refreezing
D) enabling, creating, and energizing
E) energizing, change, and enabling

Question 8

Research supports the idea that organization designs with "alignment" between strategy and design are more effective.

Question 9

Organization culture does not include which of the following?

A) basic assumptions on how organizational problems should be solved
B) norms guiding how members behave
C) values that identify what is important in the organization
D) products and services supplied to customers
E) visible symbols or artifacts

Question 10

Cultural change is usually a short term process implemented by top management.

Question 11

Which of the following is not a step in integrated strategic change?

A) analyzing the current strategy and organization
B) designing and implementing the strategic change plan
C) mapping the demand system
D) choosing a desired strategy and organization
E) none of the above

Question 12

Transformational changes are often driven by key senior executives.

Question 13

Integrated strategic change attempts to balance organization change and human resource issues with strategic and marketplace issues.

Question 14

How would an OD practitioner attempt to change an organization's culture?

Question 15

Organization design interventions aimed at transformational change are focused on

A) work design
B) management and information systems
C) human resources practices
D) organization structure
E) all of the above

Question 16

According to the text, which of the following is not an effective guideline for changing corporate culture?

A) formulate a clear strategic vision
B) model culture change at the highest levels
C) makes changes in structure and processes to support the change
D) change organizational membership by socializing newcomers and terminating deviants
E) keep top management from being part of the process

Question 17

Organizations undertake transformational change when

A) there are sharp changes in economic conditions that change competition within an industry
B) there are changes in executive leadership
C) there are changes in products that require new strategies
D) the organization faces a threat to survival
E) all of the above

Question 18

What assumption(s) underlie(s) the integrated strategic change process?

A) external and internal analyses should be carried out independently
B) strategic and organizational change issues should be considered equal
C) senior management is in the best position to plan and implement strategic change
D) organizational issues should be treated separately from strategic issues
E) B and C

Question 19

The "group culture" is an "ideal" organization culture.

Question 20

Transformational change is always developmental in nature.

Question 21

How does integrated strategic change differ from traditional strategic planning and traditional planned organization change?