Deck 25: HR Management and Interview Techniques

Question 1

The most popular form of interview is___________

A)The situational interview
B)The competency-based interview
C)The biographical interview
D)The unstructured interview

Answer 1

The unstructured interview

Question 2

The interview is used as a method for determining_______________

A)The personality of the candidate.
B)The degree of fit between the applicant and the organizational culture.
C)His/her age.
D)Physical attributes.

Answer 2

The degree of fit between the applicant and the organizational culture.

Question 3

MBO was first founded by: -

A)Ulrich in 1997
B)Mohram and Mohram in 1995
C)Purcell in 2001
D)Drucker in 1955

Answer 3

Drucker in 1955

Question 4

______ may be defined as sequence of separate, but related work activities providing for continuity, order and meaning in a person's life.

A)Occupation
B)Job
C)Career
D)Task

Question 5

Which of the following is not a modern method of Performance appraisal?

A)360 Degree Appraisal
B)HRA
C)BARS
D)GRS

Question 6

Potential of employees can be judged by: -
(i) Reviewing present performance
(ii) Analyzing personality traits
(iii) Re-looking past experience
(iv) Considering age and qualifications
(v) Explaining unused knowledge and skills of an employee

A)All of the above
B)i, ii, iii and iv
C)i, ii, iv and v
D)i, ii, iv and v.

Question 7

Job Evaluation helps in assessing

A)Number of employees to be hired
B)Relative value of various jobs
C)Performance
D)Safety

Question 8

If a single characteristic of a candidate affects the judgment of the interviewer, it is due to

A)leniency
B)projection
C)halo effect
D)stereotyping

Question 9

Which of the following is a Quantitative method of Job Evaluation?

A)Job Comparison
B)Job Classification
C)Factor Comparison
D)None of the above

Question 10

Value of Job, employees' contribution, and performance form the basis for

A)Demotion
B)Rewards
C)Transfer
D)Dismissal

Question 11

Which of the following is not a performance factor?

A)Behavior
B)Quality and quantity of work
C)Attitudes
D)Dependability

Question 12

Appraisals are oriented mostly towards:

A)Salary revision
B)Performance
C)Promotion
D)Motivation

Question 13

Intrinsic Rewards exclude:

A)Stock Options
B)Participation in decision making
C)More Responsibility
D)Interesting work

Question 14

Attracting, motivating and retaining are the functions of:

A)Training
B)PA
C)T & D
D)Compensation

Question 15

Remuneration includes:

A)Gifts
B)Transfers
C)Training
D)Bonus

Question 16

Educating the employees and providing them orientation is termed as:

A)Introspection
B)Training
C)Retrospection
D)Induction

Question 17

_____ method of HR Accounting assumes that there is no direct relation between costs incurred on an individual and his/her value to the organization at any particular point of time.

A)Asset multiplier
B)Replacement
C)Current purchasing power
D)Standard cost

Question 18

The following steps are involved in developing an HRIS: -
(i) Systems design
(ii) System testing and implementation
(iii) Preliminary system analysis
(iv) System monitoring and evaluation
(v) System engineering

A)i, ii, iii, iv and v
B)iii, i, v, ii and iv
C)iii, v, i, ii and iv
D)iii, i, ii, v and iv

Question 19

Which of the following is an OJT method?

A)Apprenticeship training
B)Vestibule training
C)Committee assignments
D)Classroom training

Question 20

An effective HR Report is not: -

A)Subjective
B)Understandable
C)Reader-oriented
D)None of the above

Question 21

The type of transfer made to retain long service employees is termed as: -

A)Replacement transfer
B)Versatility transfer
C)Shift transfer
D)none

Question 22

5-In an organization initiating career planning, the career path model would essentially form the basis for

A)Placement
B)Transfer
C)Rotation
D)All the above

Question 23

Under training and development plan, the form is to be prepared in ________ form.

A)Duplicate
B)Structured
C)Detailed
D)None of the above

Question 24

Which of the following is the correct sequence of training evaluation?

A)Reaction, learning, behavior and results
B)Learning, reaction, behavior and results
C)Learning, behavior, reaction and results
D)Reaction, learning, results and behavior

Question 25

Training refers to

A)An act of increasing the knowledge and skill of an employee for doing a particular job
B)A short-term educational process and utilizing systematic and organized procedure by which employees learn technical knowledge and skills for a definite purpose.
C)It bridges the differences between job requirements and employee's present specifications
D)All of the above

Question 26

A process that is used for identifying and developing internal people with the potential to fill key business leadership positions in the company is called.

A)Highly talented personnel creation
B)Investing in human resources
C)Succession planning
D)None of the above

Question 27

Which of the following is the meaning of 'Golden handshake'?

A)It is a bribe.
B)It is a gift.
C)It is a gratis.
D)It is a compensation.

Question 28

Which one of the following is not time-based incentive plan?

A)Halsey Plan
B)Merrick Plan
C)Rowan Plan
D)Emerson Plan

Question 29

The following is the right process of training:

A)Instructional design, validation, need analysis, implementation and evaluation
B)Need analysis, instructional design, validation, implementation and evaluation
C)Need analysis, validation, instructional design, implementation and evaluation
D)Instructional design, need analysis, implementation, validation and evaluation

Question 30

Fish bone analysis as a tool of quality circle was advanced by

A)Edward Deming
B)Joseph Juran
C)Kouru Ishi Kawa
D)Phillip Crosby

Question 31

Intelligence and memory of a person constitute______ characteristics: -

A)Psychological
B)Physical
C)Mental
D)Social

Question 32

The use of process criteria in job selection means that the individual is being assessed on _____.

A)The number of tasks they can process simultaneously.
B)A methodological approach to task completion.
C)How many tasks can be processed in a set amount of time.
D)The right way to complete a task successfully.

Question 33

Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress?

A)An unhappy marriage
B)Ongoing money problems
C)Dissatisfaction with a job
D)All of the given options

Question 34

Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress?

A)Family relationships
B)Work performance
C)Your attention to safety
D)All of the given options

Question 35

Which of these items would be in the highest security category of a typical HRIS?

A)Employee name
B)Former employers
C)Salary
D)Work location

Question 36

Playing the role of ____________ requires designing and delivering efficient and effective HR systems, processes, and practices.

A)Administrative Agent
B)Change Agent
C)Strategic Partner
D)Employee Advocate

Question 37

Matching the job description with the individuals' qualification is an important aspect of;

A)IS
B)MIS
C)HRIS
D)DBMS

Question 38

Which of the following reflects the relationship between MIS & HRIS?

A)Both are same
B)MIS is one aspect of HRIS
C)HRIS is one aspect of MIS
D)No relationship exists

Question 39

Several factors radical change attitudes towards Human Resource information system during

A)During the 1960s and 1970s
B)During the 1970s and 1980s
C)During the 1990s and 2000s
D)During the 1950s and 1960s

Question 40

System use to collect, record, store, analyse, & retrieve data related to an organisation, is termed as :

A)IS (Information System)
B)MIS (Management Information System)
C)HRIS (Human Resource Information System)
D)DBMS (Data Base Management System)

Question 41

Organizations put maximum effort in measuring performance of organization people because ;

A)It makes procedures cost effective
B)It helps in detecting the problem
C)It leads to product innovation
D)It assists in implementing new technology

Question 42

One of the major barriers to career advancement experiencing by working ladies is;

A)Difficulty in balancing work and family life
B)Top management is usually male oriented
C)Lack of educational opportunities
D)Common perception that woman cannot be better boss

Question 43

The jobs having challenging assignments, career oriented and having good remuneration increase

A)Government influence
B)Recruiting cost
C)Image of organization
D)Attractiveness of job

Question 44

Following are the basic principles or conditions that facilitate learning except

A)Participation
B)Relevance
C)Feedback
D)Education

Question 45

The basic skills possessed by the individual that are required to give certain performance are termed as:

A)Ability
B)Motivation
C)Experience
D)Performance

Question 46

System used to collect, record, store, analyze, & retrieve data related to an organization, is termed as_____________

A)IS (Information System)
B)MIS (Management Information System)
C)HRIS (Human Resource Information System)
D)DBMS (Data Base Management System)

Question 47

Majority of the disputes in industries is (are) related to the problem of

A)Wages
B)Salaries
C)Benefits
D)All the above

Question 48

Performance development plan is set for the employee by his immediate boss.

A)Employer
B)Department Head
C)Immediate boss
D)Any of the above

Question 49

The following person has suggested the new concept which takes into account various key factors that will tell the overall performance of a job.

A)Elliot Jecques
B)Fred Luthas
C)Juran
D)None of the above

Question 50

The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about ________.

A)1.5 to 3 months
B)3 to 6 months
C)6 to 9 months
D)9 to 12 months

Question 51

The following system is simple, less expensive and less time consuming.

A)Paired comparison
B)Confidential report system
C)Ranking
D)Checklist method

Question 52

Which is not a method of performance appraisal?

A)Straight ranking method
B)Man-to-man comparison method
C)Check list method
D)None of the above

Question 53

Which of these is an advantage of the critical incidents methods while performing performance appraisal?

A)Minimize inventory costs
B)Negative incidents are generally more noticeable than positive ones
C)Evaluation is based on actual job behavior
D)None of the above

Question 54

What is the full form of "BARS"?

A)Behaviorally Anchored Rating Scales
B)Baseline Accounting and Reporting System
C)Budgeting Accounting and Reporting System
D)None of the above

Question 55

What do behaviorally anchored scales represent?

A)The scales are anchored by descriptions of actual job behaviour.
B)Superiors would feel comfortable to give feedback.
C)A range of descriptive statements of behavior varying from the least to the most effective.
D)None of the above

Question 56

Who conducts the field review method?

A)Peers
B)Supervisor
C)Subordinates
D)Someone from corporate office or the HR department

Question 57

Which of the following activities constitute HRM?
i. Human Resource Planning
ii. Recruitment and Selection
iii. Job Design
iv. Campus Design

A)Both i and ii
B)Both i and iv
C)All i, ii, and iii
D)All the above

Question 58

Which of the following is covered under the development function of HRM?
i.Employee Training
ii. Career Development
iii. Organization Development
iv. Policy Development

A)Only i and ii
B)Only ii and ii
C)Only iii and iv
D)All i, ii and iii

Question 59

What do the following characteristics in an individual indicate?
i. Ability to take considerable responsibility
ii. Ability to influence and control others
iii. Problem solving skills

A)Search for security
B)Managerial competence
C)Dysfunctional competence
D)Technical-functional competence

Question 60

_______ is a methodology to evaluate various elements of HRD.

A)HRD Audit
B)HRD Systems
C)HRD Structures
D)HR Planning

Question 61

The organization prefers people who look for _________ with the company.

A)A long - term association
B)Selection
C)Promotion
D)Training

Question 62

The process of forecasting an organizations future demand for, and supply of, the right type of people in the right number is called

A)Recruitment
B)Human Resource Planning
C)Human Capital Management
D)Human Resource Management

Question 63

A process that is used for identifying and developing internal people with the potential to fill key business leadership positions in the company is called

A)Succession planning
B)Investing in human resources
C)Highly talented personnel creation
D)None of the above

Question 64

What is human factor?

A)Micro and macro issues of socioeconomic factor.
B)Interrelated Physiological, Psychological and Socio-ethical aspects of human being.
C)The entire concept of human behaviour
D)None of the above.

Question 65

What are the factors responsible for the growth of HRM?

A)Development of scientific management and awakened sense of social responsibility.
B)The problem of how the available human resource could effectively minimise the cost and maximise the production.
C)Technical factors, awakening amongst workers, attitude of the government, cultural and social system.
D)All the above.

Question 66

Who has defined personnel management as a field of management which has to do with planning and controlling various operative functions of procuring, developing, maintaining and utilising labour force?

A)Harold Koontz
B)Glueck
C)Michael Jucius
D)Flippo

Question 67

Directing is one of the important functions of HRM which comes under___________.

A)managerial function
B)operative function
C)technical function
D)behavioral function

Question 68

Whom does Human relation approach refer to?

A)Worker, who should be given humanly treatment at work.
B)Mutual cooperation between employer and employee in solving the common problems.
C)Integration of people into a work situation that motivates them to work together to achieve productivity and also economic, psychological and social satisfaction.
D)None of the above.

Question 69

Who laid the foundation of HRM practice?

A)Elton Mayo
B)Roethlisberger and Dickinson
C)Peter Drucker and Douglas McGregor
D)David C. McClelland.

Question 70

How HRM has become a highly specialised job?

A)It is concerned with obtaining and maintaining a satisfied work force.
B)It maximises the output and satisfaction of the employees.
C)Promote group satisfaction and individual development.
D)Optimum utilisation of man-power by motivation and improving the efficiency.

Question 71

What is the scope of HRM?

A)Training and development of employees for their growth.
B)Maintenance of good industrial relations and workers' high morale for higher productivity
C)Further researches in behavioural science, new ideas in man, management and advances in the field of training and development.
D)None of the above.

Question 72

The most popular form of interview is___________

A)The situational interview
B)The competency based interview
C)The biographical interview
D)The unstructured interview

Question 73

Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress?

A)Family relationships
B)Work performance
C)Your attention to safety
D)All of the given options

Question 74

Playing the role of ____________ requires designing and delivering efficient and effective HR systems, processes, and practices.

A)Administrative Agent
B)Change Agent
C)Strategic Partner
D)Employee Advocate