Deck 23: Management by Objective, Human Resource Management, and Training: Key Concepts and Practices

Question 1

Management by objective (MBO) technique was first promoted in 1950s by which of the following management theorist?

A)Peter Drucker
B)Karl marx
C)Webber
D)Fayol

Answer 1

Peter Drucker

Question 2

Which of the following managerial functioning contribute to human resource management

A)Recruitment and selection
B)Performance management , training and development
C)Retention, industrial relations
D)All of the above

Answer 2

All of the above

Question 3

Who does not play a key role in the process of training and not entrusted with any responsibility in the entire process

A)Top management personnel
B)HR department/ supervisors
C)Supervisors/ employees
D)Customers/ vendors

Answer 3

Customers/ vendors

Question 4

Career planning is

A)Leaving the decisions to seniors and parents
B)Getting information and not taking timely decision
C)Going along with peers and other personal relations
D)Exploring and taking decisions in congruence with one's own self

Question 5

Which of the following is not a danger of under-training?

A)Loss of motivation
B)Loss of job involvement
C)Loss of salary
D)No improvement in skills

Question 6

Which of the following are the disadvantages of individual training?

A)No friendly competition of a group
B)No motivation of a group
C)No team binding and healthy competition
D)All of the above

Question 7

Which of the following is not an advantage of training as an individual?

A)Specialized training according to one's own need
B)Focus towards individuals goals
C)Specialized attention of the trainer
D)Very expensive

Question 8

Which of the following are the components or parts of an effective performance management system?

A)Performance planning
B)Data gathering observation and documentation
C)Performance diagnosis and coaching
D)All of the above

Question 9

Which of the following term is used to describe the process of helping a new employee to settle quickly in to their job so they become efficient and productive workers?

A)Job rotating
B)Induction
C)Training
D)Selection

Question 10

Which of the following is not a stage in this systematic training cycle?

A)Evaluation
B)Assessing training
C)Planning the training
D)Job instruction on a one to one basis

Question 11

Which of the following is not a technique used in class-room training method of training

A)Lectures
B)Group discussion
C)Case studies
D)Real time experience

Question 12

Which of the following ways contribute towards improving quality of work life?

A)Quality circles
B)Management by objectives
C)Suggestion system
D)All of the above

Question 13

Which of the following are the important characteristic of effective trainees

A)Involvement and participation
B)Well adroit with their task
C)Open communication
D)All of the above

Question 14

Which of the following is not a limitation of career planning

A)Is not relevant due to rapid changes in government policies
B)Is not affective in small organization
C)Is not useful in taking decisions related to filling the vacancies well in time
D)Lots of other economical, political factors intervene

Question 15

…………………………….is the another name of performance appraisal

A)Performance evaluation
B)Motivation
C)Performance controlling
D)None of the above

Question 16

The older name for performance appraisal is also describe as ………………………in which one individual is ranked in comparison to others

A)Number method
B)Task method
C)Ranking method
D)None of these

Question 17

Social attitudes, legal requirements, industrial relations, technological and environmental changes generate the need of ……………………………..

A)Scientific management
B)Social management
C)Human resource development
D)Infrastructure development

Question 18

………………. Improves the knowledge, skills and attitudes of employees particularly for specific job task

A)Training
B)Discipline
C)Job evaluation
D)None of these

Question 19

………..and ………………. are the two major benefits of training and development

A)Personal and organizational
B)Social and industrial
C)Ethical and motivational
D)None of the above

Question 20

…………… helps to analyze employees achievements and evaluate his contribution towards the achievements of the overall organizational goal

A)Performance appraisal
B)Controlling
C)Directing
D)None of these

Question 21

…………. Are involved with efforts to improve productivity through changes in employee rotations

A)Human resource department
B)Cultural department
C)Social awareness department
D)None of these

Question 22

…………………adds additional motivation to a job to make it more rewarding

A)Entertainment
B)Vestibule training
C)Coaching
D)None of these

Question 23

………………… identified more programmatically few basic extrinsic as well intrinsic essential components of quality of working life

A)Taylor
B)Henri Fayol
C)William Wordsworth
D)Charles Babbage

Question 24

………………….is not a unitary concept incorporated only with hierarchy of perspectives such as job satisfaction, pay structure etc but also factors that broadly reflect life satisfaction and general feelings of well-being.

A)Quality of person
B)Quality of work
C)Quality of human
D)None of the above

Question 25

The major focus of…………………is to match personal goals and opportunities that are realistically available.

A)Career planning
B)Controlling
C)Settlement of dispute
D)None of these

Question 26

…………………is a series of modules and activities that are designed and delivered over a longer period of time than normal training courses.

A)Management development programme
B)Management efficiency programme
C)Management improvement programme
D)None of the above

Question 27

…………………helps in keeping the right person at the right place for the right time and making its effective use.

A)Human resource development
B)Infrastructure development
C)Quality development
D)None of the above

Question 28

…………………helps in deciding the goals, objectives and the desired performance standards for the employee for the upcoming year.

A)Performance appraisal
B)Motivation
C)Reward
D)None of the above

Question 29

…………………is the review of the performance by the employee himself.

A)Self evaluation
B)Evaluation by other
C)Group evaluation
D)None of these

Question 30

…………………developed BARS one of the kinds of performance appraisal

A)Adam smith
B)Smith kendall
C)Charles Babbage
D)None of these

Question 31

…………………is the process of managing, coaching, developing and evaluating employees.

A)Performance appraisal
B)Motivation
C)Back up
D)None of these

Question 32

…………………means to process of providing and making available to an employee, a planned, prepared and coordinated programme which will improve individual and organizational goals.

A)Training
B)Controlling
C)Directing
D)None of these

Question 33

…………………is suitable for draughts man, machinist, printer, tool maker and electricians etc.

A)Coaching
B)Vestibule training
C)Apprenticeship
D)None of these

Question 34

…………………are usually provided to reduce the number of accidents

A)Safety training
B)Precaution training
C)Training for improvement
D)None of the above

Question 35

In ………………… training, duplicate machinery is set up in the training centre to get a feel environment.

A)Coaching
B)Vestibule training
C)Apprenticeship
D)None of these

Question 36

In the ………………… the trainee is given an opportunity to handle and observe the job by doing it themselves.

A)On-the-job training
B)Off-the-job training
C)Training for improvement
D)None of the above

Question 37

…………………gave the different aspects to quality of work life.

A)Richard Walton
B)Charles Babbage
C)Bill Gates
D)None of these

Question 38

It is easy to take feedback in…………………method as there is no invoicement of external agencies and the training is given by the employee working in the same organization.

A)Vestibule method
B)Coaching method
C)Apprenticeship method
D)None of the above

Question 39

The …………………gives an opportunity to an employee to showcase his talent to the fullest and make his reach to the other departments also.

A)Job rotation
B)Vestibule training
C)Coaching
D)None of these

Question 40

…………………is the best method to improve inter personal skills, ability to comprehend and present himself effectively in short period of time.

A)Group discussion
B)Seminar
C)Coaching
D)None of these

Question 41

…………………method of management development programme was developed at Harvard Business school and incident method was developed at……………………

A)Vestibule training
B)Case study
C)Coaching
D)None of these

Question 42

………………….is also called as T-group training and laboratory training

A)Stress training
B)Sensitive training
C)Job orientation training
D)None of these

Question 43

Job competencies are always _____.

A)measurable
B)observable
C)based on goals
D)both a and b

Question 44

HRM aims to maximize employees' as well as organizations'

A)Effectiveness
B)Economy
C)Efficiency
D)Performativity

Question 45

The difference between HRM and Personnel Management is: -

A)Insignificant
B)Marginal
C)Narrow
D)Wide

Question 46

Who takes an active role on HRM?

A)CEOs
B)Employees
C)HR Staff
D)Senior Manager

Question 47

1970s represent the evolution of new discipline under the name of _____.

A)Personnel management
B)HRM
C)Industrial sociology
D)Organizational sociology

Question 48

HRM function does not involve: -

A)Recruitment
B)Selection
C)Cost Control
D)Training

Question 49

A statement about the values of employees to the firm that in turn shapes HR policy contents is called: -

A)HR programs
B)HR strategy
C)HR philosophy
D)HR function

Question 50

Which one is the first step in any human resource program?

A)Selection
B)Planning
C)Training
D)Appraising

Question 51

The ______ approach is based on the belief that employees have certain inalienable rights as human beings and it's the duty of the employer to protect these rights.

A)Paternalistic
B)Behavioral HR
C)Humanitarian
D)None of the above

Question 52

_________ employees make companies more competitive.

A)Motivated
B)Empowered
C)Qualified
D)Skilled

Question 53

Which of the following is/are the development function of HRM: -

A)Training and Executive Development
B)Career Planning & Development
C)Performance and Potential Appraisal
D)All of the above

Question 54

The major constituents of TQM are ____

A)Customers
B)Employees
C)Stock-holders
D)All of the above

Question 55

______ is any process that provides greater authority the sharing of relevant information and the provision of control over factors affecting job performance.

A)Collective Bargaining
B)Empowerment
C)Participation
D)None of the above

Question 56

Which of the following Procurement function of HRM?

A)Job analysis
B)HRP
C)Placement
D)All of the above

Question 57

Several ways in which HR activities can be done or practiced may be termed as: -

A)HR Practices
B)HR Planning
C)HR Department
D)HR Roles

Question 58

Employees given authority to make decisions and take actions become

A)Satisfied
B)Empowered
C)Managers
D)Committed

Question 59

_______ is when an employee feels that the task assigned to him is worthwhile and he cares to do so.

A)Impact
B)Competence
C)Meaningfulness
D)Choice

Question 60

The concept of Learning Organizations was introduced by:-

A)Peter Senge
B)Peter F Drucker
C)Robert Owen
D)None of the above

Question 61

Which of the following is critical to the success of TQM?

A)Training
B)Selection
C)Coordination
D)Cooperation

Question 62

What did the Hawthorne experiments discover?

A)That people need to belong to a 'social group'
B)That people need heat and good lighting to work well
C)Money is a motivator
D)It makes no difference how you treat people at work in relation to their behaviour

Question 63

Which of the following comprise the compensation function of HRM?

A)Job evaluation
B)Wage and salary Administration
C)Bonus
D)All of the above

Question 64

HR managers are generally the _______________ managers :

A)Line
B)Middle
C)Staff
D)Top

Question 65

What could be the best approach for an organization to sustain in a dynamic environnent?

A)Be stagnant
B)Responsive to change
C)Reluctant to change
D)Merge with others