Deck 10: Development Processes

Question 1

The term application is a combination of hardware, software, and data components that accomplishes a set of requirements.

Answer 1

True

Question 2

A set of standard practices called OMG are often used in the assessment stage of the BPM cycle.

Answer 2

False

Question 3

Business processes must include one or more information systems.

Answer 3

False

Question 4

Information systems and business processes are the same thing.

Question 5

An as-is model documents the desired outcome of a business process.

Question 6

In a business process, only a single resource is assigned to a role.

Question 7

In a business process, roles are collections of related tasks that receive inputs and produce outputs.

Question 8

The systems development life cycle (SDLC)is a process that can be used to develop both information systems and applications.

Question 9

Every business process needs relate to an information system.

Question 10

Not all information systems have applications or software components.

Question 11

The actors or participants in the business process are the users of the information systems.

Question 12

Business processes, information systems, and applications have the same characteristics and components.

Question 13

Implementing the new or changed process is the third activity in BPM.

Question 14

The BPM cycle begins by creating a model of the existing business processes.

Question 15

A business process is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function.

Question 16

There are activities in business processes that do not involve an information system.

Question 17

In business processes, resources are collections of procedures.

Question 18

Business process management is a non-cyclic process for systematically creating, assessing, and altering business processes.

Question 19

The most obvious reason for changing a process is that it has efficiency or effectiveness problems.

Question 20

A data flow is the movement of data from one activity or another, or from an activity to a repository, or the reverse.

Question 21

In a BPMN process diagram, the swim-lane layout is used to simplify process diagrams and to draw attention to interactions among components of the diagram.

Question 22

Cost feasibility involves an assessment of the amount of capital that is to be invested in the project.

Question 23

In BPMN, dotted arrows depict the flow or sequence of the activities in a process.

Question 24

In BPMN, solid arrows depict the flow of messages and data.

Question 25

BPMN is a standard set of terms and graphical notations for documenting business processes.

Question 26

During the requirements definition stage of the SDLC, the team will be heavy with business and systems analysts.

Question 27

As IS development projects are difficult to budget and schedule, technical and organizational feasibility is only an approximate, back-of-the-envelope analysis.

Question 28

Organizational feasibility concerns whether a new system fits within an organization's customs, culture, charter, or legal requirements.

Question 29

Technical feasibility refers to whether existing information technology is likely to be able to meet the needs of a new system.

Question 30

In BPMN, all activities for a given role are shown in that role's swim lane.

Question 31

Systems analysts work more with managers and executives than business analysts.

Question 32

The process of assessing a project's feasibility occurs during the components design phase of the SDLC.

Question 33

Like cost feasibility, schedule feasibility is difficult to determine.

Question 34

Business process management applies only to commercial, profit-making organizations.

Question 35

BPMN cannot be used to document processes for training employees.

Question 36

The four dimensions of feasibility are cost, schedule, technical, and organizational feasibility.

Question 37

In BPMN, diamonds represent decisions and usually contain a question that is answered with yes or no.

Question 38

Systems analysts integrate the work of programmers, testers, and users.

Question 39

The traditional technique for developing information systems is the systems development life cycle.

Question 40

Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.

Question 41

An inventory or a database is an example of a ________, which is defined as a collection of something.

A)resource
B)repository
C)data flow
D)model

Question 42

A ________ is a person who is well versed in an organization's strategy and who focuses, primarily, on ensuring that business processes and information systems meet the organization's competitive strategies.

A)business analyst
B)business application programmer
C)business administrator
D)business supervisor

Question 43

With pilot installation, the new system/business processes are installed in phases across an organization.

Question 44

Which of the following is true for the relationship between business processes and information systems?

A)A business process need not relate to any information system, but an information system relates to at least one business process.
B)Information systems incorporate all business process activities, and hence should be developed before business processes.
C)Starting from processes and working toward information systems is the best option to anticipate future demands and new business processes.
D)Developing information systems before business processes ensures that all activities are considered in the development process.

Question 45

SDLC projects are the easiest to manage.

Question 46

Which of the following is true of information systems?

A)Information systems include all business process activities.
B)Every information system has at least one application.
C)Information systems should be bought off-the-shelf.
D)Every business process must include at least one information system.

Question 47

________ are IS professionals who understand both business and information technology.

A)Development analysts
B)Systems analysts
C)IT supervisors
D)Project managers

Question 48

According to the SDLC, progress of the development cycle goes in a sequence from requirements to design to implementation.

Question 49

In a business process, a role refers to ________.

A)a physical repository
B)the movement of data
C)a collection of data
D)a collection of activities

Question 50

If a project involves off-the-shelf programs, then little database design needs to be done.

Question 51

A Gantt chart, shows tasks, dates, and dependencies.

Question 52

________ are collections of related tasks that receive inputs and produce outputs.

A)Activities
B)Databases
C)Resources
D)Presentations

Question 53

The critical path is the sequence of activities that determine the earliest date by which the project can be completed.

Question 54

In a business process, resources are ________.

A)people or computer applications that are assigned to roles
B)collections of procedures and activities
C)physical repositories and data repositories
D)collections of related tasks that receive inputs and produce outputs

Question 55

User involvement is critical throughout the system development process.

Question 56

A project plan is a list of WBS tasks, arranged to account for task dependencies, with durations and resources applied.

Question 57

A ________ is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function.

A)business management
B)business analysis
C)business process
D)business policy

Question 58

For off-the-shelf software, the project team produces design documentation for writing program code.

Question 59

Organizations should avoid the plunge installation conversion style unless the new system provides a new capability that will not disrupt the operation of the organization if it fails.

Question 60

A trade-off involves balancing of three critical factors: requirements, cost, and time.

Question 61

In a BPMN process diagram, all activities for a given role are shown in that role's ________.

A)repository
B)swim lane
C)gateway
D)database

Question 62

The final phase of systems development involves ________.

A)implementing the system
B)determining the requirement
C)maintaining the system
D)designing system components

Question 63

In business process management, once the as-is model is created, the very next step that a team must take is to ________.

A)obtain feedback about implementation
B)assess the results of the changes
C)create system components
D)implement changes in the organization

Question 64

In BPMN, ________ depict the flow or sequence of activities in a process.

A)dotted arrows
B)solid lines
C)solid arrows
D)dotted lines

Question 65

In a BPMN process diagram, dotted arrows depict the flow of ________ and data flow in the process.

A)resources
B)messages and data flows
C)activities
D)tasks

Question 66

The resulting project plan from the system definition is the input to the second SDLC phase, which is ________.

A)component designing
B)system implementation
C)requirement analysis
D)system maintenance

Question 67

In a BPMN process diagram, a ________ represents an activity.

A)dotted arrow
B)rectangle with rounded corners
C)diamond
D)solid arrow

Question 68

The ________ is a software-industry standards organization that created a standard set of terms and graphical notations for documenting business processes.

A)WBS
B)OMG
C)SDLC
D)COBIT

Question 69

The traditional technique for developing information systems is ________.

A)the spiral approach
B)the systems development life cycle
C)rapid application development cycle
D)the V-model

Question 70

In BPMN diagrams, a square with a plus sign means that ________.

A)the data flow continues on the next page
B)a particular activity applies to multiple processes
C)a question can be answered with yes or no
D)an activity is independent of the process

Question 71

________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

A)Business repositories
B)Business assessments
C)Business objectives
D)Business process models

Question 72

________ is a standard set of terms and graphical notations for documenting business processes.

A)Business Process Modeling Notation
B)Business Process Execution Language
C)Interface Standard Model
D)ISO 9000

Question 73

The first step in the system definition phase of systems development is to ________.

A)plan the project
B)conduct a feasibility study
C)determine the goals and scope
D)form the project team

Question 74

An as-is model ________.

A)documents the current situation of a business process
B)contrasts the former and current states of a business process
C)indicates the desired outcome of a business process
D)represents the ideal state of a business process

Question 75

What are the four dimensions of feasibility?

A)planning, process, technical, and schedule feasibility
B)operational, strategic, technical, and tactical feasibility
C)cost, schedule, technical, and organizational feasibility
D)schedule, process, technical, and competitive feasibility

Question 76

Which of the following is an accurate representation of the steps in the business process management cycle?

A)model processes; implement processes; assess results; create components
B)create components; model processes; implement processes; assess results
C)implement processes; create components; model processes; asses results
D)model processes; create components; implement processes; assess results

Question 77

In BPMN notation, ________ represent decisions and usually contain a question that is answered with yes or no.

A)diamonds
B)circles
C)rectangles
D)squares

Question 78

Once we have defined a project's goals and scope, the immediate next step is to ________.

A)plan the project
B)assess feasibility
C)determine system requirements
D)form the project team

Question 79

The first phase of systems development involves ________.

A)defining the system
B)implementing the system
C)determining requirement
D)maintaining the system

Question 80

The Information Systems Audit and Control Association has created a set of standard practices called ________ that are often used in the assessment stage of the BPM cycle.

A)CISA
B)CISM
C)COBIT
D)CRISC