Deck 9: Human Resource Management and the Tour Sport Industry

Question 1

The tour sport industry consists of those sport organizations that sponsor and participate in sport competitions at various tour event site locales throughout their season. The tour sport industry consists of four specific segments: traditional tour sports, outdoor-adventure or action sports, commercial sport entertainment, and non-profit sport activities.

Answer 1

False

Question 2

The typical tour sport event usually features a number of individuals or teams that compete in a tournament-type format. Results of individual events may or may not be compiled and recorded as part of a tour series with individual contestants or teams competing for points toward a season championship. Such events can take place on a single day or may be held over a period of days.

Answer 2

True

Question 3

Action sports have historically been identified with younger athletes who have created a sport culture to counter what they have viewed as a conservative and excessively commercial traditional sport industry. In addition to being aligned with a certain demographic segment, these sports are also seen as being connected to a certain life style, personality, or individual identity.

Answer 3

True

Question 4

There are two different tracks or types of human resource development in sport organizations. One is the athlete, performer, or talent track. It may be useful to think of this track as being the on-field side of human resource management. The second track of human resource management in sport may be best described as the off-field, front office, or business side.

Question 5

The sport industry is a static enterprise that requires sport managers to find and develop the right people with the right skills to move their organization forward. As a result, the success of the organization does not hinge on management's ability to secure necessary human resources.

Question 6

The effective performance of volunteers is seldom an important component of successful sport events or sport programs. For this reason, sport managers seldom have the responsibility of identifying, training, and managing volunteers.

Question 7

The process by which an organization brings new employees into the organization is called the evaluation process.

Question 8

Sport managers generally assume that all candidates will have knowledge of the game, will enjoy the sport or activity and possess people skills. What really interests them are individual skills, experiences, ideas, and personal abilities that will benefit the organization. Prospective employees of sport organizations should think about what makes them stand out from the crowd of literally hundreds of applicants for any sport position.

Question 9

There are several pieces of Federal legislation that shape and influence the selection process. Enforcement of these laws is the responsibility of the Equal Employment Opportunity Commission (EEOC), which has the ability to accept lawsuits and impose heavy fines against employers with discriminatory practices.

Question 10

The job interview is perhaps the most common of all employment tests. In its typical form it is the most valid and most reliable predictor of eventual performance on the job.

Question 11

Each of the following organizations is part of the traditional tour sport industry segment except:

A) ATP
B) LPGA
C) NASCAR
D) WWE

Question 12

The third category of tour sport may be defined as ____________________. Sport entertainment events are highly commercial in nature and may have a predetermined outcome. The sport event is often tightly scripted and comedy or drama is played out within a sport context.

A) action or extreme sport
B) game-oriented event exhibitions
C) traditional tour sport
D) sport entertainment

Question 13

Auto racing and motor sports have deservedly received recognition as some of the most effective and efficient organizations and athletes in utilizing corporate sponsorship in the tour sport industry. The fact that fans and media alike refer to cars not solely in terms of their drivers or race team, but also in conjunction with the car's main sponsor. It isn't NASCAR river Jeff Gordon's #24 car or Hendrick Motor Sports #24 car, it's Jeff Gordon's #24_________________ Chevrolet Impala. The company spends millions of dollars annually for the prominent hood, rear quarter panel and back panel locations, and the de facto naming rights for the car.

A) Bass Pro Shops
B) DuPont
C) GEICO
D) Target

Question 14

There are two different tracks or types of human resource development in sport organizations. One is the athlete, performer, or talent track. This track includes each of the following components except:

A) Administrative personnel
B) Broadcasters
C) Coaches
D) Player development

Question 15

The process of providing appropriate human resources for the organization involves a series of areas or systems that are essential to the development and support of human resources necessary for developing and supporting a high-performance workforce. These systems include each of the following except:

A) Compensation
B) Decentralization
C) Employee wellness
D) Staffing

Question 16

The product of the job analysis process is a _____________________, which is a clear and concise summary of responsibilities, skills, and other key elements required in a ______________________.

A) functional summation; hiring process
B) job evaluation; function
C) position description; position
D) terms of employment statement; position advertisement

Question 17

As sport organizations have recognized the necessity of extending their recruitment horizons so that they may find the right people with the right skills, they have had to broaden and become much more innovative in their recruitment strategies. Which of the following is not one of these innovative techniques?

A) Advertising on television.
B) Hosting "Careers in Sport" job fairs or seminars.
C) Recruiting on college campuses and contacting sport management professors for referrals.
D) Using social media sites.

Question 18

_____________________ guarantees all American citizens equal employment opportunity. This law forbids discrimination on the basis of sex, race, color, religion, or national origin. An organization cannot refuse to hire, train, promote, or transfer employees simply on the basis of any of these characteristics.

A) Criminal Offender Record Investigation (CORI)
B) The Family and Medical Leave Act (FMLA)
C) The Occupational Safety and Health Administration (OSHA)
D) Title VII of the Civil Rights Act of 1964

Question 19

A wide variety of formats have emerged to evaluate work performance in organizations. Probably the most common general format involves the use of graphic rating scales, a typical example of which is the ____________________________.

A) behaviorally anchored rating scale (BARS)
B) benefit analysis reaction scale (BARS)
C) routine autonomous research study (RABS)
D) scale analysis behavior rating (SABR)

Question 20

The fundamentals for effective learning that should be present in every training program, regardless of which approach is chosen. These fundamentals for learning skills (behaviors) or information (understanding) are:

A) Behavior modification, feedback, practice, response.
B) Learning goals, measuring, practice, reaction.
C) Learning goals, modeling, practice, feedback.
D) Modeling, measuring, practice, reaction.

Question 21

Identify and explain the general activities of organizations in the tour sport industry, and the three specific segments that comprise this industry. In addition, list two specific organizations that comprise each segment.

Question 22

A specific defining feature of the tour sport industry is its dependence on sponsorship. Identify and explain the elements of how a specific tour sport organization uses sponsorships and why these arrangements are so critical for organizational success.

Question 23

Identify and explain the concepts and purposes of training and development, and how the fundamentals of effective learning would be implemented to train an entry-level person in the key skills she or he will need to perform effectively in a new position looking to manage volunteers at a specific traditional tour event.

Question 24

Identify and explain the importance of performance evaluations and the suggested four criteria to be included in an evaluation for a marketing manager for a specific sport entertainment organization.

Question 25

A core element of an effective human resource management system is compensation. Define the importance of compensation, and outline the design of a total compensation system for an event manager at a specific action or extreme sport tour organization.