Deck 3: Verbal Communication: Saying the Best to Others

Question 1

Verbal communication is all communication that is spoken or written.

Answer 1

True

Question 2

Language is subjective.

Answer 2

True

Question 3

Language varies in levels of abstraction.

Answer 3

True

Question 4

Surface talk reports facts and expresses feelings.

Question 5

Self-disclosure does not require reciprocity.

Question 6

_____________ expresses right and wrong, good and bad.

A) Surface talk
B) Reporting facts
C) Giving opinions
D) Sharing feelings

Question 7

_____________ requires the least amount of self-disclosure.

A) Surface talk
B) Reporting facts
C) Giving opinions
D) Sharing feelings

Question 8

That two people interpret the same word in different ways shows that

A) language is symbolic.
B) language is rule-governed.
C) language is subjective.
D) language varies in levels of abstraction.

Question 9

The word cat is more specific and less abstract that the term animal shows that

A) language is symbolic.
B) language is rule-governed.
C) language is subjective.
D) language varies in levels of abstraction

Question 10

Which of the following is not a characteristic of self-disclosure?

A) Does not involve risk.
B) Should be a reciprocal process.
C) Requires a level of trust.
D) Can lead to deeper understanding.

Question 11

Explain the four levels of communication and gives examples for each.

Question 12

Explain the importance of using I-language and interpersonal communication.

Question 13

Discuss three principles of verbal communication and give examples for each.