Deck 1: Introduction and Overview

Question 1

Communicators tend to model communication behaviors after

A) parents and other influential people.
B) instructors and professors.
C) anyone we observe communicating.
D) people to whom we are attracted.

Answer 1

C

Question 2

According to your textbook, listening is an important competency for which two of the following?

A) Life and death
B) Communication and life
C) Business and nonverbals
D) Relationships and goals

Answer 2

B

Question 3

Humans begin listening

A) as fetuses in the last trimester.
B) the moment we are born.
C) once we hear the same voice repeatedly.
D) the moment we begin speaking.

Answer 3

A

Question 4

The use of technology has ___________ our overall communication time and ___________
Overall time spent speaking and listening.

A) increased/increased
B) increased/decreased
C) decreased/increased
D) decreased/decreased

Question 5

Research from the 1970s indicated the homemakers spend ____ of their time listening as compared to business managers.

A) an unmeasured amount
B) less
C) more
D) the same amount

Question 6

Listening is most often portrayed as what type of model that attempts to illustrate organizational structure between elements?

A) presage
B) production
C) purposeful
D) process

Question 7

Based on the definition of listening proposed by the International Listening Association, after receiving a spoken or nonverbal message, we next

A) respond to the message.
B) restate the message in one's own words.
C) aurally assimilate of the message.
D) construct meaning from the message.

Question 8

The majority of listening models can be described as

A) process models.
B) integrated models.
C) systematic models.
D) cognitive models.

Question 9

Roxanne has developed her own process model of listening. Based on her model, researchers have generated a number of new research ideas. Her model can be said to have a strong_________ function.

A) organizational
B) heuristic
C) predictive
D) measurement

Question 10

Models that look at listening within the context of a communication setting or specific skill are labeled broadly as

A) speech communication models.
B) cognitive models.
C) speech science models.
D) critical studies models.

Question 11

Marcus is analyzing how an instructor's speaking skills and initial credibility can affect a student's listening skills in the classroom. Marcus' studies are analyzing which element of listening comprehension?

A) Cognitive factors
B) Demographic factors
C) Speaker-related factors
D) Location-related factors

Question 12

The person known as the "Father of Listening" is

A) Joseph Beatty.
B) Ralph Nichols.
C) Nicholas Long.
D) Larry Barker.

Question 13

In Judy Brownell's HURIER model of listening, the "E" stands for

A) evolving.
B) empathizing.
C) externalizing.
D) evaluating.

Question 14

After a meeting with her manager, Madeline is considering her own abilities to listen and how her manager demonstrates both helpful and detrimental listening skills in meetings. Which contextually-based model of listening best describes Madeline's thinking?

A) Integrative Listening Model
B) Speech Science Model
C) Cognitive Memory Model
D) Systems Model

Question 15

Seth listens to his cubicle mate in order to show interest and sustain a helpful work relationship, and Seth listens to his department coordinator in order to receive instruction. These different motives for listening are described in which aspect of the Systems Model?

A) Presage
B) Process
C) Participation
D) Product

Question 16

Cognitive models primarily address which of the following elements of listening?

A) Emotion
B) Feedback
C) Evaluation
D) Memory

Question 17

The Listening MATERRS models begins with the listener

A) seeing another person communicating.
B) becoming aware of a stimulus.
C) engaging in a conversation.
D) analyzing listening goals.

Question 18

Jane is talking on her phone to her mother while walking to her next class. She has an exam in the class, so she also is trying to look at vocabulary flash cards as she walks. In this situation, Martha is experiencing which of the following?

A) Low motivation
B) Low cognitive filtering
C) High cognitive load
D) High mental stimulus

Question 19

In the Awareness stage of the Listening MATERRS model, deciding to not attend to your 11

A) A personal bias
B) An environmental factor
C) Ignoring the noise
D) Evaluation of the message

Question 20

While watching a political debate, Juan notices that one candidate sounds more nervous than the other. Juan also notices that this particular candidate looks sad, and Juan interprets this to mean that the candidate feels defeated. Juan is engaged in which type of processing?

A) Interpretive processing
B) Affective processing
C) Rational processing
D) Dual processing

Question 21

The "S" in the Listening MATERRS model represents which element of the model?

A) Satisfied listening
B) Speaking up
C) Sorting messages
D) Staying connected

Question 22

One of Dominic's classmates tells him in a conversation before class that it is her birthday. Dominic says, "Happy Birthday." Then class starts. Dominic used which type of memory in this listening situation before class?

A) Immediate memory
B) Working memory
C) Long-term memory
D) Respondent memory

Question 23

We model our listening behaviors after people that we observe.

Question 24

Listening skills affect reading skills.

Question 25

By 6 months, children have listened enough to learn the rules and sounds of their native language.

Question 26

Joseph Beatty is known as the "Father of Listening" for claiming that listening is a moral virtue.

Question 27

We spend more time listening in face-to-face communication than in any other communication activity.

Question 28

The most utilized definition for listening today was developed by Ralph Nichols.

Question 29

The Worthington Fitch-Hauser Model of listening would be classified as a process model.

Question 30

A listening model that helps researchers develop lots of research ideas would be described as having a strong predictive function.

Question 31

Cognitive models of listening broadly address the study of listening within specific communication contexts.

Question 32

Laura Janusik proposed a model of listening based on how individuals use working memory.

Question 33

Scholars Bostrom and Waldhart argue that memory is not an essential function to consider in the listening process.

Question 34

Speech science models of listening indicate that listening is more than just the process of sending a receiving sound.

Question 35

Kathy Thompson developed the HURIER model of listening.

Question 36

When Mark establishes goals for being a better listener, he is engaging in one of the steps of the HURIER model of listening.

Question 37

The Im ho f a nd J anu s ik s ystems model of listening consider presage, process, and product.

Question 38

The "M" in the Listening MATERRS model represents motivation.

Question 39

Construction noises outside of a classroom are environmental factors.

Question 40

Our ability to recall facts from childhood is an example of using working memory.

Question 41

Mindy is conducting analysis on the logical claims and fallacies made in fast-food advertisements, so Mindy is engaging in rational processing.

Question 42

In the Listening MATERRS model, staying connected means the listener should continually remain motivated to attend to the message.

Question 43

A __________ illustrates a complex process in an easily-understood way.

Question 44

__________ models include analysis of attention and memory.

Question 45

__________ models focus on evaluating different types of stimuli.

Question 46

The HURIER model was developed by __________.

Question 47

According to the Systems Model, __________ represents the outcome the listener seeks.

Question 48

Hearing is a physiological process, while listening involves __________.

Question 49

In the Listening MATERRS model, when one begins recognizing basic components of a message, he or she is in the __________ stage.

Question 50

Analyzing the emotional elements of what you are hearing is __________ processing.

Question 51

All the information you learn over your lifetime is stored in __________ memory.

Question 52

The educator that suggested good listening allows you to transform yourself is __________.

Question 53

Janusik and Wolvin concluded that _______ greatly impacts our face-to-face interactions.

Question 54

The __________ adopted one of the most used definitions for listening in 1996.

Question 55

The size of a listener's vocabulary is a __________ related factor impacting listening.

Question 56

The Listening MATERRS model was developed by __________ and __________.

Question 57

The amount of information you are processing at a given time is called __________.

Question 58

How do we begin to learn communication behaviors?

Question 59

How does listening affect the ability of a person to learn language?

Question 60

How does listening affect reading comprehension?

Question 61

How has media usage impacted listening according to Janusik and Wolvin?

Question 62

What is the International Listening Association's definition of listening?

Question 63

What purposes do process models serve for researchers?

Question 64

Because cognitive models were developed in the field of psychology and are not listening specific, what is their contribution to listening studies?

Question 65

Identify and provide at least one example to illustrate four of the elements that Ralph Nichols suggested would impact listening comprehension.

Question 66

What are the elements of Brownell's HURIER model?

Question 67

Describe the three elements of listening identified by the Systems Model.

Question 68

The Integrative Listening Model focuses on distinct stages of listening. Please identify and describe each stage.

Question 69

What are the elements of the Worthington Fitch-Hauser Model of Listening?

Question 70

What cognitive factors can affect your ability to listen in the Awareness stage of the Listening MATERRS model?

Question 71

What two things occur in the Recall stage of the Listening MATERRS model?

Question 72

Where and how does motivation affect the listening process in the Listening MATERRS model?

Question 73

Explain what elements distinguish the Listening MATERRS model from other models of listening addressed in the textbook.

Question 74

Elaborate on the difference between the focus of research in speech communication and that of speech science models.

Question 75

Identify the two types of memory and how these types of memory affect the listening process.