Deck 12: Information System Development

Question 1

In large companies, users write a formal request for a new or modified information system, which is called which of the following?

A) system demand
B) IS need
C) project request
D) corporate requirement

Answer 1

C

Question 2

One member of the project team manages and controls the budget and schedule of the project. What is the name for this role?

A) leader
B) comptroller
C) assistant
D) analyst

Answer 2

A

Question 3

In sequence, most system development life cycles contain five phases. What are they?

A) planning, analysis, design, implementation, support
B) analysis, implementation, support, design, planning
C) support, design, planning, analysis, implementation
D) implementation, analysis, support, planning, design

Answer 3

A

Question 4

As shown in the accompanying figure, a Gantt chart, developed by Henry Gantt, is which of the following?

A) diagram that graphically shows how actors interact with an information system
B) tool that graphically shows the flow of data in a system
C) bar chart that uses horizontal bars to show project phases or activities
D) table that lists a variety of conditions and the actions that correspond to them

Question 5

Which of the following systems is a collection of hardware, software, data, people, and procedures that work together to produce quality information?

A) data
B) information
C) feature
D) support

Question 6

Systems analysts discuss various aspects of a development project with a decision-making body in a company. What is the name for this group?

A) steering committee
B) JAD
C) directors
D) management

Question 7

Which of the following combines the data with the processes that act on that data into a single unit, called an object?

A) object modeling
B) value indexing
C) content data proposing
D) mapping

Question 8

Which of the following is any tangible item such as a chart, diagram, report, or program file?

A) object
B) entity
C) deliverable
D) source

Question 9

Which of the following general guidelines should system development NOT follow?

A) group tasks into phases
B) repeat tasks intermittently
C) involve the users
D) define standards

Question 10

Which of the following is an advantage of custom software?

A) It matches a company's requirements exactly.
B) It is less expensive and takes less time to design and implement than packaged software.
C) It is mass produced, copyrighted, prewritten, and available for purchase.
D) all of the above

Question 11

Which of the following is a set of phases that developers use to build an information system?

A) information system production process
B) information systems synthesis
C) system development life cycle
D) system development production process

Question 12

Which of the following has as its purpose the assessment of the feasibility of each alternative solution and then recommend the most feasible solution for a project?

A) software
B) proposal
C) sourcing
D) map

Question 13

During the system development life cycle, the systems analysts are the liaison between which of the following?

A) project team and the project leader
B) project leader and the users
C) users and the IT professionals
D) project team and the steering committee

Question 14

Which of the following occurs when one activity in a project has led to another that was not originally planned; thus, the scope of the project has grown?

A) scope creep
B) dynamic change
C) project growth
D) task slippage

Question 15

Which of the following roles is responsible for designing and developing an information system?

A) manager
B) coordinator
C) analyst
D) developer

Question 16

Which of the following is a measure of how suitable the development of a system will be to a company?

A) Documentation
B) Resolution
C) Presentation
D) Feasibility

Question 17

Which of the following measures how well a proposed system will work?

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 18

System development life cycles often group many activities into larger categories called which of the following?

A) clusters
B) feature sets
C) units
D) phases

Question 19

Which of the following lists a variety of conditions and the actions that correspond to each condition?

A) condition grid
B) decision table
C) event tree
D) action dictionary

Question 20

Which of the following stores a data item's name, description, and other details about each data item?

A) condition glossary
B) value index
C) table of contents
D) data dictionary

Question 21

Which of the following is true of an integration test?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 22

During which of the following phases does a systems analyst identify the required programs and the relationship among each program, as well as input, output, and database specifications?

A) storage design
B) database design
C) program design
D) input and output design

Question 23

With this kind of conversion, a user stops using the old system and begins using the new system on a certain date. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 24

Which of the following phases consists of two major activities: (1) if necessary, acquire hardware and software and (2) develop all of the details of the new or modified information system?

A) analytical
B) planning
C) design
D) operational

Question 25

In this phase, system developers perform four major activities: (1) develop programs, (2) install and test the new system, (3) train users, and (4) convert to the new system. What is this phase?

A) implementation
B) planning
C) operational
D) analysis

Question 26

During which of the following phases does a systems analyst carefully design every menu, screen, and report specified in the requirement?

A) storage design
B) database design
C) program design
D) input and output design

Question 27

Some VARs (value-added resellers) provide complete systems. These are also known as which of the following?

A) final solutions
B) turnkey solutions
C) solid solutions
D) ultimate solutions

Question 28

Which of the following is a formal review of any system development cycle deliverable?

A) inspection
B) prototype
C) program development analysis
D) post-program review

Question 29

Which of the following is a professional who is hired based on expertise in a specialized area of computers, including service and advice?

A) technology analyst
B) computer logician
C) IT consultant
D) outsourcer

Question 30

The purpose of this phase is to construct, or build, a new or modified system and then deliver it to the users. What is this phase?

A) planning phase
B) analysis phase
C) implementation phase
D) support phase

Question 31

Which of the following is true of a unit test?

A) It verifies that each individual program works by itself.
B) It verifies that all programs in an application work together properly.
C) It verifies that an application works with other applications.
D) It is performed by end-users and verifies that the new system works with actual data.

Question 32

Companies can develop software in-house using their own IT personnel or they can have an outside source develop it for them. What is the term for the latter option?

A) fast-tracking
B) development sharing
C) externalization
D) outsourcing

Question 33

Which of the following is a less formal method that uses a standard form to request information about a product or service?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for proposal (RFP)
D) request for information (RFI)

Question 34

With which of the following does the vendor select the product(s) that meets specified requirements and then quotes the prices?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Question 35

Which of the following involves showing users exactly how they will use the new hardware and software in a system?

A) Supervised usage
B) Direct conversion
C) Phased conversion
D) Training

Question 36

Which of the following is true of an acceptance tests?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 37

Which of the following is true of a systems test?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 38

For each input and output, a systems analyst typically develops a sample of the input or output and contains actual data. What is this sample called?

A) adaptation
B) prototype
C) mockup
D) feasibility scheme

Question 39

Which of the following kind of products are software tools designed to support one or more activities of the system development cycle?

A) Feasibility
B) Prototyping
C) Mockup
D) CASE

Question 40

Which of the following identifies the product(s) a systems analyst wants from a vendor?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Question 41

The purpose of which of the following is to determine whether a system is inefficient at any point?

A) performance monitoring
B) post-implementation system review
C) expectation review subphase
D) security phase

Question 42

COGNITIVE ASSESSMENT One of the guidelines of system development is to define standards. What is meant by standards?

A) the required capacity, quality, and reliability of the information system
B) contributions of the users of the system during the design process
C) activities and tasks that are grouped together into phases
D) sets of rules and procedures an organization expects employees to accept and follow

Question 43

With this kind of conversion, only one location in the company uses a new system - so it can be tested. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 44

Companies today often have a person who is responsible for the physical security of a company's property and people and also is in charge of securing computing resources. What is the title of this person?

A) CIT
B) CSO
C) CTO
D) CRO

Question 45

COGNITIVE ASSESSMENT You are applying for a job as a system analyst. What will your job entail?

A) reviewing existing systems and selecting one to use for your organization
B) converting the system design into a programming language
C) providing technical support to users and system programmers
D) designing and developing an information system

Question 46

COGNITIVE ASSESSMENT Which of the following describes an information system?

A) a network of computers that enables the transfer of information from one computer to another, such as the Internet
B) a collection of hardware, software, data, people and procedures that work together to produce quality information
C) a group of data professionals who work together to enhance communications systems
D) a series of activities such as analysis and design in the process of distributing information on a large scale

Question 47

Which of the following consists of running the old system alongside the new system for a specified time?

A) Phased conversion
B) Direct conversion
C) Parallel conversion
D) Pilot conversion

Question 48

COGNITIVE ASSESSMENT Which of the following terms best describes a decision-making body in an organization?

A) a project team
B) information managers
C) a steering committee
D) team leaders

Question 49

COGNITIVE ASSESSMENT Which of the following is not a phase in the SDLC.

A) regeneration
B) planning
C) implementation
D) operation, support, and security

Question 50

COGNITIVE ASSESSMENT What occurs during scope creep?

A) one bad programming decision leads to another and work must be undone
B) the project manager decides to remove certain planned activities in order to save time
C) one activity leads to another that was not originally planned
D) feasibility of the project is reevaluated

Question 51

COGNITIVE ASSESSMENT Your project manager realizes the team won't be able to meet the original project deadline, so she extends the deadline. What process is she using?

A) reactive planning
B) change management
C) revised delivery
D) difference scheduling

Question 52

COGNITIVE ASSESSMENT Which of the following is a chart type, also called a network diagram, that is best suited for scheduling large, complex projects?

A) PERT
B) 3-D
C) Gantt
D) horizontal

Question 53

What kind of maintenance is the process of including new features or capabilities in an information system?

A) Performance
B) Adaptive
C) Corrective
D) Preventive

Question 54

COGNITIVE ASSESSMENT What term is used to measure how suitable the development of a system will be to the organization?

A) perfectibility
B) reasonability
C) capability
D) feasibility

Question 55

Which of the following summarizes in writing all the safeguards that are in place to protect a company's information assets?

A) information protection process
B) asset lockdown system
C) computer security plan
D) assets safeguard map

Question 56

An important responsibility of this role is to develop a computer security plan. What is this role?

A) CIT
B) CTO
C) CSO
D) CRO

Question 57

Converting existing manual and computer files so the new system can use them is known as which kind of conversion?

A) object conversion
B) data conversion
C) process conversion
D) source conversion

Question 58

COGNITIVE ASSESSMENT Which of the following general terms is used to describe charts, diagrams, reports, and program files?

A) deliverables
B) tangibles
C) scopes
D) data pieces

Question 59

With this kind of conversion, each location converts to a new system at a separate time. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 60

The purpose of this phase is to provide ongoing assistance for an information system and its users after the system is implemented. What is this phase?

A) planning phase
B) analysis phase
C) operation, support, and security phase
D) support phase

Question 61

COGNITIVE ASSESSMENT Which of the following statements is not true about feasibility studies?

A) They are also called the preliminary investigation.
B) The feasibility report contains several sections: existing system, benefits and feasibility of new or modified system, and recommendation.
C) The time spent on this phase of system development is long compared to the rest of the project.
D) To answer the question, the system analyst conducts a general study of the project.

Question 62

COGNITIVE ASSESSMENT In object modeling, what is each data element called?

A) an action
B) an operation
C) a method
D) an attribute

Question 63

COGNITIVE ASSESSMENT What is included in a project dictionary?

A) translations of the programming code into plain language
B) general guidelines for an SDLC based on research
C) the documentation and deliverables of a project
D) terminology that helps the programmers communicate with users

Question 64

COGNITIVE ASSESSMENT What phase of the SDLC starts after the system proposal is approved?

A) design
B) analysis
C) implementation
D) operation, support, and security

Question 65

COGNITIVE ASSESSMENT Which of the following best describes vertical market software?

A) customizable software with different pricing options depending on which options are chosen
B) software designed for a particular business or industry, such as hospitals or banks
C) software whose value increases over time as an organization increases its reliance on it and enters more data
D) prewritten software that meets the needs of many different types of users

Question 66

COGNITIVE ASSESSMENT Which two activities make up the design phase of an SDLC?

A) use data modeling to determine necessary procedures; acquire hardware and software
B) get approval of the system proposal; use data modeling to determine necessary procedures
C) develop the details of the new or modified information system; get approval of the system proposal
D) acquire hardware and software; develop the details of the new or modified information system

Question 67

COGNITIVE ASSESSMENT What is structured analysis and design?

A) a technique that describes processes that transform inputs into outputs
B) a preliminary investigation into a system, involving theoretical solutions
C) the process of creating a project team and assigning roles
D) the hierarchy of system users based on the level of access they will have to the system i

Question 68

COGNITIVE ASSESSMENT You purchase a spreadsheet program for your computer from a vendor who mass-produces software. What is the term for this type of software?

A) popular
B) platform
C) packaged
D) prepared

Question 69

COGNITIVE ASSESSMENT Which of the following activities is not considered part of the planning phase?

A) prioritize project requests
B) allocate resources such as money, people and equipment
C) conduct a preliminary investigation
D) form a project development team

Question 70

COGNITIVE ASSESSMENT Which of the following tools graphically shows the connections among objects in a system?

A) DFD
B) ERD
C) PD
D) FTP

Question 71

COGNITIVE ASSESSMENT What is a JAD session?

A) a journaling activity that details the progress of system development, including any issues that have occurred and how they were resolved
B) a series of lengthy, structured, group meetings in with users and IT professionals work together to design or develop an application
C) research using sources such as the Web or reference books is presented to team leaders to come up with creative solutions
D) a one-on-one interview between a user and a system analyst to determine how well the system works for that user

Question 72

COGNITIVE ASSESSMENT Which of the following tools identifies data stores, processes, sources, and data flow?

A) DFD
B) ERD
C) PD
D) FTP

Question 73

COGNITIVE ASSESSMENT Which of the following is not true about project requests?

A) A project request falls under the analysis phase of an SDLC.
B) In a large organization, these often must be formal, written statements.
C) They are sometimes called requests for system services.
D) Some changes are outside the control or an organization, such as response to competition.

Question 74

COGNITIVE ASSESSMENT What is another term for detailed analysis?

A) theoretical plan
B) logical design
C) virtual proposal
D) research documentation

Question 75

COGNITIVE ASSESSMENT What is the premise of the  Hawthorne Effect?

A) productivity improves during observation
B) the more activities are added to a project, the later the project will be
C) people give better answers during one-on-one interviews
D) modifications to the information system should be based on research

Question 76

COGNITIVE ASSESSMENT What is an RFP?

A) a data modeling method that uses realistic flow processes
B) an online catalog published by a vendor that includes products, prices, and ordering information
C) another term for a system proposal
D) a document in which a vendor selects products and quotes prices

Question 77

COGNITIVE ASSESSMENT Which of the following is not true about object modeling?

A) Object modeling is also called OO analysis and design.
B) An object is an item that can contain both data and procedures
C) The procedure in the object contains activities that read or manipulate data
D) Many system analysts use the tools in the UML, which stands for Universal Markup Language.

Question 78

COGNITIVE ASSESSMENT What is the term for the practice of an organization not using its own IT personnel to develop custom software?

A) outhousing
B) external servicing
C) outsourcing
D) remote programming

Question 79

COGNITIVE ASSESSMENT In a use case diagram, what is the term for a user or other entity such as a program?

A) a property
B) an actor
C) an object
D) a character

Question 80

COGNITIVE ASSESSMENT What is the theory behind user buy-in?

A) rolling out a completed system with incentives for users gets them excited about a new system
B) the users who have contributed to the process of system development get to be the first to implement it
C) system analysts should do Web research and read technical reports in order to understand how a system will be used
D) if users are involved in system development, they are more likely to use and accept the new system