Deck 15: Computer Careers and Certification

Question 1

Which of the following (a job title in the management area of an IT department) supervises the development and execution of Internet or e-commerce systems?

A) online manager
B) e-commerce director
C) technician
D) data analyst

Answer 1

B

Question 2

Which of the following (a job in the training area of an IT department) answers hardware, software, and networking questions in person, over the telephone, and/or in a chat room?

A) Help desk specialist
B) Networking manager
C) Chat room manager
D) VoIP analyst

Answer 2

A

Question 3

Which of the following (a job title in the operations area of an IT department) installs, and monitors data and/or voice communications equipment and software and maintains connections to the Internet and other WANs?

A) WAN specialist
B) Mobile analyst
C) VoIP specialist
D) Operations manager

Answer 3

C

Question 4

Approximately how large is the current IT workforce, according to the Bureau of Labor Statistics?

A) 1.8 million workers
B) 2.2 million workers
C) 6.7 million workers
D) 11.2 million workers

Question 5

Which of the following (a job title in the system development and programming area of an IT department, researches, invents, and develops innovative solutions to complex software requirements or problems?

A) Computer scientist
B) IT technologist
C) Software developer
D) Programmer

Question 6

Job opportunities in the computer field generally fall into which of the following areas?

A) general business and government organizations and the computer service and repair field
B) the computer equipment field, the computer software field, and computer sales
C) the computer education and training field and the IT consulting field
D) all of the above

Question 7

Job titles in the system development and programming area of an IT department did not include which of the following?

A) e-commerce director
B) system programmer
C) systems analyst
D) technical writer

Question 8

Which of the following (a job title in the technical services area of an IT department) maintains an organization's Web site and creates or helps users create Web pages?

A) Web developer
B) Webmaster/Web administrator
C) Web designer
D) Web technician

Question 9

Which of the following fields consists of manufacturers and distributors of computers and computer-related hardware?

A) computer hardware
B) computer manufacturing
C) computer software
D) computer equipment

Question 10

Which of the following (a job title in the system development and programming area of an IT department) uses data modeling techniques and tools to analyze, tune, and specify data usage within an application area?

A) database modeler
B) application manager
C) database analyst
D) application administrator

Question 11

Job titles in the management area of an IT department do not include which of the following?

A) project leader/manager
B) desktop publisher
C) e-commerce director
D) network administrator/wireless network administrator

Question 12

Which of the following (a job title in the security area of an IT department) configures routers and firewalls and specifies Web protocols and enterprise technologies?

A) Routing administrator
B) Network security administrator
C) Web protocol administrator
D) Enterprise administrator

Question 13

Which of the following main areas in an IT department operates the centralized computer equipment and administers the network including both data and voice communications?

A) Operations
B) Systems
C) Analysis
D) Administration

Question 14

____ specialist, which is a job title in the technical services area of an IT department, reviews programs and documentation to ensure they meet an organization's standards?

A) Quality assurance
B) Requirements
C) Standards
D) Documentation

Question 15

Which of the following (a job title in the system development and programming area of an IT department) works closely with users to analyze their requirements, designs and develops new information systems, and incorporates new technologies?

A) development analyst
B) program technologist
C) systems analyst
D) code manager

Question 16

Which of the following is a job title in the operations area of an IT department?

A) Project leader/manager
B) Database analyst
C) Project manager
D) Data communications analyst/VoIP specialist

Question 17

Which of the following is a job title in the training area of an IT department?

A) Software engineer
B) Webmaster
C) Help desk specialist
D) Systems analyst

Question 18

Which of the following (a job title in the technical services area of an IT department) creates visual impressions of products for advertisements and marketing materials?

A) Graphic designer
B) Digital forensics examiner
C) Desktop publisher
D) Graphics composer

Question 19

Which of the following (a job title in the system development and programming area of an IT department) installs and maintains operating system software and provides technical support to the programming staff?

A) technology analyst
B) database technician
C) technical manager
D) systems programmer

Question 20

Which of the following (a job title in the technical services area of an IT department) formats and combines text and graphics to produce publication-ready materials?

A) Composer
B) Graphics manager
C) Desktop publisher/compositor
D) Illustrator

Question 21

As shown in the accompanying figure, which of the following programs would be a good match for people looking for real-world, practical applications of their studies?

A) computer information systems
B) computer engineering
C) computer science
D) none of the above

Question 22

Job titles for careers related to which of the following fields include project leader/manager, programmer, developer, technical lead, software engineer, and computer scientist?

A) computer equipment field
B) computer software field
C) computer service and repair field
D) computer education and training field

Question 23

Which of the following fields consists of companies that develop, manufacture, and support a wide range of computer software?

A) computer software
B) computer equipment
C) computer applications
D) computer operating systems

Question 24

Which of the following is a scientific and educational organization dedicated to advancing knowledge and proficiency of information technology?

A) ICS
B) CES
C) ACM
D) CAS

Question 25

IT certification can do all of the following EXCEPT which of the following?

A) enhance employees' careers
B) provide employees with added credibility among peers and employers
C) increase employee salaries
D) guarantee job security

Question 26

As shown in the accompanying figure, which of the following programs stress the theoretical side of programming?

A) computer information systems
B) computer engineering
C) computer science
D) none of the above

Question 27

Which of the following is a process of verifying the technical knowledge of an individual who has demonstrated competence in a particular area?

A) Competence analysis
B) Articulation
C) Certification
D) Expert analysis

Question 28

Computer manufacturers, software vendors, and retailers usually pay workers like the one shown in the accompanying figure, based on which of the following?

A) an hourly wage
B) a yearly salary
C) the number of customers contacted
D) the amount of product they sell

Question 29

When choosing a certification, computer users should not do which of the following?

A) consider their career path over the long term
B) rely on the advice of people in unrelated fields
C) assess their background and experience
D) research certifications to find those that best match their needs

Question 30

Which of the following is NOT another term for a trade school?

A) computer college
B) vocational school
C) technical school
D) career college

Question 31

Professional organizations that are influential in the computer industry are which of the following?

A) Association of Personal Computer User Groups (APCUG) and Java User Group (JUG)
B) Association for Computing Machinery (ACM) and Association of Information Technology Professionals (AITP)
C) Linux Users Groups WorldWide (LUGWW) and Bureau of Labor Statistics (BLS)
D) all of the above

Question 32

Which of the following kinds of agreements ensures that if a student transfers to a four-year college or university, he or she will receive credit for most of the courses taken at the community college level?

A) encapsulation
B) articulation
C) credit
D) transfer

Question 33

Compared to college or university programs, which of the following is an example of attending a trade school?

A) time; students often complete trade school programs in a shorter time
B) attainment; students often attain a higher degree in trade school programs
C) proximity; students always attend trade schools at a closer location
D) all of the above

Question 34

Technical certification programs are offered by many vendors that develop and administer the examinations to determine whether a person is qualified for certification; a Web site showing certification percentages is shown in the accompanying figure. What are these organizations called?

A) articulating
B) sponsoring
C) certified
D) beta

Question 35

Computing professionals typically obtain a certification by doing which of the following?

A) passing an examination
B) completing a project
C) signing a form
D) writing a paper

Question 36

Which of the following, of which one example is shown in the accompanying figure, must have a general understanding of computers and a specific knowledge of the product they are selling?

A) computer salespeople
B) vendor analysts
C) commercial technicians
D) l marketing ogicians

Question 37

A primary way to keep up-to-date on industry trends and technologies and to develop new skills in the computer industry is through which of the following?

A) professional organizations and certifications
B) computer publications and Web sites
C) continuing education activities
D) all of the above

Question 38

Which of the following tests a user's skills of Microsoft Office programs and some versions of Windows?

A) MCDST
B) MCAP
C) ACE
D) MOS-Core

Question 39

As shown in the accompanying figure, which of the following programs are focused on creating actual designs?

A) computer engineering
B) computer science
C) computer information systems
D) none of the above

Question 40

Which of the following is a collection of people with common computer equipment or software interests that meets regularly to share information?

A) JAD group
B) user group
C) technical team
D) computer team

Question 41

Which of the following is a digital forensics certification sponsored by International Society of Forensic Computer Examiners that tests core knowledge of acquisition, marking, handling, and storage of computer evidence using a particular operating system?

A) SCNA
B) CCE
C) SCNP
D) CISSP

Question 42

Which of the following is an Internet certification sponsored by Prosoft Learning that tests knowledge of Web development, security, and administration?

A) CWP
B) OCP
C) CCIE
D) CIW

Question 43

People who may be interested in this kind of certification include Internet and intranet managers, Internet service provider staff, network administrators, Webmasters, and Web software developers. What kind of certification is this?

A) computer forensics certification
B) application software certification
C) Internet certification
D) operating system certification

Question 44

COGNITIVE ASSESSMENT Which of the following job titles would describe someone who researches, invents, and develops innovative solutions to complex software requirements or problems?

A) CIO
B) e-commerce director
C) network administrator
D) computer scientist

Question 45

Which of the following is a programming certification that tests knowledge of developing XML applications with Web services?

A) IBM Certified Solution Analyst
B) IBM Certified Solution Manager
C) IBM Certified Solution Developer
D) IBM Certified Solution Specialist

Question 46

People who may be interested in this kind of certification include information security officers, law enforcement officials, military intelligence officers, network administrators, network security specialists, and security administrators. What kind of certification is this?

A) digital forensics certification
B) application software certification
C) networking certification
D) hardware certification

Question 47

COGNITIVE ASSESSMENT Which of the following is not true about the IT generation gap?

A) Older workers are referred to as millenials.
B) There are 80 million Generation Y workers.
C) Generation Y workers were born after 1977.
D) Generation Y workers are skilled at hands-on, experiential learning.

Question 48

Which of the following is a networking certification sponsored by Sun that tests knowledge of administering Sun networks?

A) SCNP
B) SCNA
C) CISSP
D) CCE

Question 49

Which of the following is a hardware certification sponsored by the Computing Technology Industry Association that tests entry-level knowledge of personal computer setup, configuration, maintenance, and troubleshooting?

A) SCNA
B) IBM eServer
C) A+
D) All of the above

Question 50

COGNITIVE ASSESSMENT Which of the following statements describes the role of a system development and programming department?

A) directs the planning, research, development, evaluation, and integration of technology
B) analyzes, designs, develops, and implements new information technology and maintains and improves existing systems
C) evaluates and integrates new technologies, administers the organization's data resources, and supports the centralized computer operating system and servers
D) controls the centralized computer equipment and administers the network, including both data and voice communications

Question 51

COGNITIVE ASSESSMENT Which of the following statements describes the role of an operations department?

A) directs the planning, research, development, evaluation, and integration of technology
B) analyzes, designs, develops, and implements new information technology and maintains and improves existing systems
C) evaluates and integrates new technologies, administers the organization's data resources, and supports the centralized computer operating system and servers
D) controls the centralized computer equipment and administers the network, including both data and voice communications

Question 52

COGNITIVE ASSESSMENT Which of the following is not true about trends in the computer industry?

A) Two of the five fastest growing occupations for individuals holding a bachelor's degree are in computer-related fields.
B) The current IT workforce is approximately 6.7 million people.
C) The number of students majoring in computing fields is declining.
D) More than 80% of IT employees work at organizations whose primary business is computer related.

Question 53

Which of the following is a security certification sponsored by International Information Systems Security Certification Consortium that tests in-depth knowledge of access control methods, information systems development, cryptography, operations security, physical security, and network and Internet security?

A) SCNP
B) SCNA
C) CISSP
D) A+

Question 54

COGNITIVE ASSESSMENT Which of the following job titles would describe someone who installs, configures, and maintains LANs, and identifies and resolves connectivity issues?

A) CIO
B) e-commerce director
C) network administrator
D) computer scientist

Question 55

COGNITIVE ASSESSMENT Which of the following term refers to the practice of companies choosing to send computer jobs overseas?

A) outsourcing
B) distancing
C) outhousing
D) telecommuting

Question 56

Which of the following is a database certification sponsored by Oracle that tests knowledge of developing and deploying large-scale Oracle database management systems?

A) OCP
B) CWP
C) CCIE
D) CIW

Question 57

COGNITIVE ASSESSMENT Which of the following job titles would describe someone who directs a company's information service and communications functions?

A) CIO
B) e-commerce director
C) network administrator
D) computer scientist

Question 58

COGNITIVE ASSESSMENT Which of the following statements describes the role of a technical services department?

A) directs the planning, research, development, evaluation, and integration of technology
B) analyzes, designs, develops, and implements new information technology and maintains and improves existing systems
C) evaluates and integrates new technologies, administers the organization's data resources, and supports the centralized computer operating system and servers
D) controls the centralized computer equipment and administers the network, including both data and voice communications

Question 59

Which of the following is a database certification sponsored by Microsoft that tests skills required to use SQL Server to design and install, manage, and maintain a database system?

A) MCCP
B) MCITP
C) MCCS
D) MCIP

Question 60

COGNITIVE ASSESSMENT IT is an acronym for which of the following?

A) Internet telecommunications
B) information technology
C) internal technicians
D) innovative teachers

Question 61

COGNITIVE ASSESSMENT What happens at the CES?

A) computer science instructors develop online courses or post materials from their current courses
B) exhibitors demonstrate the latest developments in personal computer hardware and peripheral devices
C) computer educators gather to discuss trends and learn about new teaching methods and software
D) computer users try to become certified in networking and programming areas

Question 62

COGNITIVE ASSESSMENT Which of the following is not true about trade schools?

A) Trade schools teach specific skills.
B) An articulation agreement ensures that a teacher will give a student positive job references.
C) Students often receive a certificate.
D) Many students continue their education with a two-year or four-year college.

Question 63

COGNITIVE ASSESSMENT What type of certification is the A+ exam?

A) operating system
B) developer
C) application
D) hardware

Question 64

COGNITIVE ASSESSMENT What types of products or services do Pearson VUE and Certiport provide?

A) Web-based training
B) job search listings
C) computer education materials
D) certification exams

Question 65

COGNITIVE ASSESSMENT Which of the following is a professional association of programmers, systems analysts, and information processing managers?

A) ACM
B) NCP
C) AITP
D) NIT

Question 66

COGNITIVE ASSESSMENT What can you do on sites such as Monster?

A) take free online classes
B) social networking
C) search for a job
D) research computer theory and technology trends

Question 67

COGNITIVE ASSESSMENT What type of certification might be taken by hardware technicians, network security administrators, and system administrators?

A) operating system
B) developer
C) application
D) hardware

Question 68

COGNITIVE ASSESSMENT What type of certification also is called end-user certification?

A) operating system
B) developer
C) application
D) hardware

Question 69

COGNITIVE ASSESSMENT Which of the following is a scientific and educational organization dedicated to advancing knowledge and proficiency of information technology?

A) ACM
B) NCP
C) ATIP
D) NIT

Question 70

COGNITIVE ASSESSMENT To protect their investment and intellectual property, what do IT employers often ask their employees to sign?

A) lifetime contract
B) injury waiver
C) noncompete agreement
D) loyalty statement

Question 71

COGNITIVE ASSESSMENT You are interested in studying computers in college. You are design oriented, and like math and science. Which area should you study?

A) computer information systems
B) computer science
C) management information systems
D) computer engineering

Question 72

COGNITIVE ASSESSMENT According to the Business Software Alliance's estimates, which percentage of all software installed on computers worldwide is copied illegally?

A) 18%
B) 35%
C) 48%
D) 74%

Question 73

COGNITIVE ASSESSMENT What term describes the process of verifying the technical knowledge of an individual who has demonstrated competence in a particular area?

A) certification
B) authentication
C) graduation
D) examination

Question 74

COGNITIVE ASSESSMENT BMC, IBM, Intuit, McAfee, Novell, and Red Hat are all companies in which market segment?

A) computer software
B) IT consulting
C) computer equipment
D) computer service and repair

Question 75

COGNITIVE ASSESSMENT As it relates to certification, what is a sponsoring organization?

A) a vendor that offers technical certification programs for their products
B) a group that gives stipends to people studying for certification exams
C) a company that administers certification exams
D) a publisher that offers training courses for preparation for certification exams

Question 76

COGNITIVE ASSESSMENT What is a user group?

A) a set of employees who have the same level of network access
B) a team of computer professionals who work in the same company and department
C) several classmates at a trade school or college who have the same career goals and who work together to find jobs
D) a collection of people with common computer equipment or software interests that meets regularly to share information

Question 77

COGNITIVE ASSESSMENT You are interested in studying computers in college. You are practical and application oriented, and are interested in learning how to design and implement information systems. Which area should you study?

A) computer information systems
B) computer science
C) management information systems
D) computer engineering

Question 78

COGNITIVE ASSESSMENT Which of the following is not true about certification exams?

A) Fees for the tests range from $50 to more than $1,500.
B) The CAT testing technique is used when a test requires a hands-on lab.
C) The more technical tests require higher fees.
D) At the testing centers, examinations are taken using computers.

Question 79

COGNITIVE ASSESSMENT What do CBT and WBT provide?

A) access to user groups
B) training workshops and seminars
C) accredication for professional organizations
D) job search tools for IT professionals

Question 80

COGNITIVE ASSESSMENT AMD, Cisco Systems, Intel, and Motorola are all companies in which market segment?

A) computer education
B) IT consulting
C) computer equipment
D) computer service and repair