Deck 12: Information Systems and Program Development: Designing and Building Solutions

Question 1

Which of the following occurs when one activity in a project has led to another that was not originally planned; thus, the scope of the project has grown?

A) scope creep
B) dynamic change
C) project growth
D) task slippage

Answer 1

A

Question 2

With which of the following does the vendor select the product(s) that meets specified requirements and then quotes the prices?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Answer 2

D

Question 3

In large companies, users write a formal request for a new or modified information system, which is called which of the following?

A) system demand
B) IS need
C) project request
D) corporate requirement

Answer 3

C

Question 4

Which of the following measures how well a proposed system will work?

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 5

Which of the following identifies the product(s) a systems analyst wants from a vendor?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Question 6

In sequence, traditional system development contains five phases. What are they?

A) planning, analysis, design, implementation, support and security
B) analysis, implementation, support and security, design, planning
C) support and security, design, planning, analysis, implementation
D) implementation, analysis, support and security, planning, design

Question 7

Which of the following is an advantage of custom software?

A) It matches an organization's requirements exactly.
B) It is less expensive and takes less time to design and implement than packaged software.
C) It is mass produced, copyrighted, prewritten, and available for purchase.
D) All of the above.

Question 8

As shown in the accompanying figure, a Gantt chart, developed by Henry Gantt, is which of the following?

A) diagram that graphically shows how actors interact with an information system
B) tool that graphically shows the flow of data in a system
C) bar chart that uses horizontal bars to show project phases or activities
D) table that lists a variety of conditions and the actions that correspond to them

Question 9

Which of the following is a set of phases that developers use to build an information system?

A) information system production process
B) information systems synthesis
C) system development life cycle
D) system development production process

Question 10

Which of the following phases consists of two major activities: (1) if necessary, acquire hardware and software and (2) develop all of the details of the new or modified information system?

A) analytical
B) planning
C) design
D) operational

Question 11

Which of the following is any tangible item such as a chart, diagram, report, or program file?

A) object
B) entity
C) deliverable
D) source

Question 12

One member of the project team manages and controls the budget and schedule of the project. What is the name for this role?

A) leader
B) comptroller
C) assistant
D) analyst

Question 13

Which of the following roles is responsible for designing and developing an information system?

A) manager
B) coordinator
C) analyst
D) developer

Question 14

Many VARs (value-added resellers) provide complete systems. These also are known as which of the following?

A) final solutions
B) turnkey solutions
C) solid solutions
D) ultimate solutions

Question 15

Which of the following general guidelines should system development NOT follow?

A) group tasks into phases
B) repeat tasks intermittently
C) involve the users
D) define standards

Question 16

Which of the following has as its purpose the assessment of the feasibility of each alternative solution and then recommend the most feasible solution for a project?

A) software
B) proposal
C) sourcing
D) map

Question 17

Companies can develop software in-house using their own IT personnel or they can have an outside source develop it for them. What is the term for the latter option?

A) fast-tracking
B) development sharing
C) externalization
D) outsourcing

Question 18

Which of the following is a less formal method that uses a standard form to request information about a product or service?

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for proposal (RFP)
D) request for information (RFI)

Question 19

Which of the following is a measure of how suitable the development of a system will be to an organization?

A) Documentation
B) Resolution
C) Presentation
D) Feasibility

Question 20

System development life cycles often group many activities into larger categories called which of the following?

A) clusters
B) feature sets
C) units
D) phases

Question 21

The purpose of this phase is to construct, or build, a new or modified system and then deliver it to the users. What is this phase?

A) planning phase
B) analysis phase
C) implementation phase
D) support phase

Question 22

During which of the following phases does a systems analyst identify the required programs and the relationship among each program, as well as input, output, and database specifications?

A) storage design
B) database design
C) program design
D) input and output design

Question 23

In this phase, system developers perform four major activities: (1) develop programs and apps, (2) install and test the new system, (3) train users, and (4) convert to the new system. What is this phase?

A) implementation
B) planning
C) operational
D) analysis

Question 24

Which of the following involves showing users exactly how they will use the new hardware and software in a system?

A) supervised usage
B) direct conversion
C) phased conversion
D) training

Question 25

Which of the following is true of an integration test?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 26

Which of the following is true of a unit test?

A) It verifies that each individual program or object works by itself.
B) It verifies that all programs in an application work together properly.
C) It verifies that an application works with other applications.
D) It is performed by end-users and verifies that the new system works with actual data.

Question 27

Which of the following consists of running the old system alongside the new system for a specified time?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 28

With this kind of conversion, only one location in the company uses a new system - so it can be tested. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 29

During which of the following phases does a systems analyst carefully design every menu, screen, and report specified in the requirement?

A) storage design
B) algorithmic design
C) program design
D) detailed design

Question 30

The purpose of this phase is to provide ongoing assistance for an information system and its users after the system is implemented. What is this phase?

A) planning phase
B) analysis phase
C) support and security phase
D) implementation phase

Question 31

Which of the following is true of an acceptance tests?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end users and verifies that the new system works with actual data

Question 32

Which of the following is true of a systems test?

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 33

The disadvantage of this kind of conversion is that it is extremely risky and can disrupt operations seriously if the new system does not work correctly the first time. Which kind of conversion is this?

A) parallel conversion
B) direct conversion
C) pilot conversion
D) phased conversion

Question 34

With this kind of conversion, each location converts to a new system at a separate time. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 35

Companies today often have a person who is responsible for the physical security of an organization's property and people and also is in charge of the digital security of computing resources. What is the title of this person?

A) CIT
B) CSO
C) CTO
D) CRO

Question 36

Which of the following is a professional who is hired based on expertise in a specialized area of computers, including service and advice?

A) technology analyst
B) computer logician
C) IT consultant
D) outsourcer

Question 37

For each input and output, a systems analyst typically develops a sample of the input or output that contains actual data. What is this sample called?

A) adaptation
B) prototype
C) mock-up
D) feasibility scheme

Question 38

With this kind of conversion, a user stops using the old system and begins using the new system on a certain date. What is this kind of conversion?

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 39

The purpose of which of the following is to determine whether a system is inefficient at any point?

A) performance monitoring
B) post-implementation system review
C) expectation review subphase
D) security phase

Question 40

Which of the following kinds of products are software tools designed to support one or more activities of the system development cycle?

A) feasibility
B) prototyping
C) mock-up
D) CASE

Question 41

COGNITIVE ASSESSMENT Which of the following is a chart type, also called a network diagram, that is best suited for scheduling large, complex projects?

A) PERT
B) 3-D
C) Gantt
D) horizontal

Question 42

COGNITIVE ASSESSMENT Which of the following describes an information system?

A) a network of computers that enables the transfer of information from one computer to another, such as the Internet
B) a collection of hardware, software, data, people, and procedures that work together to produce quality information
C) a group of data professionals who work together to enhance communications systems
D) a series of activities such as analysis and design in the process of distributing information on a large scale

Question 43

Which of the following is a set of technologies from Microsoft that allows almost any type of program to run on the Internet or an internal business network?

A) )JIT
B) )RPG
C) )NET
D) )VPE

Question 44

COGNITIVE ASSESSMENT Your project manager realizes the team will not be able to meet the original project deadline, so she extends the deadline. What process is she using?

A) reactive planning
B) change management
C) revised delivery
D) difference scheduling

Question 45

Which of the following is an advantage of an interpreter?

A) When it finds errors, it displays feedback immediately.
B) Interpreted programs run faster than compiled programs.
C) An interpreter produces an object program.
D) It can double as a compiler.

Question 46

COGNITIVE ASSESSMENT Which of the following is not a phase in system development?

A) regeneration
B) planning
C) implementation
D) support and security

Question 47

Which of the following is an interpreted language that allows a programmer to add dynamic content and interactive elements to a webpage?

A) Unix
B) HTML
C) COBOL
D) JavaScript

Question 48

To convert an assembly language source program as shown in the accompanying figure into machine language, programmers use which of the following?

A) manager
B) converter
C) assembler
D) compiler

Question 49

HTML uses codes that specify links to other documents and indicate how a webpage is displayed when viewed on the web. What is the term for these codes?

A) links
B) icons
C) keys
D) tags

Question 50

Which of the following summarizes in writing all the safeguards that are in place to protect an organization's information assets?

A) information protection process
B) asset lockdown system
C) computer security plan
D) assets safeguard map

Question 51

COGNITIVE ASSESSMENT Which of the following general terms is used to describe charts, diagrams, reports, and program files?

A) deliverables
B) tangibles
C) scopes
D) data pieces

Question 52

COGNITIVE ASSESSMENT What term is used to measure how suitable the development of a system will be to the organization?

A) perfectibility
B) reasonability
C) capability
D) feasibility

Question 53

Wireless devices use a subset of XML that allows webpage developers to design pages specifically for microbrowsers. What is the name of this subset?

A) WXL
B) WML
C) MXL
D) MML

Question 54

Which of the following originally was developed at NASA's Jet Propulsion Laboratory as a procedural scripting language similar to C and C++?

A) XML
B) Rexx
C) Tcl
D) Perl

Question 55

Which of the following is a special formatting language that programmers use to format documents for display on the web?

A) Java
B) JavaScript
C) HTML
D) all of the above

Question 56

COGNITIVE ASSESSMENT What occurs during scope creep?

A) one bad programming decision leads to another and work must be undone
B) the project manager decides to remove certain planned activities in order to save time
C) one activity leads to another that was not originally planned
D) feasibility of the project is reevaluated

Question 57

COGNITIVE ASSESSMENT One of the guidelines of system development is to define standards. What is meant by standards?

A) the required capacity, quality, and reliability of the information system
B) contributions of the users of the system during the design process
C) activities and tasks that are grouped together into phases
D) sets of rules and procedures an organization expects employees to accept and follow

Question 58

Which of the following is an object-oriented programming language that is an extension of the C programming language?

A) C+
B) C-
C) C++
D) C=

Question 59

COGNITIVE ASSESSMENT You are applying for a job as a system analyst. What will your job entail?

A) reviewing existing systems and selecting one to use for your organization
B) converting the system design into a programming language
C) providing technical support to users and system programmers
D) designing and developing an information system

Question 60

COGNITIVE ASSESSMENT Which of the following terms best describes a decision-making body in an organization?

A) a project team
B) information managers
C) a steering committee
D) team leaders

Question 61

COGNITIVE ASSESSMENT What purpose do CASE tools serve?

A) evaluate vendor proposals
B) determine system requirements
C) support one or more activities of system development
D) calculate how the system will be evaluated

Question 62

COGNITIVE ASSESSMENT Which two activities make up the design phase of an SDLC?

A) use data modeling to determine necessary procedures; acquire hardware and software
B) get approval of the system proposal; use data modeling to determine necessary procedures
C) develop the details of the new or modified information system; get approval of the system proposal
D) acquire hardware and software; develop the details of the new or modified information system

Question 63

COGNITIVE ASSESSMENT What is the theory behind user buy-in?

A) rolling out a completed system with incentives for users gets them excited about a new system
B) the users who have contributed to the process of system development get to be the first to implement it
C) systems analysts should do web research and read technical reports in order to understand how a system will be used
D) if users are involved in system development, they are more likely to use and accept the new system

Question 64

COGNITIVE ASSESSMENT Which of the following activities is NOT considered part of the planning phase?

A) prioritize project requests
B) allocate resources such as money, people, and equipment
C) conduct a preliminary investigation
D) form a project development team

Question 65

COGNITIVE ASSESSMENT What does a benchmark test evaluate?

A) the costs to modify or replace an information system
B) the efficiency of an information system
C) the performance of hardware or software
D) the flow of data in a proposed information system

Question 66

COGNITIVE ASSESSMENT Which type of test is used to verify that the new system works with actual data?

A) unit
B) systems
C) acceptance
D) integration

Question 67

COGNITIVE ASSESSMENT What is a VAR?

A) a tool used to solicit proposals for hardware and software necessary for system development
B) a vendor with an automated response system for customer service requests and tech support
C) a company that purchases products from manufacturers and resells them to the public, also offering additional services with the product
D) an analysis method that compares the value of a current system with additional requirements being requested by users

Question 68

COGNITIVE ASSESSMENT What is the term for the practice of an organization not using its own IT personnel to develop custom software?

A) outhousing
B) external servicing
C) outsourcing
D) remote programming

Question 69

COGNITIVE ASSESSMENT Which conversion strategy has as its main disadvantage that it is costly to operate two systems at the same time?

A) phased
B) parallel
C) pilot
D) direct

Question 70

COGNITIVE ASSESSMENT What is an RFP?

A) a data modeling method that uses realistic flow processes
B) an online catalog published by a vendor that includes products, prices, and ordering information
C) another term for a system proposal
D) a document in which a vendor selects products and quotes prices

Question 71

COGNITIVE ASSESSMENT During which phase in the SDLC is the system installed and tested?

A) design
B) implementation
C) operation
D) analysis

Question 72

COGNITIVE ASSESSMENT What is another term for detailed analysis?

A) theoretical plan
B) logical design
C) virtual proposal
D) research documentation

Question 73

COGNITIVE ASSESSMENT A systems analyst develops a technical design that contains programming-like notations. What is this design called?

A) layout chart
B) mock-up
C) data model
D) project flowchart

Question 74

COGNITIVE ASSESSMENT You purchase a spreadsheet program for your computer from a vendor who mass-produces software. What is the term for this type of software?

A) popular
B) platform
C) retail
D) prepared

Question 75

COGNITIVE ASSESSMENT What is a JAD session?

A) a journaling activity that details the progress of system development, including any issues that have occurred and how they were resolved
B) a series of lengthy, structured, group meetings in with users and IT professionals work together to design or develop an application
C) research using sources such as the web or reference books is presented to team leaders to come up with creative solutions
D) a one-on-one interview between a user and a system analyst to determine how well the system works for that user

Question 76

COGNITIVE ASSESSMENT Which of the following terms is used to describe a working model of a proposed system?

A) prototype
B) mock-up
C) flowchart
D) data model

Question 77

COGNITIVE ASSESSMENT Which conversion strategy converts each location to the new system at a separate time?

A) phased
B) parallel
C) pilot
D) direct

Question 78

COGNITIVE ASSESSMENT What phase of system development starts after the system proposal is approved?

A) design
B) analysis
C) implementation
D) operation, support, and security

Question 79

COGNITIVE ASSESSMENT Which type of test is used to verify that all programs in an application work together properly?

A) unit
B) systems
C) acceptance
D) integration

Question 80

COGNITIVE ASSESSMENT Which of the following is NOT true about project requests?

A) A project request falls under the analysis phase of an SDLC.
B) In a large organization, these often must be formal, written statements.
C) They are sometimes called requests for system services.
D) Some changes are outside the control or an organization, such as response to competition.