Deck 1: Introduction to Principles of Management

Question 1

The unique access to information places the manager at the center of organizational decision-making.

Answer 1

True

Question 2

Monitor, disseminator, and spokesperson are the three decisional managerial roles in an organization.

Answer 2

False

Question 3

There are ten roles common to the work of all managers, and they can be played at different times by the same manager.

Answer 3

True

Question 4

__________ are responsible for developing the organization's strategy, and being a steward for its vision and mission.

Question 5

Someone who works at Procter & Gamble, who is responsible for the production, marketing, and profitability of the Tide detergent product line is called a:

A) general manager.
B) line manager.
C) team manager.
D) supervisory manager.

Question 6

Only supervisors are affected by the principles of management.

Question 7

Allowing individuals to work on their own, with little supervision is called:

A) empowerment.
B) management.
C) leadership.
D) strategic management.

Question 8

There are two decisional managerial roles in an organization.

Question 9

Figurehead, leader, and spokesperson represent the three interpersonal managerial roles.

Question 10

The three informational roles assumed by a manager are primarily concerned with providing information outside the organization.

Question 11

The ___________________ are the means by which one manages, that is, gets things done through others.)
Short

Question 12

General managers set specific goals for their own departments and see that the goals are met.

Question 13

Empowerment is the process of authorizing an individual to think, behave, take action, and control work and decision making in an organization.

Question 14

A general manager is someone who is responsible for managing:

A) an identifiable revenue-producing unit.
B) a sub-group of a particular function or team comprised of members from different parts of the organization.
C) a function that creates indirect inputs, such as finance and accounting.
D) an area such as accounting and marketing.

Question 15

Managers do not spend all their time managing.

Question 16

Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

A) human, financial, and material resources.
B) information, human, and service resources.
C) human resources, organizational competitiveness, and organizational goals.
D) financial resources, top management, and organizational goals.

Question 17

In the role of spokesperson, the manager disseminates the organization's information to the units and departments.

Question 18

What are the principles of management ion 1

Question 19

_____ often refers to "the art of getting things done through the efforts of other people."

A) Management
B) Leadership
C) Empowerment
D) Development

Question 20

__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.

Question 21

Professor Minztberg identified ten roles common to the work of all managers. They are divided into three groups: _________, ___________, and ____________.

Question 22

The three informational roles primarily concerned with the information aspects of managerial work are: _______________, ________________, and ___________________.

Question 23

What are the three groups of managerial roles as identified by Professor Mintzberg arize how they differ.

Question 24

The four decisional roles managers play are: _____________, _____________, ______________, and _____________.

Question 25

Leadership is defined as when, where, and how to use formal sources of authority and power, such as position or ownership.

Question 26

What are the three groups that categorize the ten roles that managers may assume in their organizations?

Question 27

There are ten roles common to the work of all managers, and can be played at different times by the same manager. Name these roles.

Question 28

Strategy refers to the creation of an organization's long-term purpose, articulated in clear goals and objectives, that can be incorporated into a coherent plan of action.

Question 29

Strategic management is the central, integrated, externally oriented concept of how we will achieve our objectives.

Question 30

The three informational roles are concerned with ______________, ________________, and ________________ information into the organization.

Question 31

__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.

Question 32

How have the functions of top management changed with respect to managerial roles?

Question 33

Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in ______________ ways.

Question 34

What are the three interpersonal roles a manager may assume in an organization?

Question 35

The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________, _________________, and ___________________.

Question 36

Top managers support and serve other managers and employees through a process called _______________.
Short

Question 37

A __________ leads a function that contributes directly to the products or services the organization creates.

Question 38

What is the difference between line and staff managers?

Question 39

In the contemporary view of the roles of management, how does top management support and serve other managers and employees ion 2

Question 40

A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.

Question 41

Strategy is the concept of how an organization will achieve its objectives; therefore strategic management is:

A) knowledge that helps in the development and implementation of strategies.
B) the social source of influence that is used to inspire action taken by others.
C) the process that helps the organization in the development of strategies.
D) the purpose of developing strategies in an organization.

Question 42

Controlling involves ensuring that performance does not deviate from the mission of the organization.

Question 43

Entrepreneurship is defined as the recognition and implementation of a good idea.

Question 44

Describe leadership.

Question 45

Entrepreneurs are the catalysts for value creation by first identifying a(an) _______________.

Question 46

The principles of management are drawn from a number of academic fields, principally, the fields of:

A) leadership, management and communication.
B) leadership, management and strategy.
C) leadership, psychology, and management.
D) management, psychology and strategy.

Question 47

In terms of principles of management, one can think of leadership, entrepreneurship, and strategic management as answering questions about "who," "what," and "how."

Question 48

If management is defined as getting things done through others, then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.

Question 49

Effective controlling techniques are budget and performance audits.

Question 50

Decisions made about the structure of an organization are generally referred to as operational planning decisions.

Question 51

Why is entrepreneurship defined as a process ion 3

Question 52

Planning is the function of management that involves setting objectives and determining a course of action for achieving these objectives.

Question 53

Since there have been tremendous changes in the environment faced by managers, the functions of planning, organizing, leading and controlling are not considered essential functions by many organizations today.

Question 54

What is strategic management?

Question 55

_____________ identify and create new markets, as well as foster change in existing ones.

Question 56

To be effective at leading, managers must first understand their subordinates' personalities, values, attitudes, and emotions.

Question 57

When an organization has a long-term purpose, articulated in clear goals and objectives, and these goals and objectives comprise a coherent plan of action, then we would say that the organization has a _____________.

Question 58

Strategy is a coherent plan of action, articulated in ________ and ___________.

Question 59

Strategic management is the body of knowledge that answers questions about the development and implementation of ____________.
Short

Question 60

Google has topped Fortune's 100 Best Companies to Work for the last two years. What has leadership at Google done to achieve this designation?

Question 61

Principles of management are often discussed or learned using a framework of _______.

Question 62

Organizational design decisions are made about:

A) the structure of an organization.
B) the strategies of an organization.
C) the environment of an organization.
D) the various roles in an organization.

Question 63

Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.

Question 64

_______________ is the function of management that involves developing an organizational structure and allocating human resources.

Question 65

____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Question 66

Traditionally, ___________ was based on principles of division of labor and specialization.

Question 67

Operational planning assumes the existence of:

A) goals and objectives and specifies ways to achieve them.
B) a mission statement of the organization and specifies ways to develop the goals and objectives for the strategies.
C) a strategic plan.
D) a tactical plan and specifies ways to achieve the goals.

Question 68

Tactical planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Question 69

Strategic planning generally includes just the top managers and includes formulation of objectives.

Question 70

_________ planning is designed to develop specific action steps that support the strategic and tactical plans.

Question 71

Tactical planning is designed to develop:

A) specific action steps that support the strategic plan.
B) specific action steps to develop the strategic plan.
C) specific action steps to implement the strategic plan.
D) the organization's mission and objectives for the strategic plan.

Question 72

Environmental scanning is the act of analyzing the critical external contingencies and trends facing an organization in terms of:

A) economic conditions, employees capabilities, and stakeholders.
B) economic conditions, competitors, and customers.
C) competitors, and economic and financial capabilities.
D) stakeholders, community conditions and customers.

Question 73

Three different types of planning used in the function of management are:

A) strategic, tactical, and operational.
B) strategic, organizational design, and job design.
C) job design, job enrichment, and teamwork.
D) strategic, organizational design, and operational.

Question 74

The structure of an organization is usually represented:

A) in the job design.
B) in the chain of command.
C) in the operational plan.
D) in the tactical plan.

Question 75

Effective controlling requires the existence of plans,

A) since planning provides the necessary performance standards or objectives.
B) since understanding the mission of the organization requires strategic plan.
C) since control techniques are budget and performance audits.
D) since managers must show compliance with company policies.

Question 76

Tactical planning is usually a(n) ______________ plan designed to develop means to implement the strategy.
Short

Question 77

_____________ is the function of management that involves setting objectives and determining a course of action.

Question 78

Principles of division of labor and specialization are used to design individual jobs to most effectively incorporate job enrichment.

Question 79

A(n) ____________helps planners assess the critical contingencies facing their organization in terms of economic conditions, their competitors and their customers.

Question 80

Controlling involves ensuring that performance does not deviate from _____________.