Deck 9: Interviewing Clients in Involuntary Situations: Children, Dyads, and the Mandated

Question 1

When Insoo asked Sam to scale where he was at with his temper problem at school

Answer 1

False

Question 2

When one member of a dyad refuses to meet with the interviewer and the other member of the dyad, the interviewer can still work on the relationship with the one person present by using relationship questions.

Answer 2

True

Question 3

In work with clients in mandated situations, the context of the client

Answer 3

False

Question 4

More recent books published about how to work with clients in involuntary situations suggest paying more attention to how to develop a fit between client motivation and the services which practitioners have to offer.

Question 5

About half of all children who see professionals for counseling or therapy do so involuntarily.

Question 6

Most children who see a professional for services fit the definition of being clients in an involuntary situation.

Question 7

In her interview with Alex and his mother, Insoo found out that Alex was doing poorly in school but was a star football player.

Question 8

The client named Tim, who Peter interviewed, was mandated into services because he was apprehended by the police driving his car while under the influence of alcohol.

Question 9

The authors state it is more necessary to confront clients in involuntary than voluntary situations.

Question 10

Interviewing a dyad is also called conjoint interviewing.

Question 11

The authors state that because adults have more ability, know-how, and other resources to change than children, they prefer to work with adults around the presenting problems of children or with adults and children conjointly rather than with children alone.

Question 12

The authors state that when the position of one member of the dyad is clearly more reasonable and fair than the others, it is appropriate for the interviewer to inform the person with the less reasonable point of view that his or her point of view is creating problems in the relationship and ought to change.

Question 13

In most dyads, even when the two persons are in conflict, they generally want the same thing, namely, an improved relationshi

Question 14

Asking the miracle question early in an interview with a dyad can be an effective way to minimize conflict between the two persons.

Question 15

One way to minimize the potential for conflict between the members of a dyad is for the interviewer to move quickly to asking each person what he or she wants different.

Question 16

Sometimes a child's problem behavior gets solved by parents deciding that the problem behavior no longer amounts to a problem even though the actual problem behavior has not changed

Question 17

The more invested in client outcomes the practitioner is

Question 18

Pronounced anger between the members of a dyad is a clear indication that the two persons and their relationship are no longer important to one another.

Question 19

When asked what he liked about kindergarten, Sam

Question 20

Practice procedures in the helping professions were originally developed for work with clients in involuntary situations.

Question 21

When interviewing dyads, it is important to :

A) go into great detail about each person's view of the problem so both feel they are getting equal attention from the interviewer.
B) get more details about the problem from the person whose idea it was to see a professional because that person knows more about the problem which brought the dyad in for services.
C) paraphrase and summarize with a relational focus.
D) avoid using the miracle question because the two persons are likely to have very different miracle pictures.

Question 22

When the practitioner encounters a client who is negative or angry about meeting with the practitioner, the authors recommend thinking of the client as:

A) conflictual.
B) not wanting anything from the practitioner.
C) resistant.
D) unable to see himself or herself as part of the problem.

Question 23

The authors recommend all of the following among their ways to get started with children except:

A) asking who the child's best friends are.
B) asking why the child's parents thought the child had a problem.
C) asking about something positive about the child such as the colorful shirt the child is wearing or the sharp new shoes.
D) asking about the child's favorite TV show or favorite book.

Question 24

When Sam feels like punching someone now, he told Insoo that he:

A) goes ahead and punches him.
B) walks away before he has a chance to hit.
C) tells himself it is not nice to punch.
D) counts backwards from 10.

Question 25

Which solution-focused question allows the child or adolescent who is reluctant to answer to be more likely to answer because this type of question sets up a safer distance between the child and the answer he or she gives?

A) Relationship question
B) Miracle question
C) Coping question
D) Scaling question

Question 26

Regarding goal formulation between Tim and Peter, which best represents Tim's goal?

A) Tim wanted his children back as soon as possible.
B) Tim wanted his children back after he had 4 to 5 months to get his life back in order including getting a job.
C) Tim felt he needed parenting classes before his children should be returned.
D) Tim was unable to formulate a goal beyond saying the "system" had been unfair to him.

Question 27

Peter used _________ questions to explore the mandated context within which Tim had to develop a solution.

A) exception
B) scaling
C) relationship
D) coping

Question 28

In solution building, when an interviewer perceives that a client is resisting services, the rule of thumb is to formulate a not-knowing question about the perceived resistance.

Question 29

When interviewing a dyad where the two persons seem to reach an impasse with each insisting on his or her point of view, the authors recommend using a ________ question to keep the conversation going in the direction of reaching a common goal?

A) miracle
B) coping
C) scaling
D) exception

Question 30

For which type of interviewing situation is it most important to listen for who and what are important to the client?

A) Involuntary
B) Court ordered
C) Voluntary
D) There is no difference; it is equally important to listen for these things with all clients.