Deck 13: Acquiring Information Systems and Applications

Question 1

The _________ delineates the way an organization should utilize its information resources to accomplish its mission.

A) IS operational plan
B) IS strategic plan
C) IT architecture
D) Organization strategic plan

Answer 1

C

Question 2

The _________ consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

A) IS operational plan
B) IT architecture
C) organization mission
D) organization strategic plan

Answer 2

A

Question 3

_________ is a managerial aspect of the IT architecture.

A) How IT decisions will be made
B) Networking
C) The applications software
D) The operating system

Answer 3

A

Question 4

The _________ is/are a summary of the information needs of the individual functional areas and of the organization as a whole.

A) application portfolio
B) constraints of the IS function
C) IS environment
D) objectives of the IS function

Question 5

Which of the following is NOT an objective of the IT strategic plan?

A) It must be aligned with the organization's strategic plan.
B) It must efficiently allocate IS development resources among competing projects.
C) It must meet the needs of every functional area to ensure employee buy-in.
D) It must provide for an IT architecture that seamlessly networks users, applications, and databases.

Question 6

_________ is a technical aspect of the IT architecture.

A) Functional area manager involvement
B) How IT decisions will be made
C) How the IT department will be managed
D) The applications software

Question 7

The first step in the information systems planning process is to ________.

A) analyze the organization's strategic plan
B) consider potential IS development projects
C) create an IS strategic plan
D) evaluation the potential IT architecture

Question 8

The _________ identifies the firm's overall mission, the goals that follow from that mission, and the broad steps required to reach these goals.

A) IS operational plan
B) IS strategic plan
C) IT architecture
D) Organization strategic plan

Question 9

_________ costs are those costs that remain the same regardless of any change in the company's activity level. The CIO's salary is an example of a _________ cost.

A) Fixed; fixed
B) Fixed; variable
C) Variable; fixed
D) Variable; variable

Question 10

Paychex provides a ____ to its customers that are primarily ____ businesses.

A) PaaS; large
B) PaaS; small and medium
C) SaaS; large
D) SaaS; small and medium

Question 11

Paychex original development model was _______.

A) agile development
B) end-user development
C) joint application design
D) traditional waterfall

Question 12

The _________ is/are a prioritized inventory of present applications and a detailed plan of projects to be developed or continued during the current year.

A) application portfolio
B) constraints of the IS function
C) IS environment
D) objectives of the IS function

Question 13

_________ is NOT a major task of the IT steering committee.

A) Approving the allocation of resources for the MIS function
B) Establishing performance measures for the MIS function and ensuring they are met
C) Linking corporate strategy with IT strategy
D) Training the top managers from each functional area

Question 14

The IT steering committee is comprised of ________.

A) board members
B) C-level executives
C) top-level IT managers
D) managers from each functional area

Question 15

The _________ is/are the technological, financial, personnel, and other resource limitations on the IS function.

A) application portfolio
B) constraints of the IS function
C) IS environment
D) objectives of the IS function

Question 16

_________ is a method to convert future values of benefits to their present-value equivalent by "discounting" them at the organization's cost of funds.

A) Breakeven analysis
B) The business case approach
C) NPV
D) ROI

Question 17

_________ measures management's effectiveness in generating profits with its available assets by dividing the net income generated by a project by the average assets invested in the project.

A) Breakeven analysis
B) The business case approach
C) NPV
D) ROI

Question 18

The _________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives need to achieve the organization's goals.

A) IS operational plan
B) IS strategic plan
C) IT architecture
D) organization strategic plan

Question 19

The _________ is/are the best current estimate of the goals of the IS function.

A) application portfolio
B) constraints of the IS function
C) IS environment
D) objectives of the IS function

Question 20

_________ determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

A) Breakeven analysis
B) The business case approach
C) NPV
D) ROI

Question 21

If a company doesn't want to write any computer code, it would choose to ________.

A) custom-write an entire application
B) customize a prewritten application
C) outsource the application
D) use a prewritten application

Question 22

Shadow IT is a(n) ________ phenomenon.

A) BYOD
B) ERP
C) RFID
D) TPS

Question 23

If a company wants to write all new computer code, it would choose to ________.

A) custom-write an entire application
B) customize a prewritten application
C) outsource the application
D) use a prewritten application

Question 24

_________ is a disadvantage of the buy option.

A) Availability
B) Control
C) Hiring
D) Time

Question 25

_________ is a method of delivering software in which a vendor hosts the applications and provides them as a service to customers over a network, typically the internet.

A) ASP
B) ERP
C) PaaS
D) SaaS

Question 26

_________ is an advantage of the buy option.

A) Control
B) Modification
C) Integration
D) Time

Question 27

If a company acquires IT applications from outside contractors or external organizations, it is called ________.

A) insourcing
B) onshoring
C) outsourcing
D) reverse outsourcing

Question 28

Which BEST describes Gigster's business model?

A) It provides access to experienced IT professionals for small, independently-owned companies that do not have the budget for in-house IT groups.
B) It provides on-demand access to experienced programmers and developers for entrepreneurs who do not possess the expertise to bring app ideas to market.
C) It provides access to any number of tech-industry professionals with a variety of experience to telecommuting professionals who require IT assistance.
D) It provides on-demand access to a variety of people working in creative spaces for households, businesses, or individuals in need of their services.

Question 29

If a company wants to write some computer code, it would choose to ________.

A) custom-write an entire application
B) customize a prewritten application
C) outsource the application
D) use a prewritten application

Question 30

Which of the following is the correct order of the SDLC?

A) analysis, investigation, design, implementation, programming/testing, operation/maintenance
B) analysis, investigation, design, programming/testing, implementation, operation/maintenance
C) investigation, analysis, design, implementation, programming/testing, operation/maintenance
D) investigation, analysis, design, programming/testing, implementation, operation/maintenance

Question 31

_________ involves system developers writing a business case to justify funding one or more specific applications or projects.

A) Breakeven analysis
B) The business case approach
C) NPV
D) ROI

Question 32

____________ IT exists when a company is not equipped to deliver the solutions that employees need to be productive in their jobs.

A) Black
B) Dark
C) Shadow
D) Underground

Question 33

Insourcing is also called ________.

A) nearshoring
B) onshoring
C) outsourcing
D) reverse outsourcing

Question 34

Gigster is part of the _______ economy.

A) app
B) quoting
C) sharing
D) technology

Question 35

The 80/20 rule means that if the software meets _________ percent of the company's needs, then the company should modify _________ percent of its business processes to use the software.

A) 20; 20
B) 20; 80
C) 80; 20
D) 80; 80

Question 36

SaaS is a method of delivering _________ in which a vendor hosts the applications and provides them as a service to customers over a network, typically the internet.

A) a platform
B) an architecture
C) hardware
D) software

Question 37

A(n) ____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

A) ASP
B) ERP
C) PaaS
D) SaaS

Question 38

Gigster and Starchup's relationship can be described as ______.

A) a partnership
B) competitors
C) adversarial
D) B2C

Question 39

One of the problems with shadow IT, especially in the case of Horizon Blue Cross Blue Shield of New Jersey, is that machines out of purview of an organization's official IT group are not _________.

A) encrypted
B) registered
C) paid for
D) up-to-date

Question 40

Starchup is a _______ provider that _______.

A) IaaS; helps entrepreneurs build apps quickly
B) IaaS; provides apps to dry cleaners
C) SaaS; helps entrepreneurs build apps quickly
D) SaaS; provides apps to dry cleaners

Question 41

The primary purpose of the systems _________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.

A) analysis
B) design
C) investigation
D) operation

Question 42

Your company's employee base is mostly comprised of older people who generally dislike and distrust technology. This means the _________ feasibility of implementing a new system is low.

A) behavioral
B) competitive
C) economic
D) technical

Question 43

_________ conversion is the most risky.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 44

_________ feasibility addresses the human issues of the systems development project.

A) Behavioral
B) Competitive
C) Economic
D) Technical

Question 45

The deliverable of the system _________ phase is the set of technical system specifications.

A) analysis
B) design
C) investigation
D) programming

Question 46

_________ feasibility determines whether the company can develop or otherwise acquire the hardware, software, and communications components needed to solve the business problem.

A) Behavioral
B) Competitive
C) Economic
D) Technical

Question 47

Users have the greatest involvement in the _________ stage of the SDLC.

A) design
B) programming
C) implementation
D) investigation

Question 48

System developers have the greatest involvement in the _________ stage of the SDLC.

A) analysis
B) investigation
C) operation
D) testing

Question 49

_________ are experts on a certain type of technology.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 50

Systems _________ addresses the business problem or business opportunity by means of a feasibility study.

A) analysis
B) design
C) investigation
D) operation

Question 51

_________ are employees from all functional areas and levels of the organization who interact with the system, either directly or indirectly.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 52

The end product of the _________ stage is a set of system requirements.

A) analysis
B) design
C) investigation
D) operation

Question 53

A _________ conversion involves shutting the old system off and turning the new system on at a certain point in time.

A) direct
B) parallel
C) phased
D) pilot

Question 54

_________ are IS professionals who specialize in analyzing and designing information systems.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 55

A _________ conversion introduces the new system in one part of the organization.

A) direct
B) parallel
C) phased
D) pilot

Question 56

Adding functions after the project has been initiated causes ________.

A) direct deployment
B) low feasibility
C) quality issues
D) scope creep

Question 57

_________ conversion is the least expensive.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 58

_________ are IS professionals who either modify existing computer programs or write new programs to satisfy user requirements.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 59

_________ feasibility determines whether the project is an acceptable financial risk and, if so, whether the organization has the necessary time and money to successfully complete the project.

A) Behavioral
B) Competitive
C) Economic
D) Technical

Question 60

The first stage of the SDLC is ________.

A) analysis
B) design
C) investigation
D) programming

Question 61

A _________ conversion introduces components of the new system in stages.

A) direct
B) parallel
C) phased
D) pilot

Question 62

A _________ conversion involves running the old and new systems at the same time.

A) direct
B) parallel
C) phased
D) pilot

Question 63

_________ is an approach in which the organization's end users develop their own applications with little or no formal assistance from the IT department.

A) Agile development
B) End-user development
C) JAD
D) RAD

Question 64

_________ is a systems development method that can combine tools to rapidly produce a high-quality system.

A) Agile development
B) End-user development
C) JAD
D) RAD

Question 65

The _________ represents the business users and any other stakeholders in the project.

A) product owner
B) program developer
C) scrum master
D) team

Question 66

Your company decides to implement the manufacturing module of SAP before implementing payroll. This is an example of _________ conversion.

A) direct
B) parallel
C) phased
D) pilot

Question 67

Which of the following is an advantage of JAD?

A) Bypasses the IS department and avoids delays
B) Enforces quality by maintaining standards
C) Involves many users in the development process
D) Works wells for ill-defined problems

Question 68

In the first RAD stage, developers use _________ sessions to collect user requirements.

A) Agile development
B) end-user development
C) ICASE
D) JAD

Question 69

Which of the following is an advantage of the traditional SDLC?

A) Bypasses the IS department and avoids delays
B) Enforces quality by maintaining standards
C) Involves many users in the development process
D) Works wells for ill-defined problems

Question 70

Your company decides to implement SAP in the United States before implementing it in Canada. This is an example of _________ conversion.

A) direct
B) parallel
C) phased
D) pilot

Question 71

_________ is a group-based tool for collecting user requirements and creating system designs.

A) Agile development
B) End-user development
C) JAD
D) RAD

Question 72

RAD uses _________ tools to quickly structure requirements and develop prototypes.

A) Agile development
B) end-user development
C) ICASE
D) JAD

Question 73

The biggest problem associated with end-user development is ________.

A) availability
B) cost
C) security
D) time

Question 74

The _________ is the scrum approach typically replaces a project manager.

A) product owner
B) program developer
C) scrum master
D) team

Question 75

The scrum approach is one type of ________.

A) Agile development
B) end-user development
C) JAD
D) RAD

Question 76

Scrum sprints typically last 2-4 ________.

A) hours
B) days
C) weeks
D) years

Question 77

Which of the following is an advantage of prototyping?

A) Bypasses the IS department and avoids delays
B) Enforces quality by maintaining standards
C) Involves many users in the development process
D) Works wells for ill-defined problems

Question 78

_________ are the fundamental elements in object-oriented development and represent tangible, real-world entities.

A) Behaviors
B) Objects
C) Operations
D) Properties

Question 79

_________ is a software development methodology that delivers functionality in rapid iterations which are usually measured in weeks.

A) Agile development
B) End-user development
C) JAD
D) RAD

Question 80

________________ development is closely linked with the idea of web services and service-oriented architectures.

A) Agile
B) Component-based
C) End-user
D) Object-oriented